10/10 Excellent
William
30 June 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Comfort and Hospitality
Savvas and Jenny have hospitality in their blood, and they work hard to make sure guests are comfortable.
From the moment you walk in, the first thing you notice is how clean and fresh everything smells.
The beds are nice and firm.
Our first morning we intended to go out early for bougatsa. Jenny asked, “Where you going so early?” Savvas arrived with freshly baked bread shortly afterwards and said, “Why didn’t you say you wanted bougatsa?” Then he said, “Sit. I get you bougatsa.” While he prepared an amazing omelette, Jenny went and bought bougatsa and brought it back and served it to us with the rest of the amazing breakfast. Talk about service!
We had a little hiccup trying to get to the hotel. It was our first time in Rhodes, and we didn’t realize that being in “Old Rhodes” meant that the hotel was inside a walled fortress. GPS kept telling us to enter a gated street. After driving over an hour looking for another possible entrance, we called the hotel, and Savvas met us on his motorcycle and let us go with him down the gated street—being with him gave us access. He then had a local electric taxi meet us to take us to the hotel. He said we should have called first.
Our last day, we had to leave early to catch the ferry, and they served us breakfast an hour earlier than the stated time.
In every way, they were eager to serve.
Note: if you’re unfamiliar with remote control AC, be sure to ask. You don’t have to suffer the heat!
William
Stayed 2 nights in Jun 2024