6/10 Okay
Arthur, Blainville
Travelled with family, Travelled with group
24 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at the Capitole Hotel with VIP Guests. Got there and a bit lost waiting for someone to show up for valet parking but the service was great as long someone was there. Checkin was great and got 4 coupons for drinks at Bar. Bar is very limited but was shocked that when we order the free 4 drinks that we were told it was limited to 12.50$ each when no cocktail or mix drink was there for anything at that price level so we were charge an extra 8.50$ each for Gin/Tonic. What a joke this VIP coupons were. The A/C was terrible and locked into American Temp F instead of C" We put at 67f and always stay at 70f so not comfortable. The beds were not soft and my feeling it was past its time. We bought coupons for breakfast downstairs but in all honesty Il Thetro breakfast is not fresh (fruits) and we git server hard bread like it was re-heat. Have breakfast somewhere else. We booked the big rooms and the view of another red building. Room 310/311 has no view. Strange hotel you have to go to 7th floor to lobby and rooms is another section which has no exit to outside and you always have to go back to 7th floor pass reception to take another elevator to get out. Did not enjoy because of these pitfalls and price were same levels as higher end hotels. But location was super.
Arthur
Stayed 2 nights in Oct 2024
