Sunscape Coco Punta Cana - All Inclusive (Punta Cana, DOM): Reviews & Deals from AU$428

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Stylish property on the shore with 6 outdoor swimming pools

Dates

December 2024

January 2025

Couples treatment room(s), sauna, body treatments, hydrotherapy

10 bars/lounges, 3 beach bars, swim-up bar, poolside bar

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Bar

Breakfast included

All-inclusive

Housekeeping

Laundry

includes taxes & fees

10 Dec - 11 Dec

Explore the area

Cabeza de Toro, Punta Cana, La Altagracia, 23000

Bavaro Lagoon
1 min walk
Cabeza de Toro Beach
8 min walk
Dolphin Explorer
16 min walk
Punta Cana (PUJ-Punta Cana Intl.)
19 min drive

Room options

Free minibar items, in-room safe, desk, blackout curtains

ROH-Deal of the Day

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 3
1 King Bed OR 2 Double Beds

Sun Club Junior Suite Pool Access King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 3
1 King Bed

Sun Club Jr. Suite Pool View- Adults Only King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 2
1 King Bed

Sun Club Jr. Suite Pool View- Adults Only Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 3
2 Double Beds

Sun Club Junior Suite Pool Access Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 4
2 Double Beds

Deluxe Tropical View King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Blackout curtains

Sofa bed - queen

Ceiling fan

Sleeps 3
1 King Bed

Deluxe Tropical View Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 4
2 Double Beds

Sun Club 3 bedroom Family Suite Tropical View

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 8
1 King Bed, 2 Double Beds and 3 Single Beds

Sun Club Deluxe Family Room

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 4
1 King Bed and 2 Double Beds

Sun Club 2 bedroom Family Suite Ocean Front

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

2 bedrooms

Sea view
Sleeps 5
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Sun Club Honeymoon Suite Ocean Front-Adults Only King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sea view
Sleeps 2
1 King Bed

Deluxe Family Suite (1 king bed & 2 Full beds)

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 4
1 King Bed and 2 Double Beds

Sun Club Jr. Suite Swim out- Adults Only King

Highlights

Balcony or patio

Private pool

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Sleeps 2
1 King Bed

Sun Club Jr. Suite Swim out- Adults Only Double

Highlights

Balcony or patio

Private pool

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Sleeps 3
2 Double Beds

Sun Club Jr. Suite Ocean Front- Adults Only King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Ocean view
Sleeps 2
1 King Bed

Sun Club Honeymoon Suite-Adults Only King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 2
1 King Bed

Sun Club Honeymoon Junior Suite-Adults Only King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 2
1 King Bed

Sun Club Jr. Suite Pool Access- Adults Only Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 3
2 Double Beds

Sun Club Jr. Suite Pool Access- Adults Only King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 2
1 King Bed

Sun Club Superior Tropical-Adults Only King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 2
1 King Bed

Sun Club Superior Pool View-Adults Only King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 2
1 King Bed

Sun Club Jr. Suite Tropical View -Adults Only King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 2
1 King Bed

Sun Club Jr. Suite Tropical View -Adults Only Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 3
2 Double Beds

Sun Club Junior Suite Pool View Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 4
2 Double Beds

Sun Club Junior Suite Swim out King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 3
1 King Bed

Sun Club Junior Suite Swim out Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 4
2 Double Beds

Sun Club Junior Suite Pool View King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Day bed

Sleeps 3
1 King Bed

Sun Club Junior Suite Tropical View King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Day bed

Sleeps 3
1 King Bed

Sun Club Junior Suite Tropical View Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 4
2 Double Beds

Superior Deluxe Pool View Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 4
2 Double Beds

Superior Deluxe Ocean View King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Day bed

Ocean view
Sleeps 3
1 King Bed

Superior Deluxe Tropical View Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 4
2 Double Beds

Superior Deluxe Pool View King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Day bed

Sleeps 3
1 King Bed

Deluxe Pool View King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 3
1 King Bed

Deluxe Pool View Double

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Hairdryer

Sleeps 4
2 Double Beds

Superior Deluxe Tropical View King

Highlights

Balcony or patio

Air conditioning

Minibar (some free items)

Renovated in 2023

Ceiling fan

Blackout curtains

Day bed

Sleeps 3
1 King Bed

Similar properties

On private beach

Pool

Breakfast included

All-inclusive

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Sunscape Coco Punta Cana - All Inclusive. Within steps you'll find Bavaro Lagoon and Cabeza de Toro Beach within a 10-minute stroll. Highlights at this beachfront property include 14 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering at Spa by Pevonia can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The buffet restaurant, Buffet Windows, serves international cuisine and is open for breakfast, lunch and dinner. With 3 beach bars and 10 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and nightclub. 3411 square feet (317 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a free children's club. Free buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Punta Cana property, attractions include Downtown Punta Cana and Cocotal Golf and Country Club.

What's nearby

Cabeza de Toro Beach - 8 min walk - 0.7 km
Dolphin Explorer - 16 min walk - 1.4 km
Catalonia Caribe Golf Club - 3 min drive - 1.9 km
Downtown Punta Cana - 10 min drive - 8.4 km
Bavaro Beach - 25 min drive - 13.8 km

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 19 min drive

Restaurants

‪The Cut - ‬14 min walk
‪Lobby Bar - ‬2 min walk
‪Coral Sea Food - ‬19 min drive
‪Yuca - ‬4 min drive
‪Windows Restaurant - ‬1 min walk

About this property

Sunscape Coco Punta Cana - All Inclusive

Stylish property on the shore with 6 outdoor swimming pools

Sunscape Coco Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Sunscape Coco Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 beach bars and 10 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this property measures 3411 square feet (317 square metres) and includes a conference centre. A children's pool, a nightclub, and a fitness centre are also featured at the business-friendly Sunscape Coco Punta Cana - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Sunscape Coco Punta Cana - All Inclusive was completed in November 2023.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

1055 guestrooms or units

3 levels

15 buildings

14 dining venues

3 bars on the beach

10 bars or lounges

Conference rooms

3411 sq ft of conference space

317 sq. m of conference space

Buffet breakfast (free)

Nightclub

Deli

Kid's club (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Conference centre

Business facilities

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar by the pool

Swim-up bar

Sunscape Coco Punta Cana - All Inclusive offers 1055 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and a safe. Rooms open to balconies or patios. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Spa by Pevonia has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 6:30 AM to 10:30 AM
10 bars/lounges
14 restaurants
3 beach bars
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Buffet Windows
Chopsticks
Da Mario
Tierra
Tiki Tako

Family friendly

6 outdoor pools
Children's pool
Free children's club
Free water park access
In-room babysitting
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business centre
Computer station
Conference centre (3,411 square foot of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

9 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Cobblestone flooring in public areas
Hardwood flooring in public areas
Lift
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift

15 buildings
3 floors
Ballroom
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

TV with cable channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar (limited items)
Limited room service

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Desk
Free local calls
Iron/ironing board
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sunscape Coco Punta Cana - All Inclusive

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 24 years old.

This property accepts credit cards, debit cards and cash

On-site parties or group events are strictly prohibited

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 24 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
Pets and service animals are not allowed on site.

Property is also known as

Be Live Grand All Inclusive

Be Live Grand Punta Cana

Be Live Grand Punta Cana All Inclusive

Be Live Collection Punta Cana All Inclusive

Be Live Collection All Inclusive

Be Live Collection Punta Cana

Be Live Collection All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Sunscape Coco Punta Cana - All Inclusive?

Sunscape Coco Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunscape Coco Punta Cana - All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Sunscape Coco Punta Cana - All Inclusive on 10 Dec 2024 start from AU$427.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sunscape Coco Punta Cana - All Inclusive?

Yep, Sunscape Coco Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Sunscape Coco Punta Cana - All Inclusive?

Yep, Sunscape Coco Punta Cana - All Inclusive is a short 8-minute walk from Cabeza de Toro Beach.

Is there a spa on site at Sunscape Coco Punta Cana - All Inclusive?

Yep, Spa by Pevonia is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Sunscape Coco Punta Cana - All Inclusive have a pool?

Sunscape Coco Punta Cana - All Inclusive has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 7:00 PM.

Does Sunscape Coco Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sunscape Coco Punta Cana - All Inclusive?

Sunscape Coco Punta Cana - All Inclusive features 3 beach bars, 6 outdoor pools and a full-service spa.

What makes Sunscape Coco Punta Cana - All Inclusive a romantic place to stay?

Couples spa treatments, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Sunscape Coco Punta Cana - All Inclusive.

Is Sunscape Coco Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Sunscape Coco Punta Cana - All Inclusive is a hit with families.

Does Sunscape Coco Punta Cana - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sunscape Coco Punta Cana - All Inclusive?

No, Sunscape Coco Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Sunscape Coco Punta Cana - All Inclusive?

Relax with a coldie at the 3 beach bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Sunscape Coco Punta Cana - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sunscape Coco Punta Cana - All Inclusive?

No, pets and service animals are not allowed.

Sunscape Coco Punta Cana - All Inclusive Reviews

7.4

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

2/10 Terrible

Arleidys

14 Aug 2024

Disliked: Cleanliness

Stayed 3 nights in Aug 2024

8/10 Good

Cathy ann

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Jul 2024

2/10 Terrible

Micha

2 Aug 2024

Stayed 4 nights in Jul 2024

2/10 Terrible

Micha

Travelled with family, Travelled with family and small children, Travelled with partner

2 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

My family and I arrived to the property and staff was pleasant. We checked in our rooms and immediately a smell hit us as we walked in. My parents had the exact same problem. The room smelled moldy, the A/C was leaking, bathroom dirty, floors sticky, sheets had stains. We complained and finally received a better room. We talked to some of the guest on property who told us we are lucky because they have had no A/C. The restaurants had no A/C but plenty of flies. The hotel advertised as newly open but the hotel is far from new. The staff was unfriendly and only refill your cups with water anything else you have to hunt someone down for even a glass of soda. The staff also expect tips at most of the restaurants even though they ignore you after you place your order you never see them again until it’s time to leave and then they’re looking for a tip. They also show multiple restaurants on their website but in reality they only open one for breakfast and one for lunch and then you have to visit each restaurant to see what is open for dinner. I travel to many places and this is the worst hotel I have ever visited.

Stayed 4 nights in Jul 2024

2/10 Terrible

Nairys

31 July 2024

Disliked: Cleanliness

Stayed 7 nights in Jul 2024

10/10 Excellent

Francisco German

31 July 2024

Liked: Cleanliness, staff & service

The property food drinks and staff was excellent

Stayed 6 nights in Jul 2024

10/10 Excellent

Hilda

Travelled with family

30 July 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Room is in bad condition. The rooms need To be clean better.

Stayed 2 nights in Jul 2024

10/10 Excellent

Tina Marie

Travelled with family and small children

28 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay at Sunscape coco resort, very friendly stay and enjoy the entertainment

Stayed 5 nights in Jul 2024

10/10 Excellent

Amadeo R

Travelled with family

26 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice place !!

Stayed 6 nights in Jul 2024

4/10 Poor

Catherine

Travelled with family, Travelled with group

26 July 2024

Liked: Staff & service

Disliked: Property conditions & facilities

In our experience we check inn on time and we wait about 5 hrs after to receive our room, after we wait long time they give us a room with no power light, celings leaking, and beds with ants .Administration and management are terrible they never reach to us to apologize or try to fix the situation . We pay a lot amount of money for specific room and they give us different with a lot of problems . Never will come back never

Stayed 4 nights in Jul 2024

8/10 Good

Darrin

25 July 2024

Liked: Property conditions & facilities

Stayed 5 nights in Jul 2024

10/10 Excellent

Ayesha

Travelled with family

24 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jul 2024

6/10 Okay

Brandon Eric

Travelled with partner, Travelled with group

20 July 2024

Disliked: Staff & service, amenities

We had a good time but there was times that i couldn't get a glass of champagne or a mojito. Most of the staff was friendly but the bartenders sometimes were too busy cleaning an hour before close at 6pm and wouldn't make me anything that involved a blender. Drinks were good but they also ran out of ingredients "conveniently" all the time

Stayed 7 nights in Jul 2024

6/10 Okay

vivian

Travelled with family and small children

20 July 2024

No elevator, no seafood, the restaurant takes too long. Food not too good. The buffet no air condition n still get line. Too hot. Same food every day.

Stayed 4 nights in Jul 2024

8/10 Good

BYRON

Travelled with partner, Travelled with group

19 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Overall good place to visit and the staff are nice and accommodating. We are use to staying in Presidential suites so we upgraded to the Adult only side with a much better room. It was $50 per night to upgrade. We had an Adult only side restaurant and pool area with daily horderves which was very nice! We most certainly enjoyed our massages (the highlight of our trip) and the dry and wet saunas.

Stayed 4 nights in Jul 2024

10/10 Excellent

Celena

16 July 2024

Liked: Cleanliness

Stayed 8 nights in Jul 2024

2/10 Terrible

Zayonara

16 July 2024

Stayed 4 nights in Apr 2023

10/10 Excellent

Edwin

15 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staffing and entertainment was excellent and property was clean

Stayed 11 nights in Jul 2024

10/10 Excellent

Erick

Travelled with family

13 July 2024

Liked: Amenities

employees are so professional, helping you all the time, everything they offer you online you get it, people are so nice and respectful, food is delicious!!

Stayed 7 nights in Jul 2024

8/10 Good

Gabriela

13 July 2024

Liked: Cleanliness, property conditions & facilities

Loved the beach, it was very clean. And the big pool. I really enjoyed my stay.

Stayed 4 nights in Jul 2024

6/10 Okay

Ricardo Luis Rodriguez

Travelled with partner

12 July 2024

Liked: Cleanliness, staff & service

The room was very hot. The air conditioning was not working. The service of the staff was excellent

Stayed 6 nights in Jul 2024

10/10 Excellent

Nicky Ira

Travelled with partner

10 July 2024

Liked: Staff & service, property conditions & facilities

Everything was perfect especially the photography crew and the entertainment crew. Only thing I was upset about was that our room had a lot of flies in it at all times.

Stayed 5 nights in Jul 2024

8/10 Good

Victor a

Travelled with family

10 July 2024

Liked: Cleanliness, staff & service, amenities

Todo bastante bien solo en los restaurants a la carta toman mucho tiempo en servir.

Stayed 4 nights in Jul 2024

4/10 Poor

Bobi

Travelled with family

10 July 2024

Disliked: Cleanliness, staff & service

I did like entertainment group !!! All members of entertainment group are rely good ,guy name “Chocolate”it’s great !!! Food all over was ok . But if you try to eat in any restaurant beside buffet be ready to wait in line for long time , unless you are at the door at 6pm or before they open ! Some of bartenders didn’t heard of some most common cocktails, could be to lack of English language. Speaking of , make sure you learn some basic Spanish or have your “google translate “ ready if you want to ask for something. Some of staff members as hostess, front desk, management personal speak English , but most of service people don’t speak any English or just a little! Staff at coffee shop it’s really nice and polite! Property itself it’s ok , but there is a lot space for improvement! Beach it’s nice , beside a fact that there are a lot of see grass in the water , but after day or two you use to . There a lot of lounge chairs at the beach and even on busy day should not be issue finding some . Cleanness of rooms it’s not something you should expect . In 7 days our room was visited by cleaning personal only twice and even this two times were only because we keep asking , complaining and reporting to everyone from cleaning ladies to front desk and management ! Third day we gave good tip to cleaning lady in front of our room asking her to please clean room , stock toilet paper , give us clean towels and even after that our room wasn’t touched !!!

Stayed 6 nights in Jun 2024

2/10 Terrible

Marisol Avila

Travelled with family

9 July 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No recomiendo a nadie que vaya a este hotel. Mucho menos con la familia. Las habitaciones con humedad y sucias. Todos los días quitan el agua sin previo aviso. La comida mala cada día tuvimos que tomar peptobismol para controlar los cólicos. Muchas moscas. Las instalaciones son usadas por turistas locales lo que produce que haya poca seguridad en la playas en el hotel y largas filas para usar baños y restaurantes. El aire acondicionado no trabajaba y muchos mosquitos. Intentamos cambiar el hotel enviando llegamos y expedía nos dijo que teníamos que esperar 48 horas. Gracias a ellos tuvimos las peores vacaciones de la historia.

Stayed 4 nights in Jul 2024

Sunscape Coco Punta Cana - All Inclusive

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