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Hotel Mamá Carlota

3.5 star property
Hotel with free parking, a quick walk to Zenea Garden

Photo gallery for Hotel Mamá Carlota

Property entrance
Terrace/patio
Blackout curtains, soundproofing, iron/ironing board
Signature Double Room, 1 Queen Bed, Non Smoking | Room amenity
Building design

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is AU$72
includes taxes & fees
12 Mar - 13 Mar

Explore the area

Map
24 Calle 15 de Mayo Centro, Querétaro, QUE, 76000
  • Zenea Garden
    ‪5 min walk‬
  • Aqueduct of Santiago de Querétaro
    ‪3 min drive‬
  • Corregidora Stadium
    ‪6 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪39 min drive‬

Room options

View all photos for Signature Quadruple Room, 2 Queen Beds, Non Smoking

Signature Quadruple Room, 2 Queen Beds, Non Smoking

Signature Quadruple Room, 2 Queen Beds, Non Smoking

Highlights

Balcony or patio
Soundproofed
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room, 1 Queen Bed, Non Smoking

Signature Double Room, 1 Queen Bed, Non Smoking

Signature Double Room, 1 Queen Bed, Non Smoking

Highlights

Balcony or patio
Soundproofed
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Double Room, 1 King Bed, Non Smoking

Blackout curtains, soundproofing, iron/ironing board

Signature Double Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Soundproofed
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Querétaro

At Hotel Mamá Carlota you'll be within just a 10-minute stroll of Zenea Garden and San Francisco Temple. Highlights at this hotel include in-room free WiFi, balconies and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find a library, a terrace and wedding services. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3.5-property class Downtown Querétaro hotel include Alameda Hidalgo Park and Santa Rosa de Viterbo Temple.

What's nearby

  • Zenea Garden - 5 min walk - 0.5 km
  • Alameda Hidalgo Park - 17 min walk - 1.5 km
  • Santa Rosa de Viterbo Temple - 18 min walk - 1.6 km
  • Aqueduct of Santiago de Querétaro - 3 min drive - 2.4 km
  • Corregidora Stadium - 6 min drive - 4.8 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 39 min drive

Restaurants

  • ‪Maximiliano - ‬3 min walk
  • ‪Elotes y Esquites Regules e Hidalgo - ‬4 min walk
  • ‪Terraza la Grupa - ‬3 min walk
  • ‪El Cachanilla Tacos & Beer - ‬4 min walk
  • ‪Churros Corregidora - ‬3 min walk

About this property

Hotel Mamá Carlota

Hotel with free parking, a quick walk to Zenea Garden
As a guest of Hotel Mamá Carlota, you'll find a library, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Hotel Mamá Carlota also features concierge services, a front desk safe, and a communal living room. Self parking is free.

This 3.5-star Querétaro hotel is smoke free.

  • 11 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • No smoking on site
  • Water dispenser
Hotel Mamá Carlota offers 11 accommodations with complimentary bottles of water and a hairdryer. Rooms open to balconies or patios. 43-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Querétaro hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

Dutch, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Free self parking on site

Things to do

  • Library

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Mamá Carlota

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mamá Carlota Santiago de Querétaro
Mamá Carlota Santiago de Querétaro
Hotel Mamá Carlota Queretaro
Mamá Carlota Queretaro
Hotel Hotel Mamá Carlota Queretaro
Queretaro Hotel Mamá Carlota Hotel
Hotel Hotel Mamá Carlota
Mamá Carlota
Hotel Mamá Carlota Hotel
Hotel Mamá Carlota Querétaro
Hotel Mamá Carlota Hotel Querétaro

Frequently asked questions

What is the cancellation policy at Hotel Mamá Carlota?

Hotel Mamá Carlota offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mamá Carlota?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Mamá Carlota on 12 Mar 2025 start from AU$71.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Mamá Carlota?

Yep, Hotel Mamá Carlota has a free self car park.

Is there a free airport shuttle available at Hotel Mamá Carlota?

No, Hotel Mamá Carlota does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Mamá Carlota?

Check-in begins at 1:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Mamá Carlota?

No, pets and service animals are not allowed.

Hotel Mamá Carlota Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 186 out of 313 reviews
Rating 8 - Good. 78 out of 313 reviews
Rating 6 - Okay. 28 out of 313 reviews
Rating 4 - Poor. 8 out of 313 reviews
Rating 2 - Terrible. 13 out of 313 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice choice 💕
Stayed 2 nights in Oct 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in downtown Queretaro
Stayed 5 nights in Nov 2024

8/10 Good

Christina

Stayed 4 nights in Oct 2024

10/10 Excellent

Martha Angelica Del Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but cute...would stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Frida

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es excelente para caminar y visitar Querétaro. El personal es muy amable, las habitaciones limpias y con lo necesario para una estancia agradable.
Stayed 1 night in Oct 2024

8/10 Good

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Sep 2024

6/10 Okay

Deyanira

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Muy lindo el hotel, lo único triste es el desayuno:(
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Cute, eco friendly. We arrived late and it wasn’t a problem. Sweet breakfast area too.
Stayed 1 night in Sep 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Humberto was a wonderfu helpful person.
Stayed 2 nights in Sep 2024

10/10 Excellent

Federico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel pequeño pero con lo necesario para funcionar perfectamente y sin problemas. La habitación cómoda y de muy buen tamaño al igual que el baño. Excelente ubicación, el estacionamiento a dos cuadras antes de llegar al hotel sobre la misma calle, lo volveré a utilizar sin dudas.
Stayed 1 night in Sep 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel with courtyard in a great location with very friendly staff. Large room with sitting area. What would have made it better, more selection at breakfast although it is a plus that breakfast is provided. Also as a boutique hotel newer looking towels could only help its image. I have already recommended this hotel and will stay there again. It’s a little gem!!
Stayed 5 nights in Sep 2024

6/10 Okay

Melanie

Liked: Staff & service
Great location. Did not like that the door locks were like house locks that you lock from the inside. The chain lock was broken. New towels and wash clothes needed...they were worn and dingy. The staff was amazing although no one spoke English.
Stayed 4 nights in Aug 2024

6/10 Okay

Angelica, Watsonville

Liked: Staff & service, amenities, property conditions & facilities
The place is beautiful, staff are very helpful and friendly, the rooms are a little inconvenient as my mother is in a wheelchair and there is no accessibility, parking is safe and ample but it’s two blocks away which is understandable as the hotel is located in the historic center of Querétaro. Breakfast was good but not many options. Kitchen staff very friendly and welcoming. Overall all it was a pleasant experience!
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Stayed 1 night in Jul 2024

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Incredible stay. Very secure and great location.
Stayed 3 nights in May 2024

2/10 Terrible

yolanda

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our night here!!
Stayed 1 night in May 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

6/10 Okay

Juana, Riverside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Mar 2024

10/10 Excellent

Carlos

Stayed 2 nights in Mar 2024