2/10 Terrible
Quinlan
Travelled with family
25 Aug 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
From the time I "TRIED" to check in until I left was not a good experience. I checked in at the lobby and went to get my family. I went to the FIRST room and the door wouldn't open. The lady at the desk tells me the battery for the door is messing up and she's not going to put batteries in it. She changed me to a "SECOND" room on the third floor. Keep in mind NO elevator in the hotel. We walk up to the THIRD floor to the room. We get in the room and the room is a complete mess. I mean it had not been cleaned or anything! I go down to the lobby and she tells me that they don't have housekeeping like that. That's not my problem! So she moves us to a "THIRD" room on the second floor. We get in this room and the floor is filthy and the kitchen area is not cleaned. We managed through the night and we headed out first thing this morning. This is by far the worst experience ever. The lady at the desk should've offered something instead she just smirked and laughed and kept moving me. I wouldn't recommend at all.
Quinlan
Stayed 1 night in Aug 2024