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The Chedi Lustica Bay

5.0 star property
Stylish beach retreat with outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Chedi Lustica Bay

Deluxe Suite | View from room
Indoor pool, outdoor pool, open open 24 hours a day, pool umbrellas
Lobby
Front of property
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Breakfast included
  • Room service
The price is AU$405
includes taxes & fees
3 Jan - 4 Jan 2025

Explore the area

Map
Lustica Bay Marina, Radovici, Tivat, 85323
  • Rose
    13 min drive
  • Blue Grotto
    13 min drive
  • Kotor Bay
    19 min drive
  • Tivat (TIV)
    23 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Hypo-allergenic bedding
  • 65.0 sq m
  • Marina view
  • Sleeps 3
  • 2 Single Beds and 1 King Bed

View all photos for Junior Suite

Junior Suite | Private kitchen

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Hypo-allergenic bedding
  • 77 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Sea View (Grand Deluxe)

Deluxe Room, Sea View (Grand Deluxe)

Deluxe Room, Sea View (Grand Deluxe)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 47 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View

Deluxe Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Hypo-allergenic bedding
  • 44 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Grand Room, Poolside

Grand Room, Poolside

Grand Room, Poolside

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Free minibar items
LCD TV
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Grand Superior)

Superior Room (Grand Superior)

Superior Room (Grand Superior)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 47 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds and 1 King Bed

View all photos for Deluxe Suite, Sea View (Grand Deluxe)

Deluxe Suite, Sea View (Grand Deluxe)

Deluxe Suite, Sea View (Grand Deluxe)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 94 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Sea View, Corner (Grand Deluxe)

Deluxe Suite, Sea View, Corner (Grand Deluxe)

Deluxe Suite, Sea View, Corner (Grand Deluxe)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 110 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Penthouse, Sea View

Penthouse, Sea View

Penthouse, Sea View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 165 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Hyatt Regency Kotor Bay Resort

On private beach
Pool
Breakfast included
Spa
4.6 out of 5, Wonderful, (172)
The price is AU$259
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hyatt Regency Kotor Bay Resort

About the area

Radovići

A luxury stay in Radovići awaits you at The Chedi Lustica Bay. You'll be 8.7 km (5.4 mi) from Blue Grotto and 14 km (8.7 mi) from Kotor Old Town Walls. Highlights at this beach hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to The Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, The Restaurant, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Lobby Bar is the hotel's own lobby lounge. Spend the day at the nearby private beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and outdoor swimming pool. Business amenities include meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a sauna. Free continental breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .With a stay at this 5-property class Radovići hotel, you'll be 14.3 km (8.9 mi) from Kotor Bay and 28.3 km (17.6 mi) from Our Lady of the Rocks.

What's nearby

  • Rose - 13 min drive
  • Kotor Old Town Walls - 18 min drive
  • Kotor Bay - 19 min drive
  • Porto Montenegro - 21 min drive
  • Our Lady of the Rocks - 38 min drive

Getting around

  • Tivat (TIV) - 23 min drive

Restaurants

  • ‪Kafeterija - ‬19 min drive
  • ‪Astoria Restaurant - ‬18 min drive
  • ‪Salon Privé - ‬19 min drive
  • ‪Cafe Negro - ‬15 min drive
  • ‪Contact - ‬19 min drive

About this property

The Chedi Lustica Bay

Stylish beach retreat with outdoor pool
Unwind on the hotel's private beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Chedi Lustica Bay such as a children's club and an outdoor pool.

Free breakfast is available daily. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a 24-hour health club, a steam room and a garden. Free self parking and valet parking are available.

This 5-star Radovići hotel is smoke free.

  • 111 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Continental breakfast (free)
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
The Chedi Lustica Bay offers 111 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

This Radovići hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

Croatian, Dutch, English, French, German, Indonesian, Italian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Lobby Bar
  • Rok Beach Bar
  • The Restaurant
  • The Spot

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Baby toys
  • Children's books
  • Children's club (surcharge)
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free cot
  • Highchair
  • In-room babysitting
  • Indoor pool
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night
  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 03201309

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chedi Lustica Bay Hotel Radovici
Chedi Lustica Bay Hotel
Chedi Lustica Bay Radovici
The Chedi Lustica Bay Hotel
The Chedi Lustica Bay Radovici
The Chedi Lustica Bay Hotel Radovici

Frequently asked questions

What is the cancellation policy at The Chedi Lustica Bay?

The Chedi Lustica Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Chedi Lustica Bay?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at The Chedi Lustica Bay on 3 Jan 2025 start from AU$365.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Chedi Lustica Bay?

Yep, The Chedi Lustica Bay has a free self car park and free valet parking.

Are there any beaches close to The Chedi Lustica Bay?

The closest beach to The Chedi Lustica Bay is Igalo Beach (14.9 km).

Is there a spa on site at The Chedi Lustica Bay?

Yep, The Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does The Chedi Lustica Bay have a pool?

The Chedi Lustica Bay has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 24 hours.

What luxury perks are available at The Chedi Lustica Bay?

The Chedi Lustica Bay features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes The Chedi Lustica Bay a romantic place to stay?

Couples spa treatments and beachfront dining, as well as memory foam beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Chedi Lustica Bay.

Is The Chedi Lustica Bay family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as highchairs and baby baths in the guestrooms, it's no surprise that The Chedi Lustica Bay is a hit with families.

Does The Chedi Lustica Bay serve breakfast?

Yeah, complimentary continental brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Chedi Lustica Bay?

No, The Chedi Lustica Bay does not offer an airport shuttle service.

Is there a bar or restaurant at The Chedi Lustica Bay?

Yep, you can grab a meal at The Chedi Lustica Bay's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at The Chedi Lustica Bay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Chedi Lustica Bay?

Furry friends are welcome at The Chedi Lustica Bay, with food and water bowls on offer.

The Chedi Lustica Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 56 out of 74 reviews" "
Rating 8 - Good. 12 out of 74 reviews" "
Rating 6 - Okay. 6 out of 74 reviews" "
Rating 4 - Poor. 0 out of 74 reviews" "
Rating 2 - Terrible. 0 out of 74 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb. Clean, quiet with plenty of dining options nearby.
Stayed 3 nights in Jul 2024

10/10 Excellent

Said

Stayed 4 nights in Jun 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Jul 2024

10/10 Excellent

Simone

Stayed 3 nights in Jun 2024

10/10 Excellent

Ana, Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Ana, Carmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough good things about the Chedi. The facilities are impeccable. The room, dining options, location in the Marina Village with walkable shopping and restaurants. The Bay of Kotor is a short car or cab ride away. Or one can take the boat arranged by the hotel. The staff is incredibly kind and are willing to go the extra mile on anything. The dining options in the hotel across the Spot restaurant, the Lobby Bar and the Rola Beach Bar and in room dining are superb. I had the best Vegan option I have ever had in room and the menu at the Spot or Lobby Bar offers sophisticated local or even Asian or other cuisine options. Can’t wait to return
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel perfect for a short get away. Not far from Tivat airport Great if you like pottering around with boats and sunbathing.
Stayed 1 night in Oct 2023

10/10 Excellent

Esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large modern rooms with balcony facing the marina. Beautiful hotel. Staff at the front desk very helpful and knowledgeable, especially Nicoletta who took care of all our needs.
Stayed 4 nights in Jun 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for tourists
Extremely hard to find and get to. If you are able to overcome that- it is very nice. New. Out of the way, so don’t count on shopping or other conveniences being close by.
Stayed 1 night in Jun 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Exceptional hotel in amazing environment with great amenities and very helpful staff.
Stayed 4 nights in May 2023

10/10 Excellent

Andor

Stayed 1 night in Apr 2023

10/10 Excellent

Zhanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. The service was impeccable. People who work in the hotel are very kind and always go out of trier way to help. The rooms are very specious, new and attention is paid to every detail. Beautiful pool and great restaurants are in the hotel and in the marina that is just a couple of minutes walk on the promenade. Breakfast was great too with many options.
Stayed 6 nights in Sep 2022

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Deluxe Suite
Amazing experience all the way through. Very attentive personnel that saw to our needs.
Stayed 1 night in Jun 2022

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest hotel on the Adriatic
The hotel exceeded expectations - it was located in a great area, had large stylish rooms, a nice pool and excellent restaurants. But the best feature is the staff - they all were very friendly and attentive throughout our stay.
Stayed 4 nights in May 2022

10/10 Excellent

Nemanja, Linden

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, super friendly staff and great amenities….
Stayed 1 night in Nov 2021

10/10 Excellent

Siwattra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am impressed !!!
We love location which is on the private bay but have some restaurants & supermarket on site. Room is big & comfortable. Beach is perfect. Most of staff are nice but some staff did not take response fast enough if you request something. Spa area is nice, massage is also good with reasonable price. Ms. Jacqueline, the therapist is really good. I stayed during birthday and got a surprise BD cake in the room, really appreciated.
Stayed 4 nights in Aug 2021

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular hotel, great rooms, very attentive service, great beach. Even at full occupancy the hotel doesn't feel crowded, which made the stay feel more relaxing.
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is almost brand new with first class infrastructure and the atmosphere in the hotel and the marina overall in fantastic. The staff is still new and not fully trained as expected for top tier hotel brand like The Chedi. Nevertheless, they fixed issues professionally and timely. Breakfast half buffet was yummy and the pool has a nice view. Try to stay in upper floors which give you an almost panoramic view of the area.
Stayed 3 nights in Aug 2021

6/10 Okay

humaid

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
very bad management.
It is a luxurious and comfortable resort but the management is very bad and I wish members of the Board to speed change management. We are a family with my daughters and asked for two adjacent chambers a while ago and I was unfortunately in a room in the eastern and daughters in a far-side room in the western . Room floor filled with dust .
Stayed 3 nights in Aug 2021

6/10 Okay

Andrii

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel if you don't mind be controlling
We stayed in the hotel for 6 nights. In general, we enjoyed our vacation. The hotel is fresh; new and located in a lovely marina. There are two private beaches with plenty of space. The sea was clean and crystal clear. The nature overall was stunning! The rooms themselves are very fresh and comfortable. The hotel has a cozy SPA. There is a live music in the marina restaurants nearly every evening. The overall area is fantastic! However, there were some disappointed issues: 1. The level of English was low. You have to triple check and verify everything, because waiters appears to be 'forgetful'. Need to be noted though that service in Marina restaurants around the hotel was much better (check Tony’s and bistro). 2. SPA staff did not react properly when the hotel guests did something wrong. E.g. kids are generally not allowed in SPA but when we were there some small kids were in the SPA. Apart from obvious noise and disturbance, one kid has defecated in the pool (we didn’t see anybody cleaning it while we were there). Finally, we’ve always had a feeling that the hotel was trying to take advantage of us. Just a few examples. The hotel charged us additional taxes, although the quote from Hotels.com clearly indicated that they were included. Ordering local taxi to the airport through reception was twice more expensive than ordering it directly. Anyway, if you do not mind be somewhat controlling over the personnel, it still can be a good choice.
Stayed 6 nights in Jul 2021

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no regrets
enjoyed the 3 nights stay, hotel was at full occupancy but we never waited for anything service was excellent. pool area is small for number of guests but we did not struggle to get a couple of beds, social distancing was good. one negative, the beach seems to be made from rough construction aggregate, very unconformable for walking on, the marina area is well equipped with a good selection of fairly priced restaurants, would definitely return
Stayed 3 nights in Jul 2021

8/10 Good

Preeti

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel with room for improvement.
Gorgeous hotel and bay. Everything you need for 2-3 relaxing days without having to leave. Cleanliness and facilities are great. Staff are very friendly but they fall just short of 5* service. Very friendly but lack following through requests which is a shame as it is the only place the hotel falls short. If you have a request, be sure to keep following up as they will likely forget.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com was bad
The chedi was great and supportive but Hotels.com was not I have to make some changes and waited 3 hours on the phone with zero support and I am gold member
Stayed 7 nights in Jul 2021

8/10 Good

Savio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021