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Lake Akan Tsuruga Wings

3.5 star property
Lakefront hotel with full-service spa and fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Lake Akan Tsuruga Wings

Public bath
Exterior
Fishing
Fireplace
Spa

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
4-6-10 Akancho, Akanko Onsen, Kushiro, Hokkaido, 085-0467
  • Lake Akan
    2 min walk
  • Akanko Ainu Theater Ikoro
    3 min walk
  • Ainu Kotan
    4 min walk
  • Kushiro (KUH)
    50 min drive

Room options

View all photos for Twin Room, Lake View, Non Smoking

Lake view

Twin Room, Lake View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Mountain View, Non Smoking

Twin Room, Mountain View, Non Smoking

Twin Room, Mountain View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room with Modular Bath, Lake View, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Room with Modular Bath, Lake View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 30 sq m
  • Lake view
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Style Room with Modular Bath, Mountain View, Non Smoking

Japanese Style Room with Modular Bath, Mountain View, Non Smoking

Japanese Style Room with Modular Bath, Mountain View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 30 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Style Room with Shower Booth, Mountain View, Non Smoking

Japanese Style Room with Shower Booth, Mountain View, Non Smoking

Japanese Style Room with Shower Booth, Mountain View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Hairdryer
Free bottled water
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

Similar properties

Public bath
Akan Yuku no Sato Tsuruga
Breakfast included
Spa
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (358)
The price is AU$446
for 1 night
includes taxes & fees
24 Nov - 25 Nov
Akan Yuku no Sato Tsuruga

About the area

Kushiro

At Lake Akan Tsuruga Wings you'll be within steps of Lake Akan and Akanko Ainu Theater Ikoro. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .APESO is the hotel's own bar. Enjoy the gym along with access to hot springs and bike hire. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and spa services. There's also self parking, along with the convenience of an airport shuttle. .Sights within a short walk of this 3.5-property class Kushiro hotel include Ainu Kotan and within a 15-minute walk you'll find Akankohan Eco Museum Center.

What's nearby

  • Lake Akan - 2 min walk
  • Akanko Ainu Theater Ikoro - 3 min walk
  • Ainu Kotan - 4 min walk
  • Akankohan Eco Museum Center - 11 min walk
  • Mount Meakan - 16 min drive

Getting around

  • Mashu Station - 36 min drive
  • Kushiro (KUH) - 50 min drive

Restaurants

  • ‪奈辺久 - ‬3 min walk
  • ‪Pan de Pan - ‬9 min walk
  • ‪両国総本店 - ‬11 min walk
  • ‪北国の味 ばんや - ‬1 min walk
  • ‪食事処味心 - ‬10 min walk

About this property

Lake Akan Tsuruga Wings

Lakefront hotel with full-service spa and fitness centre
Lake Akan Tsuruga Wings offers its guests a full-service spa, hot springs, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a vending machine are also featured at Lake Akan Tsuruga Wings. For a fee, parking is available.

This 3.5-star Kushiro hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 8 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Lake Akan Tsuruga Wings offers 127 accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with digital channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Kushiro hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Uncovered parking on site (JPY 400 per night)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • APESO

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • In a national park
  • On a lake

Full-service spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: JPY 400 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Lake Akan Tsuruga Wings
Lake Akan Tsuruga Wings Hotel
Tsuruga Wings
Tsuruga Wings Hotel
Lake Akan Tsuruga Wings Kushiro, Japan - Hokkaido
Lake Akan Tsuruga Wings Hotel Kushiro
Lake Akan Tsuruga Wings Hotel Kushiro
Lake Akan Tsuruga Wings Kushiro
Hotel Lake Akan Tsuruga Wings Kushiro
Kushiro Lake Akan Tsuruga Wings Hotel
Hotel Lake Akan Tsuruga Wings
Lake Akan Tsuruga Wings Hotel
Akan Tsuruga Wings Kushiro
Lake Akan Tsuruga Wings Hotel
Lake Akan Tsuruga Wings Kushiro
Lake Akan Tsuruga Wings Hotel Kushiro

Frequently asked questions

What is the cancellation policy at Lake Akan Tsuruga Wings?

Lake Akan Tsuruga Wings offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Lake Akan Tsuruga Wings?

Yep, Lake Akan Tsuruga Wings has an uncovered self car park for JPY 400 per night.

Is there a spa on site at Lake Akan Tsuruga Wings?

Yep, there is an onsite spa at Lake Akan Tsuruga Wings.

Is there a free airport shuttle available at Lake Akan Tsuruga Wings?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Lake Akan Tsuruga Wings?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Lake Akan Tsuruga Wings?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Lake Akan Tsuruga Wings?

No, pets are not allowed.

Lake Akan Tsuruga Wings Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 227 reviews" "
Rating 8 - Good. 83 out of 227 reviews" "
Rating 6 - Okay. 21 out of 227 reviews" "
Rating 4 - Poor. 5 out of 227 reviews" "
Rating 2 - Terrible. 4 out of 227 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful and peaceful. We enjoyed the Lake Akan area, the hotel grounds, the dining, and the service. The onsen pools were very relaxing.
Stayed 5 nights in Feb 2024

10/10 Excellent

Jun Jie Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Hon Yin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with super amenities and very helpful staff. Dinner and breakfast are buffet style with a lot of options to please everyone. Super location right in front of the lake
Stayed 1 night in May 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very much. The accommodations were clean and comfortable. The art in the lobby and common areas was stunning!
Stayed 1 night in Mar 2023

10/10 Excellent

Heather Anne, Iskandar Puteri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely property right in the centre of the action between the lake and the shopping street and Ainu craft shops and theatre - everything is easily walkable. My only issue was the member of staff on the front desk directed us to the wrong place and so we missed the firework display and clearly so did others. But the restaurant had lots of options - Chinese and western as well as Japanese so lots to choose from. We would definitely stay again.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen & good food
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lake view at the breakfast area. Wide variety of dishes for breakfast. There are many onsen pools with different temperature, with an outdoor pool that you need climb up the stairs, kind of special experience to me. The staff were helpful attending our request and questions. The area has limited activity during the period of our visit. We visited nearby Ainu Kotan, Marimo museum and Lake Akan and tried some Ainu food.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time with 5 friends in 2 rooms here. Absolute highlight was the 8th floor onsen you can use in the next hotel over. What a stunner. I've been to MANY nice onsens but this one probably took the cake! Areas for improvement - -Cafeteria was underwhelming. Selection was nice, but many "hot" dishes were lukewarm. Steak at dinner was a confusing mess, extremely chewy, bloody, and not hot...we weren't sure if it was lamb or steak because of the texture. Cheese selection at dinner was nice. -A/C is central for the whole building, so you can't control the temperature. Come back from the hot springs steaming and your only option is to turn on the heater...
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Area is nice as it is by the lake but the food of the hotel is not good
Stayed 1 night in Oct 2019

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view best choice
The best lake view you can find in Lake Akan
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cosy hotel besides Lake Akan
Hotel was fairly new and opposite many local souvenir shops. Valet parking was available. Rooms were big and clean. Buffet dinner was excellent and the Japanese selection was fantastic with unlimited supply of tuna sashimi and 3 different types of prawns sashimi. Good spread of continental selection too. Desserts were plentiful and delicious. Buffet breakfast was equally good with wide spread of Japanese and continental food. There was a special illumination night show in the garden every half hourly. The outdoor onsen in the adjoining sister hotel was big and overlooks Lake Akan. Indoor onsen also available in Tsuruga Wings. There was also a mini supermarket at the sister hotel. Hotel lobby also filled with wooden sculptures and posters depicting the wife life and floral and fauna in the surrounding area.
Stayed 1 night in Sep 2019

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and areaw
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just amazing.
Just amazing .
Stayed 5 nights in Aug 2019

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wood decorated sclupture and theme in their architectural design. Showcase of cultural related activities within the hotel highlight the richness of their heritage. A fabulous spread of food in their buffet offering top the iceing of our stay in this hotel.
Stayed 1 night in Jun 2019

4/10 Poor

Chee Kin

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel firstly ask for your car key without giving reason when we arrived. We cooperated thinking they may need to drive our car around within the hotel to facilitate more parking. However when we asked they said it is in case we do not pay beverages, etc when we check out - although room has been paid for. They could find better ways like asking for our credit card to be flanked in advance for deposits like what many hotels would probably do. Strange and impolite way of handling customers!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Onsen is clean. We like the proximity to the ainu kitan and convenience store which is just a minute or 2 walk from the hotel.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & nice hotel room. Location convenient
Stayed 1 night in Feb 2019

10/10 Excellent

PC, Canada

Travelled with family
Liked: Cleanliness, staff & service
Helpful staff, nicely decorated lobby. Excellent food.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Hau Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great onsen as usual
We can use onsen at Akan Yuku no Sato Tsuruga. The two hotels are linked together. There is only indoor onsen on this side. They are opened between check out and check in time, so it is more convenient for us. Buffet are goods. Foods are fresh with good amount of options. However, we stayed at Akan Yuku no Sato Tsuruga last time, and their buffet are amazing with much more options and higher quality. Therefore, we were disappointed, and decided to go back to Akan Yuku no Sato Tsuruga next time. Honestly, if you do not care much about food, the room is better on this side, and you can enjoy the same onsen with a slightly better price. Front desk is also more professional and speaks better English.
Stayed 2 nights in Jan 2019

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and resort great
Great stay highly recommend.
Stayed 2 nights in Dec 2018