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Hotel castillon

3.0 star property
Hotel with free parking, near Pena de Bernal

Photo gallery for Hotel castillon

Reception
Reception
Reception
Terrace/patio
Shower, rainfall showerhead, towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Laundry
  • Parking included
  • Free WiFi
The current price is AU$67
includes taxes & fees
15 Apr - 16 Apr

Explore the area

Map
38 C. Independencia Zona Centro, Ezequiel Montes, QUE, 76680
  • Museo del Dulce
    ‪6 min walk‬
  • Pena de Bernal
    ‪20 min walk‬
  • Finca Sala Vivé by Freixenet México
    ‪10 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪29 min drive‬

Room options

View all photos for Family Double Room

Free WiFi, bed sheets

Family Double Room

Highlights

Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Shower, rainfall showerhead, towels

Classic Room

Highlights

Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Free WiFi, bed sheets

Classic Room

Highlights

Private indoor hot tub
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Free WiFi, bed sheets

Classic Room

Highlights

Free rollaway/extra beds
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

Highlights

Free rollaway/extra beds
Private bathroom
Rainfall showerhead
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Classic Double Room

Free WiFi, bed sheets

Classic Double Room

Highlights

Free rollaway/extra beds
Private bathroom
Rainfall showerhead
  • Sleeps 5
  • 2 Double Beds

View all photos for Room

Free WiFi, bed sheets

Room

Highlights

Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room

Economy Room

Economy Room

Highlights

Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Free WiFi, bed sheets

Classic Room

Highlights

Private bathroom
Rainfall showerhead
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

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About the area

Bernal

At Hotel castillon you'll be within a 20-minute stroll of Pena de Bernal and Museo del Dulce. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas and luggage storage. Added amenities include laundry facilities. Each morning continental breakfast is served between 9:00 AM and noon. There's also the convenience of free self parking. .Attractions in proximity to this 3-property class Ezequiel Montes hotel include Vinedos La Redonda and El Geiser Thermal Pools.

What's nearby

  • Museo del Dulce - 6 min walk - 0.6 km
  • Pena de Bernal - 20 min walk - 1.7 km
  • Finca Sala Vivé by Freixenet México - 10 min drive - 7.9 km
  • Viñedos Donato - 13 min drive - 11.3 km
  • Vinedos La Redonda - 22 min drive - 19.2 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 29 min drive

Restaurants

  • ‪Gorditas y micheladas el Negrito - ‬4 min walk
  • ‪Terraza Hotel Real de la Peña - ‬5 min walk
  • ‪Restaurante Milo’s - ‬5 min walk
  • ‪Folk - ‬4 min walk
  • ‪Gorditas Doña Jose - ‬6 min walk

About this property

Hotel castillon

Hotel with free parking, near Pena de Bernal
Hotel castillon offers its guests laundry facilities. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this 3-star Ezequiel Montes hotel.

  • 9 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Smoking in designated areas
Hotel castillon offers 9 accommodations. This Ezequiel Montes hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include a shower with a rainfall showerhead.

Languages

Spanish

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Exterior

Hotel Guadalupe Bernal

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
4.4 out of 5, Excellent, 3 reviews
The price is AU$81
includes taxes & fees
3 Apr - 4 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily continental breakfast available 9:00 AM to noon for a fee: MXN 100 for adults and MXN 100 for children

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 100 for adults and from MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property is also known as

Hotel castillon Hotel
Hotel castillon Ezequiel Montes
Hotel castillon Hotel Ezequiel Montes

Frequently asked questions

What is the cancellation policy at Hotel castillon?

Hotel castillon offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel castillon?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel castillon on 15 Apr 2025 start from AU$67.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel castillon?

Yep, Hotel castillon has a free self car park.

Does Hotel castillon serve breakfast?

Yep, continental breakfast is on offer daily from 9:00 AM to noon.

Is there a free airport shuttle available at Hotel castillon?

No, Hotel castillon does not offer an airport shuttle service.

What time are check-in & check-out at Hotel castillon?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel castillon?

No, only service animals are allowed.

Hotel castillon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 102 out of 131 reviews
Rating 8 - Good. 21 out of 131 reviews
Rating 6 - Okay. 5 out of 131 reviews
Rating 4 - Poor. 2 out of 131 reviews
Rating 2 - Terrible. 1 out of 131 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Alba

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet property. Parking is small but it works
Stayed 1 night in Nov 2024

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

2/10 Terrible

Susan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The young lady who checked us in was efficient and extremely helpful. The interior and exterior of the hotel is run down. The room hadn't been cleaned despite it being an hour past check-in. The room was worn and felt dirty. The walls are thin so that voices, tv's, dogs, music and road noise are easily heard. This is an open motel on a busy street. There was no hot water in the shower and pressure was low. The folded bath mat hadn't been changed and was very dirty. At 4:00 AM there were no lights on anywhere which requires using two staircases in the dark and a high step up/down to the second floor landing level. The hotel lobby was locked. As the driver started the car, a hotel employee ran out to ask about the key, which was left in the room since the lobby wasn't accessible. The property was chosen due to the airport access communicated at the time of booking. It turned out to be no closer to the airport than the Centro Historico area of Queretaro. The town of Bernal was charming, however.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and cozy hotel. Walkable to main part of the town. Great customer service. Very good breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Lugar
Excelente lugar familiar con diseños hermosos, a mis ninas les encantó el tema de princesa. Regresaremos de nuevo con más tiempo.
Stayed 1 night in Jul 2024

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen lugar,los cuartos limpios, cerca de lugares turísticos etc.
Stayed 2 nights in Jul 2024

10/10 Excellent

Papla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved
Stayed 1 night in Apr 2024

10/10 Excellent

Rafael

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, enfoque en servicio al cliente
Stayed 1 night in Apr 2024

10/10 Excellent

Guillermo

Travelled with family, Travelled with pets
The hotel it’s really clean and nice, great service!
Stayed 1 night in Mar 2024

10/10 Excellent

Mayra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small Boutique Hotel walking distance from town center. Staff was incredible. Gave us great recommendations. Friendly and so caring. Highly recommend this place
Stayed 2 nights in Mar 2024

10/10 Excellent

Maik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You should definitely stay there
Amazing hotel!!!! We have been treated like royalty, any little thing that we needed the owner was able to provide for us and much much more! I can’t recommend this place enough!! Super clean room to and beautiful hotel! 11/10
Stayed 2 nights in Jan 2024

10/10 Excellent

Maria

Stayed 1 night in Nov 2023

10/10 Excellent

Laura Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Fue perfecta estadía, el personal super amables, habitaciones limpias y comodas
Stayed 1 night in Nov 2023

10/10 Excellent

Enriqueta, Pomona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bonito. La propietaria una excelente persona la Sra Susie se porto super super bien...hotel super recomendable hay muchas opciones para comer alrededor. La calle q lleva a la Peña son solo unas cuadras...definitivamente regresaria al hotel q por cierto la decoracion vintage esta padrisima...gracias x recibirnos asi Sra Susie
Stayed 3 nights in Oct 2023

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a plesasant stay. Small hotel, but nice and cozy. Had parking inside, rooms were clean, spacious, had a fan, TV, wifi. The staff is very kind, friendly, and give helpful with recommendations. They greet you with 2 big water bottles, which we appreciated a lot. Very recommended.
Stayed 1 night in Sep 2023

10/10 Excellent

Berenice Romero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Rosa Isela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien! Excelente servicio
Stayed 1 night in Dec 2024

8/10 Good

Waldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

J. Nicolás

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente, los propietarios muy amables. Agua caliente, estacionamiento y siempre muy limpio!
Stayed 3 nights in Dec 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atencion por parte del personal del hotel fue increíble. Nos dieron un espacio para festejar la cena de navidad y nos daban las recomendaciones de lugares a visitar.
Stayed 3 nights in Dec 2024

6/10 Okay

Violeta

Disliked: Cleanliness
CAMA CON SABANAS SUCIAS
las instalaciones nuevas, pero la ropa de cama SÁBANAS SUCIAS, arrugada con cabellos a simple vista se notaba alguien ya la había ocupado, la colcha SUCIA y con manchas, las almohadas apestaban
Stayed 2 nights in Dec 2024

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Los detalles de decoración están muy bien cuidados y todo en tonos violeta es relajante. En general cumple con lo necesario para un buen descanso. No hay cortesía de agua lo cual sería muy bueno. Hay un espacio para convivencia pero no hay café.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Una gran atención en el Hotel, muy atento el personal.
Stayed 1 night in Nov 2024

6/10 Okay

DANIELA

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hospedaje por boda en peña de Bernal
El personal muy atento y amable, relación costo/calidad acorde al precio
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Stayed 1 night in Oct 2024