Our goal is to have this listing removed from Hotels.com, because it shouldn't be considered legitimate accommodations. We tried to find another option, but it was Christmas time and there were zero other options. We are not picky about our hotels, but a few elements made this almost unbearable: 1) It was SO loud at all hours from barking dogs and crowing roosters, along w/ loud neighbor stereos; 2) Location wasn't great - not walking distance to Sayulita; and 3) We felt unsafe for a number of reasons - there was one window, which had bars that couldn't possibly be removed, so in case of fire you are trapped; the neighborhood was sketchy, and there were no railings anywhere, including a very tall second floor (my father fell when walking from the second to first floors - luckily is ok). Overall, from all of our combined trips, this was at the top of the list of worst rooms ever.