Rodos Palace Hotel

4.0 star property
Elegant beach hotel and 5 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rodos Palace Hotel

Premium Room, Sea View
Interior
Indoor pool, 5 outdoor pools, open 10:00 AM to 6:00 PM, pool loungers
Indoor spa tub
Children's play area - indoor

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Trianton Avenue, Ixia, Rhodes, Rhodes Island, 85100
  • Ixia Beach
    2 min walk
  • Temple of Apollo
    4 min drive
  • Ialyssos Beach
    9 min drive
  • Rhodes (RHO-Diagoras)
    20 min drive

Room options

Executive Room, Garden View ( & Pool View)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

Suite, Garden Area (Semi Sharing Pool VIP )

Highlights

Furnished patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Kitchenette
Flat-screen TV
  • 66 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

Exclusive Room, Garden View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Suite (Bungalow)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Premium bedding
  • 82 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 1 Double Sofa Bed

Family Suite (Garden)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed
  • 65 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Standard Room, Garden View (Tower, Pool View)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Room, Sea View (Tower)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Minibar
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Executive Room, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Bungalow

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 72 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

Junior Suite, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed
Private bathroom
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed OR 1 Double Bed

Double Promo

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

Suite, Garden Area ( VIP)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Kitchenette
  • 65 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Exclusive Suite, Sea View (Junior)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Sofa bed
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Exclusive Room, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Private bathroom
Hairdryer
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Suite, Private Pool, Garden Area ( VIP)

Highlights

Furnished patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 65 sq m
  • Lagoon view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room, Garden View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Premium Room, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Corporate Single

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Digital channels
Laptop workspace
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Rhodes

Rodos Palace Hotel places you steps from Ixia Beach and within a 20-minute stroll of Ixiás Beach. Highlights at this beach hotel include 5 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Spa and Beauty Center can include hot stone massages, body wraps and facials along with aromatherapy and hydrotherapy. The restaurant, La Terasse, serves international cuisine and is open for breakfast. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the 2 outdoor tennis courts, indoor swimming pool and free kids' club plus access to bike hire. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Buffet breakfast is available daily between 7:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 4-property class Rhodes hotel, attractions include Rhodes Port and Water Park Faliraki.

What's nearby

  • Ixia Beach - 2 min walk - 0.2 km
  • Temple of Apollo - 4 min drive - 3.3 km
  • Rhodes Port - 6 min drive - 5.1 km
  • Acropolis of Rhodes - 6 min drive - 3.6 km
  • Palace of the Grand Master of the Knights of Rhodes - 15 min drive - 5.9 km

Getting around

  • Rhodes (RHO-Diagoras) - 20 min drive

Restaurants

  • ‪Red Elephant - ‬3 min walk
  • ‪Anna's Place - ‬12 min walk
  • ‪La Terasse - ‬4 min walk
  • ‪Gallery Cafe - ‬18 min walk
  • ‪Yannis Bar - ‬6 min walk

About this property

Rodos Palace Hotel

Elegant beach hotel and 5 outdoor swimming pools
Rodos Palace Hotel offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and an indoor pool. There are 5 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a health club, and a sauna are also featured at Rodos Palace Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Rhodes hotel is smoke free.

  • 785 guestrooms or units
  • 17 levels
  • 16 buildings
  • 5 dining venues
  • 3 bars or lounges
  • 3 coffee shops
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Rodos Palace Hotel offers 785 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Housekeeping is provided on a daily basis.

Spa and Beauty Center has 4 treatment rooms. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 3 bars/lounges
  • 3 coffee shops/cafes
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ambrosia
  • Castellania
  • Gallery
  • La Terasse
  • Pool Restaurant

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa tub
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 buildings
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 2 December and 10 February.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per week
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Airport shuttle fee: EUR 30 per vehicle
  • Pet fee: EUR 50 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 1143Κ015A0482700

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rodos Palace Convention Resort
Rodos Palace Luxury Convention
Rodos Palace Luxury Convention Resort
Rodos Palace Luxury Convention Resort Rhodes
Rodos Palace Luxury Convention Rhodes
Rodos Palace Hotel Rhodes
Rodos Palace Rhodes
Rodos Palace
Rodos Palace Rhodes Greece
Rhodos Palace Hotel Ixia
Rhodos Palace Ixia
Rodos Palace Hotel Hotel
Rodos Palace Hotel Rhodes
Rodos Palace Hotel Hotel Rhodes

Frequently asked questions

What is the cancellation policy at Rodos Palace Hotel?

Rodos Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rodos Palace Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Rodos Palace Hotel on 23 Nov 2024 start from AU$184.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rodos Palace Hotel?

Yep, Rodos Palace Hotel has a free self car park.

Are there any beaches close to Rodos Palace Hotel?

Yep, Rodos Palace Hotel is a short 2-minute walk from Ixia Beach. Fun beach activities include scuba diving, waterskiing and windsurfing. You can also find boat tours.

Is there a spa on site at Rodos Palace Hotel?

Yep, Spa and Beauty Center is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Rodos Palace Hotel have a pool?

Take your pick from 5 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM.

What luxury perks are available at Rodos Palace Hotel?

Rodos Palace Hotel features 5 outdoor pools, a full-service spa and a health club.

Is Rodos Palace Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Rodos Palace Hotel is a hit with families.

Does Rodos Palace Hotel serve breakfast?

Yeah, buffet brekkie is available daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Rodos Palace Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Rodos Palace Hotel?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from December 2 until February 10.

What time are check-in & check-out at Rodos Palace Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Rodos Palace Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 112 out of 296 reviews" "
Rating 8 - Good. 74 out of 296 reviews" "
Rating 6 - Okay. 60 out of 296 reviews" "
Rating 4 - Poor. 30 out of 296 reviews" "
Rating 2 - Terrible. 20 out of 296 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pinar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room
Stayed 3 nights in Aug 2024

10/10 Excellent

NIKIFOROS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at the Rodos Palace Hotel. The room was clean and had a beautiful view. The meals were delicious. The location is perfect, close to the city center. The staff was friendly and attentive, always ready to assist. I highly recommend Rodos Palace for a comfortable and enjoyable stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Pantelis

Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation destination
Stayed 3 nights in Jul 2024

8/10 Good

Jie

Liked: Cleanliness, staff & service
The staff is very nice and help for to solve the check-in problem. Housekeeping comes every day and no need making requests like many other hotels nowadays . However the facilities in the rooms need upgrading .
Stayed 1 night in Jun 2024

10/10 Excellent

madeleine

Stayed 2 nights in Feb 2024

6/10 Okay

I H Duncan

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Room in need of refurbishment Breakfast could do better. Bed was comfortable
Stayed 7 nights in Sep 2023

6/10 Okay

Mary

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Todos palace stay
Rooms badly in need of refurbishment. Breakfast was horrible so much so only went twice. Most staff friendly but a few serving in downstairs bar are unpleasant
Stayed 7 nights in Sep 2023

4/10 Poor

Nurit

Stayed 3 nights in Aug 2023

8/10 Good

Despina

Travelled with family
Liked: Staff & service, amenities
This is our 3rd stay at Rodos Palace. We have always stayed in a garden suite or a bungalow rather than the main hotel block. This year we stayed in a bungalow again. They are spacious and the grounds around the bungalows are well maintained. They are also very quiet. However, we have noticed that the bungalows have started to look 'tired' and could definitely benefit from a refurbishment. Although the main hotel pool is lovely, you cannot get a bed at the pool if you aren't up extremely early. This is despite a sign at the pool asking guests not to leave towels/belongings on beds prior to 10am and then returning to their rooms. The sign says belongings will be removed if this happens. Everyone ignores those signs and the hotel does not take any action. This is disappointing when you are looking for a sunbed and the vast majority are unoccupied at 10 with just a bottle of suncream or towel on them!
Stayed 9 nights in Aug 2023

8/10 Good

Elias

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2023

10/10 Excellent

Tsewi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

4/10 Poor

GEORGE

Stayed 2 nights in Aug 2023

2/10 Terrible

johnny

Disliked: Cleanliness, staff & service, property conditions & facilities
It was a complete disappointment, it did not fulfill any of our expectations, the people in the front desk were rude and have unclean rooms, they don’t clean the bathrooms, floors or change the bed sheets, all they bed sheets are always stained.
Stayed 5 nights in Aug 2023

2/10 Terrible

GEORGE

Disliked: Cleanliness
Stayed 5 nights in Aug 2023

10/10 Excellent

elaine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old furniture but very good food nice view friendly staff , near the nicer beach in town I drive all over the iland the beach in front of the hotel is one of the best . Breakfast is very nice to
Stayed 5 nights in Aug 2023

6/10 Okay

Neetu

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This is a lovely hotel but it could do with some maintenance. The staff were friendly, especially Dimitris. There were quite a few niggles in our room, like the AC could have been cooler, the shower kept over flooding, ants in the kitchen. The breakfast had variety but it was average. We had an amazing private pool in our block so felt relaxed. Overall, we didn’t allow these issues to get in the way. We had a wonderful break. The hotel really stepped up when the wildfires happened and provided food and shelter for all those affected. Hat off to them!
Stayed 7 nights in Jul 2023

6/10 Okay

Georgian

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not a 5 star hotel. 3 at best.
Stayed 5 nights in Jul 2023

10/10 Excellent

Dimitrios, woodside

Liked: Cleanliness
Stayed 4 nights in Jul 2023

2/10 Terrible

Marian

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff are so rude and unhelpful specially in the bars, drinks are so bad too and the bar attender at the teracce bar was so rude
Stayed 3 nights in Jul 2023

6/10 Okay

Kangmoon, Madison

Disliked: Property conditions & facilities
Old facilities
Stayed 4 nights in May 2023

4/10 Poor

Morteza

Stayed 5 nights in Mar 2023

10/10 Excellent

Chantelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

6/10 Okay

Adele

Liked: Cleanliness, room comfort
Quick birthday break.
Very young slightly rowdie crowd staying there. Wasn't what we expected. Nice renovated room,clean and modern. Food in buffet restaurant was ok. Very warm weather, had to find a place away from the main pool as different people had music blaring from their speakers. Very reasonable quick break for my birthday. Shame no sun beds on the beach. Nice staff. Very out of season so the area was very quiet, no other hotels open. Many restaurants /shops were closed. Outside pool was freezing and the indoor pool wasn't in use. Plenty of sun beds out of season, probably wouldn't want to be there in summer. Have stayed at much better five star hotels. Definitely get sea view and premium room which has been renovated.
Sea view from our balcony.
Stayed 4 nights in Mar 2023

4/10 Poor

Elnaz

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not worth the price or the stars
Upon arrival, we were checked in, no issue, no mention of additional charges, only the tourist tax. We then realised drinks not included with meals so we had to pay extra. There was no mention of an additional £15 charge per night. Overall, we ended up paying an additional approx £60 on top of our reservation fee. Not warned when checked in. Hotel is clean and beautiful but a lot of resources were closed. At the bar, you are pressurised to order drinks if you want to enjoy entertainment. Rooms are decent, modern and clean. Our toilet door would not open once closed. So we had to open the door from outside. The bathroom door would not close leaving a gap which the floor very slippery. The lights would randomly switch off and on at night which was scary at the beginning. There is a generator that runs early in the morning which is very very disturbing. No aircons in rooms. Only heater that is set to 27 (centrally). I would rate this hotel 3 or 4. I wouldn’t return to the hotel again. Definitely not worth the price. I was fooled by the pictures and the 5 star, but I didn’t get a 5 star service. What upsets me the most is that there were not honest about additional fees and surprised us on check out whilst taxi was waiting outside to take us back to the airport. I didn’t even have an opportunity to ask for an explanation or a chance to speak to a manager/supervisor.
Stayed 2 nights in Mar 2023

8/10 Good

Nyah

Travelled with group
Stayed 2 nights in Mar 2023