Secrets Royal Beach Punta Cana - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 4 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Secrets Royal Beach Punta Cana - Adults Only - All Inclusive

Sundeck
Exterior
On the beach, white sand, sun-loungers, beach umbrellas
Preferred Club Master Suite Ocean Front
Preferred Club Master Suite Ocean Front

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
Av. Alemania s/n, El Cortecito, Bavaro Beach, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    15 min walk
  • Los Corales Beach
    9 min drive
  • Spice
    1 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    27 min drive

Room options

Junior Suite Partial Ocean View King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 40 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Partial Ocean View Double Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Queen Beds

Preferred Club Master Suite Tropical View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Separate bedroom
Premium bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Junior Suite Tropical View Double Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • Sleeps 3
  • 2 Queen Beds

Deal of the Day

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Ceiling fan
Down duvet
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Tropical View Double Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

Preferred Club Jr Suite Private Pool Double Beds

Highlights

Balcony or patio
Separate dining area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 54 sq m
  • Sleeps 3
  • 1 Double Bed

Preferred Club Junior Suite Swim Up King Bed

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
Smart TV
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Tropical View King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Jr Suite Private Pool King Bed

Highlights

Balcony or patio
Separate dining area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swim Up Double Beds

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
Smart TV
  • 54 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite Private Pool King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Private Pool with Double Beds

Highlights

Balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

Junior Suite Pool View King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Partial Ocean View King

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
Smart TV
  • 54 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean Front

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
  • 118 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Tropical View Double Beds

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
Smart TV
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Pool View King Bed

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
Smart TV
  • 54 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View Double Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Ceiling fan
Down duvet
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Partial Ocean View Double Beds

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
Smart TV
  • 54 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Tropical View King Bed

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
Smart TV
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Separate bedroom
Premium bedding
  • Sleeps 3
  • 2 Queen Beds

Preferred Club Junior Suite Pool View Double

Highlights

Balcony or patio
Separate dining area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free minibar items
Smart TV
  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive. You'll be within a 15-minute walk of Cocotal Golf and Country Club and 4.8 km (3 mi) from Bavaro Beach. Highlights at this all-inclusive property include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, La Riviera, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. 754 square feet (70 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, an off-lead area and pet-sitting services. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4.5-property class Bávaro property include Los Corales Beach and Downtown Punta Cana.

What's nearby

  • Cocotal Golf and Country Club - 15 min walk
  • Dolphin Island - 8 min drive
  • Los Corales Beach - 9 min drive
  • Cortecito Beach - 13 min drive
  • Bavaro Beach - 18 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 27 min drive

Restaurants

  • ‪World Cafe - ‬6 min walk
  • ‪Lobby Bar - ‬6 min drive
  • ‪Seaside Grill - ‬5 min walk
  • ‪Riviera Restaurant - ‬5 min walk
  • ‪Olio - ‬4 min walk

About this property

Secrets Royal Beach Punta Cana - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Secrets Royal Beach Punta Cana - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Secrets Royal Beach Punta Cana - Adults Only - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a steam room and a fitness centre. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 641 guestrooms or units
  • 3 levels
  • 2 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 3 swim-up bars
  • 6 bars or lounges
  • 754 sq ft of conference space
  • 70 sq. m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
Secrets Royal Beach Punta Cana - Adults Only - All Inclusive offers 641 accommodations, which are accessible via exterior corridors and feature free minibar items and a safe. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. 32-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 2 poolside bars
  • 3 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Himitsu
  • La Riviera
  • Oceana
  • Portofino
  • Seaside Grill

Things to do

  • 15 slot machines
  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 gaming tables
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bodyboard
  • Casino (205 square feet of space)
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Lazy river
  • Nightclub
  • Private wine tours
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Tennis lessons
  • Waterslide
  • Windsurfing
  • Wine tasting room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 754 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls, an off-lead area, pet-sitting services and pet-grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 8 AM to 6 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Royal Adults Only All Inclusive
Secrets Royal Beach Punta Cana Adults Only All Inclusive
Secrets Royal Beach Punta Cana Adults All Inclusive
Secrets Royal Adults All Inclusive
Secrets Royal Beach Punta Cana Adults
Secrets Royal Adults
Secrets Royal Adults All Inclusive All-inclusive property
Hotel Secrets Royal Beach Punta Cana - Adults Only Punta Cana
Punta Cana Secrets Royal Beach Punta Cana - Adults Only Hotel
Hotel Secrets Royal Beach Punta Cana - Adults Only
Secrets Royal Beach Punta Cana - Adults Only Punta Cana
Secrets Royal Beach Punta Cana Adults Only All Inclusive
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Secrets Royal Adults Hotel
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Secrets Royal Adults
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Secrets Royal Beach Punta Cana Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive?

Secrets Royal Beach Punta Cana - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive?

Yep, Secrets Royal Beach Punta Cana - Adults Only - All Inclusive has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Are there any beaches close to Secrets Royal Beach Punta Cana - Adults Only - All Inclusive?

The closest beach to Secrets Royal Beach Punta Cana - Adults Only - All Inclusive is Bavaro Beach (3.9 km).

Is there a spa on site at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive?

Yep, there is an onsite spa at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Secrets Royal Beach Punta Cana - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Secrets Royal Beach Punta Cana - Adults Only - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8 AM to 6 PM.

Does Secrets Royal Beach Punta Cana - Adults Only - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive?

Secrets Royal Beach Punta Cana - Adults Only - All Inclusive features 2 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Secrets Royal Beach Punta Cana - Adults Only - All Inclusive a romantic place to stay?

Winery tours and 24-hour room service, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive.

Is Secrets Royal Beach Punta Cana - Adults Only - All Inclusive family-friendly?

No, Secrets Royal Beach Punta Cana - Adults Only - All Inclusive is an adults-only property.

Does Secrets Royal Beach Punta Cana - Adults Only - All Inclusive serve breakfast?

Yeah, free buffet brekkie is offered daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive?

No, Secrets Royal Beach Punta Cana - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive?

Relax with a coldie at the 2 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive?

Dogs are welcome at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive, with dog exercise areas, pet-sitting services, grooming services and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive?

There is a golf course next to Secrets Royal Beach Punta Cana - Adults Only - All Inclusive.

Secrets Royal Beach Punta Cana - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1007 reviews" "
Rating 8 - Good. 205 out of 1007 reviews" "
Rating 6 - Okay. 85 out of 1007 reviews" "
Rating 4 - Poor. 42 out of 1007 reviews" "
Rating 2 - Terrible. 39 out of 1007 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nathan

Stayed 3 nights in Aug 2024

10/10 Excellent

Dianne Paredes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice manger have a good team I appreciate everything
Stayed 4 nights in Sep 2024

8/10 Good

Sebastian Suarez, Doral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and great pools/beach area. Can improve quality of food and drinks
Stayed 6 nights in Sep 2024

10/10 Excellent

Elzbieta

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel ! Beautiful place, delicious food! Had the room with the private pool room across quiet swimming pool, awesome place. Thank you Secrets 😊
Stayed 7 nights in Sep 2024

8/10 Good

Leidys

Stayed 3 nights in Aug 2024

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were part of the preferred guest and were assigned a concierge. Very attentive and friendly. Exceeded our expectations, book now.
Stayed 4 nights in Jul 2024

2/10 Terrible

Liovannis, Houston

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service
Stayed 5 nights in Aug 2024

10/10 Excellent

JEFFREY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all
Stayed 5 nights in Sep 2024

8/10 Good

Carolyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Did not enjoy the sauna pools way too hot not enjoyable
Stayed 7 nights in Sep 2024

10/10 Excellent

Sonya A. De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very beautiful and well kept. We loved all of the amenities, especially the spa. Staff at the pools were very attentive. Definitely would recommend.
Stayed 10 nights in Aug 2024

8/10 Good

Quanisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food needs to be better as well as the entertainment.
Stayed 4 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel it's great, the only thing we will wish they don't let the outside hustlers talk to the guest. It's very uncomfortable & make the experience kind an awkward.
Stayed 4 nights in Sep 2024

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Liked the beach and entertainment. Steakhouse was a disappointment, buffet was ok but not great. Upgrade to preferred but wasn’t worth it.
Stayed 5 nights in Aug 2024

8/10 Good

Daniel Elliot-Zvi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and pleasant atmosphere. Food tasted fresh. Live nightly entertainment. Overpriced spa options, lack of a full size mirror in the room, hotel wasnt able to accommodate a room with one bed w/o charging additional $1800, made experience slightly unpleasant. Too many individuals on the beach and in the property that harass patrons to make a sale or try to upgrade services that should be standard. Excursions were accessible and timely. The hotel needs to prioritize patron comfort and experience rather than seek out explicit profit at every angle.
Stayed 7 nights in Aug 2024

10/10 Excellent

Claumery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of super friendly and attentive especially Kelly and Yari from the entertainment group and then Rander and Bolon from the beach bar.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing. They could do enough to make us happy
Stayed 6 nights in Aug 2024

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time.
Stayed 4 nights in Jul 2024

8/10 Good

Harolina D, Haledon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in May 2024

10/10 Excellent

Timothy Reid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Peter Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic experience from top to bottom. From the moment we stepped off our taxi, we were greeted with top notch service. They brought us into a side room with drinks and food for checkin. We were then showed the property by our butler, Orlando. He was incredible!! He truly brought out all the stops of great service. From making our suite filled with flowers on the bed, to a sign on the door he made the experience of our honeymoon even more special. The workers were incredibly friendly and start to recognize you to provide even better service. Juan Jose and Marlon were two waiters that also pulled out all the stops. These two made our dining experience special by always making sure we had what we wanted before we even asked. They were amazing!! The only down side of the property is the beach workers from the shops outside of the property. They were very pushy, would always come up to you on the beach and hasstle you. Even when sitting in the preferred area. I highly recommend to not interact and to purchase items through hotel or when on an excursion. Everything sold on shops can be purchased elsewhere without having to deal with these people.
Stayed 5 nights in Aug 2024

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and was more than willing to help out with anything we needed. Me and my wife will definitely be back!
Stayed 5 nights in Aug 2024

10/10 Excellent

Suleiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler, Marcos, was phenomenal, he provided everything we needed and was very attentive.
Stayed 5 nights in Aug 2024