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DoubleTree by Hilton Richmond - Midlothian

4.0 star property
Hotel in Richmond with 24-hour fitness centre and 24-hour front desk

Photo gallery for DoubleTree by Hilton Richmond - Midlothian

Lobby
In-room safe, desk, laptop workspace, blackout curtains
Indoor pool
Exterior
Suite, 1 King Bed, Non Smoking | Private kitchen

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
The current price is AU$257
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
1021 Koger Center Blvd, Richmond, VA, 23235
  • Johnston-Willis Hospital
    ‪10 min walk‬
  • Chesterfield Towne Center
    ‪17 min walk‬
  • Stony Point Fashion Park
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Flat-screen TV

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Bathroom

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Private kitchen

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Flat-screen TV

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Sofa bed
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Non Smoking (Parlor)

In-room safe, desk, laptop workspace, blackout curtains

Room, Non Smoking (Parlor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Richmond-Midlothian

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1283)
The price is AU$196
for 1 room
includes taxes & fees
18 Mar - 19 Mar
La Quinta Inn & Suites by Wyndham Richmond-Midlothian

About the area

Richmond

At DoubleTree by Hilton Richmond - Midlothian you'll be within a 20-minute stroll of Chesterfield Towne Center and Johnston-Willis Hospital. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .At the hotel's own lounge bar, you can stop for a drink. 25995 square feet (2415 square metres) of event facilities include meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Within a 15-minute drive of this 4-property class North Chesterfield hotel, attractions include Carytown and University of Richmond.

What's nearby

  • Johnston-Willis Hospital - 10 min walk - 0.9 km
  • Chesterfield Towne Center - 17 min walk - 1.5 km
  • Chippenham Hospital - 8 min drive - 9.1 km
  • University of Richmond - 12 min drive - 11.8 km
  • River City Sportsplex - 14 min drive - 13.9 km

Getting around

  • Richmond Staples Mill Road Station - 19 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Food Court - ‬3 min drive
  • ‪Arby's - ‬5 min walk
  • ‪Red Robin - ‬3 min drive

About this property

DoubleTree by Hilton Richmond - Midlothian

Hotel in Richmond with 24-hour fitness centre and 24-hour front desk
DoubleTree by Hilton Richmond - Midlothian offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 25995 square feet (2415 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Richmond - Midlothian. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. For a fee, parking is available.

This 4-star Richmond hotel is smoke free.

  • 1 building
  • 237 guestrooms or units
  • 8 levels
  • Conference rooms
  • 25995 sq ft of conference space
  • 2415 sq. m of conference space
  • Built in 1986
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Richmond - Midlothian offers 237 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 for adults and USD 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (25,995 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is undergoing renovations from 29 July 2024 to 28 February 2025 (completion date subject to change).
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay, plus a deposit of USD 125 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A 2 per cent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 9 for children
  • Self-parking fee: USD 10 per night (in/out privileges)
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Doubletree Hilton Hotel Richmond-Midlothian
Doubletree Hilton Richmond-Midlothian
Doubletree Richmond-Midlothian
Holiday Inn Koger Hotel Richmond
Doubletree Hilton Richmond-Midlothian Hotel
DoubleTree by Hilton Richmond Midlothian
DoubleTree by Hilton Richmond - Midlothian Hotel
DoubleTree by Hilton Richmond - Midlothian Richmond
DoubleTree by Hilton Richmond - Midlothian Hotel Richmond

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Richmond - Midlothian?

DoubleTree by Hilton Richmond - Midlothian offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Richmond - Midlothian?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Richmond - Midlothian on 16 Mar 2025 start from AU$252.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Richmond - Midlothian?

Yep, DoubleTree by Hilton Richmond - Midlothian has a self car park with in/out privileges for USD 10 per night.

Does DoubleTree by Hilton Richmond - Midlothian have a pool?

DoubleTree by Hilton Richmond - Midlothian has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Is DoubleTree by Hilton Richmond - Midlothian family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Richmond - Midlothian is a hit with families.

Does DoubleTree by Hilton Richmond - Midlothian serve breakfast?

Yep, buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Richmond - Midlothian?

No, DoubleTree by Hilton Richmond - Midlothian does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Richmond - Midlothian?

Yep, they've got a lounge bar and an onsite restaurant. The bar/lounge is closed on Sunday.

What time are check-in & check-out at DoubleTree by Hilton Richmond - Midlothian?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

DoubleTree by Hilton Richmond - Midlothian Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 431 out of 962 reviews
Rating 8 - Good. 269 out of 962 reviews
Rating 6 - Okay. 130 out of 962 reviews
Rating 4 - Poor. 71 out of 962 reviews
Rating 2 - Terrible. 61 out of 962 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was wonderful. The hotel lobby is under a renovation and the staff was doing all it could to make everyone's stay as comfortable as could be. I look forward to seeing the finished product.
Stayed 3 nights in Nov 2024

8/10 Good

Carey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was aware the hotel was being renovated from my previous stay in October. I was surprised by the bar and lobby renovations as well as the one elevator. Otherwise, our stay was great. Had the hotel been more crowded this may have been an issue. I plan to stay at the hotel and would recommend to friends.
Stayed 2 nights in Nov 2024

8/10 Good

charles

The hotel is under renovation, and almost all public space was in some form of repair/disrepair.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Expected More from this hotel brand, but Ok Overal
DoubleTree hotels have a great reputation. The location we stayed in looked like it was once a great hotel. However, even though it was undergoing a renovation on certain areas, the renovated rooms (which we stayed in) were done so in a fairly shoddy manner. When you’re staying in a 3-star hotel or above, you expect to see more attention to detail. This hotel seemed like it was struggling to meet that expectation. The friendly hotel staff moved us out of our first room because it was dirty, and the whole floor (6th) smelled like pet urine or something similar. Our new room was on the 7th floor, and the atmosphere was much better. The lighting was brighter, the smell was very clean, and we could tell it had recently been renovated. As mentioned before, our room was clean overall, but it seemed like many parts of our room (mainly bathroom) needed to be redone. Also, our room door was crooked, so it didn’t shut easily, and there was a gap in the top of the door frame because of it. Still worked, but just an observation. Overall, our stay was good, as we had a comfortable and clean bed to sleep on, and the staff were very friendly and helpful. We just expected much more from a higher end hotel, especially for the price we paid. Thank you for allowing me to voice my feedback!
Stayed 1 night in Nov 2024

8/10 Good

Steven S.

Liked: Cleanliness, staff & service
Staff
Stayed 3 nights in Nov 2024

8/10 Good

Lauren

Stayed 4 nights in Oct 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Scott

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Very outdated rooms with broken fixtures, torn window coverings.
Stayed 1 night in Nov 2024

8/10 Good

leslieanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Overall a good stay. Very nice front desk staff! The lobby construction was a little chaotic when we were trying to leave as the workers had blocked the door with a big piece of machinery & that would be my only complaint
Stayed 1 night in Nov 2024

6/10 Okay

Rocky

Liked: Cleanliness, staff & service, room comfort
The construction is slowing down the use of the elevator…there’s only one in operating 😬
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was a nightmare with no access to any amenities hotel was under construction walls were stripped workers using heavy machinery my kids was scared and I want a refund and was denied
Stayed 2 nights in Nov 2024

6/10 Okay

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Ok but under construction
It was ok, but hotel was under construction for renovations so the lobby was a mess, services limited & not at all worth as much as what we charged for!
Stayed 2 nights in Nov 2024

4/10 Poor

Stacey

Stayed 2 nights in Nov 2024

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
I was put in 619 Tuesday night after traveling 2400 miles here. This room was booked and paid in full on September 24 and Thomas checked me in and said Tuesday evening at 9:30ishpm and stated “there were no renovated rooms available because of your late arrival”. When I got to room 619 the carpets were gross, there were hairs throughout the bathroom floor, and makeup smeared on the walls. I was exhausted from my travel and needed to sleep for work the next day. Wednesday evening, I went to the front desk to get a new room, the woman at the right side register was extremely confused and said “they may have moved your stuff into room 721” I said I never authorized that and if anyone touched my items, I would be extremely upset. You do not make statements like that to your customers. I got into 721 and the room was better, carpet looks clean. However I went to take a bath and I’ve attached photos of what looks to be black mold. This is unacceptable to allow your guests to stay in these conditions. So disgusting.
Stayed 3 nights in Nov 2024

6/10 Okay

Amber

Business traveller
Liked: Cleanliness, staff & service, room comfort
Was not made aware that the hotel was in the middle of a massive renovation or that it parking was a $10 until checking in. Front desk staff was super nice and professional , room was clean
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Business traveller
Disliked: Staff & service
Much of the common area was under construction. The room was clean. I had an issue with a rude front desk employee, but the other employees were very kind. The manager Cody called me personally when he found out about the employee issue. He was very professional and politely promised to take care of it. He offered me points on my account.
Stayed 1 night in Nov 2024

2/10 Terrible

Crystal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is undergoing renovations, no big deal. HOWEVER, if there is a big event is taking place, the front desk should ask if loud music is going to be bothersome. It felt as if we had a room right above a club with music bumping and patrons yelling and hollering until 3AM for 2 nights in a row. Not acceptable!
Stayed 3 nights in Nov 2024

2/10 Terrible

Alisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. The pool and fitness center are closed. They are renovating, but they should really just knock it down. I was expecting a nice place with a decent restaurant. The ac/heat was broken and they didn’t fix it like they said they did. We ordered room service that never came. The shower was leaking badly. The carpets are horrifically old and gross. The furniture in the common areas looks like it’s all from the 70s. The ONLY good part were the beds. The beds were very nice. This place is a nightmare inside and out. The hotel next to it looks much better. Don’t let the photos and info fool you- this hotel is an absolute dump.
Stayed 2 nights in Nov 2024

4/10 Poor

Lori

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very annoyed we were not told about construction ahead of time. The pool and restaurant were closed. We could go across the street to use some pool at some other facility, but who wants to run all over in the swimsuit in November?? The whole lobby was under construction. So much so, we couldn't even figure out where to check in at first. Most of the staff were nice, except the person who checked us in initially. The tub wasn't super clean, the beds seemed like the smallest doubles ever, and they only provided 3 towels (4 people in our room). We asked for a towel refresh and each time specified 4, but would have to go back and ask for another afterward. It wasn't the worst ever, but it definitely wasn't the best. The breakfast was very good, but not worth $18 a person. Other hotels have similar breakfasts included, without construction noise! Wouldn't recommend staying here.
Stayed 3 nights in Nov 2024

8/10 Good

AJAY

Stayed 3 nights in Oct 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Room was outdated. Hotel is going through an upgrade.
Stayed 1 night in Nov 2024

10/10 Excellent

Rita

Stayed 2 nights in Oct 2024

10/10 Excellent

Peter D

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was okay except the free breakfast. The chicken sausage were like cardboard
Stayed 3 nights in Sep 2024

8/10 Good

Réjean

Liked: Property conditions & facilities
New paint and carpet strong smell
Stayed 1 night in Oct 2024

4/10 Poor

Jason

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Oct 2024