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Candlewood Suites Richmond Airport, an IHG Hotel

2.5 star property
Suburban hotel with fitness centre and 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Richmond Airport, an IHG Hotel

Exterior
Studio Suite, 1 Queen Bed | Room amenity
Property amenity
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included
The price is AU$157
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
5400 Audubon Drive, Richmond, VA, 23231
  • White Oak Village
    18 min walk
  • Dorey Park
    7 min drive
  • Broad Street
    10 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    5 min drive

Room options

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Comm)

Full-sized fridge, microwave, stovetop, coffee/tea maker

Studio Suite, 2 Double Beds, Accessible (Comm)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | Room amenity

Studio Suite, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Mobil Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior

Best Western Plus Richmond Airport Hotel

Pool
Breakfast included
Free airport shuttle
Pet-friendly
3.9 out of 5, Good, (1126)
The price is AU$167
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Best Western Plus Richmond Airport Hotel

About the area

Richmond

At Candlewood Suites Richmond Airport, an IHG Hotel you'll be within a 20-minute walk of White Oak Village and 1.9 km (1.2 mi) from Virginia Aviation Museum. Highlights at this hotel include free self-parking, and in-room kitchens and washers/dryers. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a snack bar/deli and laundry facilities. .In the area of this Richmond hotel, you'll find Greater Richmond Convention Center.

What's nearby

  • White Oak Village - 18 min walk
  • Broad Street - 10 min drive
  • Greater Richmond Convention Center - 10 min drive
  • The National - 10 min drive
  • Virginia Commonwealth University - 11 min drive

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Cook Out - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Candlewood Suites Richmond Airport, an IHG Hotel

Suburban hotel with fitness centre and 24-hour front desk
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites Richmond Airport, an IHG Hotel. Self parking is free.

This Richmond hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 4 levels
  • Built in 2009
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Library
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
Candlewood Suites Richmond Airport, an IHG Hotel offers 103 accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Richmond Airport
Candlewood Suites Hotel Richmond Airport
Candlewood Suites Richmond Airport
Candlewood Suites Richmond Airport Hotel Richmond
Candlewood Suites Richmond Airport Aparthotel
Candlewood Suites Richmond

Frequently asked questions

What is the cancellation policy at Candlewood Suites Richmond Airport, an IHG Hotel?

Candlewood Suites Richmond Airport, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Richmond Airport, an IHG Hotel?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond Airport, an IHG Hotel on 6 Jan 2025 start from AU$157.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Richmond Airport, an IHG Hotel?

Yep, Candlewood Suites Richmond Airport, an IHG Hotel has a free self car park.

Is there a free airport shuttle available at Candlewood Suites Richmond Airport, an IHG Hotel?

No, Candlewood Suites Richmond Airport, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Richmond Airport, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Candlewood Suites Richmond Airport, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 392 out of 1000 reviews" "
Rating 8 - Good. 310 out of 1000 reviews" "
Rating 6 - Okay. 149 out of 1000 reviews" "
Rating 4 - Poor. 86 out of 1000 reviews" "
Rating 2 - Terrible. 63 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Disliked: Cleanliness
C heck in was ok. The tub/shower was dirty. Had to run the water for a long time to get hot water and the water pressure was horrible. Skipped using the shower that I was looking forward to for these reasons.
Stayed 1 night in Sep 2024

2/10 Terrible

Tracy

Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Random

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very reasonable and respectful
Stayed 1 night in Sep 2024

8/10 Good

David

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay except for lack of shuttle
Staff was very friendly. Room was spacious and comfortable. My only disappointment was the surprising lack of shuttle service to the airport... you might want to add $30 to your budget because you'll have to take Uber/Lyft to get to the property if you're flying in to RIC.
Stayed 1 night in Sep 2024

8/10 Good

Leonardo

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
How easy it was to check in and out
Stayed 2 nights in Sep 2024

10/10 Excellent

tammi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Stayed 1 night in Sep 2024

8/10 Good

Marilyn

Stayed 1 night in Sep 2024

10/10 Excellent

Maritza

Stayed 1 night in Sep 2024

10/10 Excellent

Carlton

Stayed 2 nights in Sep 2024

6/10 Okay

Shirley

Disliked: Staff & service
Customer service or attendees at the front desk were terrible. Their attitude stunk for no reason. They need to take a class and customer service on how to speak to people in general other than that, the rooms were great. The gym could use workable equipment. Overall, the stay was great. Please have better customer serving people. All it takes is you to talk nice and with respect to people whether they are like you or not it doesn’t matter respect is something that all our taught and all should give just as it’s given to you.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
We have stayed here many times and have always had a good experience, this time was terrible!! The majority of the staff were very RUDE. We went to get coffee and they ran out of coffee cups, stirrers and creamer. How does a hotel who offers coffee as a complimentary run out of supplies for their guests?? Asked for clean towels and was told we had to bring the dirty towels down before they would give us clean towels. Made us feel like we were stealing their towels. When we brought dirty towels down so we could get clean towels the desk attendant told the laundry attendant there were more dirty towels, she said “ oh my god “. Maybe if they did their house keeping we wouldn’t have to bring dirty towels down to get clean towels. We will be looking for another hotel with better hospitality next time we come in town. Very disappointed.
Stayed 2 nights in Sep 2024

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with family
It was a nice stay
Stayed 1 night in Sep 2024

4/10 Poor

Myo Myo

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Katrice

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Wendi

Disliked: Cleanliness, property conditions & facilities
Outdated and filthy rooms and property. Hilton should be ashamed to put their name on it. Money grab by Hilton because the hotel is 5 mins from the Richmond airport.
Stayed 1 night in Sep 2024

10/10 Excellent

Dane

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Steve, TAMPA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The check in wasn't very friendly and trash bins at end of hallway were overflowing. The shower leaked through curtain and the shampoo dispenser wasn't locked properly. Although the room was very clean, there was an odd smell.
Stayed 2 nights in Sep 2024

8/10 Good

Keiontae'

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Darrell

Stayed 2 nights in Sep 2024