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Hotel Universel

3.0 star property
Hotel with free parking, steps from Laval University
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Universel

Spa
Indoor pool
Spa
Deluxe Room, 2 Queen Beds
Spa

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Gym
The price is AU$132
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Laval University
    1 min walk
  • PEPS
    11 min walk
  • Place Sainte-Foy
    2 min drive
  • Québec, QC (YQB-Jean Lesage Intl.)
    15 min drive

Room options

View all photos for Prestige Room, 2 Queen Beds

Prestige Room, 2 Queen Beds

Prestige Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Highlights

Private indoor hot tub
Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Plus Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Prestige Plus Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Kitchenette

Standard Room, 1 Queen Bed, Kitchenette

Standard Room, 1 Queen Bed, Kitchenette

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Fridge
Plasma TV
Blackout curtains
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Kitchenette

Standard Room, 2 Queen Beds, Kitchenette

Standard Room, 2 Queen Beds, Kitchenette

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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Pool
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4.1 out of 5, Very good, (2373)
The price is AU$179
for 1 room
includes taxes & fees
8 Jan - 9 Jan
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About the area

Québec City

At Hotel Universel you'll be within just a 10-minute stroll of Laval University and Cegep de Sainte-Foy. Highlights at this hotel include a restaurant, an indoor swimming pool and a nightclub. .The restaurant, Boston Pizza Restaurant, serves Italian cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. English breakfast is available at weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3-property class Sainte-Foy-Sillery-Cap-Rouge hotel include PEPS and Laurier Quebec.

What's nearby

  • Laval University - 1 min walk
  • PEPS - 11 min walk
  • Laurier Quebec - 3 min drive
  • Grande Allée - 4 min drive
  • Laval University Hospital - 5 min drive

Getting around

  • Quebec Sainte-Foy Station - 16 min drive
  • Jean Lesage International Airport (YQB) - 15 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • Boston Pizza
  • ‪Shaker Cuisine & Mixologie Québec - ‬5 min walk
  • ‪ThaiZone - ‬5 min walk

About this property

Hotel Universel

Hotel with free parking, steps from Laval University
Hotel Universel offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. A nightclub, a terrace, and a vending machine are also featured at the business-friendly Hotel Universel. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 4 levels
  • Nightclub
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universel offers 182 air-conditioned accommodations with a hairdryer and an iron/ironing board. Plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 15 to 20 for adults and CAD 15 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 15 to 20 for adults and CAD 15 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number 006160, 2025-12-31

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hotel Universel?

Hotel Universel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Universel?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Universel on 12 Jan 2025 start from AU$131.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Universel?

Yep, Hotel Universel has a free self car park.

Does Hotel Universel have a pool?

Yep, and guests recommend it! Hotel Universel has an indoor pool.

What luxury perks are available at Hotel Universel?

Hotel Universel features a nightclub, a health club and an indoor pool.

Does Hotel Universel serve breakfast?

You bet, English brekkie is offered at weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Universel?

No, Hotel Universel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Universel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Universel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Universel?

No, only service animals are allowed.

Hotel Universel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 495 out of 1869 reviews" "
Rating 8 - Good. 586 out of 1869 reviews" "
Rating 6 - Okay. 426 out of 1869 reviews" "
Rating 4 - Poor. 218 out of 1869 reviews" "
Rating 2 - Terrible. 144 out of 1869 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jomel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2024

8/10 Good

srikumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean basic rooms. Pools and jacuzzi were a disappointment- jacuzzi jets not functioning
Stayed 2 nights in Sep 2024

8/10 Good

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

linda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
concierge at desk very irrogant, malfunctions in the room, and to my surprise was under the impression of paying 152.00 canadian but was charged 213.00 which they said was expedia\
Stayed 1 night in Sep 2024

4/10 Poor

Henri

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Iman

Stayed 7 nights in Sep 2024

10/10 Excellent

Summit

Stayed 2 nights in Aug 2024

8/10 Good

Christiane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the outside, this hotel doesn't look like much, but the location was perfect for us (show at the Albert-Rousseau theatre), and the bedroom we received was modern, ultra spacious and right next to the pool (or should I say the really nice tropical environment where the pool/spa are located). The staff at reception was also very polite and accommodating. The only important downside (not specific to Universal) is a new tendency in the hotel industry to stop "making the room" every day. This should be mentioned in the description/advertisement as it will influence my choice of hotel. If this service is not available (due to the shortage of staff, I was told), it should be reflected in the price, or another service (free breakfast?) should be added.
Stayed 1 night in Sep 2024

10/10 Excellent

Félix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 1 night in Sep 2024

6/10 Okay

Anselmo

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Josee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

6/10 Okay

Jessica

Liked: Property conditions & facilities
Proche de tout
Stayed 2 nights in Sep 2024

8/10 Good

BRUCE

Travelled with family, Travelled with group
Liked: Staff & service
Stayed for one night. The room was good. The halls are getting worn.
Stayed 1 night in Jul 2024

8/10 Good

peter

Stayed 2 nights in Sep 2024

2/10 Terrible

Kate

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

ALICIA

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Somayeh

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was very old not good maintenanced. I got the last minutes reserved. The price was really high for that bad service . I wish i had enough time to choose better hotel however access to other places was very easy from the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stojan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024

6/10 Okay

Samantha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
While we were comfortable, there were definitely areas that could be improved quite easily. The walls are in desperate need of a wash, there was a fair bit of dirt on each one. That being said, the more important spaces were clean such as the bed. We loved how much space was in our room. However, it seemed like there was no effort put into soundproofing the area. Our room was by the pool area and we could hear people’s conversations word for word in our room, even though they were speaking at a respectful volume. Check in and out was very nice and easy! The shampoo in the shower was completely empty. Overall, medium stay
Stayed 1 night in Sep 2024

4/10 Poor

Rosa

Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Sandrine

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Bojiang, SURREY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My only complaint is that check-in is slow. There were two guys behind the counter, and they seemed to be in no rush, doing thing at a leisurely pace, even though there's a long line of people waiting to check in.
Stayed 2 nights in Aug 2024

8/10 Good

Paul-André

Liked: Cleanliness, staff & service, property conditions & facilities
A1
Stayed 1 night in Aug 2024

2/10 Terrible

Marie-Pierre

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2024