Paradisus Grand Cana - All Suites

5.0 star property
Luxury Punta Cana hotel in Bávaro with 7 restaurants
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Paradisus Grand Cana - All Suites

3 outdoor pools, pool umbrellas, pool loungers
Water park
Premium bedding, pillow-top beds, minibar, in-room safe
Private beach nearby, white sand, free beach shuttle, sun-loungers
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Pet-friendly
The price is AU$949
includes taxes & fees
27 Jan - 28 Jan

Explore the area

Map
Playas de Bávaro, Punta Cana, La Altagracia, 230001
  • Cocotal Golf and Country Club
    ‪6 min walk‬
  • Los Corales Beach
    ‪7 min drive‬
  • Cortecito Beach
    ‪9 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪26 min drive‬

Room options

Suite (Master, Swim-Up)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 157 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite (Family Concierge, Master)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 92 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite (Family Concierge)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 74 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms (Family Concierge, Master, Swim Up)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 278 sq m
  • Sleeps 7
  • 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

Suite (Family Concierge, Swim Up)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 120 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms (Family Concierge, Master)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 167 sq m
  • Sleeps 7
  • 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

Suite (Family Concierge, Master, Swim Up)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 157 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Master Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 92 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 74 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

2 Bedroom Master Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 167 sq m
  • Sleeps 7
  • 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

Suite (Swim-Up)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 120 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms (Master, Swim-Up)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 278 sq m
  • Sleeps 7
  • 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

Similar properties

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Paradisus Grand Cana - All Suites. You'll be 0.5 km (0.3 mi) from Cocotal Golf and Country Club and 3.8 km (2.4 mi) from Bavaro Beach. Highlights at this family-friendly hotel include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at MAIA can include hot stone massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the nearby private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free water park. Other amenities include free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7:30 AM and 11:00 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Places within a 30-minute drive of this 5-property class Bávaro hotel include Downtown Punta Cana and Arena Gorda Beach.

What's nearby

  • Cocotal Golf and Country Club - 6 min walk
  • Downtown Punta Cana - 7 min drive
  • Los Corales Beach - 7 min drive
  • Cortecito Beach - 9 min drive
  • Bavaro Beach - 17 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 26 min drive

Restaurants

  • ‪Lobby Bar - ‬12 min walk
  • ‪Lobby Bar - ‬18 min walk
  • ‪La Bruja Chupadora BBQ & Pub - ‬14 min walk
  • ‪Mama & Juana - ‬9 min walk
  • ‪Hacienda Mexican Restaurant - ‬12 min walk

About this property

Paradisus Grand Cana - All Suites

Luxury Punta Cana hotel in Bávaro with 7 restaurants
Some rates at Paradisus Grand Cana - All Suites are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. As a guest of Paradisus Grand Cana - All Suites, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, a health club, and spa services are also featured at the luxury Paradisus Grand Cana - All Suites. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana hotel.

  • 432 guestrooms or units
  • 4 levels
  • 5 buildings
  • 7 dining venues
  • 5 bars or lounges
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Paradisus Grand Cana - All Suites offers 432 air-conditioned accommodations with outdoor private hot tubs and minibars. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

MAIA has 8 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 27-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • Free cot
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Low-height door lock
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: DOP 5400 per pet, per night (maximum DOP 5900 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 5400 per pet, per night (maximum DOP5900 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Grand Cana Suites
Paradisus Grand Cana - All Suites Hotel
Paradisus Grand Cana - All Suites Punta Cana
Paradisus Grand Cana All Suites All inclusive
Falcon's Resort By Melia All Suites Punta Cana
Paradisus Grand Cana - All Suites Hotel Punta Cana

Frequently asked questions

What is the cancellation policy at Paradisus Grand Cana - All Suites?

Paradisus Grand Cana - All Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Paradisus Grand Cana - All Suites?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Paradisus Grand Cana - All Suites on 27 Jan 2025 start from AU$948.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Paradisus Grand Cana - All Suites?

Yep, Paradisus Grand Cana - All Suites has a free self car park.

Are there any beaches close to Paradisus Grand Cana - All Suites?

The closest beach to Paradisus Grand Cana - All Suites is Bavaro Beach (4.2 km).

Is there a spa on site at Paradisus Grand Cana - All Suites?

Yep, MAIA is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Paradisus Grand Cana - All Suites have a pool?

Yep, and guests love it! Paradisus Grand Cana - All Suites has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Paradisus Grand Cana - All Suites have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Paradisus Grand Cana - All Suites?

Paradisus Grand Cana - All Suites features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with Hot tubs, pillowtop beds and premium bedding.

What makes Paradisus Grand Cana - All Suites a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Paradisus Grand Cana - All Suites.

Is Paradisus Grand Cana - All Suites family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Paradisus Grand Cana - All Suites is a hit with families.

Are there hot tubs in the rooms at Paradisus Grand Cana - All Suites?

Yep, all rooms come with private hot tubs.

Does Paradisus Grand Cana - All Suites serve breakfast?

Yep, complimentary buffet brekkie is on offer daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Paradisus Grand Cana - All Suites?

No, Paradisus Grand Cana - All Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Paradisus Grand Cana - All Suites?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Paradisus Grand Cana - All Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Paradisus Grand Cana - All Suites?

There is a golf course next to Paradisus Grand Cana - All Suites.

Paradisus Grand Cana - All Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 835 reviews" "
Rating 8 - Good. 146 out of 835 reviews" "
Rating 6 - Okay. 92 out of 835 reviews" "
Rating 4 - Poor. 58 out of 835 reviews" "
Rating 2 - Terrible. 56 out of 835 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tyashia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff I felt so welcomed ! Very clean ! Everyone was just amazing I can’t wait to come back soon ! I wonder if they do weddings because I’m looking into it !
Stayed 4 nights in Oct 2024

10/10 Excellent

Eileen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks very new and service was amazing! We had a very personalized welcome/arrival experience and were assigned a Concierge, Carolina, who really assisted us on our needs during our stay. That really made a difference and allowed us to make the most of our stay. Everyone went above and beyond. Also, a main fact for choosing this property was that our group of friends wanted to stay together and their suite options provided just that; super spacious and perfect for several guest. We never felt crowded which was great! Would return again for another laid back, all-inclusive, beach holiday.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not get our bottle of champagne
Stayed 6 nights in Oct 2024

6/10 Okay

Carlos

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
La estadía fue muy amena y agradable. En cuanto a la comida, el bufet es lo mejor, los demás restaurantes a la carta no ofrecen nada demasiado espectacular. La limpieza de la habitación puede mejorar, especialmente el área de la ducha no estaba limpia. El staff es muy amable. Las facilidades del hotel son muy lindas y bien mantenidas. Solo tiene una piscina pero la misma es grande. En cuanto a entretenimiento, no tiene mucho que ofrecer. Diría que es un hotel bueno para descansar y relajarse. El parque acuático es lo mejor del hotel sin lugar a dudas.
Stayed 4 nights in Oct 2024

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is rude and poor management that doesn’t know how to solve problems
Stayed 10 nights in Aug 2024

6/10 Okay

Adeyinka

Overall is average
Stayed 2 nights in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Felix

Stayed 6 nights in Sep 2024

10/10 Excellent

Dyna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean and the staff was so kind, friendly and helpful. Our concierge, Andy, was very responsive and quick to assist. We had a server Juan who was very attentive and always kept the drinks coming. The workers is the kids club, Emmanuel and Lupita were great with our children. Has a lot of great perks and definitely worth a visit.
Stayed 5 nights in Sep 2024

8/10 Good

Sulay

Stayed 5 nights in Sep 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties i have ever visited
Stayed 7 nights in Sep 2024

10/10 Excellent

Manuel Fernelis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Oct 2024

6/10 Okay

Virgen

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Long walk to the room ,about 7 min .Very dark hallways ,not many activities to do .Food wasn’t the best .Not coming back here .
Stayed 5 nights in Sep 2024

8/10 Good

Robenson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough restaurant for public.
Stayed 4 nights in Jul 2024

6/10 Okay

Paulene, Freeport, Grand Bahama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was horrible. Omar was an excellent concierge he did an awesome job.
Stayed 4 nights in Sep 2024

10/10 Excellent

julio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was good and quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Yoandy, Miami Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at this hotel. We went for our wedding anniversary and they made our stay outstanding with their amazing service, food, drinks, etc. Our concierge girls were amazing especially Soribel Garcia, Venecia, Liria, they were on top of all the helpful ones. Also Carmen Peña at the Mama Juana Bar who made us some delicious drinks, I would say the best in the entire hotel. Thank you Paradisus and thank you Soribel, Verenice and Carmen
Stayed 4 nights in Sep 2024

10/10 Excellent

Evgenii

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, amazing suite includes 2 rooms - perfect stay with baby. Jacuzzi on the balcony is great too. Plenty of pools including those I. The shadow afternoon, great beach and views, great buffet, very clean. Staff is friendly and responsive. Would come again and recommend to the best friends.
Stayed 6 nights in Sep 2024

10/10 Excellent

Kisha, Jersey City

Travelled with family, Travelled with family and small children
Liked: Amenities
This Resort knows how to keep their visitors/customers entertained. And everyone here was so polite, friendly, welcoming and respectful. I will love to bring my family and friends back to this resort because this place stay lit every day and night for the adults and kids.
Stayed 4 nights in Sep 2024

4/10 Poor

JoAnne, west orange

Travelled with family and small children
Disliked: Amenities
Stayed 4 nights in Sep 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from a two-week stay at the hotel, and I wanted to share some thoughts about our experience. The hotel is impressively clean, with highchairs wrapped in cling film and drinks served with straws or in single-use cups – a thoughtful touch that helped keep us healthy. For the first time at an all-inclusive hotel, no one in our family got sick including my 2 year old son! The water park is fantastic, catering to both kids and adults. Although the food is a bit repetitive, the quality is excellent, with delicious burgers as a standout! The staff deserve special recognition for their friendly and attentive service. While I couldn't memorize all their names, I'd like to thank them all for their exceptional attitude. The reception staff were kind and helpful. Lissette Carrasco standing out as an amazing help for all our inquiries. Luis, who made eggs and omelets every day, always had a smile on his face and radiated positive energy – you can really feel his passion for making travelers happy. Domingo was an incredible server, always cheerful, and Rafael and his colleagues crafted great drinks at the bar. Entertainment is fun. Pool and pool bar are open till 11 pm which is great. My experience with spa was exceptional as well Overall, we had a fantastic experience at the resort. The only downside is that the beach isn't very close or easily accessible, especially in the heat. To get there, it's best to go to the reception area and use the carts which is available
Stayed 14 nights in Sep 2024

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, amazing family concierge plan!! Staff were so accommodating.
Stayed 5 nights in Jul 2024

10/10 Excellent

Marcus D

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent across the board. Home away from home type of vibes. Highly recommended.
Stayed 7 nights in Aug 2024

6/10 Okay

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a beautiful property! The restaurant staff was awesome. Only downside was couldn’t get reservations at most of the restaurants, I also tried to organize wine and a birthday treat for my partner and the hotel forgot to deliver it.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jason P

Stayed 5 nights in Aug 2024