Pentland

3.0 star property
Eco-certified hotel with free breakfast and restaurant
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Pentland

Front of property
Garden
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Property amenity
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Princes Street, Thurso, Scotland, KW147AA
  • Thurso Library
    3 min walk
  • UHI North Highland - Environmental Research Institute
    4 min walk
  • North Coast Visitor Centre
    5 min walk
  • Wick (WIC)
    32 min drive

Room options

Classic Twin Room (Single Use)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 23 sq m
  • Sleeps 1
  • 1 Single Bed

Classic Double Room Single Use

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

Executive Double or Twin Room (Garden Wing)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Bathrobes
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Single Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

Family Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Triple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

Classic Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 1 Double Bed, Ensuite

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
Free bottled water
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Thurso

Pentland places you in the centre of Thurso, within a short 5-minute stroll of Thurso Library and UHI North Highland - Environmental Research Institute. Highlights at this eco-friendly hotel include free daily breakfast, a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and express check-out. Added amenities include laundry facilities, dry cleaning/laundry services and a front desk safe. Each morning free English breakfast is offered between 7 AM and 9 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free parking nearby. .Sights within a 10-minute walk of this 3-property class Thurso hotel include North Coast Visitor Centre and Thurso Beach.

What's nearby

  • North Coast Visitor Centre - 5 min walk
  • Scrabster Ferry Terminal - 3 min drive
  • Dunnet Bay Beach - 11 min drive
  • Dunnet Head Lighthouse - 19 min drive
  • Castle of Mey - 21 min drive

Getting around

  • Thurso Station - 5 min walk
  • Inverness (INV) - 148 min drive

Restaurants

  • ‪The Commercial - ‬3 min walk
  • ‪Top Joes - ‬3 min walk
  • ‪Y not bar + grill - ‬5 min walk
  • ‪Station Hotel Thurso - ‬3 min walk
  • ‪Robins - ‬1 min walk

About this property

Pentland

Eco-certified hotel with free breakfast and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 25 square feet (2 square metres) and includes conference space. The eco-certified Pentland also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Thurso hotel is smoke free.

  • 42 guestrooms or units
  • Conference rooms
  • 25 sq ft of conference space
  • 2 sq. m of conference space
  • English breakfast (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pentland offers 42 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available
  • Onsite motorcycle parking only

Food and drink

  • Free English breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 25 square feet of conference space
  • Meeting rooms

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 24 December and 26 December.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 10.00 per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pentland Hotel Thurso
Pentland Thurso
Pentland Hotel Thurso
Pentland Hotel
Pentland Thurso
Hotel Pentland Thurso
Thurso Pentland Hotel
Hotel Pentland
Pentland Hotel
Pentland Thurso
Pentland Hotel Thurso

Frequently asked questions

What is the cancellation policy at Pentland?

Pentland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pentland?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Pentland on 16 Nov 2024 start from AU$168.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pentland?

Yep, but only for motorcycles.

Are there any beaches close to Pentland?

Yep, Pentland is a short 8-minute walk from Thurso Beach. Fun beach activities include windsurfing and body boarding.

Does Pentland serve breakfast?

You bet, complimentary English breakfast is on offer daily from 7 AM to 9 AM.

Is there a free airport shuttle available at Pentland?

No, Pentland does not offer an airport shuttle service.

Is there a bar or restaurant at Pentland?

Yep, they've got a lounge bar and an onsite restaurant that serves regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Pentland?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Pentland?

Dogs are welcome at Pentland, with food and water bowls on offer.

Pentland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 98 out of 283 reviews" "
Rating 8 - Good. 111 out of 283 reviews" "
Rating 6 - Okay. 46 out of 283 reviews" "
Rating 4 - Poor. 21 out of 283 reviews" "
Rating 2 - Terrible. 7 out of 283 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Steve

Liked: Staff & service
Staff were excellent. Hotel is tiered
Hotel location was superb. Hotel is tiered in need up of update
Stayed 1 night in Jul 2024

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can highly recommend The Pentland Hotel whilst staying in lovely Thurso. The staff are exceptional, the beds are comfy and the cleanliness and food are outstanding. We look forward to returning.
Stayed 2 nights in Jul 2024

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable Hotel for those exploring the North Coast of Scotland. Food in the bar was enjoyed by all.
Stayed 1 night in Jul 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan, Airdrie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Jul 2024

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
I requested a low floor since my wife uses a cane, but was put on 3rd floor. The bathroom had black mold in the tub/shower. There was no hot water in shower or in sink. The 3 of us could only do "sponge" baths. The food at breakfast was cold including the beans and eggs. Do not recommend staying here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally good all around. Showing its age a bit but it did make it quaint. Desk staff was very helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful friendly staff. Quiet courtyard spacious room.
Stayed 3 nights in Jun 2024

8/10 Good

Ailsa

Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The hotel was tired, floor was not vacuumed, urine on the toilet seat. The linoleum in the bathroom was peeling, upholstery on chair was peeling off.
Stayed 2 nights in May 2024

4/10 Poor

John

Business traveller
Disliked: Property conditions & facilities
Must try harder
Staff are really very nice but the hotel is very sad and in poor shape, everything reeks of cheap, food is poor and restaurant is not at all managed. Room is tired and in need of a makeover, bathroom absolutely shocking and worse shower in the world. Breakfast is usually the high point for me but not here, everything from the cheapest supplier nothing was cooked correctly or had been kept warm for hours. Sorry Pentland an 80,s hotel is not for me.
Stayed 1 night in May 2024

10/10 Excellent

Felicity

Travelled with partner
Great place to stay. Helpful staff and great options to eat at the restaurant.
Stayed 1 night in May 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
I hope to stay there again next year.
Stayed 1 night in Apr 2024

8/10 Good

BARBARA, ORLANDO

Liked: Staff & service, amenities, property conditions & facilities
Loved bathroom. Big, spacious with 6 ft tub and separate shower. Not expected at this price point. Convenient electrical outlets with one by bed and two by the desk. Great lighting. More attention to details in cleaning would have been nice. Not dirty, but the dusting and floors could have had a little more carefully. Overall, enjoyed and would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Wamberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very well appointed, clean, spacious, quiet and cool (it was very warm during our stay). The staff was professional, pleasant and polite, making us feel very welcome. The one issue was the lack of a shower mat and the shower tray being too slippery, specially after you had soap everywhere.
Stayed 1 night in May 2024

8/10 Good

Zane

Good
Stayed 1 night in May 2024

8/10 Good

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, ample parking, friendly staff, good food.
Stayed 1 night in Apr 2024

8/10 Good

Jack

Travelled with family
Liked: Property conditions & facilities, room comfort
Characterful
Nice wee old schoo hotel full of character. Excellent breakfast. Warm and comfortable.
Stayed 2 nights in Apr 2024

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine except no convenient parking during the day
Stayed 1 night in Apr 2024

6/10 Okay

Niall

Business traveller
Liked: Cleanliness
Room was freezing and radiators required bleeding as air trapped. I mentioned to receptionist however instead of getting someone to fix she just wrote it in a book. I’d got chilled at work so would have appreciated some warmth in room. Rest of Hotel was warm
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Misleading photos
Misleading photos. The first room we were given was very dated and the tv didn’t work, second room was more up to date but not very clean. The restaurant cleanliness and food was also not very good.
Stayed 1 night in Apr 2024

2/10 Terrible

Brian A R McCullough

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
Sheets looked dirty pillows all different shades of white. Shower had serious problems went scalding hot then ice cold over and over.
Stayed 1 night in Mar 2024

8/10 Good

Nina, Inverness

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rickety chairs in diningroom have still not been replaced or repaired. Our room was very small, but still functional and as we were on a mega cheap rate that was quite acceptable.
Stayed 1 night in Mar 2024