Dreams Onyx Resort & Spa All Inclusive

4.0 star property
Family-friendly fun on the beach, with 6 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Onyx Resort & Spa All Inclusive

View from room
View from room
Preferred Club Master Suite Ocean Front (VIP Concierge incl. & Access to Breathless) | View from room
View from room
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
The price is AU$998
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Playa Uvero Alto, Punta Cana, Provincia La Altagracia, 23000
  • Sirenis Aquagames Water Park
    5 min drive
  • Macao Beach
    15 min drive
  • Cana Bay Golf Club
    20 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    39 min drive

Room options

Deluxe Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Ceiling fan
Premium bedding
  • 56 sq m
  • Sleeps 2
  • 2 Double Beds

Two Bedroom Family Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Ceiling fan
Premium bedding
2 bedrooms
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 2 Single Sofa Beds

Preferred Club Junior Suite Private Pool (VIP Concierge incl. & Access to Breathless)

Highlights

Balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free minibar items
Ceiling fan
Premium bedding
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim Up One King Bed (Resort Access to Breathless Punta Cana)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Ceiling fan
Premium bedding
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Junior Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Ceiling fan
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim Up Two Double Beds (Resort Access to Breathless Punta Cana)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Ceiling fan
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room, 2 Double Beds

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Ceiling fan
Premium bedding
Blackout curtains
  • Sleeps 3
  • 2 Double Beds

Junior Suite Partial Ocean View Double (Resort Access to Breathless Punta Cana)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Ceiling fan
Premium bedding
  • 56 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

Preferred Club Jr. Suite Pool View Double Beds VIP Concierge incl. Access to Breathless

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Smart TV
Ceiling fan
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Jr. Suite Pool View King Bed (VIP Concierge incl. & Access to Breathless)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Smart TV
Ceiling fan
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Jr. Partial Ocean View King Bed (VIP Concierge incl.& Access to Breathless)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Smart TV
Ceiling fan
  • 56 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Jr. Suite Swim Up King Bed VIP Concierge incl. & Access to Breathless

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Smart TV
Ceiling fan
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Jr Suite Swim Up Double Beds (VIP Concierge incl. & Access to Breathless)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Smart TV
Ceiling fan
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Jr. Partial Ocean View Dble Beds VIPConcierge incl.& Access to Breathless

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Smart TV
Ceiling fan
  • 56 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Garden View King Bed (Resort Access to Breathless Punta Cana)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Ceiling fan
Premium bedding
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Jr. Suite Ocean View King Bed (VIP Concierge incl. & Access to Breathless)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Smart TV
Ceiling fan
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean Front (VIP Concierge incl. & Access to Breathless)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Smart TV
Ceiling fan
  • 106 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Jr Suite Ocean View Two Beds (VIP Concierge incl. & Access to Breathless)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Smart TV
Ceiling fan
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Premium Jr. Suite Tropical View King (Resort Access to Breathless Punta Cana)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Ceiling fan
Premium bedding
  • 60 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Premium Jr. Suite Tropical View Two Queen (Resort Access to Breathless Punta Cana)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Ceiling fan
Premium bedding
  • 60 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

Premium Jr. Suite Pool View King (Resort Access to Breathless Punta Cana)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Ceiling fan
Premium bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Premium Jr. Suite Pool View Two Queen (Resort Access to Breathless Punta Cana)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Ceiling fan
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Garden View Double Beds (Resort Access to Breathless Punta Cana)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Ceiling fan
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View King (Resort Access to Breathless Punta Cana

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Ceiling fan
Premium bedding
  • 56 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Dreams Onyx Resort & Spa All Inclusive. You'll be 9.2 km (5.7 mi) from Macao Beach and 34.8 km (21.6 mi) from Bavaro Beach. Highlights at this beachfront property include 8 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, hydrotherapy and mani/pedis along with access to the sauna and hot tub. The fine-dining restaurant, Mercure, serves French cuisine and is open for dinner. With 3 poolside bars and 11 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site free water park, nightclub and free kids' club. 11900 square feet (1106 square metres) of event facilities include 7 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a gym and a lazy river. There's also the convenience of free valet parking. .Attractions within a 30-minute drive of this 4-property class Uvero Alto property include Cana Bay Golf Club and Cocotal Golf and Country Club.

What's nearby

  • Sirenis Aquagames Water Park - 5 min drive
  • Macao Beach - 15 min drive
  • Cana Bay Golf Club - 20 min drive
  • Iberostar Golf Course - 21 min drive
  • Arena Gorda Beach - 24 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 39 min drive

Restaurants

  • ‪Carnival - ‬17 min walk
  • ‪Spoon - ‬10 min walk
  • ‪Wink - ‬10 min walk
  • ‪Scores Sports Bar - ‬1 min walk
  • ‪Tamarindo - ‬8 min walk

About this property

Dreams Onyx Resort & Spa All Inclusive

Family-friendly fun on the beach, with 6 outdoor pools
Dreams Onyx Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Dreams Onyx Resort & Spa All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 11 bars/lounges. WiFi is free in public spaces.

Event space at this property measures 11900 square feet (1106 square metres) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the family-friendly Dreams Onyx Resort & Spa All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 806 guestrooms or units
  • 3 levels
  • 9 buildings
  • 8 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 11 bars or lounges
  • 11900 sq ft of conference space
  • 1106 sq. m of conference space
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
Dreams Onyx Resort & Spa All Inclusive offers 806 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. This Punta Cana property provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 11 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Capers
  • Carnival Buffet
  • Mercure
  • Spice

Things to do

  • 6 outdoor pools
  • Archery
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Lazy river
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa tub
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,900 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Now Onyx Punta Cana All Inclusive
Now Onyx All Inclusive
Now Onyx Punta Cana
Now Onyx
Now Onyx Punta Cana All Inclusive Opening Nov 2016
Now Onyx All Inclusive Opening Nov 2016
Now Onyx Punta Cana Opening Nov 2016
Now Onyx Opening Nov 2016
Now Onyx Punta Cana All Inclusive All-inclusive property
Now Onyx All Inclusive All-inclusive property
Now Onyx Punta Cana Inclusive

Frequently asked questions

What is the cancellation policy at Dreams Onyx Resort & Spa All Inclusive?

Dreams Onyx Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Onyx Resort & Spa All Inclusive?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Dreams Onyx Resort & Spa All Inclusive on 5 Jan 2025 start from AU$998.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Onyx Resort & Spa All Inclusive?

Yep, Dreams Onyx Resort & Spa All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Dreams Onyx Resort & Spa All Inclusive?

The closest beach to Dreams Onyx Resort & Spa All Inclusive is Bavaro Beach (26 km).

Is there a spa on site at Dreams Onyx Resort & Spa All Inclusive?

Yep, there is an onsite spa at Dreams Onyx Resort & Spa All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy services like facials.

Does Dreams Onyx Resort & Spa All Inclusive have a pool?

Yep, and guests recommend it! Dreams Onyx Resort & Spa All Inclusive has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 7:00 AM to 6:00 PM.

Does Dreams Onyx Resort & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Onyx Resort & Spa All Inclusive?

Dreams Onyx Resort & Spa All Inclusive features 3 poolside bars, 6 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, hydromassage showerheads and premium bedding.

What makes Dreams Onyx Resort & Spa All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Dreams Onyx Resort & Spa All Inclusive.

Is Dreams Onyx Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as highchairs in the guestrooms, it's no surprise that Dreams Onyx Resort & Spa All Inclusive is a hit with families.

Are there hot tubs in the rooms at Dreams Onyx Resort & Spa All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Dreams Onyx Resort & Spa All Inclusive?

No, Dreams Onyx Resort & Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Onyx Resort & Spa All Inclusive?

Relax with a coldie at the 3 poolside bars or 11 lounge bars, and grab a meal at Dreams Onyx Resort & Spa All Inclusive's 8 restaurants.

What time are check-in & check-out at Dreams Onyx Resort & Spa All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Dreams Onyx Resort & Spa All Inclusive?

No, only service animals are allowed.

Dreams Onyx Resort & Spa All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 778 out of 1175 reviews" "
Rating 8 - Good. 207 out of 1175 reviews" "
Rating 6 - Okay. 86 out of 1175 reviews" "
Rating 4 - Poor. 44 out of 1175 reviews" "
Rating 2 - Terrible. 60 out of 1175 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thais Celiberto

Stayed 4 nights in Aug 2024

8/10 Good

Destinie

Travelled with partner
Liked: Property conditions & facilities
The property is clean, although our room didn’t look like someone cleaned it after the previous people. We had an old birthday cake and balloons in our patio. Mind you we did book the swim up with butler room. Our room wasn’t decorated for our anniversary and birthday prior to our arrival. The butler did bring strawberries and chocolate to our room but I guess I was just looking for more than average from previous reviews. Liquor is NOT TOP SHELF. Although they did overprice top shelf bottles for $160 ( Don Julio). Additionally the food was not good. The only thing that was good was Hibachi. The steak house was Okay. Pool beautiful, Beach beautiful, Interior design beautiful. Entertainment was Okay nothing spectacular. Breathless amenities and drinks are also accessible and free. But overall I definitely wouldn’t book with them again because they don’t serve top shelf liquor, our room had left over decor (not properly cleaned). Honestly Hard Rock is worth the couple extra bucks ! Trust me
Stayed 4 nights in Sep 2024

8/10 Good

Kacian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Dream is a nice hotel staff can work on there customer service better but overall a good trip
Stayed 5 nights in Sep 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool bars were nice
Stayed 4 nights in Sep 2024

10/10 Excellent

Marlon Mickeneal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and calm stay, Breilin was very professional and nice
Stayed 4 nights in Sep 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. All staff and workers were great! Food could be better, but no complaints. I expected the food to be as such. The rooms were very nice and fully stocked with goodies. Overall, great experience. Will definitely be back in the coming months.
Stayed 4 nights in Sep 2024

10/10 Excellent

nicholas j

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What's not too like
Stayed 5 nights in Sep 2024

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the beautiful Dreams Onyx Resort and Spa July 4th - 9th to celebrate our 15th wedding anniversary. Upon arrival the bellman greeted us, took our luggage to the hold area and guided us to the reception desk. Ryan at the desk was very welcoming and assisted us with check in which thankfully did not take long. My husband decided to upgrade to the preferred club and that was the best decision!! Upgrade room, upgrade breakfast seating and butler service. After check in we waited in the preferred club to meet our Butler. This is a relaxing space where you can enjoy snacks, finger foods and premium bar service. A friendly young lady did approach us inquiring if we would like to hear about their timeshare. We kindly declined and it was never mentioned again through out our trip. Our Butler, Rafael, greeted us and escorted us to our room. Let me say now he provided extraordinary service from the time we met him until the time of our departure! On our anniversary he made arrangements for a nice intimate dinner and surprisingly beautifully decorated our room while we were at dinner. Twice a day he checked on us to ask if we needed anything and confirmed our dinner reservations. We are so thankfully for Rafael’s genuine hospitality, he truly went above and beyond!! Huge shout out to the fabulous staff: Check in - Ryan Butler - Rafael Housekeep - Monica, Dorinda Pool Bar - Jean, Alejandro and Carlos Dining - Perla, Juan, Alexander and Luigi
Stayed 5 nights in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Melody Nery

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cool waterpark
Stayed 4 nights in Aug 2024

10/10 Excellent

Buford, Altadena

Travelled with partner
The staff very friendly and helpful😎
Stayed 10 nights in Sep 2024

10/10 Excellent

Parquiris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place I’ve stayed at
Stayed 6 nights in Aug 2024

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service that you can receive, they make you feel like home, all of them at this hotel are super profesional, we do recomend both hotels, Dreams and Breathless to friends and family, so many names, angie at the beach, the housekeeping woman, all of you guys the best, please keep out the good job.
Stayed 7 nights in Sep 2024

10/10 Excellent

Carolina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the time of our lives, thanks to the magnificent staff at this resort. Everything was absolutely perfect, and their customer service is impeccable. We were a large group with several rooms reserved for this trip. I don’t think we have ever been treated with such kindness, love, and welcoming energy anywhere else. Highly recommended, and we will definitely be coming back very soon!
Stayed 3 nights in Sep 2024

6/10 Okay

Isbel, Palmetto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good Time, bit i feel the hotel is overpriced, you can find a better resort for the price of this one, is not a new hotel and need improvement on food, the buffet and restaurant don’t have thst many options
Stayed 7 nights in Aug 2024

10/10 Excellent

William

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Melissa

Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very clean with many good restaurants. Staff was very friendly and attentive as was our butler Javier
Stayed 5 nights in Sep 2024

10/10 Excellent

Jasmine Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, great staff!
Stayed 5 nights in Aug 2024

10/10 Excellent

Michelle Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you Javier for an amazing stay!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Wilbert A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our experience. The personal attention from Javier was outstanding!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was unmatched! The staff was kind, welcoming, attentive and truly made our experience amazing. The food was very good, and the drinks were even better! This was our first time at Dreams Onyx, and it won’t be our last. So thankful for the great experience! Thank you to Zavier for the incredible service and for making this trip so special
Stayed 4 nights in Aug 2024

8/10 Good

Jessica

Stayed 3 nights in Aug 2024

10/10 Excellent

Lenae Ashanti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javier was very welcoming and helpful, the staff was so nice and generous. Vladimir and Anyia was so kind at the bar and made sure we were satisfied with our drinks. The resort was beautiful and I enjoyed my time in the pool and on the beach. Even though the food wasn’t the best there was definitely a lot of options. I had a great time and would recommend this resort.
Stayed 5 nights in Aug 2024