Aloft Richmond West Short Pump

3.0 star property
Hotel with free parking, near Short Pump Town Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft Richmond West Short Pump

Lobby
Exterior
View from property
Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Gym
  • Housekeeping
The price is AU$233
includes taxes & fees
1 Jan - 2 Jan 2025

Explore the area

Map
3939 Duckling Drive, Richmond, VA, 23060
  • Short Pump Town Center
    3 min drive
  • Regency Square Mall
    7 min drive
  • Henrico Doctors' Hospital
    9 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    27 min drive

Room options

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 27.0 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

aloft, Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Richmond

At Aloft Richmond West Short Pump you'll be 2.4 km (1.5 mi) from Short Pump Town Center and 4.4 km (2.7 mi) from Elk's Lodge. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The café, refuel by Aloft, is open for breakfast, lunch and dinner. W xyz bar is the hotel's own pub. 564 square feet (52 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. To-go breakfast is available daily between 4:00 AM and 1:00 PM. There's also the convenience of free self parking. .Within a 20-minute drive of this 3-property class Richmond hotel, attractions include Virginia Commonwealth University and Broad Street.

What's nearby

  • Short Pump Town Center - 3 min drive
  • Henrico Doctors' Hospital - 9 min drive
  • University of Richmond - 11 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • Virginia Commonwealth University - 15 min drive

Getting around

  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Cookout - ‬18 min walk
  • ‪Sonic Drive-In - ‬8 min walk
  • ‪Burger King - ‬2 min drive

About this property

Aloft Richmond West Short Pump

Hotel with free parking, near Short Pump Town Center
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 564 square feet (52 square metres) and includes conference space. A health club, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Aloft Richmond West Short Pump. Limited free parking is available on a first-come, first-served basis.

This 3-star Richmond hotel is smoke free.

  • 135 guestrooms or units
  • 5 levels
  • 564 sq ft of conference space
  • 52 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Aloft Richmond West Short Pump offers 135 air-conditioned accommodations with a safe and free newspapers. 42-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 4:00 AM to 1:00 PM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • refuel by Aloft
  • w xyz bar

Things to do

  • Billiards/pool table
  • Health club
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 564 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is undergoing renovations from 30 May 2024 to 31 December 2024 (completion date subject to change).
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Restaurant
  • Indoor pool
The following facilities are closed on Sunday and Monday:
  • Bar/lounge
  • Restaurant
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 15 for adults and USD 5 to 15 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

aloft Richmond
aloft Richmond West Glen Allen
aloft Richmond West Hotel
aloft Richmond West Hotel Glen Allen
aloft West Richmond
Richmond aloft

Frequently asked questions

What is the cancellation policy at Aloft Richmond West Short Pump?

Aloft Richmond West Short Pump offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aloft Richmond West Short Pump?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Aloft Richmond West Short Pump on 1 Jan 2025 start from AU$232.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Aloft Richmond West Short Pump?

Yep, Aloft Richmond West Short Pump has a free self car park. Onsite parking is limited.

Is Aloft Richmond West Short Pump family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Aloft Richmond West Short Pump is a hit with families.

Does Aloft Richmond West Short Pump serve breakfast?

You bet, to-go breakfast is available daily between 4:00 AM and 1:00 PM.

Is there a free airport shuttle available at Aloft Richmond West Short Pump?

No, Aloft Richmond West Short Pump does not offer an airport shuttle service.

Is there a bar or restaurant at Aloft Richmond West Short Pump?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The dining venue is closed on Tuesday, Wednesday, Thursday, Friday and Saturday.

What time are check-in & check-out at Aloft Richmond West Short Pump?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Aloft Richmond West Short Pump?

No, only service animals are allowed.

Aloft Richmond West Short Pump Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1000 reviews" "
Rating 8 - Good. 282 out of 1000 reviews" "
Rating 6 - Okay. 115 out of 1000 reviews" "
Rating 4 - Poor. 75 out of 1000 reviews" "
Rating 2 - Terrible. 53 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jaune

Travelled with partner
Liked: Cleanliness
I shared with the hotel staff that by the toilet and shower in my room water was coming through the floor boards. It had a foul odor. I was offered another room but not the same as what I was in. I asked for another way to accommodate me and was given towels!! This was horrible service it seemed as if no one cared about the water damage and smell!
Stayed 1 night in Sep 2024

6/10 Okay

Chanae

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

c

Stayed 1 night in Aug 2024

8/10 Good

Elliott

Stayed 1 night in Aug 2024

8/10 Good

Kenya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Great location everything is in walking distance to all the restaurants.
Stayed 1 night in Sep 2024

8/10 Good

Woo Young, Palatine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Woo Young, Palatine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Generally, happy with the stay for a week
Stayed 3 nights in Aug 2024

2/10 Terrible

Margaret

Travelled with family
Disliked: Cleanliness, room comfort
Ants
We had ants in our room. Super gross.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to whole foods buffet
Stayed 1 night in Aug 2024

6/10 Okay

Fayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Paying for a hot breakfast for the price of the stay compared to if I paid 1/4 less where I normally would stay and receive a free hot breakfast plate, including the cold breakfast products.
Stayed 1 night in Jul 2024

4/10 Poor

Patricia

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Steven Sean

Dirty floors and dirty bathrooms
Stayed 5 nights in Jul 2024

6/10 Okay

Debra

Stayed 1 night in Jul 2024

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kouri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Love Aloft
We have used Aloft on every road trip and vacation, we have a perfect stress free stay every time. And the 12 pm check out is a nice perk!
Stayed 1 night in Jun 2024

10/10 Excellent

Lj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Jun 2024

6/10 Okay

Casey

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Wiliam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The front desk is hard to find , you have to go in and up to the second floor to the desk to check in. The a/c was broken in rhe lobby and hallways , misirable for the desk clerk. Room was clean and comfortable great layout . Will probably stay here again , it has a younger more modern feel to it . Price was right
Stayed 1 night in Jun 2024

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2024

10/10 Excellent

Keisha

Stayed 1 night in Jun 2024

10/10 Excellent

Adrian

Stayed 4 nights in Jun 2024

8/10 Good

Rakeia

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibes of the hotel and the surrounding area is simply immaculate
Stayed 1 night in Jun 2024