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Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel

2.5 star property
Hotel with free breakfast, in the vicinity of Short Pump Town Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Seasonal outdoor pool, pool loungers
Exterior
Fitness facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
9933 Mayland Drive, Richmond, VA, 23233
  • Short Pump Town Center
    6 min drive
  • Henrico Doctors' Hospital
    8 min drive
  • University of Richmond
    10 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    26 min drive

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Combined shower/bathtub, hair dryer, towels, soap

Standard Room, 1 King Bed (Extra Floor Space)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Combined shower/bathtub, hair dryer, towels, soap

Standard Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 38.9 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications) | Bathroom

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 38.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, hair dryer, towels, soap

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, hair dryer, towels, soap

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Private bathroom
  • 38.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Springhill Suites by Marriott Richmond Northwest
Breakfast included
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (1001)
The price is AU$211
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Springhill Suites by Marriott Richmond Northwest

About the area

Richmond

At Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel, you'll be 5.9 km (3.7 mi) from Short Pump Town Center and 10.3 km (6.4 mi) from University of Richmond. Highlights at this hotel include free self-service breakfast, free self-parking and a 24-hour gym. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 500 square feet (46 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute drive of this Richmond hotel include Lewis Ginter Botanical Garden and Carytown.

What's nearby

  • Short Pump Town Center - 6 min drive - 6.0 km
  • Henrico Doctors' Hospital - 8 min drive - 6.9 km
  • University of Richmond - 10 min drive - 10.3 km
  • Lewis Ginter Botanical Garden - 11 min drive - 12.5 km
  • Virginia Commonwealth University - 14 min drive - 17.1 km

Getting around

  • Richmond Staples Mill Road Station - 11 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Golden Corral - ‬8 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Silver Diner - ‬2 min drive
  • ‪Chicken Salad Chick - ‬12 min walk

About this property

Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel

Hotel with free breakfast, in the vicinity of Short Pump Town Center
Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 500 square feet (46 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel. Self parking is free. A complete renovation of Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel was completed in December 2021.
  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Conference rooms
  • 500 sq ft of conference space
  • 46 sq. m of conference space
  • Built in 2001
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel offers 112 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2001

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
Holiday Inn Express I-64 Richmond Northwest
Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Hotel Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Hotel Holiday Inn Express Richmond I-64 Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel?

Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel on 22 Dec 2024 start from AU$174.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel?

Yep, Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel has a free self car park and free RV/bus/truck parking.

Does Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel have a pool?

Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from May to September.

Is Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel is a hit with families.

Does Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel serve breakfast?

Yep, complimentary self-service brekkie is available daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel?

No, Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 381 out of 680 reviews" "
Rating 8 - Good. 202 out of 680 reviews" "
Rating 6 - Okay. 62 out of 680 reviews" "
Rating 4 - Poor. 19 out of 680 reviews" "
Rating 2 - Terrible. 16 out of 680 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the of the staff were incredibly nice and helpful.
Stayed 5 nights in Aug 2024

8/10 Good

J. Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean environment
Stayed 2 nights. Appreciated that the breakfast choices were slightly different each day. Staff was very friendly. One thing to note, if the cleaning staff see you leave the room on checkout day, but you have not checked out, they will come in and start cleaning. If looking for another stay in the Short Pump area we would stay here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
The staff was friendly and helpful. It was evident that not every part of the room was cleaned. There was a ball of hair on the seat of the chair. There was a spot on the desk that was sticky.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C in the room (#404) was barely working. It was like a sauna.
Stayed 1 night in Aug 2024

6/10 Okay

Marlene

Travelled with family
Liked: Staff & service
Excellent staff - but rooms need work
The front desk staff was very helpful and friendly - The rooms had some challenges - bad smell, broken drawers and guests smoking pot under our window which came through the air conditioning. Staff quickly moved us and the second room smelt bad and the drawers were broken. Third room was good - but upon check out the elevator was broken and had to carry luggage down three flights of stairs with multiple trips.
Stayed 13 nights in Jul 2024

10/10 Excellent

Shawna, bridgewater

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Stayed 1 night in Aug 2024

8/10 Good

Precious

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, staff friendly, nice pool.
Stayed 1 night in Jul 2024

8/10 Good

Mike

Stayed 1 night in Jul 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was as expected. Breakfast was good. Air conditioner was so loud that it woke me every time it went on overnight.
Stayed 1 night in Jul 2024

10/10 Excellent

Bhupendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Jobinae

Liked: Cleanliness, staff & service, amenities
overall the stay was okay. i gave it a poor rating because i came down there for a special occasion and we got locked out our room for almost an hour which caused us to have to pay an ADDITIONAL fee to what was already paid prior to. we had to wait for maintenance to get off lunch for them to fix our room door. i asked to be compensated but the manager only offered me points since i booked through a third party. also we were not able to log in on the wifi our whole stay. overall, the hotel was clean.
Stayed 2 nights in Jul 2024

2/10 Terrible

Matthew Dee

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked and prepaid the hotel through Expedia for 5 nights. Stayed 1 night and had to leave for an emergency. Hotel refused to even give me a checkout receipt. I emailed and called both Expedia and the hotel to confirm checkout and get a partial refund. Expedia and the hotel kept my 5 nights even though I checked out after 1 night and immediately informed both that I had to leave. They both tried to blame the other for keeping my money. Still have not even received a partial refund. Very unlikely to do business with either in the future.
Stayed 5 nights in Jul 2024

10/10 Excellent

LeAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to dining, nice property.
Stayed 1 night in Jul 2024

6/10 Okay

Kim

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Room Cleanlness was excellent Lack of dining, no complimentary waters at check in or in room English speaking staff lack to communicate Ice machine on main floor not working
Stayed 1 night in Jul 2024

10/10 Excellent

Gia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Love the Dove products in the bathroom. The breakfast choices were great. The check-in staff was great and friendly.I will come again
Stayed 1 night in Jul 2024

8/10 Good

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Perfect Spot For Quick Trip
Stayed 2 nights in Jul 2024

8/10 Good

kendra

Liked: Staff & service, amenities, property conditions & facilities
I'll give it for stars
Stayed 1 night in Jul 2024

8/10 Good

Shanera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
It is very clean, quiet, no smoking breakfast was good. And yes i would stay there again
Stayed 4 nights in Jul 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
great service
Stayed 2 nights in Jul 2024

8/10 Good

Joe

Stayed 1 night in Jun 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Jun 2024

2/10 Terrible

Soumya

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and new/updated. Staff was friendly!
Stayed 1 night in Jun 2024