The cafe that used to front the hotel has closed, with no staff on site to administer keys. I was supposed to receive a text to give me the key code for the safe with my key which is on the wall outside the front door, but did not so had no idea how to get in. By chance one of the residents was passing and did it for me. There is no breakfast such such, rather the room is provided with a packed croissant, a banana and an apple, a fruit juice drink and a cereal bar, with the usual range of tea and coffee. The room itself and the bathroom were clean but the pillows so hard a good sleep was impossible. The wi-fi connection is the worst I have encountered in the UK and so weak as to render a notebook or tablet useless, whereas a smart phone at least has a better and faster connection. There is a tv but most of the channels either could not receive a signal or kept blanking out. Although in a great location in the centre of town round the corner from the railway station, this was a disappointing experience.