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Protea Hotel by Marriott Knysna Quays

3.5 star property
Knysna hotel in Knysna Central with free breakfast and outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protea Hotel by Marriott Knysna Quays

Property grounds
Exterior
Room, 2 Double Beds, Lagoon View
Hallway
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Room service
  • Pool
  • Laundry

Explore the area

Map
Waterfront Drive, Knysna, Western Cape, 6570
  • Knysna Lagoon
    4 min walk
  • Pezula Championship Course
    4 min walk
  • Knysna Quays
    6 min walk
  • Plettenberg Bay (PBZ)
    39 min drive

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Mobile key entry
Laptop-compatible safe
Desk
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Private bathroom
Separate bath and shower
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Lagoon View

Highlights

Air conditioning
Heating
Fridge
LED TV
Private bathroom
Wardrobe
Desk
Laptop-compatible safe
  • 19 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Garden View, Ground Floor

Room, 2 Double Beds, Garden View, Ground Floor

Room, 2 Double Beds, Garden View, Ground Floor

Highlights

Air conditioning
Heating
Fridge
LED TV
Blackout curtains
Private bathroom
Electric kettle
Desk
  • 19 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Pool

Knysna Log-Inn Hotel

Pool
Breakfast included
Parking included
Free WiFi
5.0 out of 5, Exceptional, (1)
The price is AU$128
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Knysna Log-Inn Hotel

About the area

Knysna

Protea Hotel by Marriott Knysna Quays places you steps from Cape Floral Region Protected Areas and within a short 5-minute stroll of Knysna Lagoon. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The restaurant, Breakfast Restaurant, is open for breakfast. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free wired Internet in public areas and laundry facilities. Each morning free English breakfast is offered between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Knysna Central hotel include Knysna Quays and Knysna Waterfront.

What's nearby

  • Knysna Lagoon - 4 min walk - 0.4 km
  • Knysna Quays - 6 min walk - 0.6 km
  • Knysna Waterfront - 6 min walk - 0.6 km
  • Thesen Island - 7 min walk - 0.6 km
  • Featherbed Nature Reserve - 19 min drive - 15.6 km

Getting around

  • George (GRJ) - 57 min drive

Restaurants

  • ‪Salt & Petal - ‬1 min walk
  • ‪The Drydock Food Co - ‬8 min walk
  • ‪34 South - ‬7 min walk
  • ‪Anchorage Restaurant - ‬6 min walk
  • ‪Chatters - ‬6 min walk

About this property

Protea Hotel by Marriott Knysna Quays

Knysna hotel in Knysna Central with free breakfast and outdoor pool
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and wired Internet is free in public spaces.

An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Protea Hotel by Marriott Knysna Quays. Parking is available for a fee.

This Knysna hotel is smoke free.

  • 123 guestrooms or units
  • 3 levels
  • Conference rooms
  • English breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Food/drink service (free)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Protea Hotel by Marriott Knysna Quays offers 123 accommodations with laptop-compatible safes. LED televisions are featured in guestrooms.

This Knysna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Afrikaans

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle
  • Parking on site (ZAR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Breakfast Restaurant

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Entertainment

  • 32-inch LED TV with premium channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Protea Hotel by Marriott Knysna Quays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: ZAR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna

Frequently asked questions

What is the cancellation policy at Protea Hotel by Marriott Knysna Quays?

Protea Hotel by Marriott Knysna Quays offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Protea Hotel by Marriott Knysna Quays?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Protea Hotel by Marriott Knysna Quays on 6 Dec 2024 start from AU$167.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Protea Hotel by Marriott Knysna Quays?

Yep, Protea Hotel by Marriott Knysna Quays has a self car park for ZAR 30 per day.

Are there any beaches close to Protea Hotel by Marriott Knysna Quays?

The closest beach to Protea Hotel by Marriott Knysna Quays is Buffalo Bay Beach (7.6 km).

Does Protea Hotel by Marriott Knysna Quays have a pool?

Protea Hotel by Marriott Knysna Quays has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Protea Hotel by Marriott Knysna Quays serve breakfast?

Yep, complimentary English brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Protea Hotel by Marriott Knysna Quays?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Protea Hotel by Marriott Knysna Quays?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Protea Hotel by Marriott Knysna Quays?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Protea Hotel by Marriott Knysna Quays?

No, pets and service animals are not allowed.

Protea Hotel by Marriott Knysna Quays Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 125 out of 296 reviews" "
Rating 8 - Good. 120 out of 296 reviews" "
Rating 6 - Okay. 36 out of 296 reviews" "
Rating 4 - Poor. 11 out of 296 reviews" "
Rating 2 - Terrible. 4 out of 296 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kumlesen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just love Knysna
Stayed 2 nights in Mar 2024

10/10 Excellent

David, Canterbury

Stayed 1 night in Feb 2024

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient
Stayed 1 night in Feb 2024

8/10 Good

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Good pool area to relax. Safe and easy walk to town and on the doorstep of harbour restaurants. Nice view of harbour from room. A little dated compared to other hotels we’ve stayed during our travels but good and convenient nonetheless.
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

salma

Travelled with family and small children
Liked: Cleanliness
No dining options or room service
Stayed 3 nights in Dec 2023

10/10 Excellent

Louise, Warrington

Stayed 1 night in Nov 2023

10/10 Excellent

Alida, Lakewood Ranch

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and very good location
Stayed 3 nights in Oct 2023

10/10 Excellent

JC

Stayed 1 night in Aug 2023

10/10 Excellent

Aidriaan, warwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed communicating with the staff. The front desk manager Lee was very friendly and accommodating. Overall stay was awesome
Stayed 10 nights in Jul 2023

10/10 Excellent

Crispin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Ryan

Stayed 1 night in Apr 2023

4/10 Poor

Maureen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reception and info not good
Felt the staff were not well trained and very disinterested. No one told us when we arrived our rate included breakfast so missed it the first day. Also the tap water was very brown, again not explained on arrival, on asking just told OK to drink! Frankly I didnt want to shower in it ! Everyone we asked in town said not to drink the water. The manager did take the time to come and apologise which was appreciated.
Stayed 2 nights in Feb 2023

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
A Disappointment
We have stayed at Marriott Quays on a previous occasion so booked again for our visit to Knysna. Unfortunately our room was a disappointment. There is a light at head height fastened to the wall at the side of the bed. This hit your head turning from he fridge and if moved, getting out of bed. We eventually found the switch for this along the floor! There was only one bedside table and this was a double bed so couldn’t be used by both. Have you tried to be comfortable with your glasses, book,glass of water and your early morning pill at the other side of the room? I requested a bedside table to be told all the rooms only had one so none were forth coming. We were there three nights and for the first two showers taken between 5&6 pm the water was COLD, we thought people had used all there was but reported this and there was warm water on our last night. The one excellent thing was the breakfast - a lovely selection and freshly cooked egg dishes and the waiting staff were cheerful and friendly. There is a charge for overnight parking. Not much but it gave you the feeling that they were grasping for every penny. We won’t be back in a rush. There are so many places offering accommodation in Knysna!
Stayed 3 nights in Feb 2023

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient and pleasant hotel in which to stay. Well worth paying the extra for a room with a lagoon view. Breakfast was excellent.
Stayed 6 nights in Feb 2023

10/10 Excellent

Muhammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Wing Lok

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent harbour view. Super convenient for seafood and shopping. Breakfast is fantastic but it’s a bit awkward for no free parking

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 211
Its always great! Staff excellent. Only complaint is the bed which needs to be replaced. Awoke with both our bodies sore. Thx
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Darla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and in an excellent location. The staff were extremely accommodating and welcoming. The breakfast included with our stay was very good. We would highly recommend this hotel.
Stayed 1 night in Apr 2022

8/10 Good

JB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyrhing was nice and acceptable. Website misleading, showing lagoon view photos of standard rooms, yet they all face inland.. on bus depot which is rather noisy. Only rooms with 2x double beds, i.e. more than 2 persons available at increased cost..2+ persons!
Stayed 1 night in Feb 2022

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to return to the Knysna Quays hotel . Great room ,lovely view and nice breakfast . The swimming pool is a real plus . Another enjoyable stay .
Stayed 3 nights in Feb 2022

10/10 Excellent

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at protea knysna quays
Absolutely amazing. Loved the comfy king size bed. Absolutely spotlessly clean
Stayed 3 nights in Feb 2022