See all properties
Save

TRS Turquesa Hotel - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with Access to hot tub
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TRS Turquesa Hotel - Adults Only - All Inclusive

6 outdoor pools, pool umbrellas, pool loungers
Aerial view
17 restaurants, breakfast, lunch, dinner served; French cuisine
Down duvets, free minibar, in-room safe, desk
17 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • On private beach
    On private beach
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Hot tub
    Hot tub

Explore the area

Map
Av. Francia, Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Cortecito Beach
    6 min walk
  • Casino Avalon Princess
    10 min walk
  • White Sands Golf Course
    3 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    26 min drive

Room options

View all photos for Junior Suite Garden / Pool View

Down duvets, free minibar, in-room safe, desk

Junior Suite Garden / Pool View

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed - single
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden / Pool View Single Use

Down duvets, free minibar, in-room safe, desk

Junior Suite Garden / Pool View Single Use

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed - single
  • 44 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite Swim Up

Down duvets, free minibar, in-room safe, desk

Junior Suite Swim Up

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Suite Poolside

Down duvets, free minibar, in-room safe, desk

Romance Suite Poolside

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • 58 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Jacuzzi Terrace Suite Beachside

Jacuzzi Terrace Suite Beachside

Jacuzzi Terrace Suite Beachside

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Suite Swim Up

Down duvets, free minibar, in-room safe, desk

Romance Suite Swim Up

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • 58 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Junior Suite Poolside

Down duvets, free minibar, in-room safe, desk

Junior Suite Poolside

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed - single
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Outdoor pool

Serenade All Suites - Adults Only Resort

Pool
All-inclusive
Spa
Pet-friendly
4.5 out of 5, Wonderful, (1957)
The price is AU$568
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Serenade All Suites - Adults Only Resort

About the area

Punta Cana

At TRS Turquesa Hotel - Adults Only - All Inclusive, you'll be connected to the convention centre and 0.5 km (0.3 mi) from Cortecito Beach. Highlights at this luxury property include 17 restaurants, 6 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages, Swedish massages and body wraps along with access to the mud bath and sauna. The restaurant, La Boheme only TRS Guests, serves French cuisine and is open for dinner. At the property's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the 6 outdoor tennis courts and nightclub. Additionally, you'll find a casino, free Wi-Fi in public areas and a gym. Buffet breakfast is available for free. There's also free self parking, along with the convenience of a free casino shuttle. .With a stay at this 5-property class Bávaro property, you'll be 16.4 km (10.2 mi) from Macao Beach.

What's nearby

  • Cortecito Beach - 6 min walk - 0.5 km
  • Casino Avalon Princess - 10 min walk - 0.9 km
  • Iberostar Golf Course - 7 min drive - 5.7 km
  • Cocotal Golf and Country Club - 9 min drive - 6.6 km
  • Los Corales Beach - 10 min drive - 4.0 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 26 min drive

Restaurants

  • ‪24/7 Pub - ‬16 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪El gaucho - ‬6 min walk
  • ‪Focaccia Ristorante - ‬3 min drive
  • ‪La Hispanola Restaurant - ‬18 min walk

About this property

TRS Turquesa Hotel - Adults Only - All Inclusive

Adults-only beachfront property with Access to hot tub
TRS Turquesa Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At TRS Turquesa Hotel - Adults Only - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available. There are 17 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a health club and a hot tub. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 372 guestrooms or units
  • 2 levels
  • 10 buildings
  • 17 dining venues
  • 605 sq ft of conference space
  • 56 sq. m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
TRS Turquesa Hotel - Adults Only - All Inclusive offers 372 accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with satellite channels and DVD players. Coffee/tea makers and free minibar items are provided. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 17 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bambu
  • Capricho only TRS Guests
  • Helios Beach Club
  • Kusko only for TRS guests
  • La Boheme only TRS Guests

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (605 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 2 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Royal Suites Turquesa Palladium All Inclusive Punta Cana
Royal Suites Turquesa Palladium Punta Cana
Royal Suites Turquesa Adult All Inclusive Punta Cana
Royal Suites Turquesa Adult All Inclusive
Royal Suites Turquesa Adult
TRS Turquesa Hotel Adults All Inclusive Punta Cana
TRS Turquesa Hotel Adults All Inclusive
TRS Turquesa Adults All Inclusive Punta Cana
TRS Turquesa Hotel Adults Only All Inclusive
TRS Turquesa Hotel Adults Only All Inclusive
TRS Turquesa Hotel - Adults Only - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at TRS Turquesa Hotel - Adults Only - All Inclusive?

TRS Turquesa Hotel - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, TRS Turquesa Hotel - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, TRS Turquesa Hotel - Adults Only - All Inclusive is a short 6-minute walk from Cortecito Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, there is an onsite spa at TRS Turquesa Hotel - Adults Only - All Inclusive. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does TRS Turquesa Hotel - Adults Only - All Inclusive have a pool?

Yep, and guests love it! TRS Turquesa Hotel - Adults Only - All Inclusive has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at TRS Turquesa Hotel - Adults Only - All Inclusive?

TRS Turquesa Hotel - Adults Only - All Inclusive features a private beach, 6 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, Private jetted baths and 24-hour room service.

What makes TRS Turquesa Hotel - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at TRS Turquesa Hotel - Adults Only - All Inclusive.

Is TRS Turquesa Hotel - Adults Only - All Inclusive family-friendly?

No, TRS Turquesa Hotel - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, all rooms come with private hot tubs.

Does TRS Turquesa Hotel - Adults Only - All Inclusive serve breakfast?

You bet, free buffet brekkie is available at TRS Turquesa Hotel - Adults Only - All Inclusive.

Is there a free airport shuttle available at TRS Turquesa Hotel - Adults Only - All Inclusive?

No, TRS Turquesa Hotel - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, they've got a lounge bar and 17 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at TRS Turquesa Hotel - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at TRS Turquesa Hotel - Adults Only - All Inclusive?

No, only service animals are allowed.

TRS Turquesa Hotel - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1019 reviews" "
Rating 8 - Good. 202 out of 1019 reviews" "
Rating 6 - Okay. 85 out of 1019 reviews" "
Rating 4 - Poor. 39 out of 1019 reviews" "
Rating 2 - Terrible. 29 out of 1019 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The assigned butler, Noris provided a great experience and made our stay one to remember. Overall, the experience was great but not everything is perfect. Just a few suggestions: try adding Caribbean or Dominican cuisine to the options. Also, consider infusing more culture into the experience. But overall, Noris was awesome!! The experience was great!!
Stayed 3 nights in Aug 2024

10/10 Excellent

YARNDELL R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler eddie was great! All staff were extremely friendly and helpful. Food was excellent and a lot of choices
Stayed 4 nights in Aug 2024

10/10 Excellent

Edgardo Ojeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Norielis fue la mejor
Stayed 3 nights in Aug 2024

10/10 Excellent

Mardriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful experience at this resort! From the time we got here until the time we left! Norielis was our buttler and she was absolutely amazing. Friendly, very intune to our every need and very attentive! When we come back we will definitely be asking for her!! I highly recommend this resort, you will not be disappointed!
Stayed 3 nights in Aug 2024

10/10 Excellent

annette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Randy and his team were absolutely Great !
Stayed 3 nights in Aug 2024

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to many resorts in Dominican Republic over the years , but this resort stands out above the others because of service that was provided by Expedia butler Rodney. He made our stay unforgettable and help us worry free vacation. He booked all the restaurant reservations for us on the spot and provided decorations for our room on my birthday. It was pleasant surprise. Every morning he would massage me to see if I need anything and if he can book a restaurant or excursion or any other requests. He gets 5* for his services and might be the only reason I’ll consider staying at TRS again.
Stayed 6 nights in Aug 2024

10/10 Excellent

yuleydi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excepcional.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wimily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Butler service was amazing so was everything else
Stayed 3 nights in Aug 2024

10/10 Excellent

Aida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very nice resort. The personnel is very attentive and professional and the hotel is first class.
Stayed 6 nights in Aug 2024

10/10 Excellent

Darby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property, all the dining options, and how friendly and helpful the staff is. My favorite part though is that they have golf carts that drive you around which was so beneficial for my 82 year old mom.
Stayed 10 nights in May 2024

8/10 Good

Maria, Arecibo

Liked: Cleanliness
Well, this is a mix review. The overall staff, were very friendly and respectful. But the room was not as neat as I expected, since the first day, the floor was full of dust, the lavatory was clogged and expelling some black smelling leaves. The butler service should be optional, since ours, were missing in action since the first day. And the drop that filled the cup, was the aggressive behaviors of Keidy against one of his partner. I've never seeing in my life a person showing that aggressive behaviors in an professional environment in front of a customer. His aggressiveness escalated in seconds, and I though he will be physically with his peer just because his peer offered to help to look for coconut water. He said in presence of everyone that he hate his peer and wanted him to be fired. This for me.is an unacceptable behavior in a customer service area.
Stayed 4 nights in Aug 2024

2/10 Terrible

Amitesh Reddy

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
I had the worst experience of traveling to a new country ever. Due to profanity i cannot clearly explain what happened but my life was at risk because of how unsafe the area outside the resort was. One of the restaurant owners (an Italian restaurant beside Las Torres) in the resort was racist and rude to us selectively. He didn't allow us to get inside a Restaurant for wearing shorts saying it's "informal". But we could see others walking by wearing the same thing and even some people inside with literally the same dress. The manager was RUDE. Thankfully we took pictures for proof and complained to the front desk. The hotel-hired taxi driver tried to scam us by charging way more than the agreed amount (at the front desk) without even mentioning it to us while on the way to SDQ airport. I only noticed it because I could see his phone from the back seat setting up the amount on the card reader. He just stopped in the middle of nowhere and argued for 10-15 minutes. We ended up paying a higher amount for "fake fees" as we were scared for our safety. Never going back to this country ever again. Only go here if you have unlimited money to dispose of and never plan to go outside of the resort.
Stayed 6 nights in Aug 2024

10/10 Excellent

Ken

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had amazing five days With amazing food and amazing Customer Service
Stayed 4 nights in Jul 2024

10/10 Excellent

Fortenise, Byram

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean, beautiful escape of a holiday. We enjoyed our stay! The beach is breathtaking! Randy, our butler, was very friendly and prompt with all responses. He made sure we were comfortable. The only problems we had were the first room’s temperature did not cool, so we moved to another room the following day, and also we wish they would use lids on top of the buffet areas due to flies/gnats. All-in-all, I would highly recommend for relaxing stay!
Stayed 4 nights in Aug 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious.
Stayed 7 nights in Aug 2024

8/10 Good

Mitchell

Travelled with group
Liked: Staff & service, amenities
Not the greatest 5 star resort. But our butler, Julio, was an absolute gem. Catered to our every need and was super responsive when we needed to cancel or make bookings for restaurants, excursions, taxi rides, etc.
Stayed 3 nights in Aug 2024

10/10 Excellent

jhosmar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La pasamos de maravilla ,las atenciones de nuestro mayordomo randy fueron espectacular se nota que respeta mucho su trabajo. Definitivamente volveriamos a turquesa. Tambien gracia a las dos johanna , lloana en el edificio 57
Stayed 3 nights in Aug 2024

10/10 Excellent

Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are amazing!! The entertainment crew is fabulous!!! My second time and will come again soon!!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Elvis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay! The staff was always friendly and courteous, with smiles that brighten everyone’s day. A truly great place to visit and stay. We had an amazing time and can’t wait to return!
Stayed 6 nights in Aug 2024

10/10 Excellent

Nery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent! the staff and service were great and very attentive!
Stayed 3 nights in Aug 2024

10/10 Excellent

JOSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly, especially the butler, Norielis she was always making sired that we have a good time at the Hotel and everybody at Helio. The food at the Boheme and Bamboo have to improve
Stayed 3 nights in Aug 2024

8/10 Good

Ergin, Astoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After all is was a good experience, staff is attentive & friendly! Rodny my Buttler did an amazing job to accommodate Me -RESPECT- premium rooms are highly recommended and food at Peruvian Restaurant is really good!
Stayed 6 nights in Aug 2024

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de Norielis, nuestra mayordomo, fue insuperable. Amable y siempre atenta a nuestras necesidades. Otro cosa, la gastronomía de éste hotel superó nuestras expectativas. Excelente!
Stayed 5 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and have fun away.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Norielis was very kind and took care of us very well.
Stayed 5 nights in Aug 2024