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Bahia Principe Grand Bavaro - All Inclusive

4.0 star property
Stylish property on the shore with 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Bahia Principe Grand Bavaro - All Inclusive

Aerial view
Aerial view
Junior Room
9 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Room service
    Room service

Explore the area

Map
Arena Gorda, Higuey, Punta Cana, La Altagracia, 23000
  • Punta Blanca Golf Course
    8 min walk
  • Arena Gorda Beach
    15 min walk
  • Cana Bay Golf Club
    7 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    29 min drive

Room options

View all photos for Suite, 2 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
LED TV
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
LED TV
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Room (Superior)

Free minibar, in-room safe, desk, blackout curtains

Junior Room (Superior)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
LED TV
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room (Superior)

Free minibar, in-room safe, desk, blackout curtains

Junior Room (Superior)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
LED TV
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room (Superior)

Free minibar, in-room safe, desk, blackout curtains

Junior Room (Superior)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
LED TV
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
LED TV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Premium)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Premium)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
LED TV
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Premium)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
LED TV
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Premium)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
LED TV
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 2 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
LED TV
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Premium)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Premium)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
LED TV
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 2 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Free minibar items
LED TV
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About the area

Punta Cana

Bahia Principe Grand Bavaro - All Inclusive puts you in the heart of Punta Cana, connected to the convention centre and within a 20-minute stroll of Arena Gorda Beach and Punta Blanca Golf Course. Highlights at this beachfront property include 9 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. The buffet restaurant, Bugambilla, serves international cuisine and is open for breakfast, lunch and dinner. With 3 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free water park. Business travelers can take advantage of a meeting room and a business centre. Other amenities include a casino, a nightclub and free Wi-Fi in public areas. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Bávaro property include Cana Bay Golf Club and Iberostar Golf Course.

What's nearby

  • Punta Blanca Golf Course - 8 min walk
  • Arena Gorda Beach - 15 min walk
  • Cana Bay Golf Club - 7 min drive
  • Iberostar Golf Course - 8 min drive
  • Cortecito Beach - 19 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 29 min drive

Restaurants

  • ‪restaurante la isabela - ‬13 min walk
  • ‪Lobby Bar - ‬9 min drive
  • ‪Lobby Bar Fantasia - ‬3 min walk
  • ‪El Olivo Restaurant - ‬7 min walk
  • ‪Maiko - ‬2 min walk

About this property

Bahia Principe Grand Bavaro - All Inclusive

Stylish property on the shore with 2 outdoor swimming pools
Some rates at Bahia Principe Grand Bavaro - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Bahia Principe Grand Bavaro - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 9 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 swim-up bars and 13 bars/lounges. Public spaces have free WiFi. This beach property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

This 4-star Punta Cana property is smoke free.

  • 744 guestrooms or units
  • 3 levels
  • 9 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 13 bars or lounges
  • Built in 2004
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • 1 conference room
Bahia Principe Grand Bavaro - All Inclusive offers 744 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and a safe. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas and includes dining tables. LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 13 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bugambilla
  • El Meson
  • Il Capriccio
  • Maiko
  • Santa Fe

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Dining table
  • Free children's club
  • Free cot
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2004
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 1 May 2024 to 19 November 2024 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Principe
Grand Bahia Principe Bávaro All Inclusive All-inclusive property
Bahia Principe Bávaro Inclusi
Grand Bahia Principe Bávaro All Inclusive
Bahia Principe Grand Bavaro
Grand Bahia Principe Bávaro All Inclusive
Bahia Principe Grand Bavaro All Inclusive
Bahia Principe Grand Bavaro - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Bahia Principe Grand Bavaro - All Inclusive?

Bahia Principe Grand Bavaro - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Grand Bavaro - All Inclusive?

Yep, Bahia Principe Grand Bavaro - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Grand Bavaro - All Inclusive?

Yep, Bahia Principe Grand Bavaro - All Inclusive is a short 15-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats and boat tours.

Is there a spa on site at Bahia Principe Grand Bavaro - All Inclusive?

Yep, there is an onsite spa at Bahia Principe Grand Bavaro - All Inclusive. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Bahia Principe Grand Bavaro - All Inclusive have a pool?

Yep, and guests recommend it! Bahia Principe Grand Bavaro - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Bahia Principe Grand Bavaro - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Grand Bavaro - All Inclusive?

Bahia Principe Grand Bavaro - All Inclusive features 3 beach bars, 2 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths and free minibar items.

What makes Bahia Principe Grand Bavaro - All Inclusive a romantic place to stay?

1 hot tub, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Grand Bavaro - All Inclusive.

Is Bahia Principe Grand Bavaro - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Grand Bavaro - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Grand Bavaro - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Grand Bavaro - All Inclusive serve breakfast?

You bet, free buffet brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Grand Bavaro - All Inclusive?

No, Bahia Principe Grand Bavaro - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Bahia Principe Grand Bavaro - All Inclusive?

Relax with a coldie at the 3 beach bars, 3 poolside bars or 13 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Bahia Principe Grand Bavaro - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Grand Bavaro - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Bahia Principe Grand Bavaro - All Inclusive?

There is a golf course next to Bahia Principe Grand Bavaro - All Inclusive.

Bahia Principe Grand Bavaro - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 301 out of 1005 reviews" "
Rating 8 - Good. 223 out of 1005 reviews" "
Rating 6 - Okay. 163 out of 1005 reviews" "
Rating 4 - Poor. 142 out of 1005 reviews" "
Rating 2 - Terrible. 176 out of 1005 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Antoine Georges

Liked: Cleanliness, staff & service, property conditions & facilities
Good option for kids
Stayed 6 nights in Jul 2024

4/10 Poor

Bernard

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Tiles in the pool were coming loose almost cut my foot on one. Toilet above us was definitely leaking. Staff were not very friendly, maybe because we didnt speak Spanish but was hard to get a coffee served to us each morning at the buffet as an example. Pretty sure the a la carte place refried my wifes burger from earlier that day and served me an undercooked steak.
Stayed 4 nights in Aug 2024

2/10 Terrible

Cindy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Here's a structured review for the Bahia Príncipe Grand Bávaro All-Inclusive in Punta Cana based on your feedback: --- **Title: Disappointing Stay at Bahia Príncipe Grand Bávaro All-Inclusive** My recent stay at the Bahia Príncipe Grand Bávaro in Punta Cana was quite disappointing. Here are the main issues I encountered: **Hotel Room:** - The room was old and poorly maintained. - Walls were falling apart. - The shower head was busted. - There were no elevators, and we were on the third floor, which was very inconvenient. **Service:** - Cleaning service was bad and inconsistent. - Reservation policy is frustrating—you only get one reservation per every two nights of your stay. **Dining:** - The buffets were not good, with limited and unappetizing options. - The teppanyaki restaurant was the only reservation we could get due to unavailability elsewhere. **Amenities:** - The kid water park was broken. - The tiles on the floor of the pool were chipped, making it very dangerous. - The only nice thing was the kid pool by the beach and the "snack" bar, which had decent burgers and wings but no other options. Overall, my stay at Bahia Príncipe Grand Bávaro did not meet my expectations, and I would not recommend it based on my experience.
Stayed 5 nights in Jul 2024

6/10 Okay

Charmaine

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The grounds were beautiful. I was very disappointed in the rooms, and the fact that I ordered two double beds due to the amount of guest I had and did not receive it.
Stayed 5 nights in Jul 2024

6/10 Okay

Luis Samuel Matta

Travelled with family
Disliked: Property conditions & facilities
Too manys hotels for just 5 restaurant
Stayed 5 nights in Jul 2024

6/10 Okay

Kyara

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Guest service was good and people were very nice but the rooms were not super clean and have a lot of downs. Hopefully they can improve!!
Stayed 7 nights in Jul 2024

4/10 Poor

Gisela

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Personal muy amable en la reservación, mal olor en las áreas, la comida fría, cucarachas, las habitaciones tienes varias roturas como bañera, cerraduras, en fin no me gustó.
Stayed 3 nights in Jul 2024

2/10 Terrible

Marina

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst resort i had ever. rude customer service and not helpful. Not clean. Cockroach in every where even in restaurants . Leaking water from the roof in the room!!!!! The room service is too bad. The tourism department should revoked the license for this resort!!!
Stayed 11 nights in Jul 2024

10/10 Excellent

douglan

Stayed 3 nights in Jul 2024

10/10 Excellent

Andre

Liked: Cleanliness
.
Stayed 4 nights in Jul 2024

2/10 Terrible

Esordai

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dnt like nothing.. Everything was wrong.
Stayed 8 nights in Jul 2024

2/10 Terrible

Ivonne

Liked: Staff & service
Stayed 5 nights in Jul 2024

2/10 Terrible

Heimant

Stayed 7 nights in Jul 2024

6/10 Okay

Octavio Mauricio

Travelled with family and small children
Liked: Property conditions & facilities
My family and I always travel to Mexico 🇲🇽. We love their weather, food and accommodation. We head great reviews about Punta Cana, DR so we gave it a chance. The resort grounds were very clean and well maintained. The room was awful. The bed was Rick hard, very dim, awful maid service e. We would return after a day at the pool and the room was it made up. Tons of cracks on the walls, paint chipping, etc. very very old and dated. The a la crate restaurants were a hit! The buffet restaurant had a real foul smell to it; almost like a combination of bleach and raw eggs. The breakfast selection wasn't great but dinner selection was fantastic. The wait staff were outstanding. When we arrived ti the resort, we were greeted by friendly front desk staff. Overall nice but wouldn't stay there again for the dates room and accommodation. The pools were great and we were very happy with the swim up bars and service there.
Stayed 9 nights in Jul 2024

2/10 Terrible

Haymwanttie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Pool and the beach was absolutely beautiful. Staff no English-speaking. Rooms need to upgrade. Need to accommodate visitors request.
Stayed 7 nights in Jul 2024

4/10 Poor

Eileen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was nice and clean. Our room was upgraded since we arrived late and we were placed close to the beach. If it rains everything get floaded and you can leave without getting soak. The staff at buffet restaurants sometimes are not around or one tell you to search for another to help you with basics as a cola or coffee. Night shows weren't that spectacular. Alcohol quality is pretty bad. The bounganvilla Buffet Rest smelled everyday like sewage.I
Stayed 7 nights in Jul 2024

6/10 Okay

Evelyn

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Un lugar hermoso. Poco considerado. Estuvimos desde el primer día esperando para que nos arreglaran una de las camas y nunca fueron. Adicional la llave del cuarto dejaba de funcionar constantemente y para que nos ayudaran demoraban demasiado o no iban y terminaba abriéndome la puerta la camarera. Por estos inconvenientes se solicitó late check out al menos para las 3pm ya que nuestro vuelo era a las 7:38pm y se nos negó. En mi experiencia no volvería a este hotel.
Stayed 4 nights in Jul 2024

4/10 Poor

LAURA CORZO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Necesita mayor limpieza y mantenimiento de las instalaciones, además de mejorar la atención al cliente
Stayed 4 nights in Jul 2024

2/10 Terrible

Rafael Francisco

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel was terrible. The grand bahia bavaro is falling apart. This hotel needs to be remodeled. The rooms look like they have never been updated. I complained about my tv not working and was told to complain after i leave. Thepaint on the walls are peeling.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ernesto L, Miami Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent
Stayed 8 nights in Jul 2024

10/10 Excellent

JULIO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusto todo La playa los restaurantes muy buen servicio
Stayed 4 nights in Jul 2024

2/10 Terrible

elizabeth

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
The staff has no hospitality ethics they are rude and unprofessional. I was a family of 4 and only received 2 towels in the room. Complained 3 times when ask for a manger, no manager available. The ceiling fan wasn’t working, the refrigerator door stays open. I purchased 2 tickets to see a show, when checking out they were charging me for 4 tickets even though my 2 daughters didn’t go, once again ask for a manager and no manager available. I went to eat at Garden grill and my 10 year old got food poison for eating ribs. When I took her to the clinic they were trying to charge me 250.00 dollars. Frank the bell boy was rude and disrespectful telling me that if i don’t return back millions other people will go to the hotel. Just a horrible experience.
Stayed 5 nights in Jul 2024

4/10 Poor

Tarik

Travelled with family and small children
Disliked: Cleanliness
I liked the entertainment there and the pools were beautiful but the beach not so much. There was so much seaweed so my kids didn’t get to swim at the beach there. The one problem I had was given a room that has bed bugs, I found blood dots more than 10 dots on sheets, and I found residue of bed bug on bed frame. Additionally, we saw a whole bunch of ants crawling everywhere on the furniture and the bed frame. Then I went to the lobby to request a change rooms ASAP. They were not able to find me a room until over an hour and it was an emergency room that was also full of flies, and told me I to go back the next morning to get to other rooms. So I go back in the morning to the reservation area and they told me they had no room so everything is booked and in order for me to escalate it, I had to see the guest services to file the complaint to get two other rooms. I wasted two hours trying to get different rooms and finally it happened. Now one of the room was good but the others room smelled like sheep live in there. Unfortunately I had to suck it up because I didn’t want to waste most of my vacation time changing rooms. I will never book that hotel again and I will make sure none of my family or friends make the same mistake.
Stayed 6 nights in Jul 2024

4/10 Poor

Louarda

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Unfortunately I have to be honest that my experience with the hotel was terrible, I found blood on the bed sheet that indicated the presence of bed bugs. I had to switch room, and that time that room smelled Like mold and had many mosquitoes. I will not go back again to that hotel.
Stayed 6 nights in Jul 2024

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 2 rooms. One with a king sized bed and one with two double beds. When we got to our rooms, the double bed room actually contained a king bed and a roll away bed. We did not press the issue. The first night there, we went to book our a la carts reservations. We booked 2. The first was at the Gard b Grill. That meal went off without a hitch and the food was good. The second meal was at the Brazilian place. When we got there, they said we were not on the list. We went to the front desk (clear across the resort). They said we were on the list. After back and forth for over an hour, we finally were able to use our reservation. The food was good. The buffet area smelled awful all the time. Major plumbing issues. The food was hit and miss. On day 3 of our trip, our daughter ended up with about 60 bug bites on her legs. At first we thought it was mosquito bites, but she was the only one that had them. Coincidentally, she was also the one sleeping on the roll away. After investigation (pictures to prove), we found BED BUGS in the roll away. Hotel staff did switch her room, but refused any compensation and were very rude about our reaction to the situation. We then started seeing multiple people with multiple bug bites just like my daughter. It is not mosquitos or sand fleas, people. I would NEVER stay here again or recommend anyone else does!!
Stayed 6 nights in Jul 2024