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ITC Grand Chola, a Luxury Collection Hotel, Chennai

5.0 star property
Luxury hotel with 7 restaurants and 3 outdoor pools

Photo gallery for ITC Grand Chola, a Luxury Collection Hotel, Chennai

3 outdoor pools, pool umbrellas, pool loungers
Aerial view
Front of property - evening/night
View from property
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available
  • Parking included
  • Free WiFi
The current price is AU$274
includes taxes & fees
4 Apr - 5 Apr

Explore the area

Map
# 63 Mount Road, Guindy, Chennai, Tamil Nadu, 600032
  • Guindy Race Course
    ‪15 min walk‬
  • Olympia Tech Park
    ‪3 min drive‬
  • Phoenix Market City
    ‪6 min drive‬
  • Chennai (MAA-Chennai Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bath and shower
Bathrobes
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
HDTV
Hypo-allergenic bedding
  • 74 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, Tower

Club Room, Tower

Club Room, Tower

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
Separate bath and shower
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Apartment, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
HDTV
Hypo-allergenic bedding
  • 91 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed

View all photos for Club Room

Club Room

Club Room

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
Separate bath and shower
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for House, Smoking, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

House, Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bath and shower
Bathrobes
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Exterior

The Leela Palace Chennai

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (710)
The price is AU$463
for 1 room
includes taxes & fees
18 Mar - 19 Mar
The Leela Palace Chennai

About the area

Chennai

A luxury stay in the heart of Chennai awaits you at ITC Grand Chola, a Luxury Collection Hotel, Chennai. You'll be within a 15-minute walk of Guindy Race Course and 1.8 km (1.1 mi) from Anna University. Highlights at this hotel include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Kaya Kalp can include massages, aromatherapy and Ayurvedic treatments along with access to the sauna and steam room. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the 24-hour gym, sauna, kids' swimming pool and pool loungers. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of airport pick-up service. .Attractions within a 30-minute drive of this 5-property class Guindy hotel include Consulate General of the United States, Chennai and Marina Beach.

What's nearby

  • Guindy Race Course - 15 min walk
  • Olympia Tech Park - 3 min drive
  • Chennai Trade Centre - 5 min drive
  • Pondy Bazaar - 6 min drive
  • Phoenix Market City - 6 min drive

Getting around

  • Saidapet Metro Station - 4 min drive
  • Little Mount Station - 7 min walk
  • Chennai International Airport (MAA) - 13 min drive

Restaurants

  • ‪Peshawri - ‬2 min walk
  • ‪Avartana - ‬2 min walk
  • ‪Ottimo Cucina Italiana, ITC Grand Chola - ‬8 min walk
  • ‪Residents Lounge, ITC Grand Chola - ‬2 min walk
  • ‪Madras Pavilion - ‬2 min walk

About this property

ITC Grand Chola, a Luxury Collection Hotel, Chennai

Luxury hotel with 7 restaurants and 3 outdoor pools
ITC Grand Chola, a Luxury Collection Hotel, Chennai offers its guests a full-service spa, 3 outdoor swimming pools, a 24-hour health club, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A children's pool, spa services, and multilingual staff are also featured at the luxury ITC Grand Chola, a Luxury Collection Hotel, Chennai. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Chennai hotel.

  • 1 building
  • 600 guestrooms or units
  • 10 levels
  • 7 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2012
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
ITC Grand Chola, a Luxury Collection Hotel, Chennai offers 600 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Kaya Kalp has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,947 per person
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Avartana
  • Cafe Mercara Express
  • Ottimo Cucina Italiana
  • Pan Asian
  • Peshawri

Things to do

  • 24-hour health club
  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Piano
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar near toilet
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in half board, and all meals rate plans receive meals for up to 2 adults. Additional guests must pay for their meals at the property.

Access methods

Staffed front desk

Pets

  • Pets: INR 1750 per accommodation, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1947 per person
  • Airport shuttle fee: INR 2390 per person
  • Pet fee: INR 1750 per accommodation, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Chennai Grand Chola
Chola ITC
ITC Chennai Grand Chola
ITC Chola
ITC Chola Hotel
ITC Chola Hotel Chennai Grand
ITC Grand Chola Chennai
ITC Grand Chola Chennai Hotel
ITC Grand Chola Hotel
ITC Grand Chola
ITC Grand Chola Luxury Collection Hotel Chennai
ITC Grand Chola Luxury Collection Hotel
ITC Grand Chola Luxury Collection Chennai
ITC Grand Chola Luxury Collection
ITC Grand Chola, a Luxury Collection Hotel, Chennai Hotel
ITC Grand Chola, a Luxury Collection Hotel, Chennai Chennai

Frequently asked questions

What is the cancellation policy at ITC Grand Chola, a Luxury Collection Hotel, Chennai?

ITC Grand Chola, a Luxury Collection Hotel, Chennai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ITC Grand Chola, a Luxury Collection Hotel, Chennai?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at ITC Grand Chola, a Luxury Collection Hotel, Chennai on 4 Apr 2025 start from AU$273.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ITC Grand Chola, a Luxury Collection Hotel, Chennai?

Yep, ITC Grand Chola, a Luxury Collection Hotel, Chennai has a free self car park and free valet parking.

Are there any beaches close to ITC Grand Chola, a Luxury Collection Hotel, Chennai?

The closest beach to ITC Grand Chola, a Luxury Collection Hotel, Chennai is Marina Beach (9 km).

Is there a spa on site at ITC Grand Chola, a Luxury Collection Hotel, Chennai?

Yep, Kaya Kalp is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does ITC Grand Chola, a Luxury Collection Hotel, Chennai have a pool?

ITC Grand Chola, a Luxury Collection Hotel, Chennai has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at ITC Grand Chola, a Luxury Collection Hotel, Chennai?

ITC Grand Chola, a Luxury Collection Hotel, Chennai features 3 outdoor pools, a full-service spa and a 24-hour health club.

Is ITC Grand Chola, a Luxury Collection Hotel, Chennai family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that ITC Grand Chola, a Luxury Collection Hotel, Chennai is a hit with families.

Does ITC Grand Chola, a Luxury Collection Hotel, Chennai serve breakfast?

You bet, buffet brekkie is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at ITC Grand Chola, a Luxury Collection Hotel, Chennai?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at ITC Grand Chola, a Luxury Collection Hotel, Chennai?

Yep, ITC Grand Chola, a Luxury Collection Hotel, Chennai has 7 restaurants.

What time are check-in & check-out at ITC Grand Chola, a Luxury Collection Hotel, Chennai?

Check-in begins at 3:00 PM. Check-out time is noon.

ITC Grand Chola, a Luxury Collection Hotel, Chennai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 452 out of 686 reviews
Rating 8 - Good. 133 out of 686 reviews
Rating 6 - Okay. 49 out of 686 reviews
Rating 4 - Poor. 27 out of 686 reviews
Rating 2 - Terrible. 25 out of 686 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sanjay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Sanjay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building
Stayed 1 night in Nov 2024

8/10 Good

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel is good, doesn’t really look like the pictures though! A little tired now in rooms and the outside especially the pool area. Be good if offered food/drink service when relaxing at the pool. Good choice of restaurants in the hotel. Staff seem a little disjointed in knowing about the facilities the hotel offers. Overall good, but would be great with a few improvements.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sankara

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great and pleasant experience here at ITC Grand Chola. I would definitely come back here for their amenities, hospitality and more importantly food options.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sailash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
The Property was really Good and Amazing as usual, A Day before a Representative messaged me and Checked if i have any request and she was reminding me about breakfast, lounge time etc and was really helpful and made the stay very pleasing, the Customer representative is Kaamini Samraj, i want to send special mention for her.
Stayed 2 nights in Nov 2024

10/10 Excellent

Aditya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff . Excellent comfortable stay . Kaamini went out of her way to help my mother to get her medicines from the pharmacy.
Stayed 4 nights in Nov 2024

10/10 Excellent

Darshan, Cobham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice grand and slightly old property. Lovely people and took great care.
Stayed 1 night in Nov 2024

8/10 Good

Kushal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Balaji

Liked: Cleanliness, staff & service, property conditions & facilities
Grear
Stayed 4 nights in Oct 2024

10/10 Excellent

Dipak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, from the doorman to the ladies in the foyer to reception and room service. Grear choices for food. Overall great holiday.
Stayed 7 nights in Oct 2024

10/10 Excellent

T C M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Current Location

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Abhijeet, Sutton

Stayed 3 nights in Oct 2024

10/10 Excellent

Bianca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed at this hotel twice. Both were relatively long stays (2 weeks, then 3 weeks) and I had a superb experience both times. The staff is extremely helpful and they are happy go out of their way to ensure your comfort. I got sick last time I was here, they sent the on-call doctor in the middle of the night. I refuse to stay anywhere else in Chennai. The ITC Grand Chola has become my home away from home.
Stayed 20 nights in Sep 2024

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
As always excy
Stayed 1 night in Oct 2024

10/10 Excellent

George, Toronto

Stayed 1 night in Sep 2024

4/10 Poor

Peninnah

Disliked: Cleanliness, property conditions & facilities
Stayed 13 nights in Oct 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Mohan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelllent food and service
Stayed 2 nights in Oct 2024

10/10 Excellent

Sam, Glastonbury

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel very large
Stayed 1 night in Oct 2024

10/10 Excellent

Atchuthan, Fairfax

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Bianca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, it IS all its cracked up to be! The most beautiful hotel in Chennai, with helpful and friendly staff and incredible food from MANY different ethnicities (not just North Indian and South Indian, but also Italian, Chinese, American, and others). I travel to Chennai multiple times a year for work and this hotel has made my time away from home SO much easier. It took me a week just to explore all the beautiful nooks and crannies of the first few floors, and the serviced apartment was a wonderful place to live, with everything you may need to cook a meal in the full-sized kitchen, plus a washer/dryer, a gorgeous walk-in shower, a comfortable sitting room, plus a deep and relaxing tub. I cant say enough about this place... its an "experience" on its own!
Stayed 13 nights in Aug 2024

10/10 Excellent

Bernard, Decatur

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Perfect stay, except that my room door was broken and did not lock. The staff was very reactive and fixed it as soon as reported. Overall, a very commendable place.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down property with poorly trained staff.
Very run down property. Dont book because you will regret. Staff at the recepetion not caring and polite. Suites are run down and old.
Stayed 4 nights in Aug 2024

10/10 Excellent

Venkatarao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute wonder 👌👌
From check in to check out absolutely a wonderful experience. Very beautiful property. Huge palace kind of a place. Room was very clean and simply gorgeous. Amenities are excellent. They thought of EVERYTHING you may need. Bed was very comfy. Room was spacious with so many storage, safe deposit locker, mini fridge, coffee maker etc.Breakfast was unbelievably good with so so so many varieties of items including Chinese, continental etc. And the BEST part was the staff. Each and every member of the team was extremely courteous , friendly and went above and beyond to serve, help and comfort us. Can’t thank them enough. We absolutely loved our stay, enjoyed every moment there. Would definitely recommend chola to everyone. Please don’t think twice , just go ahead and book . You will have a great time I promise.
Stayed 3 nights in Sep 2024