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Tropical Deluxe Princess - All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tropical Deluxe Princess - All Inclusive

Beach bar
View from room
Aerial view
Lobby
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Room service
    Room service
  • Hot tub
    Hot tub
The price is AU$334
includes taxes & fees
8 Dec - 9 Dec

Explore the area

Map
Playas De Bavaro, Higuey, Punta Cana, La Altagracia, 23000
  • Arena Blanca Beach
    1 min walk
  • Cortecito Beach
    10 min walk
  • Casino Avalon Princess
    18 min walk
  • Punta Cana (PUJ-Punta Cana Intl.)
    26 min drive

Room options

View all photos for Family Room (Super Saver)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Room (Super Saver)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
2 bedrooms
Private bathroom
  • 39 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Superior Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
2 bedrooms
Private bathroom
  • 39 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Bunk Beds

View all photos for Superior (Super Saver)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Superior (Super Saver)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
TV
Separate bedroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Room With Garden View

  • Sleeps 1
  • 1 King Bed

View all photos for Double Suite Superior With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Suite Superior With Garden View

  • Sleeps 2
  • 3 Double Beds

View all photos for Triple Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Room With Garden View

  • Sleeps 3
  • 2 Queen Beds

View all photos for Quadruple Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Suite With Garden View

  • Sleeps 4
  • 3 Double Beds

View all photos for Quadruple Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Suite With Garden View

  • Sleeps 4
  • 3 Double Beds

View all photos for Single Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Single Suite With Garden View

  • Sleeps 1
  • 3 Double Beds

View all photos for Triple Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Suite With Garden View

  • Sleeps 3
  • 3 Double Beds

View all photos for Family Suite -5 Guests- With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Suite -5 Guests- With Garden View

  • Sleeps 5
  • 3 Double Beds

View all photos for Quadruple Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Room With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite -5 Guests- With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Suite -5 Guests- With Garden View

  • Sleeps 5
  • 3 Double Beds

View all photos for Double Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Quadruple Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Room With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Triple Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Suite With Garden View

  • Sleeps 3
  • 3 Double Beds

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for 1 night
includes taxes & fees
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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Tropical Deluxe Princess - All Inclusive. Within steps you'll find Arena Blanca Beach and Cortecito Beach within a 15-minute stroll. Highlights at this all-inclusive property include 3 outdoor swimming pools, a full-service spa and a restaurant. .A relaxing visit to Metamorphosis can include deep-tissue massages, sports massages, aromatherapy and hydrotherapy along with access to the sauna. The restaurant, Higuero, serves international cuisine and is open for breakfast, lunch and dinner. Sport Bar is the property's own sports bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. There's also free self parking, along with the convenience of a free casino shuttle. .Attractions within a 15-minute drive of this 5-property class Bávaro property include Cocotal Golf and Country Club and Iberostar Golf Course.

What's nearby

  • Cortecito Beach - 10 min walk - 0.9 km
  • Casino Avalon Princess - 18 min walk - 1.5 km
  • Iberostar Golf Course - 12 min drive - 9.1 km
  • Los Corales Beach - 18 min drive - 5.4 km
  • Arena Gorda Beach - 20 min drive - 7.6 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 26 min drive

Restaurants

  • ‪El Carey Buffet Restaurant - ‬8 min drive
  • ‪El gaucho - ‬8 min drive
  • ‪El Higüero - ‬2 min walk
  • ‪Restaurant Grill La Brasa - ‬9 min drive
  • ‪Beach bar - ‬9 min drive

About this property

Tropical Deluxe Princess - All Inclusive

Luxury property on the beach, with 3 outdoor swimming pools
Tropical Deluxe Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Tropical Deluxe Princess - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 310 guestrooms or units
  • 3 levels
  • 5 buildings
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Tropical Deluxe Princess - All Inclusive offers 310 accommodations with free minibar items and a safe. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Metamorphosis has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Pilon
  • Fogo
  • Higuero
  • Sport Bar
  • Tao

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa tub
  • Sports massages
  • Turkish bath

Accessibility

  • No lift

More

  • 3 floors
  • 5 buildings
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 79
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At the time of check-in, guests are required to show the confirmation e-mail received after booking.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tropical Deluxe Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 79 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Princess Tropical
Resort Tropical Princess
Tropical Beach Princess
Tropical Princess All Inclusive
Tropical Princess Beach
Tropical Princess Beach All Inclusive
Tropical Princess Beach Resort
Tropical Princess Beach Resort All Inclusive
Tropical Princess Resort
Tropical Princess Resort All Inclusive
Hotel Tropical Princess Beach
Tropical Princess Beach Hotel Punta Cana
Tropical Princess Beach Resort And Spa
Tropical Princess Punta Cana
Tropical Princess Beach Resort All Inclusive Punta Cana
Tropical Princess Beach All Inclusive Punta Cana
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort Punta Cana
Tropical Princess Beach Punta Cana
Hotel Tropical Princess Beach Resort & Spa Punta Cana
Punta Cana Tropical Princess Beach Resort & Spa Hotel
Hotel Tropical Princess Beach Resort & Spa
Tropical Princess Beach Resort & Spa Punta Cana
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort
Tropical Princess Beach
Tropical Princess Beach Resort All Inclusive Punta Cana
Tropical Princess Beach Resort All Inclusive
Tropical Princess Beach All Inclusive Punta Cana
Tropical Princess Beach All Inclusive
Tropical Princess Beach All Inclusive
Tropical Princess Beach Resort Spa All Inclusive
Hotel Tropical Princess Beach Resort & Spa - All Inclusive
Tropical Princess Beach Resort Spa
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort All Inclusive Punta Cana
Tropical Princess Beach Resort All Inclusive
Tropical Princess Beach All Inclusive Punta Cana
Hotel Tropical Princess Beach Resort & Spa - All Inclusive
Tropical Princess Beach Resort Spa
Tropical Princess Beach Resort Spa
Tropical Princess Inclusive

Frequently asked questions

What is the cancellation policy at Tropical Deluxe Princess - All Inclusive?

Tropical Deluxe Princess - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tropical Deluxe Princess - All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Tropical Deluxe Princess - All Inclusive on 8 Dec 2024 start from AU$333.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tropical Deluxe Princess - All Inclusive?

Yep, Tropical Deluxe Princess - All Inclusive has a free self car park.

Are there any beaches close to Tropical Deluxe Princess - All Inclusive?

Yep, Tropical Deluxe Princess - All Inclusive is a short 10-minute walk from Cortecito Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats.

Is there a spa on site at Tropical Deluxe Princess - All Inclusive?

Yep, Metamorphosis is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Tropical Deluxe Princess - All Inclusive have a pool?

Yep, and guests love it! Tropical Deluxe Princess - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Tropical Deluxe Princess - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What makes Tropical Deluxe Princess - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Tropical Deluxe Princess - All Inclusive.

Is Tropical Deluxe Princess - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Tropical Deluxe Princess - All Inclusive is a hit with families.

Is there a free airport shuttle available at Tropical Deluxe Princess - All Inclusive?

No, Tropical Deluxe Princess - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Tropical Deluxe Princess - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Tropical Deluxe Princess - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Tropical Deluxe Princess - All Inclusive?

No, pets and service animals are not allowed.

Tropical Deluxe Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 574 out of 1298 reviews" "
Rating 8 - Good. 326 out of 1298 reviews" "
Rating 6 - Okay. 217 out of 1298 reviews" "
Rating 4 - Poor. 99 out of 1298 reviews" "
Rating 2 - Terrible. 82 out of 1298 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kemuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this resort the staff are very friendly an loving. Doing option was great and the resort was very clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Varghese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great staff, clean area, will recommend and visit again.
Stayed 2 nights in Aug 2024

6/10 Okay

Julio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is excellent. The facilities offered a la carte dining at 6 different restaurants that you must reserve to be able to dine at those restaurants. This is one of their selling points. Their reservation system said it was always full not matter how early we tried. Were stuck dining at the general buffet the 3 days we were there. They tried to charge us extra for our kids 1-17 even thought we had already paid to expedia and properly registered the kids with their actual age. I offered to show them their passport to show them that their age was correct. They claimed every person older than 7 pays as an adult. Expedia just requires you to enter the kids age if they are 17 or under which we properly did and paid as such. A manager had to called and made us waste an additional hour unnecessarily. One of our room would not open when we arrived. Instead of coming to the room they had us go to main front office yet wasting another hour from our enjoyment. The front office is far away enough that you need to wait on trolly to get there and back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No oportunity to reserve restaurants, all of them full, so We only have the same option buffet for 3 days 😔
Stayed 2 nights in Aug 2024

4/10 Poor

Rhina

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
some waitres are no nice, we make a reservation, for 8 pm on that japan Restaurant, waiting more that 2 hours. we let, without eat. ready bad services.
Stayed 2 nights in Aug 2024

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice
Stayed 7 nights in Aug 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Patrice

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
check in was unwelcoming and hard to communicate with. I called prior to my trip and was told a party of 30 would be able to get in to restaurant no problem but when I got there they said no and no one said we needed to book restaurants ahead of time so we had to scramble and everyone in our group ate separately. Buffett was so hard to get utensils and drinks and they would not let us sit with family even though an open table was available . room service was awful and un clean. towels stained with blood , bed sheets felt disgusting and damp. entire room was mildew and moldy smelling and unclean . you could see the mold on walls.
Stayed 4 nights in Aug 2024

6/10 Okay

Aziz

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The food and restaurants in this hotel is the worse!
Stayed 4 nights in Aug 2024

6/10 Okay

Emmanuel

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

6/10 Okay

Luis Jose

Travelled with family
Disliked: Staff & service
I liked that we felt safe there and how beautiful the lobby was but the food was ok and the staff needs some good training on customer service
Stayed 4 nights in Aug 2024

2/10 Terrible

Christopher

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Nice facility food was good but the worst resort I’ve ever been a guest, rooms were very uncomfortable the room constantly flooded from the toilet or the shower most of the staff were not friendly and good luck getting any help from the staff or manager with issues other than would you like to change your room for the 5th time
Stayed 3 nights in Aug 2024

6/10 Okay

Yahaira

Disliked: Property conditions & facilities
Beautiful grounds and food that was mostly good…very nice rooftop bar and awesome coffee shop with frappes and a hibachi restaurant. The bathrooms were one of the most inconvenient I’ve ever experienced. Also, the room’s phone was never fixed and some staff members were not very friendly/helpful. Overall, a nice, budget-friendly resort, but don’t think I would stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Deamonte

Liked: Cleanliness, staff & service, property conditions & facilities
The same lady from the previous year still works there and she remember my family and I, making sure we were good throughout our stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

David Alonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Jose A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and your staff overall great. The people that stand out are Jose & Audelina from the small buffet area by pool. And Pricila & Ivelisse from main buffet area. The only suggestion I have is a microwave in the rooms and better food warmers to keep food hot all the time. This is my second visit there and would recommend to everyone.
Stayed 7 nights in Aug 2024

2/10 Terrible

Melanie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and i made 3 separate bookings for our trip and by far this was the worst stay of my life. Collective, we've all been to over 10 countries in the past year and I've never experience such bad service. First off, our room wasn't clean before we got there and we had to sleep over the bed with a blanket since the sheets on the bed and pillows were not swotched from whoeevr stayed there before us. This took over 2 days to get new sheets and pillows... we also had to nag the front desk to do their job multiple times. I actually emailed the resort service multiple weeks in advance to book restaurant reservations and excursions but was ignored after several follow ups. We were not told upon arrival that the only place available to eat was the buffet and everything else had to be reserved. To make matters worse you cant make same day reservarions and you can only reserve up to 2 daya in advance. None of this was told to us. Additionally, we didn't know that there would be individuals selling itema inside the hotel properly, who posses a harrasing sales attitude. I understand that they could be on the beach but a heads about several being inside the resort would have been nice. Also, you do not get new towels every day as it is customary when the cleaning crew comes to housekeeping daily. As for pool towels, you can only grab one daily and there is literally only 1 spot to get them from in the whole resort. The buffet staff is rude and highly unprofessional.
Stayed 4 nights in Jul 2024

10/10 Excellent

Natalie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I absolutely loved our stay here. The staff was so friendly and attentive. The resort offers daily activities for all ages and they also have shows at the theater every night. The staff at the kids club were amazing with my daughter, and my teenagers who are not so easily amused or pleased loved playing at the teens club. The only thing I would say to be aware of is the timeshare company that is located there trying to lure people into buying into their “vacation plan”. They asked for 60 min of our time and ended up wasting 3 hours of our day. Overall, thank you to all the kind staff at Tropical Deluxe Princess for sharing your beautiful island with us and giving us an amazing and memorable experience. We will see you all again for sure!
Stayed 8 nights in Aug 2024

8/10 Good

Juan Negron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything bartender javier francy y jose y especially Priscilla the hostess
Stayed 7 nights in Aug 2024

10/10 Excellent

Caitlin Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, had a blast. Wish the a la cartes were easier to book.
Stayed 7 nights in Jul 2024

10/10 Excellent

vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Frest
Stayed 1 night in Aug 2024

10/10 Excellent

Mindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a great set up. The beach was beautiful and the pools were large and had enough loungers and umbrellas for everyone. Everyone was very helpful and pleasant. We will definitely return.
Stayed 7 nights in Jul 2024

10/10 Excellent

Amanda Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved this resort. The staff, entertainment, food and beautiful grounds, pools and beach were just what family needed for a great vacation. My 4 teenagers loved the animation/entertainment staff. We especially enjoyed the Beach House restaurant/bar for breakfast and lunch. Getting the dining reservations was tricky through the app but customer service was a great help to get our dining reservations. Sometimes getting fresh towels in the room could be inconsistent however housekeeping kept our rooms clean everyday. We hope our family can return again someday!
Stayed 9 nights in Jul 2024

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024