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SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

3 outdoor pools
View from room
Property grounds
Free minibar, in-room safe, desk, laptop workspace
3 outdoor pools

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • On private beach
  • Pool
  • All-inclusive
  • Pet-friendly
  • Room service
The current price is AU$938
includes taxes & fees
3 Apr - 4 Apr

Explore the area

Map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪13 min walk‬
  • Punta Sam Beach
    ‪13 min walk‬
  • Mujeres Beach
    ‪18 min walk‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪60 min walk‬

Room options

View all photos for Room, 1 King Bed (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Delight)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View (Delight)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Delight)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Room, 2 Queen Beds

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 2 Queen Beds, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Captivate Swim out)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed (Euphoria)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Captivate Swim out)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Suite, 1 Queen Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Elite Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Ocean View (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Ocean View (Euphoria)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Delight)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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  • Spa
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4.4 out of 5, Excellent, (3641)
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About the area

Punta Sam

A luxury stay in Punta Sam awaits you at SLS Playa Mujeres – ALL Inclusive Collection. Within just a 15-minute stroll, you'll find Punta Sam Ferry Terminal and Punta Sam Beach. Highlights at this all-inclusive property include 18 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Ciel Spa can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. With 3 beach bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site marina and nightclub. 8719 square feet (810 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a children's swimming pool. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Playa Mujeres property include Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez.

What's nearby

  • Punta Sam Ferry Terminal - 13 min walk
  • Punta Sam Beach - 13 min walk
  • Mujeres Beach - 18 min walk
  • Playa Mujeres Golf Club - 7 min drive
  • Ultramar Ferry Puerto Juárez - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 39 min drive

Restaurants

  • ‪Hiroshi Bar - ‬15 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Restaurant Flamingos - ‬4 min drive
  • ‪Caprichos Villa del Palmar - ‬12 min walk
  • ‪Davinos - ‬11 min walk

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Luxury property on the beach, with 3 outdoor pools
SLS Playa Mujeres – ALL Inclusive Collection is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At SLS Playa Mujeres – ALL Inclusive Collection, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 18 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 beach bars and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, a 24-hour fitness centre and a garden. Free self parking is available. A complete renovation of SLS Playa Mujeres – ALL Inclusive Collection was completed in November 2024.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 498 guestrooms or units
  • 5 levels
  • 2 buildings
  • 18 dining venues
  • 3 bars on the beach
  • 5 bars or lounges
  • 3 coffee shops
  • Conference rooms
  • 8719 sq ft of conference space
  • 810 sq. m of conference space
  • Nightclub
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and a safe. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, slippers, hairdryers and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Ciel Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Kayaking
  • Nightclub
  • Paddleboard
  • Snorkelling
  • Table tennis
  • Water sports equipment
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (8,719 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 4000.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 42 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2 per person, per night
  • Management fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 4000.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

Frequently asked questions

What is the cancellation policy at SLS Playa Mujeres – ALL Inclusive Collection?

SLS Playa Mujeres – ALL Inclusive Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SLS Playa Mujeres – ALL Inclusive Collection?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at SLS Playa Mujeres – ALL Inclusive Collection on 3 Apr 2025 start from AU$931.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SLS Playa Mujeres – ALL Inclusive Collection?

Yep, SLS Playa Mujeres – ALL Inclusive Collection has a free self car park.

Are there any beaches close to SLS Playa Mujeres – ALL Inclusive Collection?

Yep, SLS Playa Mujeres – ALL Inclusive Collection is a short 18-minute walk from Mujeres Beach. Fun beach activities include yoga, volleyball and jet skiing. You can also find water sports equipment and motor boats.

Is there a spa on site at SLS Playa Mujeres – ALL Inclusive Collection?

Yep, Ciel Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does SLS Playa Mujeres – ALL Inclusive Collection have a pool?

SLS Playa Mujeres – ALL Inclusive Collection has 3 outdoor swimming pools and a kids' pool.

Does SLS Playa Mujeres – ALL Inclusive Collection have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at SLS Playa Mujeres – ALL Inclusive Collection?

SLS Playa Mujeres – ALL Inclusive Collection features a private beach, 3 beach bars and 3 outdoor pools. All guestrooms come with 24-hour room service and free minibar items.

What makes SLS Playa Mujeres – ALL Inclusive Collection a romantic place to stay?

Couples spa treatments and a private beach, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at SLS Playa Mujeres – ALL Inclusive Collection.

Is SLS Playa Mujeres – ALL Inclusive Collection family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that SLS Playa Mujeres – ALL Inclusive Collection is a hit with families.

Is there a free airport shuttle available at SLS Playa Mujeres – ALL Inclusive Collection?

No, SLS Playa Mujeres – ALL Inclusive Collection does not offer an airport shuttle service.

Is there a bar or restaurant at SLS Playa Mujeres – ALL Inclusive Collection?

Relax with a coldie at the 3 beach bars or 5 lounge bars, and grab a meal at SLS Playa Mujeres – ALL Inclusive Collection's 18 restaurants.

What time are check-in & check-out at SLS Playa Mujeres – ALL Inclusive Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at SLS Playa Mujeres – ALL Inclusive Collection?

There is a golf course next to SLS Playa Mujeres – ALL Inclusive Collection.

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 150 out of 224 reviews
Rating 8 - Good. 37 out of 224 reviews
Rating 6 - Okay. 19 out of 224 reviews
Rating 4 - Poor. 6 out of 224 reviews
Rating 2 - Terrible. 12 out of 224 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was great overall. The food was the highlight for sure, some of the best resort food we’ve had. Ivan and Mario at the Monkey bar were fantastic bartenders.
Stayed 7 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Zijad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very glad to have upgraded to Elite and had the pleasure of getting help from the collective butlers that’s Rodrigo, Andrea, and Mauricio! The only regret I had was not being able to buy merch to remember our wonderful time there as the SLS Playa Mujeres ornaments were not for sale! It would’ve been such a nice addition to our tree.
Stayed 3 nights in Nov 2024

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Andranik Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Nabil

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SLS Playa Mujeres felt like home from the start. The staff was fantastic, the resort stunning, the food was excellent, and for the first time, I slept perfectly in a hotel. Truly an unforgettable stay!
Stayed 5 nights in Nov 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TOOK CARE OF EVERYTHING, FRIENDLY, COURTEOUS, TREATED YOU AS WELCOMED GUESTS. GETTING THEIR FROM CANCUN AIRPORT SEEMS COSTLY AND TRICKY FOR NON-SPANISH SPEAKERS. THE RESORT IS NEW AND FRESH. WE STAYED 11 DAYS AND WENT ON A DAY TRIP TO THE MAYAN PYRAMIDS IN YUCATAN. ENJOYABLE EXPERIENCE!!
Stayed 9 nights in Nov 2024

8/10 Good

Jean-Claude

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

Agron

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants, our favorite was the Mexican one. Beautiful brand new property. Staff is extremely helpful and super pleasant. We enjoyed our stay and are planning another one soon.
Stayed 4 nights in Nov 2024

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and great. Too noisy and load music everywhere and sometimes you could hear to different musics playing at the same time
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlos Felipe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to start by thanking the hotel staff for their unbeatable service, Vanesa, Luis, Siro, Ale, Cesar, Alor, David and especially Mr. Miguel Barquet for the personalized service to our family. I also have to mention that the food in all the restaurants we visited was A , the beach is super comfortable and cozy. The property has plenty of space and is well distributed for the activities that the hotel has, it also has 2 gyms with trainers that make exercise easier. In general I recommend it for the food, service and beach,
Stayed 5 nights in Nov 2024

10/10 Excellent

Maksim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and beautiful resort. Coffee bar had very delicious snacks and desserts.
Stayed 4 nights in Nov 2024

10/10 Excellent

Milana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property , beautiful resort , staff was great , shoutout to our waiter Jordy
Stayed 6 nights in Nov 2024

10/10 Excellent

Estefania Bermudez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super recommended, excellent place
Stayed 5 nights in Nov 2024

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the brand new SLS! They are still working out some kinks but I definitely plan to come back. Penelope, Joe & Roberto were so accommodating and welcoming. I would also like to acknowledge Miguel and Antonio at Union, great team!
Stayed 3 nights in Nov 2024

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar maravilloso
Un hotel todo incluido. . Nos tocó recién inaugurado, servicio excelente,
Stayed 4 nights in Nov 2024

2/10 Terrible

José, Puebla

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Las instalaciones muy buenas
Stayed 4 nights in Nov 2024