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Eldorado Resort Casino at THE ROW

4.0 star property
Hotel with 7 restaurants, steps from National Bowling Stadium

Photo gallery for Eldorado Resort Casino at THE ROW

Front of property
Luxury Room, 2 Queen Beds, Non Smoking
5 bars/lounges, brewpub
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
Theatre show

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Housekeeping
  • Parking available
  • Room service
  • Air conditioning
The current price is AU$158
includes taxes & fees
17 Feb - 18 Feb

Explore the area

Map
345 N Virginia St, Reno, NV, 89501
  • Riverwalk District
    ‪2 min walk‬
  • Reno Arch
    ‪2 min walk‬
  • National Bowling Stadium
    ‪2 min walk‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪7 min drive‬

Room options

View all photos for Premium Suite King Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Suite King Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Deep-soaking bath
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Non Smoking

Luxury Room, 2 Queen Beds, Non Smoking

Luxury Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds, Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite King Non-Smoking

Studio Suite King Non-Smoking

Studio Suite King Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twenty One Suite King Non-Smoking

Twenty One Suite King Non-Smoking

Twenty One Suite King Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Designer toiletries
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for PETITE ROOM 1 QUEEN NON-SMOKING

PETITE ROOM 1 QUEEN NON-SMOKING

PETITE ROOM 1 QUEEN NON-SMOKING

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Designer toiletries
Eco-friendly toiletries
Shower/bath combination
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Spa Suite King Non-Smoking

Corner Spa Suite King Non-Smoking

Corner Spa Suite King Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Deep-soaking bath
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Player Spa Large Suite King Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Player Spa Large Suite King Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Deep-soaking bath
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Player Spa Suite King Non-Smoking

Player Spa Suite King Non-Smoking

Player Spa Suite King Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Deep-soaking bath
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Designer toiletries
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Luxury Room, 1 King Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Designer toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Designer toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Petite Suite King Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Petite Suite King Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Luxury Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Designer toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Silver Legacy Resort Casino at THE ROW

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (4828)
The price is AU$158
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Silver Legacy Resort Casino at THE ROW

About the area

Reno

Eldorado Resort Casino at THE ROW puts you in the heart of Reno, steps from National Bowling Stadium and within a 15-minute stroll of National Automobile Museum. Highlights at this hotel include 7 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering at The Spa at Silver Legacy can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and hydrotherapy. The fine-dining restaurant, Roxy, is open for dinner. Brew Brothers is the hotel's own brewpub, serving drinks along with lunch and dinner. Enjoy the nightclub, gym, seasonal outdoor swimming pool and pool loungers. Additionally, you'll find a casino, free Wi-Fi in public areas and a 24-hour business centre. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Downtown Reno hotel include University of Nevada-Reno and Nevada Museum of Art.

What's nearby

  • Riverwalk District - 2 min walk
  • National Bowling Stadium - 2 min walk
  • Reno Events Center - 3 min walk
  • National Automobile Museum - 10 min walk
  • University of Nevada-Reno - 11 min walk

Getting around

  • Reno Station - 3 min walk
  • Reno Tahoe Intl. Airport (RNO) - 7 min drive

Restaurants

  • ‪SIPS Coffee and Tea - Silver Legacy - ‬4 min walk
  • ‪Cafe Central - ‬2 min walk
  • ‪Club Cal Neva Hotel Casino - ‬4 min walk
  • ‪La Strada - ‬2 min walk
  • ‪Ruth's Chris Steak House - ‬4 min walk

About this property

Eldorado Resort Casino at THE ROW

Hotel with 7 restaurants, steps from National Bowling Stadium
Eldorado Resort Casino at THE ROW offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There are 7 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 5 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A casino, a nightclub, and spa services are also featured at Eldorado Resort Casino at THE ROW. Parking is available for a fee.

Smoking is allowed in designated areas at this Reno hotel.

  • 815 guestrooms or units
  • 26 levels
  • 4 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 1973
  • Casino
  • Nightclub
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Eldorado Resort Casino at THE ROW offers 815 accommodations with a safe and coffee/tea makers. This Reno hotel provides complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The Spa at Silver Legacy has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open selected days.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 15 per stay; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 2 coffee shops/cafes
  • 5 bars/lounges
  • 7 restaurants

Restaurants on site

  • Brew Brothers
  • Ichiban
  • La Strada
  • Millies
  • Roxy

Things to do

  • 1,000 slot machines
  • 36 gaming tables
  • Casino (81,000 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Nightclub
  • Seasonal outdoor pool
  • Shopping
  • Sportsbook
  • Stereo

Family friendly

  • Fenced pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 October to 12 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 22.7 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 41.93 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Airport shuttle
  • Fitness centre access
  • In-room coffee
  • Phone calls
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 15.00 per stay (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 22.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 01 April and close on 14 October.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Eldorado Casino Reno
Eldorado Hotel Casino Reno
Eldorado Resort Casino Reno
Eldorado Hotel Reno
Eldorado Resort Reno
Eldorado Casino At The Row
Eldorado Resort Casino at THE ROW Reno
Eldorado Resort Casino at THE ROW Hotel
Eldorado Resort Casino at THE ROW Hotel Reno

Frequently asked questions

What is the cancellation policy at Eldorado Resort Casino at THE ROW?

Eldorado Resort Casino at THE ROW offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eldorado Resort Casino at THE ROW?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Eldorado Resort Casino at THE ROW on 17 Feb 2025 start from AU$92.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eldorado Resort Casino at THE ROW?

Yep, Eldorado Resort Casino at THE ROW has covered valet parking with in/out privileges for USD 15.00 per stay.

Is there a spa on site at Eldorado Resort Casino at THE ROW?

Yep, The Spa at Silver Legacy is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Eldorado Resort Casino at THE ROW have a pool?

Eldorado Resort Casino at THE ROW has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 7:00 PM (Seasonal outdoor pool open from April 01 to October 14).

What luxury perks are available at Eldorado Resort Casino at THE ROW?

Eldorado Resort Casino at THE ROW features a full-service spa, a nightclub and 7 restaurants.

Is there a free airport shuttle available at Eldorado Resort Casino at THE ROW?

No, Eldorado Resort Casino at THE ROW does not offer an airport shuttle service.

Is there a bar or restaurant at Eldorado Resort Casino at THE ROW?

Yep, Eldorado Resort Casino at THE ROW has 7 restaurants.

What time are check-in & check-out at Eldorado Resort Casino at THE ROW?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Eldorado Resort Casino at THE ROW?

No, only service animals are allowed.

Eldorado Resort Casino at THE ROW Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1203 out of 2744 reviews
Rating 8 - Good. 709 out of 2744 reviews
Rating 6 - Okay. 389 out of 2744 reviews
Rating 4 - Poor. 233 out of 2744 reviews
Rating 2 - Terrible. 210 out of 2744 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

teena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of food options!
Stayed 2 nights in Sep 2024

10/10 Excellent

JUAN M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms comfy mattress had a great weekend
Stayed 1 night in Nov 2024

8/10 Good

Mayling

Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Nov 2024

8/10 Good

andrew

Stayed 1 night in Oct 2024

8/10 Good

Keilani

Travelled with group
Liked: Cleanliness, staff & service, amenities
Closer to everything
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Casino area dated. A bit smokey
Stayed 1 night in Nov 2024

2/10 Terrible

Sara

Horrible stay no management to be found
Our power was out and had to go up to the 7th floor twice up and down in on the first night. There was a fire the second in the hotel and we had to use the stairs once again. Staff wasn’t very friendly considering the circumstances they had no control over the lack of any leadership since they were left to fiend with the customers alone.
Stayed 3 nights in Nov 2024

2/10 Terrible

Abdulrauf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you booked with third party
I stayed with my wife for 5 nights. The request for Microwave was declined with a note that you booked this hotel with a third party, so you do not deserve anything. The room was not well-lighted, the commode was blocked, temp control meter was out of control several times. The technician visited and tried to fix it, but it was out of control all days; even upon request to change the room, another room was assigned with the worst condition.
Stayed 5 nights in Nov 2024

10/10 Excellent

Nataliya, Rancho cordova

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay this time. It was our wedding anniversary, so we were hopping on having a great time and we did. Thank you.
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel, reno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

BENNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and casino. Safe and Secure. All employees are nice and polite..
Stayed 1 night in Nov 2024

4/10 Poor

Scott

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
In the dark!
The lights went out in the entire property for approx 6 hours!
Stayed 1 night in Nov 2024

6/10 Okay

Shelly

Stayed 4 nights in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

6/10 Okay

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the main hotels on the arrow are connected so it is easy to get from place to place.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stinky, dirty, and dank
The check in process was chaotic. The elevators were absolutely packed and smelled like body odor. The hallway of the hotel was dark and musty. The signage to the rooms was tucked into the hallways instead of in the elevator lobby. The doors do not have a security latch, only a deadbolt. The room reeked of stale Chinese food and it took hours to get housekeepers to come spritz air freshener (no cleaning only a sprit). There was no decoration to speak of (no art or wall color). The furniture was chipped and ripped. The door let a tremendous amount of light in, and the curtains were not blackout. I realize it’s a cheap hotel, but most Best Western hotels are much nicer. Stay at Silver Legacy and avoid the El Dorado
Stayed 2 nights in Nov 2024

6/10 Okay

Joan I

Disliked: Amenities, property conditions & facilities
I was disappointed with this hotel ; I expected more from a Caesars resort. The check in area was confusing and hard to find . The room smelled even though it was a non smoking floor The staff were not very helpful .
Stayed 3 nights in Nov 2024

10/10 Excellent

Colleen

Stayed 1 night in Nov 2024

2/10 Terrible

Lina

Travelled with family
Disliked: Staff & service, property conditions & facilities
Our room was horrible. We got to the room after our day out and it was so hot the ac would not work. The lights wouldn’t work . Will not be booking here again.
Stayed 1 night in Nov 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Row. Our heater didnt work well in our room. The casinos we're fun and the comedy show at the Laugh Factory was amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yash

Stayed 1 night in Oct 2024

10/10 Excellent

Josefina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing hotel , one of the best places to stay in Reno Nevada.
Stayed 1 night in Nov 2024