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Caribe Deluxe Princess - All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caribe Deluxe Princess - All Inclusive

On the beach, beach umbrellas, beach towels, beach massages
3 outdoor pools, pool umbrellas, pool loungers
Aerial view
Honeymoon Suite, 1 King Bed
On the beach, beach umbrellas, beach towels, beach massages

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • White Sands Golf Course
    14 min walk
  • Arena Blanca Beach
    14 min walk
  • Casino Avalon Princess
    8 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    29 min drive

Room options

View all photos for Standard Room (Super Saver)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Standard Room (Super Saver)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Private bathroom
Hairdryer
  • 27.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Suite, 1 King Bed

Honeymoon Suite, 1 King Bed | Living area

Honeymoon Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Private hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Sofa bed - single
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Room

Grand Room

Grand Room

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Sofa bed - single
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Triple Room Superior With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Room Superior With Garden View

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Room Superior

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Room Superior

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Superior

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Standard With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite Standard With Garden View

  • Sleeps 3
  • 3 Single Beds

View all photos for Single Suite Junior With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Single Suite Junior With Garden View

  • Sleeps 1
  • 1 King Bed

View all photos for Triple Room Superior With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Room Standard With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Quadruple Suite Junior

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Suite Junior

  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Standard With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Room Superior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Quadruple Room Standard With View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Room Standard With View

  • Sleeps 2
  • 2 Double Beds

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Caribe Deluxe Princess - All Inclusive. Within just a 15-minute stroll, you'll find White Sands Golf Course and Arena Blanca Beach. Highlights at this all-inclusive property include 3 outdoor swimming pools, a full-service spa and a free water park. .A day of pampering can include beachside massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, Higuero, is open for breakfast, lunch and dinner. Sport Bar is the property's own sports bar. Spend the day at the beach where you'll find umbrellas, and enjoy the 3 outdoor tennis courts and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. There's also free self parking, along with the convenience of a free casino shuttle. .Attractions within a 10-minute drive of this 5-property class Bávaro property include Cana Bay Golf Club and Cocotal Golf and Country Club.

What's nearby

  • Casino Avalon Princess - 8 min drive - 7.8 km
  • Iberostar Golf Course - 9 min drive - 6.6 km
  • Cortecito Beach - 13 min drive - 3.7 km
  • Arena Gorda Beach - 13 min drive - 5.9 km
  • Los Corales Beach - 17 min drive - 6.4 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 28 min drive

Restaurants

  • ‪24/7 Pub - ‬5 min drive
  • ‪El Carey Buffet Restaurant - ‬15 min walk
  • ‪El gaucho - ‬7 min drive
  • ‪Focaccia Ristorante - ‬5 min drive
  • ‪La Hispanola Restaurant - ‬5 min drive

About this property

Caribe Deluxe Princess - All Inclusive

Luxury property on the beach, with 3 outdoor swimming pools
Caribe Deluxe Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Caribe Deluxe Princess - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this property measures 3419 square feet (318 square metres) and includes conference space. A children's pool, a health club, and a sauna are also featured at the luxury Caribe Deluxe Princess - All Inclusive. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 355 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3419 sq ft of conference space
  • 318 sq. m of conference space
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Caribe Deluxe Princess - All Inclusive offers 355 accommodations with free minibar items and a safe. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Nopal
  • Higuero
  • La Tagliata
  • Sport Bar
  • Tao

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,419 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Turkish bath

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Caribe Club Princess
Caribe Club Princess Beach Resort All Inclusive Punta Cana
Caribe Club Princess Beach Resort All Inclusive
Caribe Club Princess Resort All Inclusive
Caribe Princess Resort
Club Caribe Princess
Club Princess
Princess Club Caribe
Princess Club Caribe Beach Resort
Caribe Club Princess Beach Hotel Punta Cana
Caribe Club Princess Beach Resort And Spa
Caribe Club Princess Dominican Republic
Caribe Club Princess Punta Cana
Caribe Hotel Princess
Caribe Hotel Punta Cana
Caribe Club Princess Beach Punta Cana
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach All Inclusive Punta Cana
Caribe Club Princess Beach All Inclusive
Caribe Club Princess Beach Resort Punta Cana
Caribe Club Princess Beach Punta Cana
Hotel Caribe Club Princess Beach Resort & Spa Punta Cana
Punta Cana Caribe Club Princess Beach Resort & Spa Hotel
Hotel Caribe Club Princess Beach Resort & Spa
Caribe Club Princess Beach Resort & Spa Punta Cana
Caribe Hotel Princess
Caribe Club Princess Beach Hotel Punta Cana
Caribe Club Princess Dominican Republic
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach Resort
Caribe Club Princess Beach
Caribe Club Princess Punta Cana
Caribe Hotel Punta Cana
Caribe Club Princess Beach Resort And Spa
Caribe Club Princess Beach Resort All Inclusive Punta Cana
Caribe Club Princess Beach Resort All Inclusive
Caribe Club Princess Beach All Inclusive
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach All Inclusive Punta Cana
Hotel Caribe Club Princess Beach Resort & Spa - All Inclusive
Caribe Club Princess Beach Resort Spa All Inclusive
Caribe Club Princess Beach Resort Spa
Caribe Club Princess Beach Resort Spa
Caribe Princess Spa Inclusive

Frequently asked questions

What is the cancellation policy at Caribe Deluxe Princess - All Inclusive?

Caribe Deluxe Princess - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caribe Deluxe Princess - All Inclusive?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Caribe Deluxe Princess - All Inclusive on 22 Dec 2024 start from AU$328.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Caribe Deluxe Princess - All Inclusive?

Yep, Caribe Deluxe Princess - All Inclusive has a free self car park.

Are there any beaches close to Caribe Deluxe Princess - All Inclusive?

Yep, Caribe Deluxe Princess - All Inclusive is a short 14-minute walk from Arena Blanca Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats.

Is there a spa on site at Caribe Deluxe Princess - All Inclusive?

Yep, there is an onsite spa at Caribe Deluxe Princess - All Inclusive. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Caribe Deluxe Princess - All Inclusive have a pool?

Yep, and guests love it! Caribe Deluxe Princess - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Caribe Deluxe Princess - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Caribe Deluxe Princess - All Inclusive?

Caribe Deluxe Princess - All Inclusive features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with 24-hour room service and free minibar items.

What makes Caribe Deluxe Princess - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Caribe Deluxe Princess - All Inclusive.

Is Caribe Deluxe Princess - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Caribe Deluxe Princess - All Inclusive is a hit with families.

Is there a free airport shuttle available at Caribe Deluxe Princess - All Inclusive?

No, Caribe Deluxe Princess - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Caribe Deluxe Princess - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Caribe Deluxe Princess - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Caribe Deluxe Princess - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Caribe Deluxe Princess - All Inclusive?

There isn't one on site, but White Sands Golf Course is a short 14-minute walk away.

Caribe Deluxe Princess - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 687 out of 1482 reviews" "
Rating 8 - Good. 393 out of 1482 reviews" "
Rating 6 - Okay. 206 out of 1482 reviews" "
Rating 4 - Poor. 108 out of 1482 reviews" "
Rating 2 - Terrible. 88 out of 1482 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here multiple times, I am always pleased with the property, the super grounds, the nature walk. Staff is very friendly and accommodating. Rooms and grounds very well kept. Maybe a bit outdated, maybe food not first class but still a real good value for the money.
Stayed 9 nights in Aug 2024

8/10 Good

Alessio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the property is perfect, the only thing we have to say is that we tried to book several times at the restaurants and it was very complicated, the app was giving us problems, and when we could, we could only do it at very late hours. The other thing is that the quality of the restaurants is very bad, the only good restaurant was Tao, the food was very good, all the others were better to eat at the buffet.
Stayed 4 nights in Aug 2024

10/10 Excellent

Marvin Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Excellent food selection at buffet. Excellent service and food at restaurants.
Stayed 7 nights in Aug 2024

10/10 Excellent

Dajah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Yuderka

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience.
Stayed 5 nights in Aug 2024

8/10 Good

Evelyn

Stayed 7 nights in Jun 2024

8/10 Good

Héctor R., Tegucigalpa

Liked: Cleanliness, amenities
.
Stayed 2 nights in Aug 2024

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the restaurants options, we ate at the Brazilian, Japanese and the Dominican and they all were excellent. our real sincere thanks goes to Jose at the Snack Bar, Jhoan at the swimming pool bar and Wilkin and Winton at the lobby bar, they went out of their way to take care us. I'm a disable person and as soon as I mentioned to the front desk they gave me a room on the 1st floor to accommodated me and my wife. The room was comfortable and beautiful, however the toilet space was very, but I mean very small I was not able to sat on it, the other thing we didn't liked was that at the swimming pools there was not stairs to go in or out the swimming pools, overall experience was very good and almost excellent.
Stayed 3 nights in Aug 2024

8/10 Good

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

8/10 Good

Xiomara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Buen concepto, buenas locaciones. Falta motivación en los empleados. La calidad de la bebida no es buena.
Stayed 3 nights in Aug 2024

8/10 Good

Yanny

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Pros: amazing cuisine, different daily options at the buffet, chefs deserve a raise! Overall., the appearance of the resort is good, the renovations are noticeable and general upkeep of the landscaping is great. It is an ecological resort so there is a lot of natural habitat onsite and the animals are beautiful to see. Cons: housekeeping staff is terrible, they do not care about the upkeep of the rooms. There was mold on the couches due to the humidity. The pillows smelled musty and when asked to change them, the housekeeper never returned with new pillows and gave us attitude. Things were missing in our room when we checked in and had to complain to management to replace them. Very disappointing. Some of the staff at the buffet are rude and truly just there for the paycheck, they don’t care about providing good customer service or making the tourists feel at home.
Stayed 8 nights in Jul 2024

6/10 Okay

Rowel

Travelled with family
Liked: Staff & service, property conditions & facilities
dislike: no entertainment and no night market likes: beach, beautiful animals
Stayed 6 nights in Aug 2024

2/10 Terrible

Daniel

Travelled with family and small children
Disliked: Cleanliness, staff & service
By far the worst experience I’ve ever had at an all inclusive. I’ve visited dozens of all inclusives in DR and this is the absolute worst. The food options were very limited, and the quality was poor. I suffered from food poisoning on my second to last day here. The drinks were watered down and very inconsistent in taste. Sometimes you’d get lucky and get a nice drink. The rooms were also very dirty and it often took housekeeping a long time to clean the rooms during the day. The layout of the bathroom was also very strange and didn’t allow for any privacy. I have nothing nice to say about this resort. It’s awful.
Stayed 3 nights in Aug 2024

8/10 Good

Adriana Castro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

6/10 Okay

Trudy Ann

Disliked: Staff & service, amenities, property conditions & facilities
The entertainment is good. The buffet is not good at all (rubbish) The only food that wasn’t bad was Italian and the hibachi was ok. The staffs are TERRIBLE in the dining room( needs training). I think they are prejudiced towards black when I observe the way they attend to others, I asked 4 different staffs for fork and instead they walk by as if I was bothering them. The toilet was leaking and wasn’t flushing properly, they said they would fix it and no one showed up. Coffee maker doesn’t work, flies in bathroom, dust on the light decors. The dirty pillows that are decor on the bed, and the blow dryer doesn’t work. I didn’t even bother to complain as it was my birthday and I just didn’t want to deal with anyone or problem, hence my reason for traveling alone. Staffs in the bar was great. Had a massage and the lady didn’t massage my neck as if it wasn’t apart of my body. However, I ignored all this but knew I would leave a review. Didn’t wanna ruin my trip by just complaining.
Stayed 3 nights in Aug 2024

4/10 Poor

franklin

Disliked: Staff & service, property conditions & facilities
This resort is ok. Never Good or excellent They have the same food every day. The rooms need maintenance. You need wait a lot for transportation. Restaurants always full for reservation.
Stayed 3 nights in Aug 2024

6/10 Okay

Joey

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Aug 2024

4/10 Poor

Amanda

Disliked: Staff & service
The food at the buffet was terrible - undercooked, watery eggs and a lot of unidentifiable meats. Very limited reservations at the restaurants - it was the only half decent food but almost impossible to get in. Mosquitos and little flies were EVERYWHERE inside the bedrooms. No matter how many you killed, there were 50 more the next day. The staff spoke very little to no English - hard to communicate with anyone. The transport/luggage guys were very helpful and happy but the front desk staff was definitely not. You can’t flush the toilet paper in the toilets or get any of the tap water on your mouth. The only real positive thing was the beach was beautiful and right outside the rooms! Other than that, it was like a very large motel.
Stayed 7 nights in Jul 2024

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Great food
Stayed 7 nights in Jul 2024

8/10 Good

Jasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment and tentative workers only thing the food in the buffet seemed to be over cooked and sometimes under cooked.
Stayed 6 nights in Aug 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Definitely 3 out of 5. Buffet was better than asian a la cart. Other restaurant average. Some restaurants/bars were platinum so restricted and a upcharge for meals. Alcohol was ok. Charged for brand names like jim beam level. Beach and pools were clean and well maintained.
Stayed 2 nights in Aug 2024

10/10 Excellent

Randi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yesghv
Yes
Stayed 2 nights in Aug 2024

4/10 Poor

Laura

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property was pretty. The lobby was very appealing to the eye and the wildlife was wonderful to see. The beach was beautiful but that’s where it ends. The guys on the beach or super aggressive and lie about pricing. Don’t take pics with the parrots or iguanas. Be careful when booking parasailing. The price will either not be told upfront or they will claim they made an error and charge you triple and argue. They will take pics of you with your own phone with parrots and just put them on you and then demand payment. There are no dining options but the Buffet. You have to book way in advance to get a table which is hard to do because you can’t book til you check in. The only options usually are the two platinum club options which charge per person and I feel is forced on you to pay if you don’t want buffet food. The funny thing I noticed when I walked around each night was that the restaurants were all empty. Maybe 2-3 tables were in use. You are forced to eat low quality buffet food. The servers take forever to bring just water. The food at the buffet was just ok. The AC in the room wouldn’t cool the room down. Told the front desk and nothing was fixed. It smelled like a sewer in parts of the room. The towels were stiff and had an odor. If I go to all inclusive I expect to have access to all the food. We all got in contact with something contaminated and let’s just say traveling home was spent on toilets for all four in the group and continued for 3 days!
Stayed 4 nights in Aug 2024

8/10 Good

Angelica Ivette

Travelled with family
Liked: Cleanliness, property conditions & facilities
La propiedad esta bien acondicionada. El area del pool bar estuvo bueno y mas con el trato de Juan y Enrique que son excelentes. Recomiendo mas actividades durante la noche debido a que el hotel no cuenta con discoteca u algo atractivo para el turista.
Stayed 4 nights in Aug 2024

8/10 Good

Darina E

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2024