2/10 Terrible
BRYAN
Travelled with partner
4 Dec 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. I booked it for the reason it was all inclusive. However upon arrival at the desk I
Was told I had to pay $125.00 per person a day. I purchased an activity through the Hotel then was forced to a presentation after I told them I was was not interested. After being held in the presentation for over 3 hours I decided to walk and went to retrieve my activity tickets which I paid for and they would not release them because they said I left and they needed to close me out at the presentation. The timeshare (EXTORTIONIST) sales person was trying to sell me a 65k membership without seeing the property or trying their amenities. As I mentioned I walked out and every single hotel workers were rude gave me bad faces and were harsh because they weren’t able to steal a dime from me. Definitely not worth it food is terrible. The hotel only has 2 restaurants for the price and the amenities not worth it. If I was able to give them ZERO (0) starts review I would because I was there on vacation not a sale or business proposal. Lost practically an entire day in their BS timeshare scam. Look elsewhere because I will next time.
BRYAN
Stayed 4 nights in Nov 2024