Mövenpick Hotel Gammarth Tunis

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mövenpick Hotel Gammarth Tunis

Indoor pool, 2 outdoor pools, free pool cabanas, pool umbrellas
Couples treatment room(s), hot tub, steam room, Turkish bath/hammam
Executive Room, 1 King Bed, Beach View | Living area
3 restaurants, breakfast, lunch, dinner served; international cuisine
Interior entrance

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Hot tub
    Hot tub
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Pool
    Pool

Explore the area

Map
Avenue Taieb Mhiri B P 36, La Marsa, 2078
  • La Marsa Beach
    18 min walk
  • North Africa American Cemetery and Memorial
    7 min drive
  • Gamarth Marina
    8 min drive
  • Tunis (TUN-Tunis - Carthage Intl.)
    24 min drive

Room options

Classic Twin Room, 1 Single Bed, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • Sea view
  • Sleeps 2
  • 1 Single Bed

Classic Room, 1 King Bed, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • Sea view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Beach View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • Beach view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

La Marsa

A luxury stay in La Marsa awaits you at Mövenpick Hotel Gammarth Tunis. You'll be within a 20-minute walk of La Marsa Beach and 4 km (2.5 mi) from Gamarth Marina. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, body scrubs and facials along with access to the hot tub and steam room. The restaurant, Horizon, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and indoor swimming pool. 3563 square feet (331 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 5-property class La Marsa hotel you'll find Habib Bourguiba Avenue.

What's nearby

  • La Marsa Beach - 18 min walk
  • Museum Dar el-Annabi - 6 min drive
  • North Africa American Cemetery and Memorial - 7 min drive
  • Carthage Acropolium - 7 min drive
  • La Goulette Beach - 25 min drive

Getting around

  • Tunis (TUN-Tunis - Carthage Intl.) - 24 min drive

Restaurants

  • ‪C'Libanais - ‬16 min walk
  • ‪Le Golfe - ‬14 min walk
  • ‪Café Journal - ‬11 min walk
  • ‪El Mida - ‬16 min walk
  • ‪Blues House - ‬10 min walk

About this property

Mövenpick Hotel Gammarth Tunis

Luxury hotel on the beach, with 2 outdoor swimming pools
Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Mövenpick Hotel Gammarth Tunis, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts and a health club. Self parking is free.

Smoking is allowed in designated areas at this 5-star La Marsa hotel.

  • 1 building
  • 119 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • 3563 sq ft of conference space
  • 331 sq. m of conference space
  • Built in 1980
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Mövenpick Hotel Gammarth Tunis offers 119 accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. 33-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: TND 40 for adults and TND 20 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Abou Nawas
  • Horizon
  • The Breeze

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,563 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 33-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 September to 30 April:
  • Beach
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mövenpick Hotel Gammarth Tunis

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for TND 110.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 12.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TND 40 for adults and from TND 20 for children
  • Airport shuttle fee: TND 75 per person (one-way)
  • Rollaway bed fee: TND 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • Pets and service animals are not allowed on site.

Property is also known as

Moevenpick Gammarth Tunis
Moevenpick Gammarth Tunis La Marsa
Movenpick Hotel Gammarth Tunis La Marsa
Moevenpick Hotel Gammarth Tunis La Marsa
Moevenpick Tunis
Moevenpick Hotel Gammarth Tunis Tunisia/La Marsa
Movenpick Gammarth Tunis La Marsa
Mövenpick Gammarth Tunis La Marsa
Mövenpick Gammarth Tunis
Mövenpick Hotel Gammarth Tunis La Marsa
Movenpick Hotel Gammarth Tunis Tunisia/La Marsa

Frequently asked questions

What is the cancellation policy at Mövenpick Hotel Gammarth Tunis?

Mövenpick Hotel Gammarth Tunis offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mövenpick Hotel Gammarth Tunis?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Mövenpick Hotel Gammarth Tunis on 17 Nov 2024 start from AU$308.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mövenpick Hotel Gammarth Tunis?

Yep, Mövenpick Hotel Gammarth Tunis has a free self car park.

Are there any beaches close to Mövenpick Hotel Gammarth Tunis?

Yep, Mövenpick Hotel Gammarth Tunis is a short 18-minute walk from La Marsa Beach. The beach is closed seasonally each year from September 15 until April 30.

Is there a spa on site at Mövenpick Hotel Gammarth Tunis?

Yep, there is an onsite spa at Mövenpick Hotel Gammarth Tunis. It has a hot tub and a steam room. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Mövenpick Hotel Gammarth Tunis have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Mövenpick Hotel Gammarth Tunis?

Mövenpick Hotel Gammarth Tunis features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Mövenpick Hotel Gammarth Tunis a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Mövenpick Hotel Gammarth Tunis.

Is Mövenpick Hotel Gammarth Tunis family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Mövenpick Hotel Gammarth Tunis is a hit with families.

Does Mövenpick Hotel Gammarth Tunis serve breakfast?

Yep, buffet brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mövenpick Hotel Gammarth Tunis?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mövenpick Hotel Gammarth Tunis?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mövenpick Hotel Gammarth Tunis?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Mövenpick Hotel Gammarth Tunis?

No, pets and service animals are not allowed.

Mövenpick Hotel Gammarth Tunis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 155 out of 344 reviews" "
Rating 8 - Good. 116 out of 344 reviews" "
Rating 6 - Okay. 32 out of 344 reviews" "
Rating 4 - Poor. 20 out of 344 reviews" "
Rating 2 - Terrible. 21 out of 344 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

hela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for relaxing place, an escape from the busy life and stress, this the right place. Very calm and beautiful hotel and the staff is amazing
Stayed 1 night in Jul 2024

8/10 Good

alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall good A nice place to stay
Stayed 1 night in Jul 2024

8/10 Good

Daeman

Stayed 2 nights in Jul 2024

8/10 Good

Koroush

Stayed 3 nights in Jul 2024

8/10 Good

Koroush

Travelled with family and small children
Liked: Cleanliness, staff & service
Im sure the property was beautiful when it was first built but it seems like not much has been done since then. its in great need of updating. from the rooms, to the restaurant, lobby, spa, gym, pool area and the beach, everything is old and falling apart. The staff were very nice and friendly, but at times it seemed that they didnt have much direction on what to do and what was the proper way to deal with guests.
Stayed 1 night in Jul 2024

10/10 Excellent

Felecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff. The view, accommodations, and food were all amazing.
Stayed 1 night in Jul 2024

10/10 Excellent

Usama, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing location right on the beach. beautiful views. great area
Stayed 2 nights in Jul 2024

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Ever
Stayed 4 nights in Mar 2024

4/10 Poor

Andrea

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Please look elsewhere. Pool onsite to include a restaurant was inoperable. This Was not listed when booking or I would have stayed elsewhere . Photos do not show true aesthetics of currently maintained state of property. Grounds are dirty and need cleaning. Several rubble/rocks located near pool site and can render trip hazards to guest and staff. A mini pool that is not in use needs to be drained as it a breeding ground for mosquitoes. Seriously, not safe for the general public. My room was dirty! The property needs renovation. Please look elsewhere. I’m serious. Be advised that the spa has a pool that children can take advantage of during the hours of 8 am to 12pm. But be careful to use the correct door when entering or staff will scold you. The spa staff were unkind and unwelcoming. For this to be a “5 star property”, I would hate to see what the 4-star options look like. The front desk staff was kind and the lobby and front of the property is well maintained. I felt as though we were thrown into a poorly kept room with a questionable sea view. All in all, will not stay again. Please be advised.

10/10 Excellent

United

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Salim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is amazing, from the gate to the housekeeping. Super friendly staff, Sihem from the front desk and Sami, Houcine at the buffet deserve a 5 star rating.
Stayed 3 nights in Feb 2024

6/10 Okay

Grzegorz

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
There was terribe sewage smell in my room. I reported this to the reception but nothing has been done.
Stayed 3 nights in Nov 2023

10/10 Excellent

Stéphane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional!
Stayed 1 night in Nov 2023

8/10 Good

Ali

Good
Stayed 1 night in Nov 2023

10/10 Excellent

Dorottya

Stayed 3 nights in Nov 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back!!
The beauty was marvelous!!! The stars were so clear in the sky and the sound of the ocean brought great relaxation. The hotel staff was incredible! We were there celebrating my husbands birthday and they each celebrated him with an act of kindness - whether it was birthday cake or a glass of wine or just very kind words. Also, our luggage didn’t come when we landed and the manager and front desk staff ensured that we went to the right stores and that we received funds that were being sent to us. I want to come back to this place annually!!
Stayed 3 nights in Oct 2023

8/10 Good

Christofis, Zurich

Stayed 7 nights in Aug 2023

10/10 Excellent

Zied Ben

The place was amazing. The front desk staff greeted us warmly, the staff at breakfast- excellent. The woman who made up our room, wonderful. And walid from room service went above and beyond for us. 10 out of 10
Stayed 3 nights in Aug 2023

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay.
Stayed 3 nights in Jul 2023

8/10 Good

Grzegorz

Business traveller
Liked: Staff & service
Stayed 3 nights in Apr 2023

8/10 Good

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all we had a grate stay, staff were exceptionally helpful Hussain in breakfast restaurant, Bashir in concierge was excellent. Highly recommend
Stayed 3 nights in Feb 2023

10/10 Excellent

Ashraf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Assail was great and very helpful as he helped move to a greater room. The restaurant staff at breakfast were very friendly for example Hussein.
Stayed 6 nights in Oct 2022

8/10 Good

jaffer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first two night were horrible until I spoke to Asil in the reception and he made my stay turn from horrible to fantastic! Very nice and friendly environment. Movenpick with Asil gets 10/10. One thing I didn’t like is that I was told at check in that breakfast was included however, I had to pay for it at checkout ( room of improvement )
Stayed 5 nights in Sep 2022

2/10 Terrible

Ahmed, MOUNTLAKE TERRACE

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took more than an hour to get the keys to the room. The welcome drink was served after 7h from checking in - and what a drink, the worst lemonade I’ve ever tasted. THIS ONE IS A HUGE PROBLEM: THERE ARE NO HANDICAPPED RAMPS AND NO ELEVATORS. I have a stroller, it was a nightmare to go in and out of the room, too many stairs. This is a red flag for a 5 stars hotel. The hallways have a musty/moldy smell, they love blaming this to the proximity to the sea but there are techniques and equipment that can fix this. Room is the biggest disappointment, reserved sea view and paid extra for it and I get a partial view room looking at the roof of below rooms. They didn’t want to change the room and claimed that all the rooms are full - the hotel didn’t seem that busy during breakfast, wtv, when you reserve through Expedia, they give you the worst room they have, this is not the first time that this happens in Tunisia, Expedia’s customers are second class customers. That’s a shame. The shower was broken, the hot water had no pressure and it was not hot enough to be able to take a confortable shower. When I went to express my dissatisfaction about the room, the checkin, the lounge, etc, there was NO EFFORT whatsoever to remediate the situation. I even told them that I will dispute the charges with my bank, and the receptionist said go ahead, I said, you don’t care about the customer experience and about a bad review - she said we are fine. NOT A 5* HOTEL
Stayed 1 night in Sep 2022

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super attentive staff. Excellent food. Room was perfect with a slider facing the ocean for gorgeous views and waking up to the sounds of the waves. Spa treatment was superb. Perfect mood lighting, usb plugs bedside. The restaurants and pool were just delightful. We at and drank at the breeze several times! Not sure why previous reviews were so unpleasant. I was greeted with fresh juices, fast service and clean and comfy room. Wish I could have stayed longer. Seems recent renovations have been made. I stayed at the residence before, and for the price of a basic room there, you can live it up at this hotel with all the amenities right on the beach. “The Kitchen” has amazing steaks. Big breakfast buffet. Fast WiFi. Don’t forget to hit the hammam, ask for Sophie! She goes above and beyond. Can’t wait to go back. So romantic and relaxing. Hubby and I were really happy our entire stay.
Stayed 2 nights in Sep 2022