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Eldorado Resort Casino at THE ROW

4.0 star property
Hotel with 7 restaurants, steps from National Bowling Stadium
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eldorado Resort Casino at THE ROW

Front of property
Theatre show
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
5 bars/lounges, brewpub
Luxury Room, 2 Queen Beds, Non Smoking

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Spa
  • Room service
  • Parking available
  • Air conditioning
  • Housekeeping
The price is AU$161
includes taxes & fees
2 Jan - 3 Jan 2025

Explore the area

Map
345 N Virginia St, Reno, NV, 89501
  • Riverwalk District
    2 min walk
  • California Pizza
    1 min walk
  • Reno Station
    3 min walk
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    7 min drive

Room options

View all photos for Premium Suite King Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Suite King Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Non Smoking

Luxury Room, 2 Queen Beds, Non Smoking

Luxury Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds, Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite King Non-Smoking

Studio Suite King Non-Smoking

Studio Suite King Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twenty One Suite King Non-Smoking

Twenty One Suite King Non-Smoking

Twenty One Suite King Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for PETITE ROOM 1 QUEEN NON-SMOKING

PETITE ROOM 1 QUEEN NON-SMOKING

PETITE ROOM 1 QUEEN NON-SMOKING

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Designer toiletries
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Spa Suite King Non-Smoking

Corner Spa Suite King Non-Smoking

Corner Spa Suite King Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Player Spa Large Suite King Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Player Spa Large Suite King Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Player Spa Suite King Non-Smoking

Player Spa Suite King Non-Smoking

Player Spa Suite King Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Luxury Room, 1 King Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Petite Suite King Non-Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Petite Suite King Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Designer toiletries
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Luxury Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Designer toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Silver Legacy Resort Casino at THE ROW

Pool
Spa
Free WiFi
Restaurant
4.2 out of 5, Very good, (4698)
The price is AU$161
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Silver Legacy Resort Casino at THE ROW

About the area

Reno

Eldorado Resort Casino at THE ROW puts you in the heart of Reno, steps from National Bowling Stadium and within a 15-minute stroll of National Automobile Museum. Highlights at this hotel include 7 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering at The Spa at Silver Legacy can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and hydrotherapy. The fine-dining restaurant, Roxy, is open for dinner. Brew Brothers is the hotel's own brewpub, serving drinks along with lunch and dinner. Enjoy the nightclub, gym, seasonal outdoor swimming pool and pool loungers. Additionally, you'll find a casino, free Wi-Fi in public areas and a 24-hour business centre. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Downtown Reno hotel include University of Nevada-Reno and Nevada Museum of Art.

What's nearby

  • National Bowling Stadium - 2 min walk
  • Reno Events Center - 3 min walk
  • National Automobile Museum - 10 min walk
  • University of Nevada-Reno - 11 min walk
  • Reno-Sparks Convention Center - 7 min drive

Getting around

  • Reno Station - 3 min walk
  • Reno Tahoe Intl. Airport (RNO) - 7 min drive

Restaurants

  • ‪SIPS Coffee and Tea - Silver Legacy - ‬4 min walk
  • ‪Cafe Central - ‬2 min walk
  • ‪Club Cal Neva Hotel Casino - ‬4 min walk
  • ‪La Strada - ‬2 min walk
  • ‪Ruth's Chris Steak House - ‬4 min walk

About this property

Eldorado Resort Casino at THE ROW

Hotel with 7 restaurants, steps from National Bowling Stadium
Eldorado Resort Casino at THE ROW offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There are 7 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 5 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A casino, a nightclub, and spa services are also featured at Eldorado Resort Casino at THE ROW. Parking is available for a fee.

Smoking is allowed in designated areas at this Reno hotel.

  • 815 guestrooms or units
  • 26 levels
  • 4 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 1973
  • Casino
  • Nightclub
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Eldorado Resort Casino at THE ROW offers 815 accommodations with a safe and coffee/tea makers. This Reno hotel provides complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The Spa at Silver Legacy has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open selected days.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 15 per stay; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 2 coffee shops/cafes
  • 5 bars/lounges
  • 7 restaurants

Restaurants on site

  • Brew Brothers
  • Ichiban
  • La Strada
  • Millies
  • Roxy

Things to do

  • 1,000 slot machines
  • 36 gaming tables
  • Casino (81,000 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Nightclub
  • Seasonal outdoor pool
  • Shopping
  • Sportsbook
  • Stereo

Family friendly

  • Fenced pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 October to 12 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 22.7 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 41.93 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Airport shuttle
  • Fitness centre access
  • In-room coffee
  • Phone calls
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 15.00 per stay (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 22.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 01 April and close on 14 October.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Eldorado Casino Reno
Eldorado Hotel Casino Reno
Eldorado Resort Casino Reno
Eldorado Hotel Reno
Eldorado Resort Reno
Eldorado Casino At The Row
Eldorado Resort Casino at THE ROW Reno
Eldorado Resort Casino at THE ROW Hotel
Eldorado Resort Casino at THE ROW Hotel Reno

Frequently asked questions

What is the cancellation policy at Eldorado Resort Casino at THE ROW?

Eldorado Resort Casino at THE ROW offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eldorado Resort Casino at THE ROW?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Eldorado Resort Casino at THE ROW on 2 Jan 2025 start from AU$93.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eldorado Resort Casino at THE ROW?

Yep, Eldorado Resort Casino at THE ROW has covered valet parking with in/out privileges for USD 15.00 per stay.

Is there a spa on site at Eldorado Resort Casino at THE ROW?

Yep, The Spa at Silver Legacy is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Eldorado Resort Casino at THE ROW have a pool?

Eldorado Resort Casino at THE ROW has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 7:00 PM (Seasonal outdoor pool open from April 01 to October 14).

What luxury perks are available at Eldorado Resort Casino at THE ROW?

Eldorado Resort Casino at THE ROW features a full-service spa, a nightclub and 7 restaurants.

Is there a free airport shuttle available at Eldorado Resort Casino at THE ROW?

No, Eldorado Resort Casino at THE ROW does not offer an airport shuttle service.

Is there a bar or restaurant at Eldorado Resort Casino at THE ROW?

Yep, Eldorado Resort Casino at THE ROW has 7 restaurants.

What time are check-in & check-out at Eldorado Resort Casino at THE ROW?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Eldorado Resort Casino at THE ROW?

No, only service animals are allowed.

Eldorado Resort Casino at THE ROW Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1179 out of 2722 reviews" "
Rating 8 - Good. 711 out of 2722 reviews" "
Rating 6 - Okay. 387 out of 2722 reviews" "
Rating 4 - Poor. 236 out of 2722 reviews" "
Rating 2 - Terrible. 209 out of 2722 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Nice, clean room. Only complaint was that the room was along way from the elevator.
Stayed 1 night in May 2024

10/10 Excellent

Tito, Auburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient. The lobby had way too many stairs, it reminded me of the Escher print with the stair illusions, but it was navigable. Easy access to all properties on the Row. it was right next to the Reno Sign so that was nice in the evening.
Stayed 1 night in Sep 2024

2/10 Terrible

Martha

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I tried to get another room since the room I got smelled sooo much like Tabacco .. my head was hurting so much from it and fyi no I’m not a drinker .. unfortunately I wasn’t able to get a different room .. hopefully next time is a better experience
Stayed 2 nights in Sep 2024

2/10 Terrible

Tina

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I've never encountered such rude personnel. I will never go back to this property . There were so many prostitutes on the property and outside. Our room on 15th floor was somewhere where there was very loud music it was not a pleasant stay to say the least.
Stayed 1 night in Sep 2024

10/10 Excellent

Helen A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly property. Will definitely go back.
Stayed 4 nights in Sep 2024

6/10 Okay

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
I was on 4th floor. The door hinges were adjusted so that every door (it seemed) SLAMMED unless effort was made to slow its closure. Day and night, doors slammed disturbing sleep. Quite frustrating . Other than that, the room was fine.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great casino with a range of choices.
Stayed 1 night in Aug 2024

6/10 Okay

Jamie

We were sleeping and got a knock on our door with a key, I ignored it as I was sleeping. We got another knock with a room key, this time more aggressive. I went to the door and asked who was there, he said house keeping, do you want more pillows!!? It was 1:30Am! NO, I don’t want more pillows, I was sleeping! Why keep banging on the door at 1:30am?
Stayed 1 night in Sep 2024

6/10 Okay

Christopher

Liked: Cleanliness
Quite dated, not a great shower at all, but had a certain charm.
Stayed 2 nights in Sep 2024

6/10 Okay

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Xyz
Stayed 4 nights in Sep 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, bright, so many things to do…
Stayed 5 nights in Sep 2024

10/10 Excellent

Christian

Stayed 1 night in Sep 2024

6/10 Okay

Nancy

Liked: Cleanliness
Disliked: Staff & service
No maid service during stay. No coffee for 2nd morning
Stayed 2 nights in Sep 2024

6/10 Okay

Rick

Liked: Staff & service
I’ve never seen a hotel with a lower shower head. It was chest high and I’m only 5’9” tall.
Stayed 1 night in Sep 2024

6/10 Okay

domenic, SAN FRANCISCO

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property itself was fine tho the casino seems to have less slot machines than ever before. Restrooms were clean. The area outside the casino has become sketchier with other casinos having closed. I guess they decided closing their buffet during covid was a good permanent move.... i missed it.... one of the reasons i enjoyed staying there. Bring back the buffet....we walked over to "J" for their buffet. Millies restaurant is closed tue/wed.... would have preferred breakfast there but had to go with Cafe Central which seemed pricier.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
easy access.
Stayed 3 nights in Sep 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Dorado was a nice place to spend a night
Check in was a breeze and the gal who helped us was a great representative of your company. It was as we expected. We stayed only 1 night. Price was right and booked last minute.
Stayed 1 night in Sep 2024

4/10 Poor

Raymond

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
mold in the bathroom shower escalators out of order for days, weeks
Stayed 7 nights in Sep 2024

8/10 Good

Jo Ann

Travelled with group
Liked: Cleanliness, staff & service
Shuttle service was confusing and not prompt as we were told. We used taxi service after waiting too long for the shuttle. Seemed like what we were told at bell desk wasn’t the way it worked.
Stayed 4 nights in Sep 2024

6/10 Okay

Judith

Travelled with group
A group of 7 have been going to Reno and staying at the Eldorado for years, but it my opinion service and hospitality is in decline. Our flight arrived early in the day and we were told that we would have to pay a fee if we wanted our rooms before 2:30. Then when checking in we could not get rooms together because we had all booked rooms of different standards. All they had to do was complimentary upgrade one of rooms to accommodate us but we were never offered this. Even though several of our party have been staying here for over 30 years. No replacement of plastic cups in the bathroom. Safe was not operational. When leaving for the shuttle we were directed to a different spot because roads were closed due to an upcoming event. Directions were good, but confusing to us. There should have been signage at the spot…Temporary Shuttle Stop..to help customers know they were in the right place. Missed one shuttle because of this. All in all not the best experience this year.
Stayed 4 nights in Sep 2024

6/10 Okay

Evelyn

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Sirci

Stayed 1 night in Sep 2024