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Hotel Lugano Suites

3.0 star property
La Carolina hotel with spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lugano Suites

Interior entrance
Suite, 2 Bedrooms
Suite, 2 Bedrooms | Living area
Suite, 1 Bedroom
Property entrance

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Gym
  • Spa
  • Non-smoking
  • Free breakfast
  • 24/7 front desk

Explore the area

Map
SUIZA Y CHECOSLOVAQUIA, 33-132, Quito, Pichincha, 170135
  • Parque La Carolina
    3 min walk
  • El Jardin Mall
    12 min walk
  • Naciones Unidas Boulevard
    13 min walk
  • Quito (UIO-Mariscal Sucre Intl.)
    50 min drive

Room options

View all photos for Suite, 1 Bedroom

32-inch TV with cable channels, MP3 dock

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Kitchenette
Fridge
TV
Sofa bed
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Kitchenette
Fridge
TV
Sofa bed
2 bedrooms
  • 65 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Hotel San Francisco de Quito

Breakfast included
Free WiFi
Restaurant
Business services
4.4 out of 5, Excellent, (309)
The price is AU$102
for 1 night
6 Jan - 7 Jan
Hotel San Francisco de Quito

About the area

Quito

At Hotel Lugano Suites you'll be within just a 10-minute stroll of Parque La Carolina and Vivarium. Highlights at this hotel include a full-service spa, free buffet breakfast and in-room kitchenettes. .A day of pampering at Spa Lugano can include massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. 323 square feet (30 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include a gym, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .In proximity to this 3-property class La Carolina hotel you'll find Quicentro Sur Mall.

What's nearby

  • Parque La Carolina - 3 min walk
  • Quicentro Shopping - 16 min walk
  • Atahualpa Olympic Stadium - 16 min walk
  • Foch Square - 4 min drive
  • General Rumiñahui Coliseum - 5 min drive

Getting around

  • La Carolina Station - 10 min walk
  • Iñaquito Station - 16 min walk
  • Quito (UIO-Mariscal Sucre Intl.) - 50 min drive

Restaurants

  • ‪De la Llama - ‬1 min walk
  • ‪VIVA Cerveza! Gastropub & Beer Store - LA CAROLINA - ‬2 min walk
  • ‪Cosa Nostra Trattoria - ‬3 min walk
  • ‪Freshii - ‬4 min walk
  • ‪Sweet And Coffee - ‬3 min walk

About this property

Hotel Lugano Suites

Quito hotel in La Carolina with full-service spa and free breakfast
Hotel Lugano Suites offers its guests a full-service spa and a fitness centre. There's a coffee shop/cafe on site. Free breakfast is served daily.

A business centre and meeting rooms are available. Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Lugano Suites. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 3-star Quito hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 9 levels
  • Conference rooms
  • 323 sq ft of conference space
  • 30 sq. m of conference space
  • Built in 2011
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop
Hotel Lugano Suites offers 20 accommodations with MP3 docking stations and minibars. This accommodation offers separate sitting areas and includes sofa beds. Televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves, separate dining areas and coffee/tea makers. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Lugano. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Shopping

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 323 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Free cot
  • Sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Deposit is payable by cash or credit card voucher and is due at the time of check-in.

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover and Diners Club.

We should mention

  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Lugano Suites
Lugano Suites Aparthotel
Lugano Suites Aparthotel Quito
Lugano Suites Quito
Lugano Hotel Quito
Lugano Quito
Lugano Hotel
Hotel Lugano Suites Hotel
Hotel Lugano Suites Quito
Hotel Lugano Suites Hotel Quito

Frequently asked questions

What is the cancellation policy at Hotel Lugano Suites?

Hotel Lugano Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Hotel Lugano Suites?

Yep, Spa Lugano is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like facials.

Is Hotel Lugano Suites family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Lugano Suites is a hit with families.

Does Hotel Lugano Suites serve breakfast?

Yep, free buffet breakfast is available daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Hotel Lugano Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Lugano Suites?

Check-in begins at 2 PM. Check-out time is noon.

Hotel Lugano Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 94 reviews" "
Rating 8 - Good. 25 out of 94 reviews" "
Rating 6 - Okay. 8 out of 94 reviews" "
Rating 4 - Poor. 2 out of 94 reviews" "
Rating 2 - Terrible. 2 out of 94 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Kathleen A.

Liked: Cleanliness, staff & service, property conditions & facilities
Our First Two Nights in Ecuador
This was our first trip to Ecuador. We stayed our first two nights at Lugano Hotel, and we had a very positive experience! We arranged for airport pickup through the hotel ahead of time, and after flying all night, it was a welcome sight to have a driver with my name on a paper waiting for us! The cost was reasonable, more convenient than finding a taxi, and our driver was very nice. The room at the hotel was clean and roomy. We had two bedrooms and two bathrooms with a small kitchen and living room. Everyone was very nice and helpful. The woman at the front desk (I wish I knew her name) was wonderful--very helpful, kind and patient with all of our questions!! She spoke English and helped arrange a tour for us and transportation during our stay. The included breakfast was good, and included a few hot items, as well as juice, toast, coffee, etc. The location is a little out of way from the new town, and the old town, but we were able to get taxis easily and inexpensively. My only complaint might be that the pillows were hard, lumpy and uncomfortable--the rest of my family didn't complain though:). Overall, a very good experience for our family.
Stayed 2 nights in Jul 2018

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location but noisy
It's a small hotel with a feeling of big hotel - staff were nice but a little cold. Suite style rooms, not stylish but somehow comfy. There are a lot of noises at nights (bars around) and during the day too.

10/10 Excellent

Arturo David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Max C.

Great Stay
We took a two week vacation with our two kids and stayed at Lugano, our suite was comfortable, clean and well maintained. Staff is great, and location is excellent. Great place to stay in Quito
Stayed 12 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good :)
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice choice in a good area - five star staff
Great location, comfortable modern furnishings in the heart of Quito - tons if restaurant options, 2 blocks from the largest park in the city. The staff was AMAZING very helpful, warm and professional!!! Only issue there is renovating/construction going on to add a spa and other nice amenities...
Stayed 5 nights in Aug 2017

8/10 Good

Fabiola, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & Convenient
Nice and convenient suite. I will definitely stay there again
Stayed 5 nights in Jun 2017

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and service were great.. only the WIFI Service was not very good..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel near Carolina Park
Very nice hotel with kitchen and living room. Good breakfast was offered daily. Staff at front desk and porters were excellent. Only thing to improve would be the heating/temperature control in the room which vascillated between hot and cool. Otherwise, it was great.

10/10 Excellent

Martha, Ormond Beach, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location
great location and experience at this hotel. I would recommend to others and will return next time

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
wonderful hotel I really liked is comfortable and clean recommend

10/10 Excellent

Rajiv, Pleasanton, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for Quito
Very nice (and safe) place to stay in Quito, close to nice malls, parks, restaurants. Hotel suite was spacious for a family of five. Only suggestion is to make the breakfast a little better for non meat eaters

6/10 Okay

Pranav, Milpitas

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Small rooms
The rooms are modern and clean but extremely small. The neighborhood is better during weekdays, since during weekends everything seems to close down before 7. But generally we felt relatively safe

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The hotel staff was very polite and professional. It helped greatly too that many spoke English to me. Security was always present 24/7. As far as the room it was well stocked and was quite nice. The view of the city of Quito was fun and we did enjoy it. Some things in the room need improvement on the cleaning. The curtains have not been washed anytime recently and were just dusty and yucky. Though the floor was generally swept daily the closet floor was skipped 2 days and had dirt on it and staff was notified and the problem was promptly fixed. We enjoyed our stay and also liked and appreciated the spa located next door!

8/10 Good

Greg, Ottawa, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugano Suites - Quito
Staff was very accommodating and friendly. Hotel is new, clean, beds are comfortable & breakfast is very good. The location is excellent for restaurants, walks, malls, and seeing the city. Very close to La Carolina Park as a reference point. The price is very reasonable.

10/10 Excellent

Emilia, Guayaquil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
It Was very nice

10/10 Excellent

Robert, Stillwater

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family choice for lodging
Very comfortable. Staff was gracious and helpful and honest. We inadvertently left an envelope with cash behind in the room and were very pleasantly surprised to have it returned upon returning to the hotel again a week later. No onsite restaurant but location was near many dining out options.

10/10 Excellent

Myra, NC, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Space!
Wonderful spacious suite for four of us. Convenient location to the park and restaurants. Friendly and helpful staff.

8/10 Good

chechi, guayaqui, ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel room but really tiny bathroom
I stayed only 1 night and the hotel is nice and clean. The suite had everything you need. The breakfast was very good. the only thing I didnt like was the bathroom. It was very small almost like an airplane bathroom. Although very clean with all the amenities that you will need.

10/10 Excellent

Ricardo Isacovici, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
Was very satisfied, hotel was spotless, clean and very confortable. Will use it again in my next visit.

10/10 Excellent

Flavia, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was great
It was clean, spacious and I slept wonderfully. I stay in an different hotel went I arrive and I couldn't slept, this hotel has perfect and the staff was very helpful. I' m pretty sure I going to use it the next time I visit Quito.

10/10 Excellent

John, Calgary, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugano Suites - Quito
All the staff in the hotel are friendly and readily answer any question or request you may have. Arrangements were made for us to be picked up at the airport and then back again when we left Quito. At breakfast, fresh fruit is always available. The hotel room is cleaned daily and bottled water is replaced in the fridge as needed. The flowers in the main lobby are gorgeous and a new arrangement is on display every few days. The penthouse terrace allows for a great view of the city. My husband and I will certainly stay at Lugano Suites the next time we are in Quito.

6/10 Okay

Charlie, Florida

Liked: Cleanliness, property conditions & facilities, room comfort
Good aparta hotel
Nice people. Clean apt. Small but good breakfast. Bath room tiny. Almost can not go inside and close door. Must walk to find lunch or dinner