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Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana

4.5 star property
Adults-only beachfront resort with 2 outdoor pools

Photo gallery for Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Outdoor banquet area
6 restaurants, breakfast, lunch, dinner served; Asian cuisine
Private beach, white sand, sun-loungers, beach umbrellas
Outdoor banquet area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Hot tub
  • Pool
  • Bar
  • All-inclusive
  • Room service
The current price is AU$971
includes taxes & fees
11 Mar - 12 Mar

Explore the area

Map
Carr. a Bayahibe, Playa Bayahibe, San Rafael del Yuma, 23000
  • Bayahibe Beach
    ‪4 min walk‬
  • Dominicus Beach
    ‪16 min drive‬
  • Casa de Campo Marina
    ‪30 min drive‬
  • La Romana (LRM-La Romana Intl.)
    ‪18 min drive‬

Room options

View all photos for Enclave Pool View King

Enclave Pool View King

Enclave Pool View King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Partial Ocean View 2 Queen

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Enclave Partial Ocean View 2 Queen

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Partial ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Enclave Partial Ocean View King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Enclave Partial Ocean View King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Swim-Out Garden View 2 Queens

Enclave Swim-Out Garden View 2 Queens

Enclave Swim-Out Garden View 2 Queens

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Garden View - 2 Queens

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Garden View - 2 Queens

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2019
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Garden View - 1 King

Deluxe Garden View - 1 King

Deluxe Garden View - 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2019
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Garden View King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Garden View King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2019
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Swim-Out Garden View 1 King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Enclave Swim-Out Garden View 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2019
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Suite Garden View  - 1 King

Enclave Suite Garden View  - 1 King

Enclave Suite Garden View  - 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Garden View Queen

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Enclave Garden View Queen

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2019
  • Sleeps 3
  • 2 Queen Beds

View all photos for Enclave Ocean View Queen

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Enclave Ocean View Queen

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2019
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Enclave Garden View King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Enclave Garden View King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2019
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Deluxe Room, 2 Queen Beds, Garden View

Deluxe Room, 2 Queen Beds, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2019
Down duvet
  • 38 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Enclave Ocean View King

Enclave Ocean View King

Enclave Ocean View King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2019
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

4 outdoor pools, free pool cabanas, pool umbrellas

Dreams Dominicus La Romana - All Inclusive

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (1006)
The price is AU$1,227
for 1 room
includes taxes & fees
24 Mar - 25 Mar
Dreams Dominicus La Romana - All Inclusive

About the area

Bayahíbe

A luxury stay in San Rafael del Yuma awaits you at Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana. You'll be steps from Bayahibe Beach and 4.3 km (2.7 mi) from East National Park. Highlights at this beachfront resort include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and reflexology. The theme restaurant, Sakura - Asian, serves Asian cuisine and is open for dinner. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and gym. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. There's also the convenience of free valet parking. .Places within a 30-minute drive of this 4.5-property class San Rafael del Yuma resort include Dye Fore Golf Club and La Romana Port.
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What's nearby

  • Bayahibe Beach - 4 min walk - 0.3 km
  • Dominicus Beach - 16 min drive - 9.4 km
  • La Romana Port - 20 min drive - 21.2 km
  • Teeth of the Dog Golf Course - 24 min drive - 23.1 km
  • Casa de Campo Marina - 30 min drive - 28.4 km

Getting around

  • La Romana (LRM-La Romana Intl.) - 18 min drive

Restaurants

  • ‪Saona Cafe - ‬6 min drive
  • ‪La Terraza - ‬9 min drive
  • ‪Mare Grill & Restaurant - ‬4 min walk
  • ‪ONNO's - ‬6 min drive
  • ‪Color Café - ‬10 min drive

About this property

Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana

Adults-only beachfront resort with 2 outdoor pools
Some rates at Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 5 bars/lounges. WiFi is free in public spaces. This luxury resort also offers outdoor tennis courts, a hot tub and a steam room. Free self parking and valet parking are available. A complete renovation of Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana was completed in August 2019.

Smoking is allowed in designated areas at this 4.5-star San Rafael del Yuma resort.

  • 356 guestrooms or units
  • 3 levels
  • 3 buildings
  • 6 dining venues
  • 2 swim-up bars
  • 5 bars or lounges
  • 7975 sq ft of conference space
  • 741 sq. m of conference space
  • Built in 1997
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana offers 356 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This San Rafael del Yuma resort provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Caoba - Buffet
  • Chinola - Latin American
  • Mare - Seafood
  • Noor -Mediterranean Grill
  • Sakura - Asian

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Art gallery
  • Beach volleyball
  • Beach yoga
  • Boat and paddles
  • Boat tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (7,975 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Air conditioning insulation works will take place at the property until 30 November 2024.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hilton Romana All-Inclusive Adult San Rafael Del Yuma
Hilton Romana Inclusive Adult

Frequently asked questions

What is the cancellation policy at Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana?

Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana?

As of 10 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana on 11 Mar 2025 start from AU$970.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana?

Yep, Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana has a free self car park and free valet parking.

Are there any beaches close to Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana?

Yep, Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana is a short 4-minute walk from Bayahibe Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find water sports equipment and boat tours.

Is there a spa on site at Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana?

Yep, Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana have a pool?

Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana?

Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana.

Is Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana family-friendly?

No, Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana is an adults-only property.

Is there a free airport shuttle available at Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana?

No, Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana?

No, only service animals are allowed.

Hilton La Romana All-Inclusive Adult Resort & Spa Punta Cana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 400 out of 613 reviews
Rating 8 - Good. 136 out of 613 reviews
Rating 6 - Okay. 40 out of 613 reviews
Rating 4 - Poor. 17 out of 613 reviews
Rating 2 - Terrible. 20 out of 613 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good beach
Stayed 8 nights in Nov 2024

6/10 Okay

Yu Ri

Liked: Cleanliness
Disliked: Staff & service
Some of the staff were not friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Maira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Review of La Romana Adult Hotel
The positives: the restaurant staff were incredibly kind, and the housekeeping team was exceptional, keeping the rooms spotless and comfortable throughout the stay. Unfortunately, the negatives outweighed these aspects. As a VIP “Enclave” guest, I was promised a late check-out, even receiving a coupon for it. Despite arranging this in advance, I never received confirmation. Assuming it was approved, I planned my departure for 2 PM, only to be harassed with +10 phone calls starting at 12:01 PM. Adding to the stress, the hotel cut off my Wi-Fi access after the standard check-out time—a petty and unprofessional gesture. The food was also disappointing. Despite glowing reviews, it lacked variety, with repetitive dishes served across the two “buffets” and restaurants. The buffet system wasn’t self-serve, and staff often misjudged portion requests, creating unnecessary frustration. All the restaurants offered at the hotel are merely replicas of the buffet, adding absolutely nothing new or unique to the dining experience. The pool area was another letdown. Loungers were “reserved” with towels early in the morning, yet remained unoccupied for hours. The hotel failed to enforce any rules, making it nearly impossible to find a spot unless waking up at dawn. While the rooms were clean and comfortable, the poor communication, subpar dining experience, and mismanagement of the pool left me dissatisfied. I will not be returning to this hotel.
Stayed 7 nights in Nov 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, very clean and staff was friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

TREVOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really nice, great stay, would definitely recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Inessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

William

Liked: Property conditions & facilities
Disliked: Amenities
This resort is not how that looks like. The food was very simple, the only place that is good is the Sakura. The others restaurant like Peruvian and Mare, really bad food and service. The Peruvian restaurant is not even Peruvian food, the Mare they took my order 30 minutes later. The Staff is nice, the facilities are ok. I don’t really recommend this place. I returned last night from this resort.
Stayed 4 nights in Nov 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Maryana, Garwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was good experience, we’ve been to this hotel 2nd time, but I must say, 6 years ago it was wonderful, now just good. The grounds and beach are the best (the water is the most beautiful), food was just fine, we liked the most the service and food at Grill. For the things we don’t like was our room (it had had some stains on the floor on both sides of the bed, something was spilled, and when communicated it - they just advised that that’s the kind of floor and they are not able to clean it; I was checking in on my birthday and have told this was reason for our vacation, but the check-in person only cared to sell us upgrade or „premium club” special, hadn’t received a simple „happy birthday” etc while walking around the hotel noticed a lot of rooms were having the „happy birthday” „happy anniversary „ etc banners on the doors.
Stayed 6 nights in Oct 2024

2/10 Terrible

edison, Hackensack

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
This resort focus on selling their membership, the food was nasty. Nothing Dominican culture. They focus more on white traveler people. They don’t play Spanish music or have activities to entertain younger crowd. This resort is a nursing home for older people. Even there staff is not happy working there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is beautiful, beach is incredible, breakfast and lunch is 5 star's but dinner ,I would give 2 star's.
Stayed 5 nights in Oct 2024

10/10 Excellent

Clementina

Stayed 2 nights in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Emmanuel

Stayed 1 night in Sep 2024

10/10 Excellent

Simona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to return, everything was absolutely wonderful.
Stayed 3 nights in Oct 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained, clean and modern.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was appositely amazing
Stayed 3 nights in Sep 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to be honest our stay was good, Service was excellent, food was better than great. Miguel José is an excellent employee., treated us well and was very sweet. We were given a room which was also great. BUT treatment at checkin was very impersonal. We were told that we could use all facilites except Enclave. But was not told that the Pool which was accessible from the balcony of our room was prohibited for us. And on our second day at the hotel we were removed from the Pool in very, very unpleasant way by a person named Teodoro. We are humanas and make mistakes… (I guess he has not been told that) We entered the Pool through our room and told him so. We used the Pool on the first day. We never saw the signs. We usually book our stays in preferred clubs, but since this was a short stay we did not even notice you had this option available. I feel it was because my husband is Dominican and I Puerto Rican we were treated like bandits or people without money. We are good people and are very well off. We vacation in your country 3 to 4 times a year and always stay at good hotels. Had it not been for this incident our stay would have been 5 out of 5. My husband wants to return but I have serious doubts. We are planning family trip for my 75th birthday next year. My daughter’s loved the Pictures we sent about the food and facilites. I will let them know when we return Home.
Stayed 2 nights in Sep 2024

8/10 Good

Julio

Liked: Cleanliness, property conditions & facilities
I Believe the Food There Messed My Stomach Up.
Stayed 4 nights in Sep 2024

10/10 Excellent

Vanesa

Stayed 3 nights in Sep 2024

6/10 Okay

Yohonissy

Travelled with partner
Resort had a beautiful view. The staff was friendly. The only thing i did not like was that it is a very restricted resort you cant play any type of music , and there is barely any night time entertainment in the adult area . If you are looking for a quite and relaxing resort this is it .
Stayed 2 nights in Sep 2024

6/10 Okay

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Las personas que nos atendieron no fueron amables, en una ocasión no nos quisieron seguir sirviendo alcohol si no tomábamos agua, nadie tiene por qué obligar o decidir cuando un huésped ha tomado suficiente pues no estábamos haciendo ningún escándalo ni nadie estaba mal. También otro día una persona de la barra de la piscina del Club exclusivo al cual habíamos adquirido el acceso, cuando preguntamos su nombre nos respondió que como puede ser que estemos ahí hace 5 días y no sepamos nombre. Nos sorprendió mucho el trato a los huéspedes, siendo un hotel como le Hilton. Tambien el personal del counter no fue amable ni nos recibió como uno espera y cuando llamamos a preguntar algunas cosas no sabían ni tenían idea de cosas importantes del hotel, nos dieron información falsa que el SPA estaba cerrado y no era así.
Stayed 5 nights in Sep 2024

10/10 Excellent

Aneuda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024