Best Western Priory Hotel

3.0 star property
Comfortable hotel with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for Best Western Priory Hotel

Exterior
Garden
Superior Room, 1 Double Bed, Non Smoking
Food and drink
Superior Room, 2 Single Beds, Non Smoking | Bathroom
Reviews
7.8

Good

Popular amenities

  • Restaurant
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Breakfast available
    Breakfast availableBreakfast available
  • Free WiFi
    Free WiFiFree WiFi
  • Parking included
    Parking includedParking included
  • Laundry
    LaundryLaundry

Explore the area

Map
Mildenhall Road Suffolk, Bury St Edmunds, England, IP32 6EH
  • Popular LocationThe Apex3 min drive
  • Popular LocationGreene King Brewery4 min drive
  • Popular LocationBury St Edmunds Abbey5 min drive
  • AirportLondon (STN-Stansted)57 min drive

Room options

Classic Room, 1 Single Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Classic Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Bury St Edmunds

Best Western Priory Hotel places you in the heart of Bury St Edmunds, within a 20-minute walk of CurveMotion and 1.8 km (1.1 mi) from Moyse's Hall Museum. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Garden Restaurant, is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 7 AM and 9:30 AM. .Places within a 30-minute walk of this 3-property class Bury St Edmunds hotel include Bury St Edmunds Art Gallery and The Malthouse Project.

What's nearby

  • Abbey Gardens - 3 min drive
  • St Edmundsbury Cathedral - 3 min drive
  • The Apex - 3 min drive
  • Greene King Brewery - 4 min drive
  • Bury St Edmunds Abbey - 5 min drive

Getting around

  • Bury St Edmunds Station - 12 min walk
  • London (STN-Stansted) - 57 min drive

Restaurants

  • ‪Subway - ‬17 min walk
  • ‪The Beerhouse - ‬14 min walk
  • ‪Greengage - ‬10 min walk
  • ‪Bushel - ‬18 min walk
  • ‪Tollgate - ‬1 min walk

About this property

Best Western Priory Hotel

Comfortable hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, barbecue grills, and a garden are also featured at Best Western Priory Hotel. Self parking is free.

This 3-star Bury St Edmunds hotel is smoke free.

  • 36 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Best Western Priory Hotel offers 36 accommodations with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7 AM to 9:30 AM for a fee: GBP 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Garden Restaurant

Family friendly

  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel
Best Western Priory Bury St Edmunds
Best Western Priory
Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel
Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel Bury St Edmunds

Frequently asked questions

Is parking available at Best Western Priory Hotel?

Yep, Best Western Priory Hotel has a free self car park.

How much does it cost to stay at Best Western Priory Hotel?

As of 29 June 2024, prices found for a 1-night stay for 2 adults at Best Western Priory Hotel on 28 July 2024 start from AU$174.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Priory Hotel serve breakfast?

You bet, full brekkie is served daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Best Western Priory Hotel?

No, Best Western Priory Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Priory Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Best Western Priory Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Best Western Priory Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 160 out of 534 reviews" "
Rating 8 - Good. 198 out of 534 reviews" "
Rating 6 - Okay. 109 out of 534 reviews" "
Rating 4 - Poor. 45 out of 534 reviews" "
Rating 2 - Terrible. 22 out of 534 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Stayed 1 night in Mar 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff. relaxing stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Phillip

Disliked: Staff & service, property conditions & facilities
Sadly the hotel was very warm with no way to adjust the room heating. Windows could not be opened and even with this I could clearly hear the cars from the road outside. Also had a few things falling apart in my room and to top it off a lovely fire alarm went off at 06:50 to wake everyone up. Just to finish my stay, the check out computer did not work and advised to speak a staff member which took me ages to find anyone. Sadly think I will be looking elsewhere to stay on my next visit.
Stayed 1 night in Mar 2024

8/10 Good

Tim

Stayed 1 night in Mar 2024

6/10 Okay

Carey

Travelled with family
Liked: Cleanliness
Beautiful grounds - on arrival had to hunt the hotel to find someone to check in - room was basic but clean - water was scalding hot or freezing cold, breakfast was very good
Stayed 1 night in Feb 2024

6/10 Okay

Nicola

Stayed 1 night in Jan 2024

8/10 Good

Stephen

Stayed 4 nights in Dec 2023

10/10 Excellent

Teresa

Stayed 1 night in Dec 2023

4/10 Poor

Ian

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
On first arrival to the reception ,was a very dirty carpet. then even though a young lady was at the desk, my husband had trouble checking us in, after having 4 mini strokes this year. Then our very dated and dirty room was not what we were expecting.
Stayed 1 night in Dec 2023

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room. On site parking. Would stay again in the future.
Stayed 1 night in Dec 2023

8/10 Good

Maria

Stayed 1 night in Oct 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Had a lovely stay with the family
Stayed 1 night in Oct 2023

8/10 Good

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service
Attractive setting and gardens. Interesting history.
Stayed 1 night in Sep 2023

6/10 Okay

Paul, Golcar

Business traveller
I needed a bed, it had one, needs a bit of Lovin to compare it to other hotels locally.
Stayed 1 night in Oct 2023

6/10 Okay

BRIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the wedding party going on till mid night , with a heavy bass music, then ending with fire works. thanks a lot.
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Stayed 4 nights in Sep 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
A one off stay
Room wasn't ready for check in (arrived around 15.45) - got a free drink for the inconvenience which was appreciated. Room was good in size but just very old - stains on the carpet, door chain not working, bathroom really old (flush the toilet multiple times for it to work). When i asked to have the room serviced, only the bed was made and bin emptied - no new towels even though they were in the bathtub to be replaced... in fact these used towels were just put on the radiator... overall the wbole place meeds a makeover and maybe some training for the staff as well
Stayed 3 nights in Sep 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at this hotel. The room I had this time was very comfortable with a spacious bathroom. The traffic noise was manageable, because the beautiful gardens provided secluded and peaceful respite. The staff, as always, were fantastically attentive, both on reception, at breakfast and at dinner, so many thanks to you all for that. I will definitely return in the future.
Stayed 2 nights in Sep 2023

8/10 Good

LAURENCE

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Sue

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Couple of issues in the room, but otherwise a comfortable one.
Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet comfortable stay
Stayed 1 night in Aug 2023

10/10 Excellent

Mathilda

Stayed 1 night in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ive stayed at this hotel before, and as always excellent no faults. Brilliant
Stayed 1 night in Aug 2023

10/10 Excellent

Ron

Stayed 1 night in Jul 2023