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Sunscape Dominicus La Romana - All Inclusive

3.5 star property
Property with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunscape Dominicus La Romana - All Inclusive

Front of property
Aerial view
Outdoor wedding area
12 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Sun Club One Bedroom Villa Tropical View

Reviews

7.2 out of 10

Good

Popular amenities

  • On private beach
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Playa Dominicus, 22000, Bayahibe (La Romana), San Rafael del Yuma, La Altagracia, 23000
  • Dominicus Beach
    7 min walk
  • East National Park
    17 min walk
  • Monumento Natural Punta Bayahibe
    6 min drive
  • La Romana (LRM-La Romana Intl.)
    17 min drive

Room options

View all photos for Sun Club One Bedroom Villa Tropical View

Sun Club One Bedroom Villa Tropical View

Sun Club One Bedroom Villa Tropical View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 4
  • 1 King Bed

Sun Club Master Suite 2 bedroom Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
  • Sea view
  • Sleeps 5
  • 2 Double Beds

Sun Club Junior Suite Tropical View Double -Adults Only

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Sun Club Junior Suite Ocean Front King- Adults Only

Sun Club Junior Suite Ocean Front King- Adults Only | Bathroom

Sun Club Junior Suite Ocean Front King- Adults Only

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Master Suite Ocean Front King

Sun Club Master Suite Ocean Front King

Sun Club Master Suite Ocean Front King

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Ocean View (Sun Club)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Sun Club Junior Suite Tropical View King -Adults Only

Sun Club Junior Suite Tropical View King -Adults Only | Bathroom

Sun Club Junior Suite Tropical View King -Adults Only

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Sun Club Superior Tropical View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Sun Club Superior Swim out Ocean View King

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
Hairdryer
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Bedroom Family Suite

Deluxe 2 Bedroom Family Suite

Deluxe 2 Bedroom Family Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Separate bedroom
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Sun Club Superior Tropical View King

Sun Club Superior Tropical View King

Sun Club Superior Tropical View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 3
  • 1 King Bed

Deluxe Partial Ocean View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Family Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Pool View King

Deluxe Pool View King

Deluxe Pool View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool View Double

Deluxe Pool View Double

Deluxe Pool View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Partial Ocean View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Tropical View King

Deluxe Tropical View King

Deluxe Tropical View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Tropical View Double

Deluxe Tropical View Double

Deluxe Tropical View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Sun Club Junior Suite Pool Access Ocean View- Adults Only

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Deal of the Day

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite Master With Garden View

  • Sleeps 2
  • 1 King Bed

Suite Junior With Garden View

  • Sleeps 2
  • 1 King Bed

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

Room Deluxe With Garden View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Family Room -5 Guests- Deluxe With Garden View

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Room Deluxe With Garden View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Room Deluxe With Pool View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Room Deluxe With Pool View

  • Sleeps 4
  • 2 Double Beds

Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite Master With Sea View

  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Room Superior With Garden View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Junior With Pool View

  • Sleeps 2
  • 1 Double Bed

Similar properties

Outdoor pool
Dreams Dominicus La Romana - All Inclusive
Pool
Hot tub
All-inclusive
Spa
4.5 out of 5, Wonderful, (1003)
The price is AU$740
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Dreams Dominicus La Romana - All Inclusive

About the area

Bayahíbe

An all-inclusive stay in San Rafael del Yuma awaits you at Sunscape Dominicus La Romana - All Inclusive. Within a 20-minute stroll, you'll find Dominicus Beach and East National Park. Highlights at this beachfront property include 12 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Sunscape Spa can include deep-tissue massages, hot stone massages and body wraps along with hydrotherapy and reflexology. The buffet restaurant, Windows, is open for breakfast, lunch and dinner. With 2 beach bars and 10 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach and enjoy the on-site nightclub, free kids' club and gym. Business amenities include conference space and a business centre. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 3.5-property class San Rafael del Yuma property include Bayahibe Beach and La Romana Port.

What's nearby

  • Dominicus Beach - 7 min walk - 0.7 km
  • Monumento Natural Punta Bayahibe - 6 min drive - 5.1 km
  • Bayahibe Beach - 10 min drive - 5.1 km
  • Cueva de Chicho - 11 min drive - 6.7 km
  • Casa de Campo Marina - 32 min drive - 32.9 km

Getting around

  • La Romana (LRM-La Romana Intl.) - 17 min drive

Restaurants

  • ‪Dreams Dominicus Bordeaux Restaurant - ‬9 min walk
  • ‪Dream Dominicus Portofino Restaurant - ‬10 min walk
  • ‪La Terraza - ‬3 min drive
  • ‪mylos restaurant - ‬4 min walk
  • ‪Flying Fish - ‬6 min walk

About this property

Sunscape Dominicus La Romana - All Inclusive

Property with private beach and full-service spa
Sunscape Dominicus La Romana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. At Sunscape Dominicus La Romana - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 12 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars and 10 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 3.5-star San Rafael del Yuma property is smoke free.

  • 854 guestrooms or units
  • 12 dining venues
  • 2 bars on the beach
  • 3 swim-up bars
  • 10 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Sunscape Dominicus La Romana - All Inclusive offers 854 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Beds feature down duvets. Televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Sunscape Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 12 restaurants
  • 2 beach bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Chopsticks
  • Da Mario
  • Tierra
  • Tiki Taco
  • Windows

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool gate
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Be Live
Be Live Canoa
Be Live Collection Canoa All Inclusive All-inclusive property
Be Live Canoa All Inclusive Bayahibe
Be Live Canoa Bayahibe
Canoa Be Live
Canoa Live
Be Live Canoa Hotel Bayahibe
Canoa Coral Hilton
Coral Canoa Resort
Hilton Canoa Coral La Romana
Oasis Canoa Bayahibe
Oasis Canoa Hotel Bayahibe
Be Live Collection Canoa All Inclusive Bayahibe
Be Live Collection Canoa All Inclusive San Rafael Del Yuma
Be Live Collection Canoa Bayahibe
Be Live Collection Canoa
Sunscape Dominicus La Romana
Be Live Collection Canoa All Inclusive
Sunscape Dominicus La Romana - All Inclusive San Rafael del Yuma

Frequently asked questions

What is the cancellation policy at Sunscape Dominicus La Romana - All Inclusive?

Sunscape Dominicus La Romana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunscape Dominicus La Romana - All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Sunscape Dominicus La Romana - All Inclusive on 1 Dec 2024 start from AU$464.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunscape Dominicus La Romana - All Inclusive?

Yep, Sunscape Dominicus La Romana - All Inclusive has a free self car park.

Are there any beaches close to Sunscape Dominicus La Romana - All Inclusive?

Yep, Sunscape Dominicus La Romana - All Inclusive is a short 7-minute walk from Dominicus Beach. Fun beach activities include jet skiing, surfing and snorkelling. You can also find motor boats and boat tours.

Is there a spa on site at Sunscape Dominicus La Romana - All Inclusive?

Yep, Sunscape Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Sunscape Dominicus La Romana - All Inclusive have a pool?

Sunscape Dominicus La Romana - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Sunscape Dominicus La Romana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sunscape Dominicus La Romana - All Inclusive?

Sunscape Dominicus La Romana - All Inclusive features a private beach, 2 beach bars and 3 outdoor pools.

Is Sunscape Dominicus La Romana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise that Sunscape Dominicus La Romana - All Inclusive is a hit with families.

Does Sunscape Dominicus La Romana - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sunscape Dominicus La Romana - All Inclusive?

No, Sunscape Dominicus La Romana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sunscape Dominicus La Romana - All Inclusive?

Relax with a coldie at the 2 beach bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sunscape Dominicus La Romana - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sunscape Dominicus La Romana - All Inclusive?

No, pets are not allowed.

Sunscape Dominicus La Romana - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 34 out of 100 reviews" "
Rating 8 - Good. 28 out of 100 reviews" "
Rating 6 - Okay. 17 out of 100 reviews" "
Rating 4 - Poor. 5 out of 100 reviews" "
Rating 2 - Terrible. 16 out of 100 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Alexis, DISTRITO NACIONAL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property looks nice, well maintained, services are excellent, they have the drinks of my preference and the beach is great. My only concern is the food, I usually eat in a healthy way, so sometimes I find few options for my eating style.
Stayed 2 nights in Aug 2024

8/10 Good

Ileana

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities
It was a great getaway for our family and my daughter's first all inclusive resort. The beach was beautiful and clean, but there were some rocks in the water, I'm glad we brought our water shoes. The room was comfortable and clean and the staff were very helpful. We really enjoyed the Sun Club lounge and ammentiies. We also loved the entertainment and watching the nightly shows such as the circus night and the white party on the beach. The only complaint I would have is that is was hard to reserve spots, cabanas, pool side seats with shade. My husband had to get up early and use our towels from the previous day to reserve shade. The pool also left a terrible green stain in some of our bathing suits from not being cleaned enough. We stayed mostly at the beach every morning because of this reason. My daughter loved the kids club water slides too. I would definitily recommend this hotel and give it 4 stars.
Stayed 9 nights in Aug 2024

8/10 Good

lUIS ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Daydria Simone

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

6/10 Okay

Daydria Simone

Liked: Cleanliness, staff & service
The property very beautiful I love everything about it.
Stayed 5 nights in Jul 2024

6/10 Okay

MICHELLE

Travelled with family, Travelled with group
Liked: Staff & service
Staff was kind and helpful. Food was not great. Buffet would run out of items. Poor accessibility to bars. Menus has listed items that were not available. Lack of towels in rooms. Beach is beautiful.
Stayed 3 nights in Jul 2024

2/10 Terrible

Georgette, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience! The food was horrible, the resort over all was horrible. Bathrooms didn’t work, no hot water lost power and sink and toilet all broken. Have to be in the room for over 4 hours for them to try to make repairs
Stayed 4 nights in Jul 2024

2/10 Terrible

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities
This rating is not about liking it’s about listing the correct information when booking it. The room was dirty and beds had tiny bugs on them and women lipstick on pillow cases. The TV had no cable and nobody sent yo fix it. Also the toilet was not flushing it was broken. I have a video of this. I expect to be reimbursed for part of this stay as I will be contacting my credit card company.
Stayed 1 night in Aug 2024

2/10 Terrible

Yohanys Del Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Cristian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive: Confortable w/AC Coffe Shop, Beautiful and pleasant beach area. Restaurants. Negative: Many mosquitoes and 1 of our rooms had trouble with the WC, hotel maintenance couldn't fix it completly.
Stayed 1 night in Jul 2024

8/10 Good

Edward

Stayed 4 nights in Jul 2024

6/10 Okay

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities
Many read the reviews to know what issues to look for… so here are mines: 1. Biggest issue is the SMOKING. Per customer service, smoking is permitted in all open area. Which means almost everywhere. I have asthma and smoking makes it hard for me to breathe and throat gets itchy. The majority of the guests are smokers and the minority like myself are non-smokers. Feels like the smokers are catered to more as you have to find areas you are not exposed, or speak up and ask guests to move when they decide to come to your area. The resort should create one area where those who smoke can go. This is a family resort with many kids. Everyone is exposed to second hand smoke. For this reason, I will not return or recommend. Only If the resort makes stricter rules with smoking will I return. 2. Unable to get a lounger in the beach or pool unless you go at 5-6am. The workers tries to help but all chairs have hotel towels and the waters are empty. People hold them and leave. 3. Only 3 restaurants so the wait is long. You are lucky if they give you a beeper to notify you when your table is ready. No beeper and you are not on the list. Last night I went at 6:30pm, got a beeper and wasn’t called until 8pm. During that time the line is long with 50-60 people waiting to get to the hostess. Resort needs faster service. Your entire night is waiting to get into a restaurant. That means you miss the shows and entertainment. Those are my top 3.
Stayed 4 nights in Jul 2024

2/10 Terrible

Ahmad, north bergen

Stayed 10 nights in Jul 2024

2/10 Terrible

David

Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Pablo Martin

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

2/10 Terrible

heather

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this resort expecting a 3.0 star but ended up with 1.0. Shiwer hea broken, furniture missing, lack of response to request such as a pillow, mini fridge not restocked. The bars ran out of bottled water, food is terrible, and this is just the beginning of the many is
Stayed 7 nights in Jul 2024

2/10 Terrible

Rafael

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT COME HERE! Food in the buffet was served raw, the hostesses at the restaurant never gave us clear answers on the wait time and had us there for over an hour and a half, & our power went out the first 30 minutes of our stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Taniesha

Travelled with family
Disliked: Amenities
Staff and front desk were rude I called the front desk for replacement batteries 3x before having to walk down and get them myself. Purchased tropical view rooms only to be put in the middle of the courtyard facing another building Housekeeping didn’t bring fresh towels or washcloths the entire stay. Thankfully I had washcloths in my luggage that a friend recommended to bring. My mother whom is handicapped hand to climb three flights of stairs as there are no elevators.
Stayed 4 nights in Jul 2024

4/10 Poor

Gladys, FPO

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Our stay at Sunscape wasn’t pleasant. The check in process was disorganized and long. Plus, we did not received a nice friendly welcome. Rooms were clean and roomy. Food was bad, dishes that were supposed to be hot were not. There were flies and bees in several of the dishes. One of my daughters even got a stomach bug as a result. Drinks were made with cheap alcohol. Several days, early in the afternoon they run out of certain types of drinks. Really…, how does a hotel in the Caribbean run out of Piña Colada and mojitos at 4:30 pm! Additionally, at the beach snack bar, the ran out of certain food, and only offered tiny hamburgers (buns almost twice the size of the meat), hotdogs, fries and nachos (with what seamed like leftover over bottom of the bag chips). But the worst part was there were never chairs available at the pool or the beach. Guess would leave their towels overnight and claimed their spot. Thus, it was very difficult to find a spot on the beach or pool to relax. Very stressful! Lastly, on our last day we ordered a bellhop to assist us with our luggage. We waited 35 minutes and no one came, we ended up taking our own luggage down from the 3rd floor of building 10, pretty far from the front desk in a 90 degrees heat. We will not be staying at this hotel ever again or recommending it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Denise, New York

Travelled with family
Disliked: Property conditions & facilities
My family stay at the hotel was overall great! The staff and service were excellent. The food at the restaurants and staff were excellent EXCEPT the buffet. The food was cold and not tasteful. The rooms and bathrooms needs upgrading as the bathroom faucet leaks and looked rustic! Some room furniture are outdated and damaged! My overall experience was great and I would definitely recommend and return!
Stayed 2 nights in Jul 2024

2/10 Terrible

Gabriela D

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

Mona Galina

Disliked: Room comfort
Disappointed
First to check in we waited for two hrs, then the ocean view room that I reserved and paid earlier was not available Receptionist said that I will get next day, next day we didn’t get either. For price I paid for ocean view, I got pool view room. They didn’t even propose any compensation or anything. Room wasn’t clean enough, floors was dirty and bathroom also. I cleaned myself before we took our shoes off or used bathroom. Very disappointed! I will never go back there again!
Stayed 2 nights in Jul 2024

6/10 Okay

Maria

everything too far, a lot of walking in the heat
Stayed 2 nights in Jul 2024