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Hotel Patio Santiago

4.5 star property
Luxury Querétaro hotel in Downtown Querétaro with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Patio Santiago

Hallway
Rooftop terrace
Deluxe Double Room
Front of property
Shower, rainfall showerhead, hair dryer, dressing gowns

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
40 Av. Luis Pasteur Sur Centro, Querétaro, QUE, 76000
  • Plaza de Armas
    3 min walk
  • Zenea Garden
    6 min walk
  • Templo y Convento de la Santa Cruz
    8 min walk
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    37 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Down duvet
Premium bedding
Bathrobes
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Down duvet
Premium bedding
Bathrobes
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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The price is AU$173
for 1 night
includes taxes & fees
18 Dec - 19 Dec
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About the area

Querétaro

A luxury stay in the heart of Querétaro awaits you at Hotel Patio Santiago. Within steps you'll find Casa de la Zacatecana Museum and Plaza de Armas within a short 5-minute stroll. Highlights at this hotel include a restaurant, a bar/lounge and a rooftop terrace. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has concierge services. Additionally, you'll find a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of airport drop-off service. .Attractions within a 15-minute drive of this 4.5-property class Downtown Querétaro hotel include Corregidora Stadium and Antea Lifestyle Center.

What's nearby

  • Alameda Hidalgo Park - 9 min walk
  • Aqueduct of Santiago de Querétaro - 12 min walk
  • Puerta la Victoria - 15 min walk
  • Josefa Ortiz de Domínguez Auditorium - 17 min walk
  • Corregidora Stadium - 4 min drive

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 37 min drive

Restaurants

  • ‪El Mesón de Chucho el Roto - ‬2 min walk
  • ‪Restaurante 1810 - ‬2 min walk
  • ‪Santa Cecina - ‬1 min walk
  • ‪Breton - ‬2 min walk
  • ‪El Mayor - ‬1 min walk

About this property

Hotel Patio Santiago

Luxury Querétaro hotel in Downtown Querétaro with a fitness centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A fitness centre, a rooftop terrace, and a library are also featured at the luxury Hotel Patio Santiago. The hotel can provide concierge services and wedding services.

This 4.5-star Querétaro hotel is smoke free.

  • 43 guestrooms or units
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel Patio Santiago offers 43 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 220 to 400 for adults and MXN 220 to 400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 220 to 400 for adults and MXN 220 to 400 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1000 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Patio Santiago Hotel
Hotel Patio Santiago Querétaro
Hotel Patio Santiago Hotel Querétaro

Frequently asked questions

What is the cancellation policy at Hotel Patio Santiago?

Hotel Patio Santiago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Patio Santiago?

As of 4 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Patio Santiago on 8 Dec 2024 start from AU$175.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel Patio Santiago a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Patio Santiago.

Does Hotel Patio Santiago serve breakfast?

Yep, cooked-to-order breakfast is served daily from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Patio Santiago?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Patio Santiago?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Patio Santiago?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Patio Santiago?

Dogs are welcome at Hotel Patio Santiago, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Hotel Patio Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 186 out of 237 reviews" "
Rating 8 - Good. 30 out of 237 reviews" "
Rating 6 - Okay. 8 out of 237 reviews" "
Rating 4 - Poor. 8 out of 237 reviews" "
Rating 2 - Terrible. 5 out of 237 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tram V

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel with modern amenities. Right off of the main town plaza. Quiet. Safe. Would definitely stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wow. Long day and night.
This review is for the owners of this hotel to read. I do 80-100 nights a year in hotels and this hotel has potential that is being wasted. We arrived 2 hrs early and the General Manager was able to get us into our room. Thank you. The Bell desk was great and had the bags in our room and gave an explanation of the air systems. Thank you. Then I needed some rest. Unfortunately, the housekeeper staff needs to learn how to work in a hotel. They were playing music, singing and shouting a conversation down the hall to each other. This went on for 2 hours. No way to rest. The “I’m resting” sign they provide was on the door! Very unprofessional. Later we stopped by the bar. The bartenders were too busy talking with guests down at the other end. The drinks were terrible. Based on that we skipped the restaurant and went somewhere else. Later that night at 10:30pm when we were asleep the front desk called and told me they didn’t have WiFi when I checked in and they had to run my card again. I told them that would handle it in the morning. If you want to make money at this property you should hire a team that has hotel experience.
Stayed 1 night in Aug 2024

8/10 Good

Yazmin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay it was exceptional. Staff was friendly and my room very well cleaned and very convenient place to walk around the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location! Property was recently updated and in great condition. Staff were extremely helpful. Bar and restaurant staff were also very friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really liked everything about the hotel. Nice room, friendly staff, near the main square, good breakfast. We will return here.
Stayed 1 night in Aug 2024

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Great location and staff. Had a great time.
Stayed 3 nights in May 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic and the shuttle service was super convenient
Stayed 1 night in Jul 2024

8/10 Good

DUSTEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a newer build addition onto an older mansion with a court yard. it was a very pleasant stay. the room was quiet, spacious, nice bed linens, and good shower. the included breakfast was passable.the location of the hotel is ideal for walking the old town. my only reservation is that the hotel is quiet dark and the 2 rooms i saw had no window to view the outside: one looked into a wall (i asked to move) and the other opened internally onto a hallway so the blinds had to be kept closed. i would also suggest that the hotel make some accomodation so a person can have a tea after the cafe closes at 9 o'clock. it was overall a pleasant stay and an very good value.
Stayed 2 nights in Jul 2024

10/10 Excellent

JUAN CARLOS, FRISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is vey well located. Service is wonderful
Stayed 6 nights in Jul 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel location. It was very convenient to a lot of places of interest in the downtown area. The staff was very professional and accommodating to our requets. Excellent hotel. I will recoment it.
Stayed 5 nights in Jul 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Queretaro
Stayed 1 night in Jun 2024

2/10 Terrible

Jesus

Stayed 3 nights in Jun 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Quite a beautiful property, and in an excellent location.
Stayed 2 nights in May 2024

8/10 Good

Oksana, Los Angeles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed space.
Stayed 1 night in May 2024

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Jun 2024

4/10 Poor

Silvere

Stayed 4 nights in Jun 2024

10/10 Excellent

Jose

Business traveller
All Good in patio santiago
Stayed 2 nights in Jun 2024

10/10 Excellent

Edwar, Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean property.
Stayed 4 nights in May 2024

8/10 Good

Carl Philippe

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great location.
Stayed 1 night in May 2024

10/10 Excellent

Lars

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Hotel Patio Santiago for almost a week, and we very much enjoyed the experience! It was easy to check into, had a modern room (with a great shower) which was cleaned DAILY, a great breakfast included and helpful staff throughout! The only thing I can think of to improve the rooms is... Maybe a mini fridge? But that was not a huge deal to us!
Stayed 5 nights in Mar 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good, good breakfast included, very clean, very new, but if somebody is noisy in the hallway to the rooms you can hear everything.
Stayed 2 nights in Mar 2024