See all properties
Save

JW Marriott Hotel Bengaluru

5.0 star property
Luxury Bengaluru hotel connected to a shopping centre, steps from UB City
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel Bengaluru

Outdoor pool, pool umbrellas, pool loungers
Premium bedding, free minibar items, in-room safe, desk
Exterior
Lobby
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available

Explore the area

Map
24/1 Vittal Mallya Road, Bengaluru, Karnataka, 560001
  • UB City
    1 min walk
  • Cubbon Park
    2 min walk
  • Church Street
    12 min walk
  • Bengaluru (BLR-Kempegowda Intl.)
    48 min drive

Room options

View all photos for Executive Room, 2 Single Beds

Premium bedding, free minibar items, in-room safe, desk

Executive Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Fridge
Minibar (some free items)
TV
Separate bedroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds (Balcony)

Premium bedding, free minibar items, in-room safe, desk

Executive Room, 2 Single Beds (Balcony)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Fridge
Minibar (some free items)
TV
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Smoking

Suite, 1 King Bed, Smoking | Living area

Suite, 1 King Bed, Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Fridge
  • 93 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Balcony)

Executive Room, 1 King Bed (Balcony)

Executive Room, 1 King Bed (Balcony)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Fridge
Minibar (some free items)
TV
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, free minibar items, in-room safe, desk

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Minibar (some free items)
TV
Blackout curtains
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, free minibar items, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Fridge
Minibar (some free items)
TV
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, free minibar items, in-room safe, desk

Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Minibar (some free items)
TV
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Smoking

Premium bedding, free minibar items, in-room safe, desk

Executive Suite, 1 King Bed, Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Fridge
Minibar (some free items)
  • 84 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Aerial view
The Oberoi, Bengaluru
Pool
Spa
Parking included
Free WiFi
4.9 out of 5, Exceptional, (535)
The price is AU$816
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Oberoi, Bengaluru

About the area

Bengaluru

JW Marriott Hotel Bengaluru places you in the centre of Bengaluru, connected to a shopping centre and within a short 5-minute stroll of UB City and Cubbon Park. Highlights at this luxury hotel include 5 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The restaurant, JW Kitchen, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Bar Uno is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, 24-hour gym, lazy river and Hot tub. 10290 square feet (956 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include a sauna, Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Bangalore City Center hotel, you'll be 1.2 km (0.8 mi) from Vidhana Soudha and 2.5 km (1.6 mi) from Commercial Street.

What's nearby

  • UB City - 1 min walk - 0.1 km
  • Cubbon Park - 2 min walk - 0.2 km
  • M.G. Road - 4 min drive - 2.4 km
  • Lalbagh Botanical Gardens - 4 min drive - 3.7 km
  • Bangalore Palace - 6 min drive - 5.3 km

Getting around

  • Krantivira Sangolli Rayanna - 5 min drive
  • Dr. B.R. Ambedkar Station - 14 min walk
  • Bengaluru (BLR-Kempegowda Intl.) - 48 min drive

Restaurants

  • ‪JW Marriott Executive Lounge - ‬1 min walk
  • ‪Spice Terrace - ‬1 min walk
  • ‪BBC by JW Marriott - ‬1 min walk
  • ‪Bar Uno @JW Marriott - ‬1 min walk
  • ‪Bengaluru Baking Company - ‬1 min walk

About this property

JW Marriott Hotel Bengaluru

Luxury Bengaluru hotel connected to a shopping centre, steps from UB City
JW Marriott Hotel Bengaluru offers its guests a full-service spa, a lazy river, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre, 9 meeting rooms, and limo/town car service. Event space at this hotel measures 10290 square feet (956 square metres) and includes conference space. A hot tub, a 24-hour fitness centre, and a sauna are also featured at the luxury JW Marriott Hotel Bengaluru. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bengaluru hotel.

  • 281 guestrooms or units
  • 14 levels
  • 5 dining venues
  • 2 bars or lounges
  • 10290 sq ft of conference space
  • 956 sq. m of conference space
  • Deli
  • Supervised kid's activities (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar by the pool
JW Marriott Hotel Bengaluru offers 281 accommodations, which are accessible via exterior corridors and feature DVD players and minibars (stocked with some free items). Beds feature premium bedding. Televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi (INR 1,124 per night)
  • Available in some public areas: WiFi (INR 1,124 per day)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: INR 1,250 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Alba
  • Bar Uno
  • Bengaluru Baking Company
  • JW Kitchen
  • Spice Terrace

Family friendly

  • DVD player
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,290 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar near toilet (122 centimetre high)
  • Hand-held showerhead
  • Handrails in hallways (122 centimetre high)
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (366 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Portable bathtub seat
  • Raised toilet seat (91 centimetre high)
  • Sign language-capable staff
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (122 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1250 per person
  • Fee for in-room wireless Internet: INR 1124 per night (rates may vary)
  • Fee for wireless Internet in public areas: INR 1124 per day (rates may vary)
  • Airport shuttle fee: INR 5000 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

JW Marriott Bengaluru
JW Marriott Hotel Bengaluru
Jw Marriott Bengaluru
JW Marriott Hotel Bengaluru Hotel
JW Marriott Hotel Bengaluru Bengaluru
JW Marriott Hotel Bengaluru Hotel Bengaluru

Frequently asked questions

What is the cancellation policy at JW Marriott Hotel Bengaluru?

JW Marriott Hotel Bengaluru offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Hotel Bengaluru?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Bengaluru on 28 Nov 2024 start from AU$384.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Hotel Bengaluru?

Yep, JW Marriott Hotel Bengaluru has a free self car park and free valet parking.

Is there a spa on site at JW Marriott Hotel Bengaluru?

Yep, there is an onsite spa at JW Marriott Hotel Bengaluru. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does JW Marriott Hotel Bengaluru have a pool?

JW Marriott Hotel Bengaluru has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does JW Marriott Hotel Bengaluru have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at JW Marriott Hotel Bengaluru?

JW Marriott Hotel Bengaluru features a full-service spa, an outdoor pool and 5 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes JW Marriott Hotel Bengaluru a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at JW Marriott Hotel Bengaluru.

Is JW Marriott Hotel Bengaluru family-friendly?

You bet! With amenities such as free supervised childcare, children's meals and a lazy river, it's no surprise that JW Marriott Hotel Bengaluru is a hit with families.

Are there hot tubs in the rooms at JW Marriott Hotel Bengaluru?

No, but there are deep-soaking baths in the guestrooms.

Does JW Marriott Hotel Bengaluru serve breakfast?

Yeah, buffet breakfast is available daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at JW Marriott Hotel Bengaluru?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at JW Marriott Hotel Bengaluru?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Hotel Bengaluru?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at JW Marriott Hotel Bengaluru?

No, only service animals are allowed.

JW Marriott Hotel Bengaluru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 113 out of 167 reviews" "
Rating 8 - Good. 39 out of 167 reviews" "
Rating 6 - Okay. 9 out of 167 reviews" "
Rating 4 - Poor. 3 out of 167 reviews" "
Rating 2 - Terrible. 3 out of 167 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

umamallinath, charleston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jun 2024

8/10 Good

Niranjan

Stayed 1 night in Jun 2024

8/10 Good

Anita

Stayed 5 nights in Apr 2024

6/10 Okay

Darshana

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

L

Stayed 1 night in Apr 2024

10/10 Excellent

L

Stayed 2 nights in Apr 2024

6/10 Okay

Shamti

Stayed 2 nights in Jan 2024

6/10 Okay

Gonchikar, Duluth

Stayed 3 nights in Dec 2023

10/10 Excellent

DEBASHISH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to UBCT
Stayed 2 nights in Nov 2023

10/10 Excellent

NARENDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Everything!!
Stayed 6 nights in Jul 2023

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great staff and service, amazing buffet and restaurants, and located right next to UB City mall for shopping and more restaurant choices.
Stayed 11 nights in Jun 2023

10/10 Excellent

Kartik, encinitas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing Hotel - perhaps the best of all I have stayed in all my world travels. The staff is beyond compliments - each one putting in so much by way of care and dedication. My daughter suffers from Celiac Disease and just one mention of that at the check in (reception) was met with every chef reaching out to ensure meals were prepared for her with the utmost concern and precautions. Chef Rama, Sunil, Gopal all deserve special mention here. The front desk is very responsive to every need. I an go on and on about the cleanliness, maintenance, fcomfort and other attributes that everyone mentions here - they are all impeccable! I will return here on my next visit to Bangalore. Keep up the good work, please!
Stayed 6 nights in Jun 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in May 2023

10/10 Excellent

RAJI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Scott

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Marnonette, seattle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay! Our package came with daily breakfast and your choice of lunch or dinner. I highly recommend this package as the food in their main restaurant is excellent. They had both Indian and non-Indian options, which was great. Our room came with a bath which was great, but it was not adequately cleaned upon our check in. When we notified the staff, it took some time for them to respond but eventually they did. Otherwise, cleanliness and service were excellent and quick.
Stayed 3 nights in Apr 2023

10/10 Excellent

Karen

Stayed 8 nights in Mar 2023

8/10 Good

Rohan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and very centrally located
This was my first stay here at the JW Marriott Bangalore near UB city. The hotel is very nice and I had a very enjoyable stay. Pros: Nice hotel, nice rooms - well appointed, very good breakfast, good service (room service was reasonably quick and efficient) Cons: The key cards and their readers in the lifts as well as on room doors have issues. Almost all the guests i interacted with in the lifts had the same issues. This definitely needs immediate attention. It is a source of unnecessary irritation and inconvenience. Overall no major issues and I would give it 4.5 stars out of 5.
Stayed 3 nights in Jun 2022

8/10 Good

Suhasini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay.. great location.
Stayed 3 nights in May 2022

10/10 Excellent

Sharan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent guest service, very well maintained property, rapid response time from staff, generous sized rooms & fantastic dining options. The breakfast & dinner buffets offered a wide variety of cuisine & dietary options.
Stayed 1 night in May 2022

8/10 Good

Roy

Liked: Cleanliness, staff & service, room comfort
Best Hotel in town... well almost.
The staff were amazing. Though the rooms wore a jaded look, the overall comfort level was above average for the region. The bathroom towel hook was loose and fell just missing my foot. It needs to be tightened. Informed housekeeping who in turn informed the engineer to fix it. The customer relations officer in particular took good care of me.
Stayed 4 nights in Apr 2022

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Ashok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite staff, clean rooms, best food and great pool side cafe
Stayed 1 night in Dec 2021

10/10 Excellent

ROHIT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Was wonderful staying
Stayed 1 night in Feb 2022

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice experience , especially the satff at the restaurant and housekeeping.
Stayed 3 nights in Feb 2022