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Viva Dominicus Palace by Wyndham, A Trademark All Inclusive

3.5 star property
Family fun on the beach, with outdoor pool, near Dominicus Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Viva Dominicus Palace by Wyndham, A Trademark All Inclusive

Exterior
Exterior
9 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • All-inclusive
  • 24/7 front desk
  • Spa
  • Gym
The price is AU$1,195
includes taxes & fees
2 Jan - 3 Jan 2025

Explore the area

Map
Playa Dominicus, San Rafael del Yuma, La Altagracia, 22000
  • East National Park
    4 min drive
  • Monumento Natural Punta Bayahibe
    6 min drive
  • Dominicus Beach
    9 min drive
  • La Romana (LRM-La Romana Intl.)
    22 min drive

Room options

View all photos for Superior Sea Front, 1 King Bed, Non-Smoking

Superior Sea Front, 1 King Bed, Non-Smoking

Superior Sea Front, 1 King Bed, Non-Smoking

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 28.20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Superior Plus)

Superior Room, 1 King Bed, Non Smoking (Superior Plus)

Superior Room, 1 King Bed, Non Smoking (Superior Plus)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 32.86 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking (Superior Plus)

Superior Room, 2 Queen Beds, Non Smoking (Superior Plus)

Superior Room, 2 Queen Beds, Non Smoking (Superior Plus)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 32.86 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 28.20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior accessible, 2 Queen Beds, Non-Smoking

Minibar, in-room safe, individually decorated, individually furnished

Superior accessible, 2 Queen Beds, Non-Smoking

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 28.20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

Minibar, in-room safe, individually decorated, individually furnished

Superior Garden, 2 Queen Beds, Non-Smoking

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 28.20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Sea Front, 2 Queen Beds, Non-Smoking

Minibar, in-room safe, individually decorated, individually furnished

Superior Sea Front, 2 Queen Beds, Non-Smoking

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 28.20 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Couple Retreat)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking (Couple Retreat)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 28.20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room Superior

Minibar, in-room safe, individually decorated, individually furnished

Quadruple Room Superior

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior With Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior With Garden View

Minibar, in-room safe, individually decorated, individually furnished

Room Superior With Garden View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Aerial view

Viva Dominicus Beach by Wyndham, A Trademark All Inclusive

Pool
Hot tub
All-inclusive
Spa
3.7 out of 5, Good, (1001)
The price is AU$1,109
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Viva Dominicus Beach by Wyndham, A Trademark All Inclusive

About the area

Bayahíbe

An all-inclusive stay in San Rafael del Yuma awaits you at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive. You'll be 2.2 km (1.4 mi) from Dominicus Beach and 3.5 km (2.2 mi) from Bayahibe Beach. Highlights at this beachfront resort include 9 restaurants, 3 bars/lounges and a full-service spa. .A relaxing visit to Metamorphosis Spa can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the mud bath. The buffet restaurant, La Yuca, serves international cuisine and is open for breakfast, lunch and dinner. The resort's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and outdoor swimming pool. Other amenities include free Wi-Fi in public areas, a gym and a sauna. There's also free self parking, along with the convenience of car rentals on site. .In the region of this 3.5-property class San Rafael del Yuma resort you'll find Catalina Island National Park.
View more Resorts in BayahíbeOpens in a new window

What's nearby

  • Monumento Natural Punta Bayahibe - 6 min drive
  • Cueva Padre Nuestro - 8 min drive
  • Dominicus Beach - 9 min drive
  • Bayahibe Beach - 11 min drive
  • Casa de Campo Marina - 24 min drive

Getting around

  • La Romana (LRM-La Romana Intl.) - 22 min drive

Restaurants

  • ‪Dreams Dominicus Bordeaux Restaurant - ‬3 min drive
  • ‪Dream Dominicus Portofino Restaurant - ‬3 min drive
  • ‪La Terraza - ‬5 min walk
  • ‪mylos restaurant - ‬3 min drive
  • ‪Flying Fish - ‬16 min walk

About this property

Viva Dominicus Palace by Wyndham, A Trademark All Inclusive

Family fun on the beach, with outdoor pool, near Dominicus Beach
Viva Dominicus Palace by Wyndham, A Trademark All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Viva Dominicus Palace by Wyndham, A Trademark All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this resort measures 2454 square feet (228 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the family-friendly Viva Dominicus Palace by Wyndham, A Trademark All Inclusive. You'll have access to the outdoor pool at a partner property. Self parking is free.

This 3.5-star San Rafael del Yuma resort is smoke free.

  • 426 guestrooms or units
  • 9 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 2454 sq ft of conference space
  • 228 sq. m of conference space
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Viva Dominicus Palace by Wyndham, A Trademark All Inclusive offers 426 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Metamorphosis Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bambu
  • Il Palco
  • La Yuca
  • Palito de Coco
  • Viva Café

Things to do

  • 2 outdoor tennis courts
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Karaoke
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor pool (guest access)
  • Parasailing
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Windsurfing

Family friendly

  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (2,454 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests at this property also have access to the resort facilities of neighbouring property Viva Dominicus Beach By Wyndham.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

Viva Dominicus Palace by Wyndham, A Trademark All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive on 2 Jan 2025 start from AU$1,194.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

Yep, Viva Dominicus Palace by Wyndham, A Trademark All Inclusive has a free self car park.

Are there any beaches close to Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

The closest beach to Viva Dominicus Palace by Wyndham, A Trademark All Inclusive is Dominicus Beach (0.7 km).

Is there a spa on site at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

Yep, Metamorphosis Spa is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Viva Dominicus Palace by Wyndham, A Trademark All Inclusive have a pool?

Viva Dominicus Palace by Wyndham, A Trademark All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

Viva Dominicus Palace by Wyndham, A Trademark All Inclusive features a full-service spa, an outdoor pool and 9 restaurants.

What makes Viva Dominicus Palace by Wyndham, A Trademark All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive.

Is Viva Dominicus Palace by Wyndham, A Trademark All Inclusive family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Viva Dominicus Palace by Wyndham, A Trademark All Inclusive is a hit with families.

Is there a free airport shuttle available at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

No, Viva Dominicus Palace by Wyndham, A Trademark All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

Yep, they've got a poolside bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

No, pets and service animals are not allowed.

Viva Dominicus Palace by Wyndham, A Trademark All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 134 out of 516 reviews" "
Rating 8 - Good. 184 out of 516 reviews" "
Rating 6 - Okay. 97 out of 516 reviews" "
Rating 4 - Poor. 56 out of 516 reviews" "
Rating 2 - Terrible. 45 out of 516 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sandra

Disliked: Property conditions & facilities
Cucarachas in the room. They gave us twin beds. We did not want. They did not change us. Very bad
Stayed 3 nights in Aug 2024

10/10 Excellent

ALEKSANDRA

Liked: Staff & service
Stayed 10 nights in Jul 2024

6/10 Okay

Covuris A

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is my third time visiting but I notice a radical change with the customer service. Manager is none existent. The manage even ignore the Experian agent that called to resolve the issue. The service in the restaurant is a hit or missed. You might get very attentive service but you might also get those that will let the plates pile up on the table and ignore you completely.
Stayed 3 nights in Jul 2024

6/10 Okay

Gery and Madeline

Stayed 2 nights in Jun 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Alfredo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked the beach but the customer service at this property is terrible. Third party agencies should intervine on behald of customers. I have been to viva 3 times and this will be my last unless things change.

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is bad
Service is terrible. If you are allergic to bees dont book. Bees all over drinks, bars, beach, restaurants, etc. food quality in specially restaurants are below standards. Beverage are non existent. Wine taste like vinager, very short of alcoholic beverages. Funny that employees have preferences over clients during buffet hours. One time i have to wait for an omelette 30 minutes because i have three employees in the line in front of me, then no more eggs then wait for 15 minutes for the eggs to arrive. Everything is very disorganized. There is not leadership in the hotel. If You asked for a coffe, always no spoon, no napkins on the table. I will never come back. Total waste of money.
Stayed 5 nights in Jun 2024

4/10 Poor

Arnol Garriga

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

2/10 Terrible

britney

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a lot older than what the pictures show. There was no AC in my room, the bedding smelled like it was left in the washer, there were fleas on the bedding not ants fleas I had 2 on me. The food definitely not appealing at all I don’t recommend buffet. The restaurants are “always booked” so they won’t seat you although it’s empty we had to convince reservation team to give us what they could. The 2 restaurants we went to one was hot the AC was not on and the other portion size was less than 4 oz. The front desk girls were absolutely horrendous with attitude and the general manager would not come out to see me when I requested a new room. I asked for my money back to go else where and they denied my request no reason in particular. The barrooms had mold, toilet didn’t flush, shower faucet broke…. Our safe broke as well and took 2 hours to fix 5 people had to come and fix. I have not a single good thing to say about this resort I will not be returning and would never recommend this hotel. I will be taking this up with corp of Expedia. No person should sleep with fleas!!!!
Stayed 3 nights in May 2024

8/10 Good

FRANCIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went last week of April, so some rain. Ocean was great, with great snorkling right off the shore. We saw a flounder, rays, pufferfish, lobsters, plus reef fish. Coral is growing but looks young. Loved the excursions with viva, they had tour guides that spoke multiple languages. Staff was friendly. Room was basic but the grounds were beautiful with ducks, birds, and igunanas. Food was adequate but lacked flavor. Yes I would go again.
Stayed 6 nights in Apr 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, room comfort
Awful hotel
Absolutely awful. We checked out early the following day. Two star hotel at best room was very dirty.
Stayed 4 nights in Apr 2024

10/10 Excellent

Adriana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big and always something for everyone. I like the health drink option. We eat very healthy so nice to have that option
Stayed 5 nights in Apr 2024

8/10 Good

Marko

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing beach but property needs updating
Stayed 5 nights in Apr 2024

6/10 Okay

Maria

Liked: Cleanliness
Stayed 8 nights in Mar 2024

10/10 Excellent

shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
staff super friendly, food was good (didn't get sick at all) the property was a little run down! or toilet was running and u had to push the handle up and sink was slow to drain. maids make ur bed everyday ours was so sweet leaving hearts and flowers and the beach was so warm and beautiful!!!n i didn't like the pressure of the people making you feel bad if you didnt do a tour with them.we did it because we felt bad for him and he was nice. they said 1 hour we were there 2.5 hours and they just pressure you to buy there.entetainment was awesome but vert late for adults. id go again
Stayed 7 nights in Apr 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was basically the equivalent of a budget all inclusive. I would describe it as a Sizzler combined with a Motel 6. Also, they play super loud music at the pools a beaches - nothing relaxing about this hotel
Stayed 2 nights in Apr 2024

8/10 Good

Adeyemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. Entertainment was phenomenal. Unstable internet outside of the main lobby area but understandable given the resort size.
Stayed 7 nights in Mar 2024

10/10 Excellent

young in

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been coming to this property for last 11years every year, sometimes multiple times a year. It has the most beautiful & widest beach in area & no sea weed issues. Has healthy, tasty, high quality food that is never disappointing. if you want heavy, junk food, you won't like it. Ground land scape is very lush & well kept making you feeling you're in a big park even while you're in the room. Staffs are always accommodating specially at the palace side. Over the years, there was a time they were playing music too loud throughout the day but they corrected it & it was appropriate amount this time at least at the palace side. Unfortunately they made me pay $50 for 2 hour late check our after this loyal patronage this February 😂 which was disappointing. but still will go back.
Stayed 6 nights in Feb 2024

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough activities for preteens to do independently. Not enough wild life on property. Too many age restrictions (need to be 16 to use the gym, etc). Need more food variety at the buffet or more reservation days allowed. Otherwise, the best beach in the area
Stayed 9 nights in Dec 2023

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here. The hotel is huge, much bigger than we were expecting but never felt crowded even during a peak week. Lots of amenities and activities to keep the kids busy and a beautiful location. Every member of staff was friendly and helpful. The room was a bit basic but very clean. The only real downside was the food in the buffet could be a bit bland. The food in the other restaurants and snack bars was much better. Highly recommended.
Stayed 7 nights in Dec 2023

10/10 Excellent

Arlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2023

4/10 Poor

Ganna

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
To preface this review, I have stayed at many all inclusive resorts including iberostars and secret resorts. If you are not Italian or Spanish, I would not recommend this resort. Personally, I will not be coming back or staying at any other Viva resort. To be fair, lets start with the pros of the resort: very nice beach and beautiful water activities like archery, kayaking, and paddle boarding included (with a time limit). the seafood restaurant and French restaurant were good. Now let’s discuss the cons: - wifi did not work in the room we were staying in and was very spotty throughout resort. - staff in green shirts will harass you and try to sell you things (timeshares, upgraded memberships) MULTIPLE TIMES PER DAY. My husband and I were harassed every day of our trip, when we were trying to relax and have a good time. The green shirts even tried asking for our room number! - the food overall was not great. Definitely below average and some things were very gross and old-looking. Some people we came to the resort with got sick from the food. - the drinks are not strong and will not get you buzzed unless you drink straight liquor. And you do not want to know how those drink cups are washed… it’s not sanitary. - the shower water was sometimes not hot. - there were roaches on the property, but we were on a higher floor in the building so we thankfully didn’t get any in our room. - staff is rude / not helpful to English speakers.
Stayed 9 nights in Dec 2023

6/10 Okay

Serghei

Liked: Cleanliness
Stayed 6 nights in Dec 2023

8/10 Good

Vladimir Z

Stayed 9 nights in Dec 2023