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Embassy Suites by Hilton Richmond

3.5 star property
Suburban hotel with 2 restaurants and free breakfast

Photo gallery for Embassy Suites by Hilton Richmond

Lobby
Lobby
Capital Suite, 1 King Bed, Shower | Living area
Bar (on property)
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pet-friendly
  • Bar
  • Pool
The current price is AU$270
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
2925 Emerywood Pkwy, Richmond, VA, 23294
  • Henrico Doctors' Hospital
    ‪4 min drive‬
  • Lewis Ginter Botanical Garden
    ‪6 min drive‬
  • University of Richmond
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Fan
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed, Shower

49-inch LCD TV with cable channels, TV, iPod dock

Corner Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds (3 Rooms)

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite, Multiple Beds (3 Rooms)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 56 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Capital Suite, 1 King Bed, Shower

Capital Suite, 1 King Bed, Shower | Living area

Capital Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Richmond

At Embassy Suites by Hilton Richmond, you'll be 5.3 km (3.3 mi) from Lewis Ginter Botanical Garden and 7.9 km (4.9 mi) from Children's Museum of Richmond. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free weekday breakfast. .The restaurant, E'terie Bar and Grill, serves international cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. 10000 square feet (929 square metres) of event facilities include 12 meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas, a gym and a free manager's reception. On weekday mornings free buffet breakfast is offered between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this Richmond hotel include Science Museum of Virginia and Virginia Museum of Fine Arts.

What's nearby

  • Henrico Doctors' Hospital - 4 min drive - 3.2 km
  • Lewis Ginter Botanical Garden - 6 min drive - 5.3 km
  • University of Richmond - 6 min drive - 4.4 km
  • Virginia Museum of Fine Arts - 10 min drive - 8.4 km
  • Greater Richmond Convention Center - 11 min drive - 13.0 km

Getting around

  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 22 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Olive Garden - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Denny's - ‬2 min drive

About this property

Embassy Suites by Hilton Richmond

Suburban hotel with 2 restaurants and free breakfast
Embassy Suites by Hilton Richmond offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays, and guests can also enjoy a free manager's reception daily. WiFi is free in public spaces.

Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Richmond. Parking is available for a fee.

This Richmond hotel is smoke free.

  • 1 building
  • 225 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
Embassy Suites by Hilton Richmond offers 225 accommodations with iPod docking stations and MP3 docking stations. This accommodation offers separate dining areas. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Languages

Bulgarian, English, Spanish

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4.8 out of 5, Exceptional, 2,618 reviews
The price is AU$233
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Atrium
  • E'terie Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Conference centre (10,000 square foot of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 3:00 AM and 6:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A 2 per cent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Richmond?

Embassy Suites by Hilton Richmond offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Richmond?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Richmond on 23 Mar 2025 start from AU$265.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Richmond?

Yep, Embassy Suites by Hilton Richmond has an uncovered self car park for USD 10.00 per night.

Does Embassy Suites by Hilton Richmond have a pool?

Embassy Suites by Hilton Richmond has a pool and an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Is Embassy Suites by Hilton Richmond family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Richmond is a hit with families.

Does Embassy Suites by Hilton Richmond serve breakfast?

Yeah, our travelers give high marks to the free buffet breakfast here! Served on weekdays from 6:30 AM to 9:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Richmond?

No, Embassy Suites by Hilton Richmond does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Richmond?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Richmond?

Check-in begins at 4 PM. Check-out time is noon.

Embassy Suites by Hilton Richmond Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 475 out of 1005 reviews
Rating 8 - Good. 206 out of 1005 reviews
Rating 6 - Okay. 136 out of 1005 reviews
Rating 4 - Poor. 98 out of 1005 reviews
Rating 2 - Terrible. 90 out of 1005 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay here. Clean comfortable room; fantastic front desk personnel; free happy hour with beer, wine & spirits. Free breakfast. Had a great strip steak dinner. Excellent food. Definitely stay here if traveling to or through the Richmond/Henrico area.
Stayed 1 night in Dec 2024

6/10 Okay

Terry

Liked: Staff & service
Plumbing was back up and ac unit did not work .
Stayed 1 night in Dec 2024

6/10 Okay

SHANELL

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
Check in was a nightmare with over an hour to get our room… staff on reception were understandably stressed but uncommunicative- eye contact the offer to take a seat and be called when they’re ready and a sincere apology would have gone a long way
Stayed 1 night in Nov 2024

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Sharee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and clean rooms
Stayed 2 nights in Dec 2024

4/10 Poor

elica

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
On different days I was there the were roaches, there was no other rooms available I would not Be able to go another , it was reports nothing was done just a message will be sent to managers
Stayed 3 nights in Dec 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and clean
Stayed 1 night in Aug 2024

4/10 Poor

Shawna

Stayed 3 nights in Nov 2024

10/10 Excellent

Torri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Mashonda

Stayed 2 nights in Nov 2024

4/10 Poor

DarNasia

Travelled with family and small children
Liked: Cleanliness, amenities
none
Stayed 1 night in Nov 2024

10/10 Excellent

LuvVon

Liked: Cleanliness, staff & service, property conditions & facilities
There is a generous breakfast buffet option with hot options like, eggs, french toast, bacon, sausage, fruit, breads and dairy items. There is an evening reception from 5:30-7:30 pm with snacks and drink options for a light happy hour. The suite was spacious and well appointed and the property felt modern and upscale. The fitness center was out dated with faulty equipment and the pool was broken, but other than that, it was a great stay! I will be returning to this property the next time I’m in the Richmond area.
Stayed 4 nights in Nov 2024

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
I will start with the good. The staff were very kind. The breakfast was awesome. Omelettes made to order, pancakes, coffee, orange juice, English muffin, bagels, scrambled eggs, bacon, sausage, fruits, cereal oatmeal, everything. There was a person who was constantly picking up the dirty dishes and with a smile and conversation. The room was perfect with a door that separated the living from the bedroom. Wonderful idea. Smart TV with numerous channels. Complimentary drinks during happy hour and a bar till 10:00 PM. Now for the negative, on the first night the shower in our room backed up. My husband went down to the front desk to advice them. Quite awhile passed and we were due at our families for dinner but we hadn't been able to shower. I called the front desk from the room and advised them that noone had shown. Within 10 minutes someone was there to clear the back up. The next day the toilet in the room was backed up. This time it didn't take too long for someone to clear the back up. The ice machine apparently leaked a lot of water and our room was next to it. The next day the carpet smelled and the smell was going into the room. At this point I didn't bother saying anything because I didn't want to have to change rooms. Out of 4 elevators only 1 was working. Thankfully by Thanksgiving they had 2 more up and running. The hotel had a cruise vibe with the rooms inside facing down to the atrium. I would stay there again, I would. All in all it was a good stay
Stayed 5 nights in Nov 2024

10/10 Excellent

Samantha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.
Stayed 2 nights in Oct 2024

6/10 Okay

ridha

Travelled with family
Liked: Cleanliness, staff & service
The staff is really good The bathroom is too small and to move inside The pool is not clean and cold The spa was clised
Stayed 2 nights in Nov 2024

2/10 Terrible

ARTRISHA

Disliked: Cleanliness, property conditions & facilities
Areas around hotel is great. Property is very outdated. Rust in doors, not clean at all!
Stayed 4 nights in Nov 2024

10/10 Excellent

Tyrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Peggy

Stayed 1 night in Oct 2024

10/10 Excellent

wendy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, omelettes were delicious, staff were professional! No complaints! Will definitely stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Tamika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite Richmond Hotel.
Love this Embassy. The lady that used to work in the breakfast area (short blonde hair) is now at the front desk and is always wonderful. The other ladies at breakfast are also super friendly and kind. Rooms are always clean and very spacious. Great happy hour with snacks. Great location and staff are just wonderful, they actually remember the guest as we spend a lot of time there during the Virginia Union University football season.
Stayed 1 night in Sep 2024

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with a balcony
We booked this hotel last minute and it turned out to be pretty decent. The breakfast was good, the rooms clean and the bath water was very hot. This was my first time staying at an embassy but it’s definitely getting added to my approved list of hotels. Overall a really nice property. The only drawback is that the elevators in the hotel didn’t seem to accommodate the number of guests but there was also a marathon being run in town during our stay so maybe just an abundance of guests
Stayed 1 night in Nov 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service
Check in was after 5, when through Expedia it was Noon. I had King size bed on the Pool floor, but because of physical conditions, we couldn't take that one. We received another room with no King bed, but a double. I'm a big guy that likes the roomy feel. The double was the sameprice, but the bathroom was smaller, again, i like the roomy feeling. I had the reservation in for 3 weeks. It was a Soccer tournament in the area at the time and i can see it, but just let me know. I just was looking for some accommodation at the time, thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Carey

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was the heater in my room. I had to put the temperature High but it still did not heat. However I requested a extra blanket which was given. I slept well after that.
Stayed 3 nights in Nov 2024