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Barcelo Lanzarote Active Resort

4.0 star property
Beach hotel with 9 outdoor pools, near Las Cucharas Beach

Photo gallery for Barcelo Lanzarote Active Resort

9 outdoor pools, pool umbrellas, pool loungers
5 restaurants, breakfast, lunch, dinner served; Tex-Mex cuisine
Sports facility
4 bars/lounges, 2 poolside bars
Desk, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Room service
  • Spa
The current price is AU$300
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
Av. del Mar 6, Costa Teguise, Teguise, Lanzarote, 35509
  • Playa el Ancla
    ‪12 min walk‬
  • AquaPark Costa Teguise
    ‪4 min drive‬
  • Playa Bastián
    ‪6 min drive‬
  • Arrecife (ACE-Lanzarote)
    ‪14 min drive‬

Room options

View all photos for Family Suite (2 adults + 1 child)

Desk, free WiFi, bed sheets

Family Suite (2 adults + 1 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Sofa bed
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (3 adults + 1 child)

Desk, free WiFi, bed sheets

Junior Suite (3 adults + 1 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Renovated in 2022
Sofa bed - twin
Rainfall showerhead
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room, Sea View

Desk, free WiFi, bed sheets

Double Room, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Renovated in 2022
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Desk, free WiFi, bed sheets

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Renovated in 2022
Rainfall showerhead
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (4 adults + 2 children)

Desk, free WiFi, bed sheets

Family Suite (4 adults + 2 children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Sofa bed
  • 45 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Family Suite (2 adults + 3 child)

Desk, free WiFi, bed sheets

Family Suite (2 adults + 3 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Sofa bed - single
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite (3 adults + 1 child)

Desk, free WiFi, bed sheets

Family Suite (3 adults + 1 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Sofa bed
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (2 adults + 1 child)

Desk, free WiFi, bed sheets

Junior Suite (2 adults + 1 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Renovated in 2022
Sofa bed - single
Rainfall showerhead
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Desk, free WiFi, bed sheets

Family Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Sofa bed
  • 45 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Family Suite (2 adults + 2 child)

Desk, free WiFi, bed sheets

Family Suite (2 adults + 2 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Renovated in 2022
Rainfall showerhead
Private bathroom
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room

Desk, free WiFi, bed sheets

Double Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Renovated in 2022
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Desk, free WiFi, bed sheets

Family Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Single Use, Sea View

Desk, free WiFi, bed sheets

Double Room Single Use, Sea View

Highlights

Balcony
Air conditioning
TV
Renovated in 2022
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 36 sq m
  • Sea view
  • Sleeps 1
  • 1 King Bed

View all photos for Family Suite

Desk, free WiFi, bed sheets

Family Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Renovated in 2022
Sofa bed
  • 45 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, Pool View

Room, Pool View | View from room

Room, Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Renovated in 2022
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Junior Suite (2 adults + 2 child)

Desk, free WiFi, bed sheets

Junior Suite (2 adults + 2 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Renovated in 2022
Sofa bed - twin
Rainfall showerhead
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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  • Pool
  • All-inclusive
  • Spa
  • Kids pool
3.9 out of 5, Good, (248)
The price is AU$383
for 1 room
includes taxes & fees
8 Mar - 9 Mar
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About the area

Teguise

A family-friendly stay in Teguise awaits you at Barcelo Lanzarote Active Resort. You'll be 2.9 km (1.8 mi) from Las Cucharas Beach and 7.1 km (4.4 mi) from Cesar Manrique Foundation. Highlights at this beach hotel include 5 restaurants, 9 outdoor swimming pools and 2 poolside bars. .A pampering day can include hot stone massages and sports massages. The buffet restaurant, Buffet Olivina & Nimbra, is open for breakfast, lunch and dinner. Breeze & Marella Pool Bar is the hotel's own bar, serving drinks along with lunch. Enjoy the free kids' club, gym, kids' swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free buffet breakfast is offered between 6:30 AM and 10:30 AM. There's also the convenience of free parking nearby. .Places within a 30-minute drive of this 4-property class Teguise hotel include Los Verdes Cave and Jameos del Agua Caves.

What's nearby

  • AquaPark Costa Teguise - 4 min drive
  • Playa Bastián - 6 min drive
  • Jablillo Beach - 6 min drive
  • Las Cucharas Beach - 6 min drive
  • Cesar Manrique Foundation - 8 min drive

Getting around

  • Arrecife (ACE-Lanzarote) - 14 min drive

Restaurants

  • ‪Jesters - ‬3 min drive
  • ‪Masala lounge - ‬6 min drive
  • ‪The Shamrock - ‬4 min drive
  • ‪La Vaca Loca - ‬3 min drive
  • ‪La Dolce Vita - ‬1 min walk

About this property

Barcelo Lanzarote Active Resort

Beach hotel with 9 outdoor pools, near Las Cucharas Beach
Some rates at Barcelo Lanzarote Active Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Barcelo Lanzarote Active Resort, you'll find 9 outdoor swimming pools, a fitness centre, and a children's pool. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Barcelo Lanzarote Active Resort. A complete renovation of Barcelo Lanzarote Active Resort was completed in January 2022.

Smoking is allowed in designated areas at this 4-star Teguise hotel.

  • 659 guestrooms or units
  • 5 levels
  • 8 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
Barcelo Lanzarote Active Resort offers 659 air-conditioned accommodations, with a hairdryer. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and sports massages.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 10 metres
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • BLounge & Geria Lobby Bar
  • Breeze & Marella Pool Bar
  • Buffet Olivina & Nimbra
  • Champs Sports Bar
  • KOI & Dolce Vita

Things to do

  • 9 outdoor pools
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Mini golf
  • Playground
  • TV in common areas

Family friendly

  • 9 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 23-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 July to 30 June:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 25
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Be Live Lanzarote
Hotel Oasis Lanzarote Teguise
Be Live Lanzarote Resort Teguise
Be Live Lanzarote Teguise
Be Live Resort Lanzarote
Lanzarote Be
Lanzarote Be Live
Lanzarote Be Live Resort
Live Lanzarote
Live Lanzarote Resort
Be Live Family Lanzarote Resort Teguise
Hotel Oasis Lanzarote
Be Live Family Lanzarote Teguise
Be Live Family Lanzarote
Occidental Allegro Oasis Hotel Costa Teguise
Occidental Allegro Oasis Costa Teguise
Oasis Lanzarote Teguise
Be Live Family Lanzarote Resort Costa Teguise
Oasis Lanzarote
Occidental Lanzarote Playa Hotel Teguise
Occidental Lanzarote Playa Hotel
Occidental Lanzarote Playa Teguise

Frequently asked questions

What is the cancellation policy at Barcelo Lanzarote Active Resort?

Barcelo Lanzarote Active Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barcelo Lanzarote Active Resort?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Barcelo Lanzarote Active Resort on 23 Mar 2025 start from AU$300.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Barcelo Lanzarote Active Resort?

Yep, Barcelo Lanzarote Active Resort is a short 12-minute walk from Playa el Ancla. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Barcelo Lanzarote Active Resort?

There's no onsite spa, but this property does offer services like sports massages.

Does Barcelo Lanzarote Active Resort have a pool?

Barcelo Lanzarote Active Resort has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Barcelo Lanzarote Active Resort?

Barcelo Lanzarote Active Resort features 2 poolside bars, 9 outdoor pools and 5 restaurants.

What makes Barcelo Lanzarote Active Resort a romantic place to stay?

A bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Barcelo Lanzarote Active Resort.

Is Barcelo Lanzarote Active Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Barcelo Lanzarote Active Resort is a hit with families.

Does Barcelo Lanzarote Active Resort serve breakfast?

Yep, complimentary buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Barcelo Lanzarote Active Resort?

No, Barcelo Lanzarote Active Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Barcelo Lanzarote Active Resort?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner. The bar is closed seasonally each year from July 29 until June 30.

What time are check-in & check-out at Barcelo Lanzarote Active Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Barcelo Lanzarote Active Resort?

No, only service animals are allowed.

Barcelo Lanzarote Active Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 200 out of 565 reviews
Rating 8 - Good. 229 out of 565 reviews
Rating 6 - Okay. 90 out of 565 reviews
Rating 4 - Poor. 34 out of 565 reviews
Rating 2 - Terrible. 12 out of 565 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marcela

Travelled with partner
Liked: Amenities
Such an incredible resort, staff are soo friendly and wonderful! It has absolutely everything you could think of, we have the most amazing time here!
Stayed 5 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Oct 2024

10/10 Excellent

Caoilin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

philip

Liked: Cleanliness, property conditions & facilities
Cx
Stayed 7 nights in Nov 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Nov 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Georgie

Stayed 6 nights in Oct 2024

10/10 Excellent

Magdalena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived we found exeptional service from the reception staff. As there was little queue we were invited to another desk to check in. Room was very clean and decorated with taste. All staff, cleaners, receptionists, waiters, cooks, gardeners, bartenders were very friendly and helpfull. Dining was very good, variety of food so everybody could find something they liked. We used dolce vita restaurant for my partners bday and there was no disappointment either, everything tasted as in Italy. We even received bday card from experience manager from the hotel. Check out process very quick and without any issues. I can highly recommend this hotel.
Stayed 7 nights in Oct 2024

8/10 Good

iñigo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Buen hotel, necesita un poco de reforma
muy buena estancia
Stayed 7 nights in Sep 2024

10/10 Excellent

Hana

Stayed 6 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 1 week stay at Barcelo.
Overall everything was great, service great, very comfortable bed, servicing of room excellent.
Stayed 6 nights in Sep 2024

8/10 Good

Claire

Stayed 10 nights in May 2024

8/10 Good

Claire

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the hotel three times and it is great for a young family. They have a great splash park with sun beds around, and multiple other pools. Fantastic entertainment team for children and very enthusiastic. The buffet food options are varied and they do a fabulous breakfast. Staff friendly and helpful. Overall recommend.
Stayed 7 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very nice hotel
Stayed 11 nights in Aug 2024

10/10 Excellent

Gwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only a short drive from the airport. Great resort for being active and also relaxing. Lots of options to try new activities during the day and some entertainment each evening. No booking required. Gym for over 14s only. Not all activities were inclusive as some had a small fee. Room was spotless. Food was excellent, being fresh and varied each day. Perfect for our 5 day holiday. Highly recommended.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, i hadn't stayed in a hotel for a long time, so it was a bit of a culture shock at first. I only booked it for the Olympic pool tbh. The resort is absolutely huge and although it was busy, it didnt feel crowded in any way. I paid a bit extra to have a sea view room. These rooms are renovated to a very nice standard, they are part sea view & part pool view, very spacious including a large balcony with sun pretty much all day. On Expedia, i couldnt see an option for the 'Royal Level', it wasnt clear, but this was the next best thing. The food was good, plenty of choice and every night, something was being cooked fresh - chicken, pizza, burger etc and in the morning eggs are cooked fresh for breakfast. I did expect everyone to be pretty sporty, but activities and the gym were not used by many. For me, it meant a choice of lanes in the pool at any time of day which was wonderful. The staff were kind, friendly and helpful except the pool towel guy at the Marella pool who acted as though he had knitted the towels himself by hand & definitely thought you didnt deserve one! As someone who enjoys the beach, its worth knowing that although this hotel is right on the coast, there is no beach, it is all rocks and unaccessible. There are no shops or restaurants or town near the hotel and the view is of industrial area - i found this different from anywhere I'd stayed before. All in all, I would return for the amazing swimming, but it is isolated if the weather had been not great
Stayed 4 nights in Jul 2024

6/10 Okay

Rebecca

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
We arrived late but check-in was good; super quick and helpful. However, the bands given to us didn't open our bedroom door, the man who helped us with our bags let us into the room and went back to reception to get new bands, but none of them worked either. We had a family room as the bunk beds were great for the 3 and 5 year old, however there was a list of things we weren't impressed with in the room - the patio doors were stiff and wobbly, the sliding door into the bunk bed area was broken and wouldn't move, the bathroom sliding door was stiff and wouldn't close, there was no main light in the bedroom just the side lights, the floor was dirty (bottoms of our feet were filthy), the safe didn't work, there were 2 travel cots taking up space in the bedroom that we didn't need or ask for and the shower had a lot of mould.
Stayed 7 nights in Jul 2024

8/10 Good

Freli Abeabe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to be able to use the facilities at both hotels. Animation Team were brilliant, friendly and so hard working! Food was decent - pizza in the Playa side highly recommended. Brilliant idea of the wrist band as room key - would love for all inclusive hotels to have this! Barcelo’s are quite nice too- could double as an accessory. Most staff were helpful. The water in the cove near the hotel was gorgeous - rocky and deep though shame I was not a strong swimmer so I prefer a sandy beach.
Stayed 7 nights in Jul 2024

6/10 Okay

Helena

Liked: Staff & service
Stayed 10 nights in Jul 2024

10/10 Excellent

Martin John

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to relax.
Stayed 6 nights in Jul 2024

8/10 Good

Shirley

Travelled with family
Liked: Staff & service, property conditions & facilities
Dining staff never offered us any water at our evening meal. Other tables had been given a jug of water. And one lady in the entertainment team was very unprofessional. She ignored us and two other families at the bingo.
Stayed 5 nights in Jul 2024

10/10 Excellent

Rugile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing stay, we stayed in the junior suite and it was perfect! the cocktails were amazing. Although dinner was quite repetitive it was still of high standard
Stayed 7 nights in Jun 2024