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Hôtel Québec Inn

3.0 star property
Hotel with a full-service spa, near Club de Golf L'Albatros Ste Foy
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Québec Inn

Indoor spa tub
Breakfast, lunch and dinner served
Bar (on property)
Economy room, 1 Double bed - Interior Balcony, restaurant area
Modern room, 1 Queen bed and 1 Queen Murphy bed - Interior Balcony | Terrace/patio

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Hot tub
  • Bar
    Bar
  • Room service
    Room service
The price is AU$154
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
7175, Boulevard Wilfrid-Hamel Ouest, Québec City, QC, G2G 1B6
  • Carie Factory Amusement Center
    14 min walk
  • Recreofun Amusement Centre
    16 min walk
  • Parc de la Plage-Jacques-Cartier
    8 min drive
  • Québec, QC (YQB-Jean Lesage Intl.)
    5 min drive

Room options

View all photos for King bed Suite - Empire Theme

King bed Suite - Empire Theme

King bed Suite - Empire Theme

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Queen bed Suite - Asian Theme

Queen bed Suite - Asian Theme

Queen bed Suite - Asian Theme

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy room, 1 Double bed - Exterior View

Economy room, 1 Double bed - Exterior View

Economy room, 1 Double bed - Exterior View

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy room, 1 Double bed - Interior Terrace, restaurant area

Economy room, 1 Double bed - Interior Terrace, restaurant area

Economy room, 1 Double bed - Interior Terrace, restaurant area

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Modern room, 1 Queen bed and 1 Queen Murphy bed with fireplace - Exterior View

Modern room, 1 Queen bed and 1 Queen Murphy bed with fireplace - Exterior View

Modern room, 1 Queen bed and 1 Queen Murphy bed with fireplace - Exterior View

Highlights

Fireplace
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Microwave
  • Sleeps 5
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Traditional room, 1 Queen bed - Interior Balcony, garden area

Traditional room, 1 Queen bed - Interior Balcony, garden area

Traditional room, 1 Queen bed - Interior Balcony, garden area

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Modern room, 1 Queen bed and 1 Queen Murphy bed with fireplace - Interior View

Modern room, 1 Queen bed and 1 Queen Murphy bed with fireplace - Interior View

Modern room, 1 Queen bed and 1 Queen Murphy bed with fireplace - Interior View

Highlights

Fireplace
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Traditional room, 2 Double beds - Exterior View

Traditional room, 2 Double beds - Exterior View

Traditional room, 2 Double beds - Exterior View

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy room, 1 Double bed - Interior Balcony, restaurant area

Economy room, 1 Double bed - Interior Balcony, restaurant area

Economy room, 1 Double bed - Interior Balcony, restaurant area

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional room, 1 Queen bed - Interior Terrace, garden area

Traditional room, 1 Queen bed - Interior Terrace, garden area

Traditional room, 1 Queen bed - Interior Terrace, garden area

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional room, 1 Queen bed and 1 double sofa bed - Exterior view

Traditional room, 1 Queen bed and 1 double sofa bed - Exterior view

Traditional room, 1 Queen bed and 1 double sofa bed - Exterior view

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional room, 1 Double Murphy bed and 1 Double Sofa-Bed with Kitchenette - Exterior View

Traditional room, 1 Double Murphy bed and 1 Double Sofa-Bed with Kitchenette - Exterior View

Traditional room, 1 Double Murphy bed and 1 Double Sofa-Bed with Kitchenette - Exterior View

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Modern room, 1 Queen bed and 1 Queen Murphy bed - Interior Balcony

Modern room, 1 Queen bed and 1 Queen Murphy bed - Interior Balcony

Modern room, 1 Queen bed and 1 Queen Murphy bed - Interior Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Microwave
  • Sleeps 5
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for King bed Suite with Sofa bed - Polynesian Theme

King bed Suite with Sofa bed - Polynesian Theme

King bed Suite with Sofa bed - Polynesian Theme

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King bed Suite with Sofa bed - Nuptial Theme

King bed Suite with Sofa bed - Nuptial Theme

King bed Suite with Sofa bed - Nuptial Theme

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional room, 2 Double beds - Interior Terrace, pool area

Traditional room, 2 Double beds - Interior Terrace, pool area

Traditional room, 2 Double beds - Interior Terrace, pool area

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional room, 1 Queen bed - Exterior View

Traditional room, 1 Queen bed - Exterior View

Traditional room, 1 Queen bed - Exterior View

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed

View all photos for King bed Suite with Sofa bed - Art Deco Theme

King bed Suite with Sofa bed - Art Deco Theme

King bed Suite with Sofa bed - Art Deco Theme

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

LHotelQuébec

Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (1647)
The price is AU$181
for 1 night
includes taxes & fees
9 Dec - 10 Dec
LHotelQuébec

About the area

Québec City

At Hôtel Québec Inn, you'll be 1.9 km (1.2 mi) from Club de Golf L'Albatros Ste Foy and 5.1 km (3.2 mi) from Metropolitan Golf Club. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to La Source can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and hydrotherapy. The restaurant, Les Palmes, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the nightclub, gym, Hot tub and sauna. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 6:30 AM and 11 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3-property class Sainte-Foy-Sillery-Cap-Rouge hotel include Laurier Quebec and Parc de la Plage-Jacques-Cartier.

What's nearby

  • Carie Factory Amusement Center - 14 min walk - 1.2 km
  • Aquarium of Quebec - 7 min drive - 7.9 km
  • Laurier Quebec - 7 min drive - 7.6 km
  • Laval University - 8 min drive - 9.1 km
  • Les Galeries de la Capitale - 10 min drive - 10.1 km

Getting around

  • Quebec Sainte-Foy Station - 9 min drive
  • Jean Lesage International Airport (YQB) - 5 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Le Folichon Cabaret - ‬2 min drive
  • ‪A&W Restaurant - ‬15 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬17 min walk

About this property

Hôtel Québec Inn

Hotel with a full-service spa, near Club de Golf L'Albatros Ste Foy
Hôtel Québec Inn offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A nightclub, a hot tub, and a sauna are also featured at Hôtel Québec Inn. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 135 guestrooms or units
  • 2 levels
  • Conference rooms
  • Nightclub
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Québec Inn offers 135 accommodations with iPod docking stations and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a weekly basis.

La Source has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: CAD 8 to 27 for adults and CAD 8 to 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Les Palmes

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cots (infant beds) are available for CAD 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 8.00 to 27 for adults and CAD 8.00 to 18.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number 2023-11-30, 068445

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Quebec Inn City
Hôtel Québec Inn Hotel
Hôtel Québec Inn Québec City
Hôtel Québec Inn Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hôtel Québec Inn?

Hôtel Québec Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Québec Inn?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Hôtel Québec Inn on 1 Dec 2024 start from AU$154.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Québec Inn?

Yep, Hôtel Québec Inn has a free self car park.

Is there a spa on site at Hôtel Québec Inn?

Yep, La Source is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Hôtel Québec Inn have a pool?

Yep, and guests love it! Hôtel Québec Inn has an indoor pool.

What luxury perks are available at Hôtel Québec Inn?

Hôtel Québec Inn features a full-service spa, a nightclub and a health club.

Does Hôtel Québec Inn serve breakfast?

Yeah, full breakfast is offered daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Hôtel Québec Inn?

No, Hôtel Québec Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Québec Inn?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hôtel Québec Inn?

Check-in begins at 5:00 PM. Check-out time is 11 AM.

Are pets allowed at Hôtel Québec Inn?

No, only service animals are allowed.

Is there a golf course on site at Hôtel Québec Inn?

There is a golf course next to Hôtel Québec Inn.

Hôtel Québec Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 723 out of 1637 reviews" "
Rating 8 - Good. 496 out of 1637 reviews" "
Rating 6 - Okay. 206 out of 1637 reviews" "
Rating 4 - Poor. 115 out of 1637 reviews" "
Rating 2 - Terrible. 97 out of 1637 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Stayed 2 nights in Aug 2024

6/10 Okay

Robyn

Travelled with family
Disliked: Amenities
The property was old and outdated. The pool area was nice but the rooms were in need of some updates.
Stayed 2 nights in Aug 2024

4/10 Poor

Richard

Simplement mauvaise expérience
Stayed 2 nights in Jun 2024

8/10 Good

Gabrielle

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our stay was overall pleasant and we had a good time. We liked that we could enjoy the pool/ restaurant. Our room was unfortunately very noisy, as we could hear the music band loudly. We were very disappointed as we expected to have a room with a balcony as stated by our expedia selection on their site. But it turned out to be just a door leading to public staircases going to the pool. We mentioned this politely to the receptionist. We explained that we were traveling with a baby and expected to be able to sit on a balcony and enjoy the evening while our baby slept. We found out that expedia had not advertised properly the room we selected and politely asked if we could upgrade our room which was unfortunately not possible. But what almost ruined our experience was the young woman working at the front desk around 15h on 2024-08-24. Her attitude was beyond condescending with eye rolling and rudeness. We were understanding of the situation and the limited options but also disappointed. We tried to problem and the clerk showed no willingness to help, compensate or at least act with a bit of empathy for the situation. This was a special, meaningful trip for us. We were hurt by her lack of professionalism.
Stayed 1 night in Aug 2024

10/10 Excellent

Aminata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour
Tres bien rien a dire
Stayed 2 nights in Aug 2024

4/10 Poor

Johnny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We can see water stains in the shower head.Gave up of taking a bath during the stay. The facility in the room is old and not well maintained
Stayed 1 night in Aug 2024

8/10 Good

caroline

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean room. Helpful staff. Convenient to Old Quebec. We had a balcony room overlooking the indoor pool. Highly recommend.
Stayed 2 nights in Aug 2024

6/10 Okay

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This hotel is geared towards older kids. We have 3 young kids 2 with Autism and it was a bit stressful stay. There is no second lock on the room door so our kids could easily escape the room. The balcony was just bars outside the door which if they opened the door they would not understand they could/should not climb on. When going to the pool area the picture signage is extremely high so very difficult to show visual reminders. The lifeguard was very understanding when explained. Besides this it was the little things like reserving a room for 5 people with 2 beds and turns out the 2nd bed is a murphy bed but were not given the combination to put the bed down. We had to wait for a staff member to arrive but also not having enough bedding or towels. Which would normally not be an issue but when having to pay an extra fee for a 5th person you would expect to at least have an extra pillow and towels enough for each person.
Stayed 1 night in Aug 2024

10/10 Excellent

Mais

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend especially during winter . Very nice and different from others hotels. Family friendly
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was 4 of us, my Wife and daughters, 11 age each, absolutely recommend this stay is was absolutely amazing!! Well done!
Stayed 1 night in Aug 2024

10/10 Excellent

Jean-marie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stationnement pas assez éclairer, autre que ca c etait super sur tout les coter , je recommande fortement
Stayed 1 night in Aug 2024

4/10 Poor

A Denis

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi I was not happy No air condioner was working in room 231 I WAS THEIR WITH MY WIFE AND 2 KID S HORRIBLE NIGHT (ROOM 231) I AM ASKING A REAMBURSEMENT
Stayed 1 night in Aug 2024

4/10 Poor

Alain

Travelled with family
Disliked: Property conditions & facilities, room comfort
No elevator so not useable for me
Stayed 1 night in Aug 2024

6/10 Okay

Tera

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Other than our waiter at the restaurant, who was wonderful, I found the staff and guests to be extremely rude. I am not French, I can’t speak or understand much of it but I try, because I understand that it is the language of the place I am visiting. I attempted the little French I know and I was met with rudeness, exasperation and dismissal. In the pool, many of the guests jumped on me and my children without so much as a glance after, let alone apology. A grown man pushed my son under the water because he felt he was in his way, just horrible behaviour. If you are not fluent in French, do not stay at this hotel, I would even say don’t visit Quebec City! It’s a shame because the hotel itself is lovely and the food at the restaurant was delicious too.
Stayed 1 night in Aug 2024

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Raghav

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was on top
Stayed 1 night in Aug 2024

10/10 Excellent

Yvon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, the staff even went above and beyond to help, always with a smile. The place was amazingly clean, but the hot tub was in need of a major cleaning, as we could see scale\scum floating on top of the water.
Stayed 3 nights in Aug 2024

8/10 Good

Charlotte

Upon registration, we were not told that there was a code to open the Murphy bed. We had to go back to reception to get it.
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Ian

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dalietis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Roger

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool, thats about it.
The pool area and amenities were beautiful. The rooms were terrible. The room had a weird smell to begin with, musty almost. One floppy pillow per person. There was a bag of garbage on the Juliette balcony that seemed to have been there for quite sometime. My sister who was staying in rm 215 had blood on her comforter, sheets and mattress protector. They offered her a new sheet, she had to demand for all new bedding 🙄 how disgusting.
Stayed 1 night in Aug 2024