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Sure Hotel by Best Western Ratingen

Hotel in Ratingen with a 24-hour front desk

Photo gallery for Sure Hotel by Best Western Ratingen

Lobby
Exterior
Breakfast area
Exterior
Premium bedding, minibar, in-room safe, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Angerstraße 20, Ratingen, NW, 40878
  • Blue Lake
    ‪17 min walk‬
  • PSD Bank Dome
    ‪7 min drive‬
  • Messe Düsseldorf
    ‪13 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
Minibar
Free bottled water
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
Minibar
Free bottled water
  • Sleeps 1
  • 1 Single Bed

About the area

Ratingen

Sure Hotel by Best Western Ratingen places you in the heart of Ratingen, within a 20-minute walk of Blue Lake and 2.6 km (1.6 mi) from Green Lake. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Other amenities include laundry facilities, dry cleaning/laundry services and free newspapers in the lobby. .Attractions within a 15-minute drive of this Ratingen hotel include Messe Düsseldorf and Merkur Spiel-Arena.

What's nearby

  • Blue Lake - 17 min walk - 1.4 km
  • PSD Bank Dome - 7 min drive - 5.6 km
  • Messe Düsseldorf - 13 min drive - 11.8 km
  • Merkur Spiel-Arena - 13 min drive - 13.4 km
  • Konigsallee - 14 min drive - 13.1 km

Getting around

  • Ratingen Mitte Station - 10 min walk
  • Broichhof Ratingen Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 34 min drive

Restaurants

  • ‪Hubert Bös - ‬7 min walk
  • ‪Ratinger Brauhaus - ‬5 min walk
  • ‪Petite Affaire - ‬7 min walk
  • ‪Pizzeria am Markt - ‬5 min walk
  • ‪Toms on the rocks - ‬8 min walk

About this property

Sure Hotel by Best Western Ratingen

Hotel in Ratingen with a 24-hour front desk
Sure Hotel by Best Western Ratingen offers its guests complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Sure Hotel by Best Western Ratingen also features express check-in, a front desk safe, and a lift.

This Ratingen hotel is smoke free.

  • 27 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Sure Hotel by Best Western Ratingen offers 27 accommodations with minibars and a safe. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 81-cm TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sure Hotel Best Western Ratingen
Sure Best Western Ratingen
das Kleine Stadthotel Ratingen
Kleines Stadthotel Ratingen
Sure By Best Ratingen Ratingen
Sure Hotel by Best Western Ratingen Hotel
Sure Hotel by Best Western Ratingen Ratingen
Sure Hotel by Best Western Ratingen Hotel Ratingen

Frequently asked questions

Are there any beaches close to Sure Hotel by Best Western Ratingen?

The closest beach to Sure Hotel by Best Western Ratingen is Seaside Beach Baldeney (16.7 km).

Is there a free airport shuttle available at Sure Hotel by Best Western Ratingen?

No, Sure Hotel by Best Western Ratingen does not offer an airport shuttle service.

What time are check-in & check-out at Sure Hotel by Best Western Ratingen?

Check-in begins at 2:00 PM. Check-out time is noon.

Sure Hotel by Best Western Ratingen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 123 reviews
Rating 8 - Good. 56 out of 123 reviews
Rating 6 - Okay. 7 out of 123 reviews
Rating 4 - Poor. 6 out of 123 reviews
Rating 2 - Terrible. 2 out of 123 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Austin

Stayed 5 nights in Nov 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This is an old worn out hotel. The floors are dirty and carpet in the rooms are disgusting The hallways have a strange and unpleasant smell. 2 of the 4 mornings I didn't have hot water. Good news, the bed was comfortable and the location is great.
Stayed 1 night in Nov 2023

6/10 Okay

Lola

Stayed 3 nights in Oct 2023

8/10 Good

MARIA JOAO

Stayed 1 night in Aug 2023

8/10 Good

Sylvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Matched description
Very clean. All necessary amenities were given. The room was small though
Stayed 1 night in Jan 2023

8/10 Good

colin

10/10 Excellent

Verified traveller

No complaints
Stayed 5 nights in Nov 2022

4/10 Poor

CHEE KHEONG

Travelled with partner
Disliked: Staff & service
It does not provide WIFI as promised because WIFI license has expired and pose serious security problem. Arrived on Friday afternoon around 4 pm, the office is closed and no check in service. Intercom is not working. Finally get a fellow traveler to call by phone to resolve the issue.
Stayed 3 nights in Oct 2022

4/10 Poor

Martin

Stayed 1 night in Sep 2022

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new renovations -
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, clean, quiet, easy
Nice clean quiet place. We arrived after hours and they had an automated system to get us the keys. Located a block away from the bus stop to go directly to the airport.
Stayed 1 night in Feb 2020

2/10 Terrible

Jason

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Don't book here.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, room was big and clean. All staff were very helpful.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value with easy access to transport
Great location for Ratingen centre and for access to the public transport system. Turn left out of the hotel and at the end of the street is the bus stop. Number 760 goes directly to the airport. I highly recommend the Moovit app which will help you get anywhere in the city in real time. Hotel room was comfortable, clean and very quiet with a good powerful shower. Breakfast buffet was okay but not really worth 10 each. There’s an excellent coffee shop / bakery by the bus stop.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Excellent little hotel, good value.
Stayed 1 night in Aug 2019

10/10 Excellent

Letitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. Hotel seemed clean and reception polite and helpful. We arrived late and as I hadn't realised it would be so late I hadn't advised beforehand. The phone number on my paperwork didn't connect but after a quick re check on my phone we found a number and they quickly talked me through accessing via their secure key box on the front door.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a cozy stay in a cozy hotel. Although it is a bit far from Düsseldorf, the town Ratingen is beautiful and calmed.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Aristotelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little town hotel
All was good!
Stayed 3 nights in Apr 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spring break
Good visit. Limited parking at the hotel.
Stayed 2 nights in Mar 2019