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Richland Riverfront Hotel, an Ascend Hotel Collection Member

2.5 star property
Art Deco Richland hotel in South Richland with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Richland Riverfront Hotel, an Ascend Hotel Collection Member

Lunch and dinner served, Mexican cuisine
Lunch and dinner served, Mexican cuisine
Seasonal outdoor pool, open 10:00 AM to 10 PM, free pool cabanas
Room, 1 King Bed, Accessible, Non Smoking
Point of interest

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
The price is AU$136
includes taxes & fees
8 Dec - 9 Dec

Explore the area

Map
50 Comstock Street, Richland, WA, 99352
  • Howard Amon Park
    7 min walk
  • Richland - Benton City Loop
    11 min walk
  • Columbia River Exhibition of History, Science and Technology
    12 min walk
  • Richland, WA (RLD)
    9 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hampton Inn Richland/Tri-Cities
Pool
Hot tub
Breakfast included
Free airport shuttle
4.7 out of 5, Exceptional, (1002)
The price is AU$198
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hampton Inn Richland/Tri-Cities

About the area

Richland

A family-friendly stay in Richland awaits you at Richland Riverfront Hotel, an Ascend Hotel Collection Member. Within a 20-minute stroll, you'll find Howard Amon Park and Columbia Point Golf Course. Highlights at this Art Deco hotel include a complimentary breakfast, a restaurant and free self-parking. .The restaurant, Salud Bar & Kitchen, serves Mexican cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, sauna and seasonal outdoor swimming pool. 720 square feet (67 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. .With a stay at this South Richland hotel, you'll be 2.1 km (1.3 mi) from Kadlec Regional Medical Center and 4.4 km (2.8 mi) from Bookwalter Winery.

What's nearby

  • Howard Amon Park - 7 min walk - 0.6 km
  • Columbia Point Golf Course - 19 min walk - 1.6 km
  • Kadlec Regional Medical Center - 3 min drive - 2.2 km
  • Columbia Center Mall - 7 min drive - 6.7 km
  • Toyota Center - 8 min drive - 8.3 km

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Flight Tap & Table - ‬2 min drive
  • ‪Roasters Coffee - ‬7 min walk

About this property

Richland Riverfront Hotel, an Ascend Hotel Collection Member

Art Deco Richland hotel in South Richland with free breakfast
Richland Riverfront Hotel, an Ascend Hotel Collection Member offers its guests a seasonal outdoor pool, a kids' pool, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 720 square feet (67 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the family-friendly Richland Riverfront Hotel, an Ascend Hotel Collection Member. Free self parking is available. A complete renovation of Richland Riverfront Hotel, an Ascend Hotel Collection Member was completed in December 2019.

This Art Deco Richland hotel is smoke free.

  • 136 guestrooms or units
  • 2 levels
  • 5 buildings
  • 720 sq ft of conference space
  • 67 sq. m of conference space
  • Built in 1968
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Richland Riverfront Hotel, an Ascend Hotel Collection Member offers 136 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salud Bar & Kitchen

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (720 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 6.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 10 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Frequently asked questions

What is the cancellation policy at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

Richland Riverfront Hotel, an Ascend Hotel Collection Member offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Richland Riverfront Hotel, an Ascend Hotel Collection Member on 8 Dec 2024 start from AU$127.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

Yep, Richland Riverfront Hotel, an Ascend Hotel Collection Member has a free self car park.

Does Richland Riverfront Hotel, an Ascend Hotel Collection Member have a pool?

Richland Riverfront Hotel, an Ascend Hotel Collection Member has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 10:00 AM to 10 PM (Seasonal outdoor pool open from April to October).

What makes Richland Riverfront Hotel, an Ascend Hotel Collection Member a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Richland Riverfront Hotel, an Ascend Hotel Collection Member.

Is Richland Riverfront Hotel, an Ascend Hotel Collection Member family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Richland Riverfront Hotel, an Ascend Hotel Collection Member is a hit with families.

Are there hot tubs in the rooms at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

No, but there are deep-soaking baths in the guestrooms.

Does Richland Riverfront Hotel, an Ascend Hotel Collection Member serve breakfast?

Sure does, complimentary buffet brekkie is served weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

No, Richland Riverfront Hotel, an Ascend Hotel Collection Member does not offer an airport shuttle service.

Is there a bar or restaurant at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

There is a golf course next to Richland Riverfront Hotel, an Ascend Hotel Collection Member.

Richland Riverfront Hotel, an Ascend Hotel Collection Member Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 166 out of 480 reviews" "
Rating 8 - Good. 124 out of 480 reviews" "
Rating 6 - Okay. 84 out of 480 reviews" "
Rating 4 - Poor. 50 out of 480 reviews" "
Rating 2 - Terrible. 56 out of 480 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Clayton

Stayed 1 night in Aug 2024

6/10 Okay

Anne

Travelled with partner
Beautiful view and walking trail. Terrible breakfast. All gluten items and no meat served. No coffee made in the hour we were at breakfast either. Pictures of the rooms aren’t accurate of the true condition of the rooms, they are very old.
Stayed 1 night in Aug 2024

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a legal ADA room beware!!!!!
72057054328599 It was awful. I'm losing faith in this service and I will never stay at this hotel again. 1) I called 24 hours after booking online almost a month In advance to make sure I was confirmed for an ADA king room. Yes I was. 2) I arrived about 430pm. They had sold their last king ADA. But I could have a 2 queen, that was ADA or a plain king. I was furious, what about my reservation? They passed the buck and said I could ask for a refund with you. Where am I going to get an ADA room now? Not acceptable. 3) it was not a legal ADA room. It was a regular tub that the shower chair rocked in with grab bars. Not a roll in shower, and not a hand held shower head. A handicapped person can get seriously burnt without this required feature. Not good. They could be reported for trying to pass that off as an ADA room. I expect a refund!!! The room had an odor as well. This was a horrible experience for a wheelchair bound guest.
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Stayed 1 night in Aug 2024

10/10 Excellent

Marlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The reviews I read made me by. Walked in and smelled good , nice and clean , plenty of room Good breakfast, pool was great. We would stay there every time.
Stayed 3 nights in Aug 2024

6/10 Okay

Tina

Liked: Cleanliness, staff & service, amenities
The pictures are deceiving. The rooms are just fancied up travelelodge ros. Huge space around the door which was very hard to open and close. Shower was a really bad paint job trying to make it look nice. Lobby and facilities are where they put all the money. That part was nice and lounge was great. Because of the rooms, I wouldn’t stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

JoEllen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be coming back!
We needed a nice place to stay that was close to the hospital and your place was very beautiful and accommodating for us. Kind and very helpful staff, clean rooms and good breakfast. Pool , Hot tub extra game rooms and lobby games where perfect for kids of all ages!, loved it!
Stayed 2 nights in Aug 2024

6/10 Okay

Janet L

Travelled with family
Rm #168 has a downward slope. We found ourselves feeling off balance while in the room. Very uncomfortable feeling. The sidewalk leading to our room was very visible downward slope. Not sure if the foundation was purposely designed this way or not. Breakfast was low on supplies by 8:30 such as bread for toast and yogurt.
Stayed 3 nights in Aug 2024

6/10 Okay

Praveena

Stayed 2 nights in Aug 2024

8/10 Good

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great little place Property is older but they have added some nice touches They have a great place to eat with a great bartender
Stayed 1 night in Aug 2024

6/10 Okay

Donald

Stayed 2 nights in Aug 2024

8/10 Good

Mariah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Susan, West Richland

Travelled with group
Liked: Cleanliness, staff & service
I have a disability wearing a boot after surgery. Few potential hazards outside. Ramp handle loose & water puddles with potential for slipping. Room was fine
Stayed 3 nights in Aug 2024

4/10 Poor

Erica

Travelled with family
Unhappy grandma
The room I stayed in smelled of smoke very strongly. Breakfast was poorly distributed. No meat options oatmeal was instant, which is crazy. Overall stay mediocre to poor.
Stayed 1 night in Aug 2024

2/10 Terrible

David

Business traveller
Disliked: Staff & service, amenities
I booked a hotel for one week and the front counter Person said as long as I stayed for nights, they could refund the rest of my money. I ended up staying four nights and trying to get a refund and they charged me even more money. I’m not happy at all.
Stayed 7 nights in Jul 2024

8/10 Good

Julie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice Hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Anita

Disliked: Property conditions & facilities
Best thing about this place is the large pool. Most of the outdoor sections of the hotel are run down. They do have a nice game area in the lobby.
Stayed 7 nights in Jul 2024

6/10 Okay

Fred

Travelled with family
Good location. Rooms are decent, but our floor was dirty with some sticky spots and some of e outdoor stairwell areas needed cleaning.
Stayed 1 night in Jul 2024

8/10 Good

Rachel

Travelled with family
Liked: Room comfort
Bed were comfy, rooms recently redone, at a glance nice, just don’t look at detail of any kind. Fine for a short family visit for baseball, fun pool, close to stuff… would stay again
Stayed 3 nights in Jul 2024

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rodger

Stayed 1 night in Jul 2024

6/10 Okay

Mark

Disliked: Staff & service
An older property but in a great location for walking along the riverfront park. The front desk staff was unfriendly if they were present at all. We tried to check in 1 1/2 hour early ( which is pretty common). Front desk staff tried to charge me $25 to check in to “ my reserved room” early. There were maybe 5 cars in the lot so any room would do and they were certainly not overbooked. I travel all over the world and US and have never been charged to check into a room early. We opted not to get charged to check in and got coffee instead. I don’t know if that’s a new gouging tactic but it made an impression.
Stayed 1 night in Jul 2024