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Hotel Citadelle

3.0 star property
Québec City hotel in Les Rivières with 24-hour front desk and coffee shop/cafe
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed
Deluxe Apartment (8 people)
Deluxe Apartment (8 people)
Lobby lounge
Deluxe Apartment (8 people) | Private kitchen

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • 24/7 front desk
  • Parking included
The price is AU$113
includes taxes & fees
2 Jan - 3 Jan 2025

Explore the area

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Carie Factory Amusement Center
    3 min drive
  • Thaï Zone
    4 min walk
  • Quebec, QC (BQC-Sainte-Foy Bus Station)
    4 min drive
  • Québec, QC (YQB-Jean Lesage Intl.)
    11 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

Highlights

Private hot tub
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

Highlights

Air conditioning
Fridge
TV
Blackout curtains
2 bedrooms
Private bathroom
Hairdryer
Cable channels
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • 25.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen

Deluxe Apartment (8 people)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Fridge
TV
Blackout curtains
2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • Sleeps 3
  • 1 King Bed

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Parking included
Free WiFi
Air conditioning
Business services
3.7 out of 5, Good, (1667)
The price is AU$85
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About the area

Québec City

At Hotel Citadelle you'll be 2.8 km (1.8 mi) from Carie Factory Amusement Center and 3.1 km (1.9 mi) from Recreofun Amusement Centre. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and free newspapers in the lobby. Additionally, you'll find a free manager's reception, a coffee shop/cafe and coffee/tea in a common area. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Les Rivières hotel include Laval University and Aquarium of Quebec.

What's nearby

  • Laval University - 5 min drive
  • Aquarium of Quebec - 6 min drive
  • Laurier Quebec - 6 min drive
  • Les Galeries de la Capitale - 6 min drive
  • Vidéotron Centre - 9 min drive

Getting around

  • Quebec Sainte-Foy Station - 11 min drive
  • Jean Lesage International Airport (YQB) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Le Folichon Cabaret - ‬2 min drive
  • ‪A&W Restaurant - ‬3 min drive
  • ‪Roulo Vietnamien - ‬4 min drive

About this property

Hotel Citadelle

Québec City hotel in Les Rivières with 24-hour front desk and coffee shop/cafe
There's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Citadelle. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 36 guestrooms or units
  • Manager's reception (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hotel Citadelle offers 36 accommodations with free newspapers and a hairdryer. Televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Spa tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2025-07-31, 063070

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hotel Citadelle?

Hotel Citadelle offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Citadelle?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Citadelle on 2 Jan 2025 start from AU$112.7, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Citadelle?

Yep, Hotel Citadelle has a free self car park and free extended parking.

Is there a free airport shuttle available at Hotel Citadelle?

No, Hotel Citadelle does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Citadelle?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Citadelle?

No, pets are not allowed.

Hotel Citadelle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 300 out of 1000 reviews" "
Rating 8 - Good. 378 out of 1000 reviews" "
Rating 6 - Okay. 194 out of 1000 reviews" "
Rating 4 - Poor. 73 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Business traveller
Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Kanishk

Travelled with family, Business traveller
Liked: Cleanliness
Room was clean but there was too much noise of vehicles from out side. Microwave was not working. Breakfast was not included.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yuliya

Travelled with family
Liked: Cleanliness, staff & service
The hotel is clean, staff is very friendly. I would recomend this place.
Stayed 1 night in Sep 2024

4/10 Poor

kyle

Stayed 1 night in Sep 2024

8/10 Good

Min

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bedlines are thin. It would be nice if the hotel can upgrade it to thicker ones.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yongchun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wash room facilities are good
Stayed 2 nights in Sep 2024

8/10 Good

Clervil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Mélanie

Liked: Cleanliness, amenities
C’est ok le matelas est confortable
Stayed 1 night in Aug 2024

8/10 Good

Leann, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service
Staff was fantastic! Very helpful for tourists. Condition of hotel is a bit worn but very clean. Flip security lock knob on our door was broken off and on leaving I realized coat hook and light fixture by door were not attached properly. It looks almost like they’re in mid renovations while keeping the rooms clean and open.
Stayed 1 night in Aug 2024

4/10 Poor

Christopher

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room at this property had been recently broken into at least that’s what it look like the door was broken. The safe was missing out of the room security camera on the outside of the building was hanging, and you also didn’t need a key to get in the building because of the broken handle.
Stayed 1 night in Aug 2024

6/10 Okay

Patti

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old , dilapidated, musty rooms. Basement rooms need a serious update. Definitely not worth $234 for1 night
Stayed 1 night in Aug 2024

6/10 Okay

Rick

Travelled with partner
Liked: Staff & service
.
Stayed 1 night in Aug 2024

8/10 Good

Nesline sandra

Stayed 3 nights in Aug 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and very helpful. The room is clean and the hallway smelled freshly cleaned as well. Pool area was clean but Sauna was not working. The only thing I didn't like was the bathroom was so small the sink was outside the bathroom. Theres no AC but they provide fans for you to use.
Stayed 1 night in Aug 2024

8/10 Good

enrico

Travelled with family
Normal old hotel,
Stayed 2 nights in Aug 2024

6/10 Okay

Mario

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy
We really like this hotel. It looks like vintage. Very clean and comfy. Customer service was very friendly!! . The only thing that missed and would had completed a super good stay is a breakfast. At least a complementary one.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Easy go to highway.
Stayed 2 nights in Aug 2024

2/10 Terrible

Renato

Disliked: Property conditions & facilities, room comfort
The black guy in the recieption was so disrespectful, he doesn’t talk nicely when reminding us about our time to check out.
Stayed 1 night in Aug 2024

4/10 Poor

Pierre

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very old not so clean noise it was supposed to have breakfast only coffee and they don’t change the bed sheets every day and they don’t make the bed every day either The good thing the bedroom is very dark and I slept well because of the darkness in the bedroom
Stayed 9 nights in Aug 2024

8/10 Good

Mousa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Guy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très rudimentaire
Stayed 1 night in Aug 2024

2/10 Terrible

ALIS

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024