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Bahia Principe Grand Turquesa - All Inclusive

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Arena Gorda Beach
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Bahia Principe Grand Turquesa - All Inclusive

Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers
Property grounds
View from room
Kayaking
3 restaurants, dinner served, Caribbean cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • All-inclusive
  • Breakfast included
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
Carr. El Macao - Arena Gorda, Punta Cana, La Altagracia, 23000
  • Punta Blanca Golf Course
    ‪8 min walk‬
  • Arena Gorda Beach
    ‪20 min walk‬
  • Splash Water Park
    ‪6 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite (Superior)

Premium bedding, free minibar, in-room safe, desk

Junior Suite (Superior)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (Superior)

Premium bedding, free minibar, in-room safe, desk

Junior Suite (Superior)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (Superior)

Premium bedding, free minibar, in-room safe, desk

Junior Suite (Superior)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (Superior)

Premium bedding, free minibar, in-room safe, desk

Junior Suite (Superior)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior)

Premium bedding, free minibar, in-room safe, desk

Junior Suite (Superior)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Suite Superior With View

Premium bedding, free minibar, in-room safe, desk

Suite Superior With View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Superior With View

Premium bedding, free minibar, in-room safe, desk

Suite Superior With View

  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Double Bed

View all photos for Suite Superior With View

Premium bedding, free minibar, in-room safe, desk

Suite Superior With View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Superior With View

Premium bedding, free minibar, in-room safe, desk

Suite Superior With View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Superior With View

Premium bedding, free minibar, in-room safe, desk

Suite Superior With View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Superior With View

Premium bedding, free minibar, in-room safe, desk

Suite Superior With View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Superior

Premium bedding, free minibar, in-room safe, desk

Suite Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Superior With View

Premium bedding, free minibar, in-room safe, desk

Suite Superior With View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior

Premium bedding, free minibar, in-room safe, desk

Suite Junior

  • Sleeps 1
  • 1 King Bed

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About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Bahia Principe Grand Turquesa - All Inclusive. You'll be 1.7 km (1 mi) from Arena Gorda Beach and 3.1 km (1.9 mi) from Cana Bay Golf Club. Highlights at this beachfront property include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at BahiaSPA can include deep-tissue massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, Los Corales Restaurant, serves Caribbean cuisine and is open for dinner. With 4 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free water park. Business travelers can take advantage of a meeting room and a business centre. Other amenities include an indoor swimming pool, a nightclub and free Wi-Fi in public areas. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Within a 15-minute drive of this 3.5-property class Bávaro property, attractions include Cocotal Golf and Country Club and Downtown Punta Cana.

What's nearby

  • Punta Blanca Golf Course - 8 min walk
  • Arena Gorda Beach - 20 min walk
  • Cana Bay Golf Club - 7 min drive
  • Iberostar Golf Course - 8 min drive
  • Cortecito Beach - 22 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 33 min drive

Restaurants

  • ‪Lobby Bar Fantasia - ‬7 min walk
  • ‪restaurante la isabela - ‬17 min walk
  • ‪Trattoria Grazie - ‬7 min drive
  • ‪Lobby Bar - ‬8 min drive
  • ‪Dips Pool Bar - ‬7 min drive

About this property

Bahia Principe Grand Turquesa - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Arena Gorda Beach
Bahia Principe Grand Turquesa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Bahia Principe Grand Turquesa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 5 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This 3.5-star Punta Cana property is smoke free.

  • 502 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 4 bars by the pool
  • 3 swim-up bars
  • 5 bars or lounges
  • Built in 2005
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Water dispenser
  • 1 conference room
Bahia Principe Grand Turquesa - All Inclusive offers 502 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

BahiaSPA has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • 3 swim-up bars
  • 4 poolside bars
  • 5 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Il Capriccio
  • Las Dalias
  • Los Corales
  • Los Corales Restaurant
  • Maiko

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Boat tours
  • Canoeing
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Kayaking
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Snorkelling
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bahia Principe Turquesa
Bahia Principe Turquesa Inclu
Grand Bahia Principe Turquesa Punta Cana
Grand Bahia Principe Turquesa Resort
Grand Bahia Principe Turquesa Resort Punta Cana
Grand Bahia Turquesa
Grand Turquesa
Gran Bahia Principe Premier Hotel Punta Cana
Grand Bahia Principe Turquesa All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Bahia Principe Grand Turquesa - All Inclusive?

Bahia Principe Grand Turquesa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Grand Turquesa - All Inclusive?

Yep, Bahia Principe Grand Turquesa - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Grand Turquesa - All Inclusive?

Yep, Bahia Principe Grand Turquesa - All Inclusive is a short 20-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find water sports equipment and boat tours.

Is there a spa on site at Bahia Principe Grand Turquesa - All Inclusive?

Yep, BahiaSPA is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Bahia Principe Grand Turquesa - All Inclusive have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Bahia Principe Grand Turquesa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Grand Turquesa - All Inclusive?

Bahia Principe Grand Turquesa - All Inclusive features 4 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, premium bedding and free minibar items.

What makes Bahia Principe Grand Turquesa - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Grand Turquesa - All Inclusive.

Is Bahia Principe Grand Turquesa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Grand Turquesa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Grand Turquesa - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Grand Turquesa - All Inclusive serve breakfast?

Yeah, free buffet breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Grand Turquesa - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Grand Turquesa - All Inclusive?

Relax with a coldie at the 4 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves Caribbean cuisine.

What time are check-in & check-out at Bahia Principe Grand Turquesa - All Inclusive?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Bahia Principe Grand Turquesa - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Bahia Principe Grand Turquesa - All Inclusive?

There isn't one on site, but Punta Blanca Golf Course is a short 8-minute walk away.

Bahia Principe Grand Turquesa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 460 out of 1004 reviews" "
Rating 8 - Good. 261 out of 1004 reviews" "
Rating 6 - Okay. 141 out of 1004 reviews" "
Rating 4 - Poor. 67 out of 1004 reviews" "
Rating 2 - Terrible. 75 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Eli

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
More food choices
Stayed 4 nights in Oct 2024

10/10 Excellent

Jean marie

Stayed 7 nights in Oct 2024

8/10 Good

Jose Humberto

Good
Stayed 7 nights in Oct 2024

4/10 Poor

Catalina

Travelled with family
Disliked: Property conditions & facilities
Did not end up staying at Turquesa and switch Aquamarine
Stayed 4 nights in Oct 2024

6/10 Okay

Maria

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Needs paint, the matress are so hard and uncomfort. The food is not good at all
Stayed 4 nights in Oct 2024

8/10 Good

Oleh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 5 nights in Oct 2024

6/10 Okay

Tanisha

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Doris j, Corona

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Sep 2024

2/10 Terrible

Jose

Stayed 4 nights in Oct 2024

2/10 Terrible

Angela

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Someone pooped on the floor by the stairs and it took three days for someone to clean it. There was no water to take a shower. The staff had us running around not knowing what direction to send us in (entertainment, food and etc). Would return if it were complimentary.There was no transfer from airport to hotel or back after we were told they do offer it. If you like being bother every 5 mins while on the beach to buy something this is your place like most places in DR. Could do without the privilege club upgrade pitches everywhere. Have a different set of uniforms for who works in the hotel and who is part of the privilege club staff. A lot times this was misleading
Stayed 5 nights in Oct 2024

10/10 Excellent

BARBARA ELISA TRUJILLO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT SERVICE VERY NICE HOTEL
Stayed 4 nights in Oct 2024

8/10 Good

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very professional in Las Dalias restaurant. Room was fairly clean, but can be improved. The food was good overall, but some choices were not of good quality. Every event/show was organized very well. The surrounds were well kept and you saw maintenance work going on every day, which is a big plus. Overall, we had a very good stay and we enjoyed it. Thank you to everyone and keep up the good work!
Stayed 5 nights in Oct 2024

10/10 Excellent

Maria, Envigado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are incredible! Staff is a little rude sometimes, especially the ones in the bar/restaurant sections. They seemed under-staffed, which increases the stress levels - but this should be seamless for the visitors.
Stayed 4 nights in Oct 2024

10/10 Excellent

Amernauth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more food options for people who only eat chicken
Stayed 3 nights in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2024

2/10 Terrible

Margarita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service and experience nothing positive to say about this hotel
Stayed 7 nights in Jun 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time at the resort, the entertainment team, Miguel, daimon y chocolate did a great job at inviting us to the many events at the resort.
Stayed 5 nights in Oct 2024

6/10 Okay

Christopher

Stayed 8 nights in Sep 2024

10/10 Excellent

Lourdes, Lawrence

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly. The buffet was very tasty and a large variety of food. Every night there was entertainment for both adults and children if traveling with kids
Stayed 7 nights in Oct 2024

6/10 Okay

Miguel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
So so resort
I had to give in my personal experience a 4 star rating, based on some poor service from some of the staff, but we had to enjoy as much as we could with what was available for some family fun.
Stayed 3 nights in Oct 2024

8/10 Good

Pawel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Upon arriving, we were told about a special to upgrade our hotel room to the Esmeralda, which gave us a higher food selection and placed us closer to the ocean. With the price being so low, we took the offer. We have stayed at other Bahia properties in Mexico and the transportation around the property is a very nice touch, but the buffett was not the best. Everyday it was the same items, with food not rotating as they do at other Bahia resorts. Breakfast had 6 station with eggs and very little alternatives to select. We chose to dine at different restraunts for dinner to give the kids other option and the feont desk was very helpful in setting up the times for us.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jessica santiago

Stayed 7 nights in Jun 2024

4/10 Poor

Glorimar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Voy a ser bien honesta con mis recomendaciones. Eh ido a varios de los Bahía Príncipe y este a sido el peor de los otros no tengo quejas algunas pero en el Turquesa no saben atender a los huéspedes. En una mañana voy al lobby a buscar agua ya que la persona encargada de limpiar la habitación no dejo botellas de agua, y está la señorita Odalys poniendo la mesa donde siempre colocan agua, café y tés y le doy los buenos días y le pregunto dónde puedo conseguir agua para tomarme una pastilla a lo que me contesta repugnantemente “TIENES QUE ESPERAR” y yo con toda la paciencia del mundo le digo claro y me siento en una mesita a esperar a lo que se tardó como unos 8 minutos en buscar el agua y colocarla y cuando la coloca no fue capaz de decirme ni tan siquiera que ya estaba lista para tomar mi vaso con agua siguió haciendo cosas y como si no existiera. Por otro lado en el bufett Las Dalias los primeros días 26,27 y 28 de octubre de 2024 el personal no nos atendía para poder pedir un vaso de Sprite o de jugo se tardaban demasiado uno terminaba de comer y todavía no llegaba el vaso igual con el desayuno. Ya cuando hubo cambio de personal nos comenzaron a tratar muchísimo mejor. La mayoría del personal que tienen para atender en el bahía príncipe turquesa no está adiestrado para servicio al cliente nos tratan muy mal. En otra ocasión dejamos propina para la persona que limpia el cuarto y cuando viramos había tomado el dinero nos dejó agua y no recogió las camas ni nos dejó toallas.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lennys

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo excelente la estadía !
Stayed 3 nights in Sep 2024

10/10 Excellent

Elaine, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elaine Cruz ,I was there for 5 night in September 2024 My first time in punta cana I found everything nice the food the activities they do every day is a very friendly hotel I recomend this hotel
Stayed 5 nights in Sep 2024