Parklane, a Luxury Collection Resort & Spa, Limassol

5.0 star property
Luxury hotel connected to the convention centre in Limassol with 4 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Parklane, a Luxury Collection Resort & Spa, Limassol

Indoor pool, 3 outdoor pools
Rooftop terrace
Villa, 3 Bedrooms, Non Smoking, Garden View (Balcony)
4 restaurants, breakfast, lunch, dinner served; local cuisine
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • Room service
The price is AU$369
includes taxes & fees
8 Jan - 9 Jan 2025

Explore the area

Map
11 Giannou Kranidioti Street, Limassol, Limassol District, 4534
  • Amathus Ruins
    5 min drive
  • Saint Anna Church
    7 min drive
  • Il Teatro
    1 min walk
  • Larnaca (LCA-Larnaca Intl.)
    41 min drive

Room options

Deluxe Room, 2 Single Beds, Non Smoking, Sea View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed
Blackout curtains
Premium bedding
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Family Suite, 2 Bedrooms, Non Smoking, Sea View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 72 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking, Sea View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 38 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds, Non Smoking, Sea View

Highlights

Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 38 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Suite, 1 Bedroom, Non Smoking, Sea View (Poolside)

Highlights

Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 95 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Sea View

Highlights

Private pool
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 95 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Panoramic Suite, 1 Bedroom, Non Smoking

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 74 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Panoramic Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Private bathroom
  • 90 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms, Non Smoking (Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Hairdryer
  • Park view
  • Sleeps 4
  • 2 Double Beds

Business Suite, 1 Bedroom, Non Smoking, Sea View

Highlights

Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sea view
  • Sleeps 2
  • 1 King Bed

Villa, 3 Bedrooms, Non Smoking, Garden View (Balcony)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 215 sq m
  • Park view
  • Sleeps 6
  • 3 Double Beds

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 42 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Private bathroom
  • 42 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom, Non Smoking, Sea View

Highlights

Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sea view
  • Sleeps 2
  • 1 King Bed

Villa, 1 Bedroom, Non Smoking

Highlights

Private pool
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 166 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed
Blackout curtains
Premium bedding
  • 42 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Sea View

Highlights

Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sea view
  • Sleeps 2
  • 1 King Bed

Villa, 2 Bedrooms, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Private pool
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
  • 226 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Limassol

At Parklane, a Luxury Collection Resort & Spa, Limassol, you'll be connected to the convention centre and 3.5 km (2.2 mi) from Amathus Ruins. Highlights at this luxury hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Kalloni Spa can include massages, body wraps and body scrubs along with thalassotherapy and mani/pedis. The restaurant, LPM, is open for dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the 2 outdoor tennis courts, indoor swimming pool and gym plus access to aerobics classes. Business amenities include 11 meeting rooms, a conference centre, and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .With a stay at this 5-property class Limassol hotel, you'll be 4.5 km (2.8 mi) from Saint Anna Church and 4.5 km (2.8 mi) from Amathus Beach.

What's nearby

  • Amathus Ruins - 5 min drive
  • Saint Anna Church - 7 min drive
  • Amathus Beach - 12 min drive
  • Seafront Promenade - 15 min drive
  • Limassol Marina - 17 min drive

Getting around

  • Larnaca (LCA-Larnaca Intl.) - 41 min drive

Restaurants

  • ‪St-Raphael Beach - ‬11 min walk
  • ‪Malindi Beach Bar & Restaurant - ‬13 min walk
  • ‪Chester's - ‬16 min walk
  • ‪Lanes - ‬2 min walk
  • ‪Plus Sea - ‬4 min drive

About this property

Parklane, a Luxury Collection Resort & Spa, Limassol

Luxury hotel connected to the convention centre in Limassol with 4 restaurants
Parklane, a Luxury Collection Resort & Spa, Limassol offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A 24-hour business centre and 11 meeting rooms are available. An indoor pool, a children's pool, and a health club are also featured at the luxury Parklane, a Luxury Collection Resort & Spa, Limassol. Free self parking and valet parking are available.

This 5-star Limassol hotel is smoke free.

  • 274 guestrooms or units
  • 5 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Parklane, a Luxury Collection Resort & Spa, Limassol offers 274 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Beds feature premium bedding. LED televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Kalloni Spa has 15 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 17.50 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Il Teatro
  • Lanes
  • LPM
  • Nammos Limassol

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Conference centre

Outdoors

  • Garden
  • On the waterfront
  • Terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 150.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 17.5 for children
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Parklane Luxury Collection Resort
Parklane Luxury Collection Resort Limassol Pyrgos
Parklane Luxury Collection Limassol Pyrgos
Parklane, a Luxury Collection Resort & Spa, Limassol Pyrgos
Hotel Parklane, a Luxury Collection Resort & Spa, Limassol
Parklane Luxury Collection Resort Limassol
Parklane Luxury Collection Limassol
Parklane a Luxury Collection Resort Spa Limassol
Le Meridien Limassol Spa Resort
Parklane Collection Limassol

Frequently asked questions

What is the cancellation policy at Parklane, a Luxury Collection Resort & Spa, Limassol?

Parklane, a Luxury Collection Resort & Spa, Limassol offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Parklane, a Luxury Collection Resort & Spa, Limassol?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Parklane, a Luxury Collection Resort & Spa, Limassol on 8 Jan 2025 start from AU$368.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Parklane, a Luxury Collection Resort & Spa, Limassol?

Yep, Parklane, a Luxury Collection Resort & Spa, Limassol has a free self car park and free valet parking.

Are there any beaches close to Parklane, a Luxury Collection Resort & Spa, Limassol?

The closest beach to Parklane, a Luxury Collection Resort & Spa, Limassol is Amathus Beach (4.2 km).

Is there a spa on site at Parklane, a Luxury Collection Resort & Spa, Limassol?

Yep, Kalloni Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Parklane, a Luxury Collection Resort & Spa, Limassol have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Parklane, a Luxury Collection Resort & Spa, Limassol have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Parklane, a Luxury Collection Resort & Spa, Limassol?

Parklane, a Luxury Collection Resort & Spa, Limassol features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Parklane, a Luxury Collection Resort & Spa, Limassol a romantic place to stay?

A hot tub and beachfront dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Parklane, a Luxury Collection Resort & Spa, Limassol.

Is Parklane, a Luxury Collection Resort & Spa, Limassol family-friendly?

You bet! With amenities such as a children's club, a children's pool and babysitting services, it's no surprise that Parklane, a Luxury Collection Resort & Spa, Limassol is a hit with families.

Does Parklane, a Luxury Collection Resort & Spa, Limassol serve breakfast?

Sure does, buffet brekkie is on offer daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Parklane, a Luxury Collection Resort & Spa, Limassol?

No, Parklane, a Luxury Collection Resort & Spa, Limassol does not offer an airport shuttle service.

Is there a bar or restaurant at Parklane, a Luxury Collection Resort & Spa, Limassol?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Parklane, a Luxury Collection Resort & Spa, Limassol?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Parklane, a Luxury Collection Resort & Spa, Limassol?

Cats and dogs are welcome at Parklane, a Luxury Collection Resort & Spa, Limassol, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 10 kg per pet.

Parklane, a Luxury Collection Resort & Spa, Limassol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 84 out of 112 reviews" "
Rating 8 - Good. 12 out of 112 reviews" "
Rating 6 - Okay. 6 out of 112 reviews" "
Rating 4 - Poor. 4 out of 112 reviews" "
Rating 2 - Terrible. 6 out of 112 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Sep 2024

10/10 Excellent

Lidor

Stayed 4 nights in Aug 2024

6/10 Okay

Maor

Stayed 5 nights in Aug 2024

10/10 Excellent

YARON

Liked: Cleanliness, staff & service, property conditions & facilities
Buutiful hotel
Stayed 3 nights in Aug 2024

6/10 Okay

Elizabeth, Dbayeh

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The staff were not friendly to the children, they were very rude
Stayed 4 nights in Aug 2024

10/10 Excellent

rikki

Stayed 14 nights in Jul 2024

10/10 Excellent

Idan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Maor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Quazi Gulam Kibriya

Stayed 4 nights in Jun 2024

10/10 Excellent

Hila

Stayed 3 nights in Jun 2024

6/10 Okay

GUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
Average
Stayed 2 nights in Jun 2024

2/10 Terrible

Andria

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not worth the money
Stayed 1 night in Jun 2024

10/10 Excellent

johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Keith

Stayed 10 nights in Apr 2024

10/10 Excellent

Janine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous. Rooms and resort have all of the finishing touches for a high end resort. The staff are experienced and add an extra level of class to the place. They were outstanding. The food is another highlight. Excellent sommeliers too! Comfortable beds (and they accommodated the temperature I wanted the room nice and cool). Pools were heated and there were always staff to help with towels and cabanas. The spa is exceptional.
Stayed 7 nights in Apr 2024

10/10 Excellent

Lisa

Stayed 3 nights in Apr 2024

8/10 Good

GUY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Weekend
Business weekend
Stayed 1 night in Apr 2024

10/10 Excellent

daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Cyprus High level Far from the city
Stayed 2 nights in Apr 2024

10/10 Excellent

raz

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and all is high end quality
Stayed 1 night in Mar 2024

10/10 Excellent

Melita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

KYRIACOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service. Staff well mannered.
Stayed 1 night in Mar 2024

10/10 Excellent

Mohammad

Stayed 3 nights in Mar 2024

10/10 Excellent

No David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently 5*
All round consistently good luxury hotel. Accommodating staff and good attention to detail means that you can be demanding and personalise your stay and the team here will take care of everything. Well equipped gym and again friendly team to greet you.
Stayed 2 nights in Nov 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

4/10 Poor

Verified traveller

Liked: Room comfort
Quality go down
I’ve stayed in this hotel Many times before, but this one was a terrible one. Nobody answered my emails and phone calls regarding an early check in, despite I’ve done it well in advance, if early check in is unavailable -that’s fine, but at least I wanted to know about this possibility or at least someone answer me. Gentleman at the reception told me that’s not acceptable and he will find me a room in an hour, but he found one only in 3 hours. First room we’ve checked in was dirty, with iron-damaged sofa, dirty floors and 50% empty minibar. When we requested to move to different room, our request was accepted and new room was perfect. There was a big conference during our stay, and hotel staff were caring about this conference more than their guests, most of the restaurants were unavailable, because of this conference, and the only option was “try our pan-Asian restaurant” at the lobby - not the the best gesture. I was waiting for a cup for more than one day, and asked if it's possible to bring a vase in the room, I was waiting for more than an hour at night, I tried to call reception with in room phone and by mobile Phone- no answer, I came down to the reception to ask for a vase and asked if it's possible to bring one. I would completely understand if it wouldn't be possible, but staff told me “of course” and I was waiting ages. Everything went wrong this time. But I wanted to say huge thank you to beach staff and valet parking staff.
Stayed 3 nights in Oct 2023