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Whitney Peak Hotel Reno, Tapestry Collection by Hilton

3.5 star property
Hotel with a 24-hour fitness centre, steps from Reno Arch
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Whitney Peak Hotel Reno, Tapestry Collection by Hilton

View from property
Exterior
Interior entrance
Premium bedding, down duvets, in-room safe, desk
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
255 N Virginia St, Reno, NV, 89501
  • Riverwalk District
    1 min walk
  • Reno Arch
    1 min walk
  • Club Cal-Neva Casino
    3 min walk
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    10 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, desk

Room, 1 Bedroom, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible (Mobility, Hearing, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 Bedroom, Accessible (Mobility, Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Bedrooms, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Bedrooms, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Accessible, Executive Level (Hearing)

Premium bedding, down duvets, in-room safe, desk

Executive Room, 2 Queen Beds, Accessible, Executive Level (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed, Executive Level

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Accessible, Executive Level (Mobility, Bathtub)

Premium bedding, down duvets, in-room safe, desk

Executive Room, 2 Queen Beds, Accessible, Executive Level (Mobility, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Executive Level

Premium bedding, down duvets, in-room safe, desk

Executive Room, 2 Queen Beds, Executive Level

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility. Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility. Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Accessible, Executive Level (Hearing)

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed, Accessible, Executive Level (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Accessible, Executive Level (Mobility, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed, Accessible, Executive Level (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Accessible, Executive Level (Mobility, Bathtub)

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed, Accessible, Executive Level (Mobility, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the area

Reno

Whitney Peak Hotel Reno, Tapestry Collection by Hilton puts you in the heart of Reno, within steps of Reno Arch and National Bowling Stadium. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Roundabout Grill, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the gym and sauna as well as access to rock climbing and aerobics classes. 12000 square feet (1115 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 3.5-property class Downtown Reno hotel include Reno Events Center and National Automobile Museum.

What's nearby

  • Reno Arch - 1 min walk - 0.1 km
  • National Bowling Stadium - 3 min walk - 0.3 km
  • Reno Events Center - 4 min walk - 0.4 km
  • National Automobile Museum - 8 min walk - 0.7 km
  • University of Nevada-Reno - 13 min walk - 1.1 km

Getting around

  • Reno Station - 2 min walk
  • Reno Tahoe Intl. Airport (RNO) - 11 min drive

Restaurants

  • ‪Top Deck Restaurant - ‬2 min walk
  • ‪Club Cal Neva Hotel Casino - ‬2 min walk
  • ‪La Strada - ‬2 min walk
  • ‪Cafe Whitney - ‬1 min walk
  • ‪Shim's Tavern - ‬3 min walk

About this property

Whitney Peak Hotel Reno, Tapestry Collection by Hilton

Hotel with a 24-hour fitness centre, steps from Reno Arch
Whitney Peak Hotel Reno, Tapestry Collection by Hilton offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Whitney Peak Hotel Reno, Tapestry Collection by Hilton. Parking is available for a fee.

This 3.5-star Reno hotel is smoke free.

  • 310 guestrooms or units
  • 16 levels
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 1976
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Whitney Peak Hotel Reno, Tapestry Collection by Hilton offers 310 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 7 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 6 to 14 for adults and USD 6 to 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Roundabout Grill

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (12,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Banquet hall
  • Built in 1976
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 14 for adults and USD 6 to 8 for children
  • Covered self-parking fee: USD 7.00 per night
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Whitney Peak
Whitney Peak Hotel
Whitney Peak Hotel Reno
Whitney Peak Reno
Whitney Peak Hotel
Whitney Peak Hotel Reno Tapestry Collection by Hilton
Whitney Peak Hotel Reno, Tapestry Collection by Hilton Reno
Whitney Peak Hotel Reno, Tapestry Collection by Hilton Hotel

Frequently asked questions

What is the cancellation policy at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

Whitney Peak Hotel Reno, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Whitney Peak Hotel Reno, Tapestry Collection by Hilton on 25 Nov 2024 start from AU$214.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

Yep, Whitney Peak Hotel Reno, Tapestry Collection by Hilton has a covered self car park for USD 7.00 per night.

What makes Whitney Peak Hotel Reno, Tapestry Collection by Hilton a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Whitney Peak Hotel Reno, Tapestry Collection by Hilton.

Is Whitney Peak Hotel Reno, Tapestry Collection by Hilton family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Whitney Peak Hotel Reno, Tapestry Collection by Hilton is a hit with families.

Does Whitney Peak Hotel Reno, Tapestry Collection by Hilton serve breakfast?

Yeah, cooked-to-order brekkie is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

No, Whitney Peak Hotel Reno, Tapestry Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Whitney Peak Hotel Reno, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 582 out of 1051 reviews" "
Rating 8 - Good. 232 out of 1051 reviews" "
Rating 6 - Okay. 111 out of 1051 reviews" "
Rating 4 - Poor. 76 out of 1051 reviews" "
Rating 2 - Terrible. 50 out of 1051 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was nice, and it's great that they allow dogs!
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Highly recommend!
Awesome hotel! From the minute I stepped in the door, I was treated like royalty. And, they were great with my dog. Clean rooms, beautiful decor and friendly staff. I’ll be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Pastro

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything I like it
Stayed 2 nights in Aug 2024

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly on Virginia St. Great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tamekia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph, Citrus Heights

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice & well maintained on the inside. Staff was top level in customer service. The room was very clean. Downside was there was very little amenities. What was the most discouraging, was for the amount of service fee to stay at this hotel, was the fact the parking garage was not attached to the property, it was across the street and down a little ways. Yet it didn’t have onsite security, nor staffed with a employee, and the garage was not well kept , like the hotel with signs posted, park at own risk and to top it off, the amount they charge to stay at there facility, they charge you $7 a day to park or $12 a day to go in & out. I paid $1600 to stay 3 nights, witch was surprising to have to pay to park in there parking garage, this was pretty surprising being that there associated with Hilton brand. But with that said this hotel is exceptionally nice and very well maintained, I would stay there again if in the area.
Stayed 3 nights in Aug 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place when staying in Reno
Great location and very clean. My wife doesn't care for smoke so this is a bonus with it being smoke free. Rooms are very roomy, and clean. The only thing is that the A/C does not blow enough. During the day it would maintain between 73-74 while it was set to 68. Night was perfect so able to sleep. Other than that great place
Stayed 2 nights in Aug 2024

10/10 Excellent

Shae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a nice stay!!
Stayed 1 night in Aug 2024

10/10 Excellent

Randy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a non-casino hotel which we LOVED. The parking garage was across the street and because we are here during an event that closed the street, it was a real pain. We felt the hotel should pick up the valet parking at this point. It took us an hour and a half to self park! We would definitely stay here again at this hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Melisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and conveniently located to our event.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large, clean, and modern. The hotel staff were friendly. The only complaint would be that several roads around the hotel were closed causing traffic congestion on our way to the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Minerva, Las Vegas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, nice clean room. The area is quiet and great location. I like the Cafe W happy hours - the food was delicious.
Stayed 1 night in Jul 2024

10/10 Excellent

Lakisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location and right in the heart of everything. Although it was a pet friendly hotel it was clean and did not smell. I will be back and staying there.
Stayed 1 night in Jul 2024

8/10 Good

Pamela

Liked: Cleanliness
Disliked: Property conditions & facilities
Air conditioning never got below 80°
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

10/10 Excellent

jonathan

Stayed 1 night in Jul 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very beautiful and efficient room! The restaurant was delicious! All the staff I met were very nice and friendly!
Stayed 3 nights in Jul 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean place to stay. Was surprised there wasn’t a pool but didn’t miss it since I was in town to visit family. Cafe had good food and big portions. Valet guys were nice and smiling. I would stay again. Best part, I had my 2 dogs with me.
Stayed 3 nights in Jul 2024

4/10 Poor

John

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
So I am struggling how to review this hotel, because the amenities overall fit my needs as a business traveler. The hotel restaurant was excellent food & service. The gym/sauna & rock climbing is also very cool. My issue was senior management failed to address my 3 complaints over a 3 night stay regarding that my TV was not working properly which resulted in me not being able to watch a program I wanted to specifically watch on my second nights stay. Rather than give me another room or even offer a concession he spoke down to me in a very offense way. So to pay top $$ and get bad senior management service, unless you have an extreme desire to rock climb ....I have to say look to stay elsewhere when visiting Reno.
Stayed 3 nights in Jun 2024