Bahia Principe Grand Punta Cana - All Inclusive (Punta Cana, DOM): Reviews & Deals

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Family fun on the beach, with 5 outdoor pools, near Arena Gorda Beach

Where to?

Dates

March 2025

April 2025

5 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

All-inclusive
Breakfast included
Bar
Gym
Spa

Explore the area

Arena Gorda - Macao, Seccion Baigua, Punta Cana, La Altagracia, 23000

Punta Blanca Golf Course
‪11 min walk‬
Arena Gorda Beach
‪15 min walk‬
Splash Water Park
‪7 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪61 min drive‬

Room options

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite (Premium)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Ceiling fan

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Ceiling fan

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

2 bedrooms

Sleeps 7
1 King Bed and 1 Double Sofa Bed

Junior Suite (Premium)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Ceiling fan

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite Superior

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Ceiling fan

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Ceiling fan

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

2 bedrooms

Sleeps 7
1 King Bed and 1 Double Sofa Bed

Combined shower/bathtub, jetted bath, rainfall showerhead

Junior Suite (Premium)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Ceiling fan

41 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Separate bedroom

43 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Separate bedroom

43 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Separate bedroom

43 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Separate bedroom

43 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Junior Suite Superior

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Separate bedroom

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

2 bedrooms

Sleeps 7
1 King Bed and 1 Double Sofa Bed

Junior Suite Superior

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Ceiling fan

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

2 bedrooms

Sleeps 7
1 King Bed and 1 Double Sofa Bed

Junior Suite Superior

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Ceiling fan

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite Superior

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Dining table

LED TV

Blackout curtains

Separate bedroom

43 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Room Premium With View

Sleeps 3
1 Double Sofa Bed and 1 King Bed

Suite Junior

Sleeps 4
1 Double Sofa Bed and 1 King Bed

Suite Junior

Sleeps 4
1 Double Sofa Bed and 1 King Bed

Room Premium With View

Sleeps 3
1 Double Sofa Bed and 1 King Bed

Room Premium With View

Sleeps 1
1 King Bed

Suite Junior

Sleeps 3
1 Double Sofa Bed and 1 King Bed

Suite Junior

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Suite Junior

Sleeps 1
1 King Bed

Room Premium With View

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Suite Junior

Sleeps 4
1 Double Sofa Bed and 1 King Bed

Room Premium With View

Sleeps 2
1 King Bed

Room Premium With View

Sleeps 4
1 Double Sofa Bed and 1 King Bed

Suite Junior

Sleeps 2
1 King Bed

Room Premium With View

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room Premium With View

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite Junior

Sleeps 3
1 Double Sofa Bed and 1 King Bed

Family Suite -7 Guests- Master With Garden View

Sleeps 6
2 Double Sofa Beds and 1 King Bed

Family Suite -7 Guests- Master With Garden View

Sleeps 6
1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

Sleeps 6
1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

Sleeps 5
1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

Sleeps 6
2 Double Sofa Beds and 1 King Bed

Family Suite -7 Guests- Master With Garden View

Sleeps 4
2 Double Sofa Beds and 1 King Bed

Family Suite -5 Guests- Master With Garden View

Sleeps 4
1 Double Sofa Bed and 1 King Bed

Family Suite -5 Guests- Master With Garden View

Sleeps 4
1 Double Sofa Bed and 1 King Bed

Family Suite -7 Guests- Master With Garden View

Sleeps 5
1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

Sleeps 3
1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

Sleeps 5
1 King Bed and 2 Double Sofa Beds

Family Suite -5 Guests- Master With Garden View

Sleeps 3
1 Double Sofa Bed and 1 King Bed

Family Suite -7 Guests- Master With Garden View

Sleeps 4
2 Double Sofa Beds and 1 King Bed

Family Suite -5 Guests- Master With Garden View

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Suite -7 Guests- Master With Garden View

Sleeps 5
1 King Bed and 2 Double Sofa Beds

Family Suite -7 Guests- Master With Garden View

Sleeps 4
2 Double Sofa Beds and 1 King Bed

Family Suite -5 Guests- Master With Garden View

Sleeps 3
1 Double Sofa Bed and 1 King Bed

Family Suite -7 Guests- Master With Garden View

Sleeps 3
2 Double Sofa Beds and 1 King Bed

Family Suite -7 Guests- Master With Garden View

Sleeps 6
2 Double Sofa Beds and 1 King Bed

Similar properties

4 outdoor pools, pool umbrellas, pool loungers

On private beach
Pool
Breakfast included
All-inclusive

for 1 room

includes taxes & fees

18 Mar - 19 Mar

Pool
Hot tub
Breakfast included
All-inclusive

for 1 room

includes taxes & fees

18 Mar - 19 Mar

About the area

Punta Cana

Bahia Principe Grand Punta Cana - All Inclusive puts you in the heart of Punta Cana, connected to the convention centre and within a 20-minute stroll of Arena Gorda Beach and Punta Blanca Golf Course. Highlights at this all-inclusive property include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to BAHIA SPA can include deep-tissue massages, hot stone massages, hydrotherapy and reflexology along with access to the sauna. The theme restaurant, Mikado, serves Japanese cuisine and is open for dinner. With 3 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site free water park and free kids' club. Business travelers can take advantage of a meeting room, conference space, and a business centre. Additionally, you'll find a casino, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Bávaro property include Cana Bay Golf Club and Iberostar Golf Course.

What's nearby

Punta Blanca Golf Course - 11 min walk
Arena Gorda Beach - 15 min walk
Cana Bay Golf Club - 8 min drive
Iberostar Golf Course - 9 min drive
Cortecito Beach - 53 min drive

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 61 min drive

Restaurants

‪Lobby Bar Fantasia - ‬5 min walk
‪restaurante la isabela - ‬13 min walk
‪Chill Bar - ‬11 min drive
‪Trattoria Grazie - ‬10 min drive
‪Lobby Bar - ‬10 min drive

About this property

Bahia Principe Grand Punta Cana - All Inclusive

Family fun on the beach, with 5 outdoor pools, near Arena Gorda Beach

Bahia Principe Grand Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Bahia Principe Grand Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars and 8 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A casino, a children's pool, and a fitness centre are also featured at the family-friendly Bahia Principe Grand Punta Cana - All Inclusive. Self parking is free.

This 4-star Punta Cana property is smoke free.

1428 guestrooms or units

3 levels

7 dining venues

3 bars on the beach

2 bars by the pool

2 swim-up bars

8 bars or lounges

Built in 2004

Buffet breakfast (free)

Casino

Deli

Kid's club (free)

Supervised kids' activities (surcharge)

Childcare (surcharge)

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business facilities

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Library

Terrace

Garden

BBQ grill(s)

Gift shop

Beauty salon

Newspapers in lobby (free)

On-site shopping

Bellhop

No smoking on site

Water dispenser

Bahia Principe Grand Punta Cana - All Inclusive offers 1428 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, BAHIA SPA. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Languages

English, French, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
WiFi in public areas is free with a 3-device limit

Parking and transport

Electric car charging station on site
Return airport shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
2 poolside bars
2 swim-up bars
3 beach bars
7 restaurants
8 bars/lounges
Snack bar/deli

Restaurants on site

Bouganville
Garden Grill
Il Capriccio
Mikado
Orquidea

Things to do

15 slot machines
18-hole adjacent golf course
5 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Bicycles
Casino (5,931 square feet of space)
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Gaming table
Gym
Kayaking
Library
Mini golf
Personal motorised watercraft
Playground
Sailing
Scuba diving
Shopping
Snorkelling
Surfing/bodyboarding
Tennis
Waterslide
Windsurfing
Yoga classes

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Dining table
Free children's club
Free cot
Free water park access
Laundry facilities
Mini golf
Playground
Snack bar/deli
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business centre
Conference space
Meeting room

Outdoors

Barbecue grill
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Body scrubs
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Room amenities

Bedroom

Blackout drapes
Free cot
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Shower
Shower/bathtub combination
Towels provided

Entertainment

LED TV with satellite channels

Food and drink

Coffee/tea maker
Dining table
Free bottled water
Restaurant dining guides

Air conditioning
Ceiling fan
Desk
Desk chair
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 21 April 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:

One of the swimming pools
Bar/lounge
Lobby
Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

Recreational facilities

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Free WiFi in public areas has a 3-device limit.

Property is also known as

All Inclusive Bahia

All Inclusive Bahia Principe

Bahia All Inclusive

Bahia Principe All Inclusive

Grand Bahia Principe All Inclusive

Grand Bahia Principe Punta Cana

Grand Bahia Principe Punta Cana All Inclusive

Punta Cana Grand Bahia

Bahia Principe Grand Punta Cana

Grand Bahia Principe Punta Cana All Inclusive

Bahia Principe Grand Punta Cana All Inclusive

Bahia Principe Grand Punta Cana - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Bahia Principe Grand Punta Cana - All Inclusive?

Bahia Principe Grand Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Grand Punta Cana - All Inclusive?

Yep, Bahia Principe Grand Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Grand Punta Cana - All Inclusive?

Yep, Bahia Principe Grand Punta Cana - All Inclusive is a short 15-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Bahia Principe Grand Punta Cana - All Inclusive?

Yep, BAHIA SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Bahia Principe Grand Punta Cana - All Inclusive have a pool?

Bahia Principe Grand Punta Cana - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 9:00 AM to 6:00 PM. The property will be renovating one of the swimming pools from April 21 2025 until November 30 2025 (completion date subject to change).

Does Bahia Principe Grand Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Grand Punta Cana - All Inclusive?

Bahia Principe Grand Punta Cana - All Inclusive features 3 beach bars, 5 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, pillowtop beds and premium bedding.

What makes Bahia Principe Grand Punta Cana - All Inclusive a romantic place to stay?

A hot tub, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Grand Punta Cana - All Inclusive.

Is Bahia Principe Grand Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Grand Punta Cana - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Grand Punta Cana - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Grand Punta Cana - All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Grand Punta Cana - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Grand Punta Cana - All Inclusive?

Relax with a coldie at the 3 beach bars, 2 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves Japanese cuisine. The property will be renovating its bar from April 21 2025 until November 30 2025 (completion date subject to change).

What time are check-in & check-out at Bahia Principe Grand Punta Cana - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Grand Punta Cana - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Bahia Principe Grand Punta Cana - All Inclusive?

There is a golf course next to Bahia Principe Grand Punta Cana - All Inclusive.

Bahia Principe Grand Punta Cana - All Inclusive Reviews

7.0

Good

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

Oscar Mauricio

Travelled with family and small children

4 Dec 2024

Liked: Staff & service, amenities

Me gustó la variedad de comida, piscina y actividades. No me gustó las habitaciones que son muy antiguas y hay demasidos mosquitos.

Stayed 3 nights in Nov 2024

4/10 Poor

Paulo, Toronto

3 Dec 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The food was very pore quality and the customer service was bad plus we had no beach towers for 3 days the experience was bad thank you

Stayed 7 nights in Nov 2024

4/10 Poor

Kelvin

Travelled with partner

3 Dec 2024

Liked: Property conditions & facilities

Disliked: Cleanliness, amenities

It is a really big resort with a lot to offer… but it’s poorly managed and set up; you’ll do a lot of figuring things out for your own. The buffet is the worst food I’ve ever had! Avoid at all costs!

Stayed 6 nights in Nov 2024

2/10 Terrible

Rosemary

1 Dec 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Nov 2024

8/10 Good

Julie

1 Dec 2024

Stayed 3 nights in Nov 2024

2/10 Terrible

Viralkumar

1 Dec 2024

Stayed 6 nights in Nov 2024

10/10 Excellent

Patrycja M

Travelled with family

30 Nov 2024

Liked: Cleanliness, amenities, property conditions & facilities

This was our 3 rd time stay. We got brand new room. They renovated great some of the rooms. A lot of dining options.

Stayed 7 nights in Nov 2024

10/10 Excellent

Yesenia

30 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place

Stayed 4 nights in Nov 2024

10/10 Excellent

andrey, toronto

30 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 6 nights in Nov 2024

2/10 Terrible

Jacquelinne Andrea

Travelled with family

30 Nov 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The costumer service was terrible, the stuff really need a course or class about how to treat people

Stayed 5 nights in Nov 2024

10/10 Excellent

Laura

30 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Nov 2024

8/10 Good

Mehedi Newaz

30 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a good time at the resort except the mosquitoes in the room at night.

Stayed 3 nights in Nov 2024

2/10 Terrible

dong

29 Nov 2024

I made a mistake in the reservation date and requested a change, but they did not accept it, so I was unable to stay at the hotel.

Stayed 3 nights in Nov 2024

10/10 Excellent

julia

Travelled with family

29 Nov 2024

Liked: Cleanliness, amenities, property conditions & facilities

I love the property and the locals were very nice and polite.

Stayed 5 nights in Nov 2024

10/10 Excellent

Clarissa G

Travelled with family

28 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone was so nice. The hotel had beautiful views I wouldn’t change anything service was excellent. Planning another trip next year to come back.

Stayed 5 nights in Nov 2024

10/10 Excellent

Angel

Travelled with family, Travelled with group

28 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a beautiful family vacation. The staff were friendly and helpful. Thank you for sharing your island with my family and I. We will be coming back soon.

Stayed 5 nights in Nov 2024

4/10 Poor

Arunkumar, MISSISSAUGA

28 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

We upgraded to Bahia Principe Esmeralda as we did not like Bahia Principe grand

Stayed 5 nights in Nov 2024

2/10 Terrible

Aravind

Travelled with family, Travelled with family and small children

28 Nov 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms are too old and not maintained at all. Mosquitos are a huge problem. Staffs are extremely rude as well.

Stayed 5 nights in Nov 2024

6/10 Okay

Carol

27 Nov 2024

Disliked: Cleanliness

My room need some TLC bathroom was moldy and not properly cleaned this was room 14208.

Stayed 3 nights in Nov 2024

10/10 Excellent

Nasir, Newport News

Travelled with partner

26 Nov 2024

Liked: Staff & service, property conditions & facilities

The staff was overall great. There were some that stood out more than others like Eric in the buffet and Jose a train operator. However didn’t have very much success with housekeeping. Very difficult to get towels and face towels.

Stayed 7 nights in Nov 2024

10/10 Excellent

Glenda Ivelisse Alvarez

Travelled with partner

25 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La estadía muy buena

Stayed 4 nights in Nov 2024

6/10 Okay

Edward Dougherty

Travelled with family

25 Nov 2024

The buffet was good, the fish market and the los olas restaurant were excellent, the pool and bars were good. The only bad thing was that my wife and I got bitten many times during the night. the bites I believe were from bed bugs.This was the worst I've ever been bitten in all of the travels we have taken.

Stayed 6 nights in Nov 2024

10/10 Excellent

Nina

Travelled with family and small children

24 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Villas close to Teatro Tropicana are very noisy as there are outdoor entertainment and you can hear everything till 11PM. Not suitable for seniors and young children who go to bed early

Stayed 5 nights in Nov 2024

8/10 Good

Moises O

Travelled with family

20 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tudo mucho bon

en el inicio del check in tuvo un contratiempo que fue resolvido y despues tudo fue mucho bon

Stayed 7 nights in Nov 2024

8/10 Good

Hannah

Travelled with group

20 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I recently stayed for 4 nights in an upgraded, 2 bed junior suite near the pool. Initially, we spent one night in the “regular” junior suite, however ended up moving rooms. The first room had a few issues with it, most concerning was the patio door would not close all the way or lock. This was obviously a major safety concern. We notified the front desk, and they offered us a new room for an additional $60, if we did not spend this we would’ve remained in the same room. Other than the door not locking, the toilet did not flush, nor would the bathtub/shower drain. Thankfully the room was clean, but the TV did not work great. Once we moved to the new room, we were much happier. All the locks worked, was very clean, air conditioner and ceiling fan worked perfectly. It was a much more comfortable experience. The food was okay - the pasta station at the buffet was my go to. The beach bar/restaurant was often busy and a great quick grab for fries or onion rings. They did have a few other choices, however, they would run out quite quickly. For those who are GF (gluten free), dairy free, or have any dietary restrictions, I would not recommend this resort. The buffets did not have anything labelled with allergens, no dietary accommodations, and certainly a lot of cross contamination. The al a carte restaurants did have allergens labeled, however, there wasn’t any dietary accommodations (ie: GF pasta). Our best meal was the Japanese Teppanyaki al a carte restaurant. Overall 3.5/5.

Stayed 4 nights in Nov 2024

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