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Hilton Garden Inn Richmond Innsbrook

3.0 star property
Hotel in Glen Allen with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hilton Garden Inn Richmond Innsbrook

Indoor pool
Reception
Lobby
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Hot tub
  • Pool
  • Parking available
The current price is AU$170
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
4050 Cox Rd, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪4 min drive‬
  • Henrico Doctors' Hospital
    ‪8 min drive‬
  • University of Richmond
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Hearing Accessible

Flat-screen TV, pay films

Room, 2 Queen Beds, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible

Flat-screen TV, pay films

Room, 1 King Bed, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Flat-screen TV, pay films

Studio Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Shower

Bathroom shower

Room, 1 King Bed, Accessible Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, pay films

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King

Flat-screen TV, pay films

King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Flat-screen TV, pay films

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed, Accessible Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible Shower

Bathroom shower

Studio Suite, 1 King Bed, Accessible Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Glen Allen

At Hilton Garden Inn Richmond Innsbrook you'll be 4 km (2.5 mi) from Short Pump Town Center and 4.7 km (2.9 mi) from Virginia Hospital & Health. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, Great American Grill, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 2080 square feet (193 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a hot tub and coffee/tea in a common area. Continental breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Within a 15-minute drive of this 3-property class Glen Allen hotel, attractions include University of Richmond and Carytown.

What's nearby

  • Short Pump Town Center - 4 min drive - 3.9 km
  • Henrico Doctors' Hospital - 8 min drive - 7.9 km
  • Lewis Ginter Botanical Garden - 12 min drive - 12.2 km
  • University of Richmond - 12 min drive - 12.5 km
  • Virginia Commonwealth University - 16 min drive - 19.3 km

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬20 min walk
  • ‪Noodles & Company - ‬4 min walk
  • ‪Silver Diner - ‬4 min walk
  • ‪The Beach House - ‬5 min walk
  • ‪Five Guys - ‬5 min walk

About this property

Hilton Garden Inn Richmond Innsbrook

Hotel in Glen Allen with 24-hour fitness centre and 24-hour business centre
Hilton Garden Inn Richmond Innsbrook offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2080 square feet (193 square metres) and includes conference space. The business-friendly Hilton Garden Inn Richmond Innsbrook also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star Glen Allen hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 6 levels
  • Conference rooms
  • 2080 sq ft of conference space
  • 193 sq. m of conference space
  • Built in 2000
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Richmond Innsbrook offers 155 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5.12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 for adults and USD 9 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 2,080 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 9 to 20 for adults and USD 9 to 20 for children
  • Self-parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 7 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Richmond Innsbrook?

Hilton Garden Inn Richmond Innsbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Richmond Innsbrook?

As of 8 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Richmond Innsbrook on 6 Apr 2025 start from AU$170.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Richmond Innsbrook?

Yep, Hilton Garden Inn Richmond Innsbrook has a self car park with in/out privileges for USD 5.12 per day.

Does Hilton Garden Inn Richmond Innsbrook have a pool?

Hilton Garden Inn Richmond Innsbrook has an indoor pool. The pool is open 7 AM to 11 PM.

What makes Hilton Garden Inn Richmond Innsbrook a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Garden Inn Richmond Innsbrook.

Is Hilton Garden Inn Richmond Innsbrook family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Richmond Innsbrook is a hit with families.

Does Hilton Garden Inn Richmond Innsbrook serve breakfast?

Sure does, continental brekkie is on offer on weekdays between 6:00 AM and 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Richmond Innsbrook?

No, Hilton Garden Inn Richmond Innsbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Richmond Innsbrook?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Richmond Innsbrook?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Garden Inn Richmond Innsbrook Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 511 out of 1005 reviews
Rating 8 - Good. 250 out of 1005 reviews
Rating 6 - Okay. 105 out of 1005 reviews
Rating 4 - Poor. 75 out of 1005 reviews
Rating 2 - Terrible. 64 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Katy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Danielle, Richmond

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

4/10 Poor

Frederick, Kitty Hawk

Disliked: Property conditions & facilities
Toilet did not work (valve). Fixture ripped out of bathroom wall
Stayed 1 night in Nov 2024

10/10 Excellent

Devon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. The staff were okay but the hotel was great and all the amenities
Stayed 1 night in Nov 2024

8/10 Good

Muhammad Zeeshan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hot jacuzzi tub
Stayed 1 night in Nov 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The pool and hot tub were great, very relaxing. The elevator was awful and took forever and for some reason stops on the 4th floor for no reason. Overall, great stay, great property.
Stayed 1 night in Nov 2024

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service
The property did not meet the standards I am used to finding in a Hilton. The lobby and common areas were not clean (trash on the floor, furniture clearly old and worn out). Our room was clean, but the tub had rust spots from chipped enamel. Considering what we paid, I expected more. Probably would not stay here again.
Stayed 2 nights in Nov 2024

8/10 Good

shareka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Phyllis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Denisesha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Check in was very quick and easy since I booked at a third party but what they didn’t let me know was there was a surcharge for breakfast. The ladies were wonderful and gave it to me complimentary, but I wish it was stated as I checked in
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Darnell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby elevators, only (1) was working during the entire stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Charlie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

CHRISTOPHER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WELL MAINTAINED PROPERTY! GREAT STAFF SERVICE! CLEAN ROOM!
Stayed 2 nights in Oct 2024

2/10 Terrible

Ronee

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly was the worse stay as soon as we get in the room tub dirty hair in the tub still used toilet paper in the bathroom still the counters had spill stains all Over them bed sheets had stains too I told the front deck told me they was going to clean it came back in my room to the same stuff definitely don’t recommend
Stayed 2 nights in Oct 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean convenient, Only complaint was that a 5 dollar charge added to my credit card after I checked out for a parking fee despite being dropped off and picked up
Stayed 1 night in Oct 2024

8/10 Good

Trenton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time alone
The day was good. The only problem I had was that the elevator only one was working and on a busy weekend that’s pretty unacceptable. It took forever because it was all these wedding parties and you get in there and it took you forever to get up and down the elevator and that was very inconvenient. Other than that everything was fine. My wife didn’t like the tub, but I didn’t find a problem with it. Other than that everything was good.
Stayed 1 night in Oct 2024

8/10 Good

Dustin

Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice staying here.
Stayed 1 night in Oct 2024

8/10 Good

Kaday

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this location often and I receive great customer service. On the other hand the hotel bathrooms and carpet can use an upgrade.
Stayed 1 night in Sep 2024