TRS Turquesa Hotel - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 6 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for TRS Turquesa Hotel - Adults Only - All Inclusive

6 outdoor pools, pool umbrellas, pool loungers
17 restaurants, breakfast, lunch, dinner served; French cuisine
Fitness facility
Aerial view
Down duvets, free minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

The price is AU$1,189
includes taxes & fees
6 Jan - 7 Jan

Explore the area

Map
Av. Francia, Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Cortecito Beach
    6 min walk
  • Casino Avalon Princess
    10 min walk
  • White Sands Golf Course
    3 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    28 min drive

Room options

Junior Suite Garden / Pool View

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Garden / Pool View Single Use

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 44 sq m
  • Sleeps 1
  • 1 King Bed

Junior Suite Swim Up

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Romance Suite Poolside

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 58 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Jacuzzi Terrace Suite Beachside

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Romance Suite Swim Up

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 58 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

Junior Suite Poolside

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Punta Cana

At TRS Turquesa Hotel - Adults Only - All Inclusive, you'll be connected to the convention centre and 0.5 km (0.3 mi) from Cortecito Beach. Highlights at this luxury property include 17 restaurants, 6 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages, Swedish massages and body wraps along with access to the mud bath and sauna. The restaurant, La Boheme only TRS Guests, serves French cuisine and is open for dinner. At the property's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the 6 outdoor tennis courts and nightclub. Additionally, you'll find a casino, free Wi-Fi in public areas and a gym. Buffet breakfast is available for free. There's also free self parking, along with the convenience of a free casino shuttle. .With a stay at this 5-property class Bávaro property, you'll be 16.4 km (10.2 mi) from Macao Beach.

What's nearby

  • Cortecito Beach - 6 min walk
  • Casino Avalon Princess - 10 min walk
  • Iberostar Golf Course - 7 min drive
  • Cocotal Golf and Country Club - 9 min drive
  • Los Corales Beach - 14 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 28 min drive

Restaurants

  • ‪24/7 Pub - ‬16 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪El gaucho - ‬6 min walk
  • ‪Focaccia Ristorante - ‬3 min drive
  • ‪La Hispanola Restaurant - ‬18 min walk

About this property

TRS Turquesa Hotel - Adults Only - All Inclusive

Adults-only beachfront property with 6 outdoor pools
TRS Turquesa Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At TRS Turquesa Hotel - Adults Only - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available. There are 17 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a health club and a hot tub. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 372 guestrooms or units
  • 2 levels
  • 10 buildings
  • 17 dining venues
  • 605 sq ft of conference space
  • 56 sq. m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
TRS Turquesa Hotel - Adults Only - All Inclusive offers 372 accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with satellite channels and DVD players. Coffee/tea makers and free minibar items are provided. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 17 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bambu
  • Capricho only TRS Guests
  • Helios Beach Club
  • Kusko only for TRS guests
  • La Boheme only TRS Guests

Things to do

  • 6 outdoor pools
  • 6 outdoor tennis courts
  • 8 gaming tables
  • 8 slot machines
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (4,000 square feet of space)
  • Evening entertainment
  • Full-service spa
  • Health club
  • Karaoke
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorised watercraft
  • Pilates classes
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (605 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Royal Suites Turquesa Palladium All Inclusive Punta Cana
Royal Suites Turquesa Palladium Punta Cana
Royal Suites Turquesa Adult All Inclusive Punta Cana
Royal Suites Turquesa Adult All Inclusive
Royal Suites Turquesa Adult
TRS Turquesa Hotel Adults All Inclusive Punta Cana
TRS Turquesa Hotel Adults All Inclusive
TRS Turquesa Adults All Inclusive Punta Cana
TRS Turquesa Hotel Adults Only All Inclusive
TRS Turquesa Hotel Adults Only All Inclusive
TRS Turquesa Hotel - Adults Only - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at TRS Turquesa Hotel - Adults Only - All Inclusive?

TRS Turquesa Hotel - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TRS Turquesa Hotel - Adults Only - All Inclusive?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at TRS Turquesa Hotel - Adults Only - All Inclusive on 6 Jan 2025 start from AU$1,189.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, TRS Turquesa Hotel - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, TRS Turquesa Hotel - Adults Only - All Inclusive is a short 6-minute walk from Cortecito Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, there is an onsite spa at TRS Turquesa Hotel - Adults Only - All Inclusive. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does TRS Turquesa Hotel - Adults Only - All Inclusive have a pool?

Yep, and guests love it! TRS Turquesa Hotel - Adults Only - All Inclusive has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at TRS Turquesa Hotel - Adults Only - All Inclusive?

TRS Turquesa Hotel - Adults Only - All Inclusive features a private beach, 6 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, Private jetted baths and 24-hour room service.

What makes TRS Turquesa Hotel - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at TRS Turquesa Hotel - Adults Only - All Inclusive.

Is TRS Turquesa Hotel - Adults Only - All Inclusive family-friendly?

No, TRS Turquesa Hotel - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, all rooms come with private hot tubs.

Does TRS Turquesa Hotel - Adults Only - All Inclusive serve breakfast?

You bet, free buffet brekkie is available at TRS Turquesa Hotel - Adults Only - All Inclusive.

Is there a free airport shuttle available at TRS Turquesa Hotel - Adults Only - All Inclusive?

No, TRS Turquesa Hotel - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, they've got a lounge bar and 17 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at TRS Turquesa Hotel - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at TRS Turquesa Hotel - Adults Only - All Inclusive?

No, only service animals are allowed.

TRS Turquesa Hotel - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1018 reviews" "
Rating 8 - Good. 209 out of 1018 reviews" "
Rating 6 - Okay. 80 out of 1018 reviews" "
Rating 4 - Poor. 38 out of 1018 reviews" "
Rating 2 - Terrible. 27 out of 1018 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Honey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Unfortunately this resort wasn't worth the money and time at this that we spent. We are very disappointed in many things. Mostly no efforts from the service and not friendly staff. There's just too many to name. It was bad. Punta Cana was not a great experience at all. We would love a refund actually.
Stayed 6 nights in Sep 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beautiful resort, but we had to endure no air conditioning our first day due malfunction & repairs. The staff is great and very attentive.
Stayed 6 nights in Jun 2024

10/10 Excellent

Amena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time for my friends birthday and Noris the amazing butler was soo nice and made sure we had everything we needed throughout our whole trip!
Stayed 4 nights in Sep 2024

10/10 Excellent

RICHARD ANDY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time here and we had a great experience. All of the staff we encountered were phenomenal. I appreciate the attentiveness to our needs as they still provided help to all other guest. We had a swim up room just great our butler Randy went above and beyond to make our stay pleasurable and full of activities we wanted to participate in and always a message away. We will definitely return and I would definitely recommend to all. Come enjoy in the beauty of the property. We stay on the adults only side TSR but we also had access to all of the property. Our favorite restaurants were El Dorado and Sumptuori. The property has 18 restaurants a shopping area and a Cabret. Pricing to meet your needs. Check it out for yourself you won’t be disappointed.
Stayed 4 nights in Sep 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome time! If you have a bad time its your fault. Randy, wandy, johanna, tomas and everyone else makes you feel welcome and at home. I look forward to many more trips here!
Stayed 7 nights in Sep 2024

10/10 Excellent

Amir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noris, our butler was absolutely amazing. The best butler we had ever experienced. Recommended by all means.
Stayed 4 nights in Sep 2024

8/10 Good

Roni, Bartlett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this resort for the service, cleanliness and restaurants offered.
Stayed 7 nights in Sep 2024

10/10 Excellent

Tommy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much to do. Its great that you can explore all locations. Randy was great.Best butler around! Excursions were so much fun! Food was great ! We will be back
Stayed 5 nights in Sep 2024

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Rodny was the best butler for this short trip! He helped me plan a great stay from day 1!
Stayed 3 nights in Sep 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler Norielis made our experience amazing
Stayed 7 nights in Sep 2024

10/10 Excellent

Edith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TRS Turquesa hotel in Punta Cana is highly recommended!!!!!!. Everything was great, fantastic on our anniversary getaway. We had a unique and unforgettable dining experience; each dish was full of flavor and impeccably presented. Very professional staff. All of their workers helped us with absolutely everything; from the moment we entered the hotel, we felt a cozy atmosphere, which, with its simple and elegant decoration, made us feel welcome. Always involved in making our stay perfect. The room was impeccable, super comfortable. But the best of all was Rodney, the butler. My husband and I cannot find enough words to thank him for his treatment of us. He made our stay a paradise, our anniversary a beautiful and unforgettable moment. Every day he was more attentive and professional, always making sure everything was perfect and in order. We will definitely be back soon. Irving y Edith
Stayed 6 nights in Sep 2024

4/10 Poor

Christen, LaFayette

Stayed 5 nights in Aug 2024

6/10 Okay

KEITH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food was horrible and the staff kept begging for tips other than that it was an ok experience
Stayed 3 nights in Sep 2024

6/10 Okay

KEITH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food was horrible and staff kept begging for tips other than that it was an ok experience
Stayed 3 nights in Sep 2024

10/10 Excellent

Julio Ricardo Luna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

frankyn, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffers especially my butler Rodny always on point of our needs. They make me feel welcome thanks to all.
Stayed 5 nights in Sep 2024

10/10 Excellent

willizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NORIELIS DID AN AMAZING JOB CATERING TO OUR NEEDS. BEST RESORT THUS FAR. I WOULD DEFINITELY COME BACK AS THE RESORT IS HUGE AND WE DID NOT EXPERIENCE EVERYTHING. WE ATE DINNER AT KUSKO WHICH WAS AMAZING AND WE HAD GOOD LUNCH AT CAPRICHO ANOTHER GOOD SPOT. OUR ROOM WAS CLEAN AND SMELLED GOOD. THE JACUZZI WAS CLEAN AND POOL AREA FOR ADULT ONLY WAS RELAXING. HIGHLY RECOMMENDED
Stayed 3 nights in Sep 2024

10/10 Excellent

Victor, Rio Grande

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi novia y yo estuvimos de vacaciones en República Dominicana y este lugar Cayó como anillo al dedo. Servicio al cliente de este lugar es excelente, Las playas hermosas tiene varias piscinas además de tener una piscina en su balcón privado. Lo único negativo que tengo es que al principio querían vendernos un Time share Y nunca nos dijeron la información completa para jalarnos a la conferencia nos dijeron que nos iban a dar un desayuno de cortesía gratis.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at TRS Turquesa and will definitely come back in the future! Our helper was named Norielis and she was the best! She helped me make my birthday extra special!
Stayed 4 nights in Sep 2024

10/10 Excellent

rosaleidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property ! Amazing staff and norielis was very helpfull at alll times . Will definitely come back!
Stayed 2 nights in Sep 2024

8/10 Good

Jose

Liked: Cleanliness
People
Stayed 4 nights in Sep 2024

10/10 Excellent

Jorge P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall very good customer service and it was an amazing experience. I definitive recommend. Excellent By Names Rodny - Butler, Keren in Entertainment, Bars at pool area - Ginet, Jose, Jose Luis Bar at the Lobby - Chamo, On Restaurants Capricho: Radames, Ramonita, on La Lola Dominica, on La paisana Miguel Manager and Luis, Japanese Robinson, Chef Dennys at Poseidon, Spa - DIoselyn and Amanda, and Angelo in their facilities, on the golf carts Cecilio, Felix. On the travel club Jesus - helping and supervisor Carlos and many more all staff excellent. I definitive recommend the hotel
Stayed 10 nights in Sep 2024

10/10 Excellent

Ana M

Stayed 5 nights in Aug 2024

10/10 Excellent

Lisa Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best!! My mother and I traveled here for my birthday. First and foremost, the people...they were all so helpful, friendly, and beyond caring. I have to specifically mention Felix, Shawn, Victor, Randy (all butlers) and Alexis (entertainment) because they were exceptional. Their welcoming warm energetic presence made you smile every day. Anything you needed; they were always there. Alexis will surely make you have a great time! If you love to dance (I do), he was a dream! I have to shine a little more spotlight on Shawn and Felix. My mother wasn't feeling well one night, and Felix brought her Gatorade w/out her knowing. Shawn helped with everything. He even made our coffee for us. Overall, the options for entertainment throughout the day were awesome as well as the food and service. What more could you ask for!? I'll be back TRS!! Thank you so much for an unforgettable experience!
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024