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Fraser Suites Hanoi

4.5 star property
Luxury Beaux Arts aparthotel, walk to West Lake

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Photo gallery for Fraser Suites Hanoi

Outdoor pool
Exterior
View from room
Executive Room, 1 Bedroom
Restaurant
Reviews
9.0

Wonderful

Popular amenities

  • Pool
    PoolPool
  • Barbecue grill
    Barbecue grillBarbecue grill
  • Washer
    WasherWasher
  • Breakfast available
    Breakfast availableBreakfast available
  • Gym
    GymGym
  • Room service
    Room serviceRoom service

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
51 Xuan Dieu Street Quang An Tay Ho Dist, Hanoi, 10000
  • Popular LocationWest Lake4 min walk
  • Popular LocationHo Chi Minh Mausoleum4 min drive
  • Popular LocationHoan Kiem Lake5 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)28 min drive

Room options

View all photos for Deluxe Room, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, 2 Single Beds

Full-sized fridge, microwave, coffee/tea maker, electric kettle

Executive Studio, 2 Single Beds

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 35 sq m
  • Studio
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Studio

In-room safe, individually decorated, individually furnished, desk

Deluxe Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 3 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 122 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Executive Studio, 1 King Bed

Full-sized fridge, microwave, coffee/tea maker, electric kettle

Executive Studio, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 37 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Deluxe Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 103 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Room, 2 Bedrooms

Smart TV, fireplace

Executive Room, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 98 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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Oakwood Residence Hanoi
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Kitchen
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4.6 out of 5, Wonderful, (94)
The price is AU$140
for 1 night
includes taxes & fees
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Oakwood Residence Hanoi

About the area

Hanoi

A luxury stay in the heart of Hanoi awaits you at Fraser Suites Hanoi. Within steps you'll find Syrena Shopping Center and West Lake within a short 5-minute stroll. Highlights at this family-friendly aparthotel include a restaurant, an outdoor swimming pool and in-room kitchens. .Each apartment is individually decorated and features Smart televisions with satellite channels, along with a washer/dryer, free WiFi and free wired Internet. A kitchen comes equipped with a fridge and a microwave, and room service is also available. Nice touches to enhance your stay include a pillow menu, a rainfall showerhead and dressing gowns. A fireplace, a dining area and a sitting area are also available. .Enjoy the 24-hour gym, steam room and kids' swimming pool as well as access to bike hire. Business amenities include a meeting room and a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is available. There's also free self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 4.5-property class Tay Ho aparthotel include Hoan Kiem Lake and Ho Chi Minh Mausoleum.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 4 min walk
  • Ho Chi Minh Mausoleum - 4 min drive
  • O Quan Chuong - 5 min drive
  • Dong Xuan Market - 5 min drive
  • Hoan Kiem Lake - 5 min drive

Getting around

  • Hanoi Long Bien Station - 11 min drive
  • Ga Co Loa Station - 15 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 29 min drive

Restaurants

  • ‪The Republic - ‬4 min walk
  • ‪Nan N Kabab - ‬2 min walk
  • ‪Phúc Long Coffee And Tea - ‬3 min walk
  • ‪Savage - ‬3 min walk
  • ‪Highlands Coffee - ‬1 min walk

About this property

Entire place

Fraser Suites Hanoi

Luxury Beaux Arts aparthotel, walk to West Lake
Fraser Suites Hanoi offers its guests a kids' pool, an outdoor pool, a steam room, and a 24-hour fitness centre. There's a restaurant on site. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, barbecue grills, and a vending machine are also featured at the luxury Fraser Suites Hanoi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Fraser Suites Hanoi was completed in January 2019.

Smoking is allowed in designated areas at this 4.5-star Hanoi aparthotel.

  • 1 building
  • 280 guestrooms or units
  • 25 levels
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • 1 conference room
  • Dining venue
Fraser Suites Hanoi offers 280 accommodations with fireplaces and washers/dryers. This individually decorated and furnished accommodation has separate sitting areas. A pillow menu is available. Smart televisions come with satellite channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and toilets with an electronic bidet.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Car hire
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Playground

Restaurants on site

  • Truffle Restaurant

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Toaster

Dining

  • Daily buffet breakfast available for a fee: VND 397,000 per person
  • A restaurant
  • Coffee and tea in common areas
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed: VND 1,300,000 per night

Bathroom

  • 1 bathroom
  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • Library
  • Smart TV with satellite channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a historical district
  • In the city centre
  • Near the airport

Things to do

  • 24-hour gym on site
  • Bicycle rentals on site
  • Children's pool on site
  • Shopping centre on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 1 building
  • 25 floors
  • 280 units
  • Beaux Arts architecture
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fraser Suites Hanoi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1300000.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 397000 per person
  • Airport shuttle fee: VND 1240000 per vehicle
  • Rollaway bed fee: VND 1300000.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Fraser Suites Aparthotel Hanoi
Fraser Suites Hanoi
Hanoi Fraser Suites
Fraser Suites Hanoi Hotel Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Aparthotel Hanoi

Frequently asked questions

What is the cancellation policy at Fraser Suites Hanoi?

Fraser Suites Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fraser Suites Hanoi?

As of 30 June 2024, prices found for a 1-night stay for 2 adults at Fraser Suites Hanoi on 2 July 2024 start from AU$131.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fraser Suites Hanoi?

Yep, Fraser Suites Hanoi has a free self car park.

Does Fraser Suites Hanoi have a pool?

Fraser Suites Hanoi has an outdoor pool and a kids' pool.

What luxury perks are available at Fraser Suites Hanoi?

This property features an outdoor pool, as well as a fireplace and a dining area.

Is Fraser Suites Hanoi family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Fraser Suites Hanoi is a hit with families.

Does Fraser Suites Hanoi serve breakfast?

You bet, buffet brekkie is on offer daily.

Is there a free airport shuttle available at Fraser Suites Hanoi?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Fraser Suites Hanoi?

Yep, you can grab a meal at Fraser Suites Hanoi's onsite restaurant.

What time are check-in & check-out at Fraser Suites Hanoi?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Fraser Suites Hanoi?

No, pets and service animals are not allowed.

Fraser Suites Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 100 out of 164 reviews" "
Rating 8 - Good. 52 out of 164 reviews" "
Rating 6 - Okay. 3 out of 164 reviews" "
Rating 4 - Poor. 6 out of 164 reviews" "
Rating 2 - Terrible. 3 out of 164 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location for West Lake and nice apartment hotel. Nice views over the lake and very modernly refurbished.
Stayed 6 nights in Mar 2024

10/10 Excellent

vanessa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The service in this property is exceptional!!! From the front desk staff to the team on the different restaurants! Such a great atmosphere plus is a gorgeous place. Highly recommend!
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 5 nights in Oct 2023

10/10 Excellent

Hieu

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Cong Luan

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Trung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and roomy. Property is a bit dated. AC in bedroom was a bit noisy, and bathroom was small and has no hangers for used towels to be reused and toilet seat with only cold water. Other than these, it is a great place. Will definitely come back.
Stayed 6 nights in Aug 2023

8/10 Good

Kia Meng

Stayed 2 nights in Aug 2023

10/10 Excellent

Amiad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Sean

Liked: Cleanliness, room comfort
Hanoi Trip
Not all the "lakeview rooms" have a lakeview. Per my request, in my 2nd day I was moved to a higher room so Id have a lakeview. I love that the hotel is next to a mall. The grocery store sold everything I needed. One bummer is that the hotel bar is not connected to the hotel so you can add the bill as a room charge. A bit inconvenient to deal with Hanoi heat to go to the ATM to get cash to pay my bill. A good location for local bars and there's even a brewery walking distance from the hotel. The executive one bedroom was very clean and obviously new. The bathroom was very spacious. Id stay here again.
Stayed 4 nights in Jul 2023

10/10 Excellent

Nguyet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very hotel and 5 stars service
Stayed 4 nights in Apr 2023

10/10 Excellent

viet tu, dianella

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2023

8/10 Good

Simon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay but don’t bother with the breakfast it is very poor in terms of the quality of the food.
Stayed 1 night in Mar 2023

10/10 Excellent

Long, San Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient area to access
Stayed 4 nights in Mar 2023

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, property conditions & facilities
Great check in and great service whilst staying at Fraser Suites Hanoi perfect for business travel. Young guy Parker excellent service and help he is very good at his job.
Stayed 3 nights in Feb 2023

8/10 Good

Richard

Stayed 1 night in Jan 2023

10/10 Excellent

Richard

Stayed 1 night in Dec 2022

10/10 Excellent

Yau Chun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The sky pool, the spacious room and the staff

10/10 Excellent

Chun Kwong

Stayed 1 night in Nov 2022

4/10 Poor

Chung Ling

Business traveller
Liked: Cleanliness
'Don't expect hospitality'
I do not take negative reviews in totality and so, in spite of several negative feedback online, I decided to give Fraser a try. After all, I had stayed in their properties in London and Perth. It's all about the people and the experience they create during your stay when you are away from home. Service at the cafe was curt and the check out was badly handled. It was my fault that I assumed i could take away a laundry bag for my used clothing. The front desk insisted and I paid USD2.50 each for 2 pieces. Next they, they asked if I took away a mousepad. To prove my innocence, I had to stripped my luggage to show my own. The hotel emailed me for a survey, I sent back my honest feedback and the Room Manager replied that he was concerned but wanted my details of that experience. He can read it here. I do not point fingers and therefore I do not name the individuals. The training has to improve. I want them to know that the US$5 matters little because each morning, for 4 days, I had left another US$5 for the room cleaners, an act I now regret.
No free lunch here
Stayed 4 nights in Nov 2022

8/10 Good

Ngin Hong

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Ms Rose was helpful because I left my smartphone charger in the room after checked out and she helped to pass to another guest to bring it back to me.
Stayed 1 night in Sep 2022

10/10 Excellent

David

Stayed 1 night in Jul 2022

10/10 Excellent

Darren

Stayed 1 night in Jul 2022

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, property conditions & facilities
Excellent place to stay because of the location and the rooms are great. Staff were very helpful and Amanda Nhung at reception was exceptional with her service. Amanda made my staff very easy and helped me achieve the business I needed to execute.
Stayed 2 nights in Apr 2022

8/10 Good

Terence

Business traveller
Liked: Cleanliness, room comfort
Good business apartment
It's kind of a regular choice due to its location as I am traveling for business. It is located near attractions and also easily Accessible to highway. Basically it enables you to avoid travelling traffic.
Stayed 2 nights in Apr 2022