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Hyatt Place Richmond/Arboretum

3.0 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Hyatt Place Richmond/Arboretum

Front of property - evening/night
Lobby
Seasonal outdoor pool
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Housekeeping
  • Pet-friendly
  • Breakfast included
The current price is AU$205
includes taxes & fees
7 Apr - 8 Apr

Explore the area

Map
201 Arboretum Place, Richmond, VA, 23236
  • Johnston-Willis Hospital
    ‪4 min drive‬
  • Chesterfield Towne Center
    ‪5 min drive‬
  • University of Richmond
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Premium bedding
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Premium bedding
  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Richmond

At Hyatt Place Richmond/Arboretum you'll be 4.2 km (2.6 mi) from Johnston-Willis Hospital and 4.9 km (3 mi) from Chesterfield Towne Center. Highlights at this hotel include free buffet breakfast, a restaurant and a 24-hour gym. .The Placery is the hotel's own lobby lounge, serving drinks along with light fare. 744 square feet (69 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of self parking. .Within a 15-minute drive of this 3-property class North Chesterfield hotel, attractions include University of Richmond and Virginia Commonwealth University.

What's nearby

  • Johnston-Willis Hospital - 4 min drive - 3.7 km
  • Chesterfield Towne Center - 5 min drive - 4.6 km
  • Chippenham Hospital - 5 min drive - 5.3 km
  • University of Richmond - 11 min drive - 10.4 km
  • Virginia Commonwealth University - 12 min drive - 14.1 km

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 24 min drive

Restaurants

  • ‪Cookout - ‬2 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Kickback Jack's - ‬3 min drive
  • ‪Sushi King - ‬4 min walk

About this property

Hyatt Place Richmond/Arboretum

Suburban hotel with free breakfast and 24-hour fitness centre
Hyatt Place Richmond/Arboretum offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 744 square feet (69 square metres) and includes conference space. The business-friendly Hyatt Place Richmond/Arboretum also features coffee/tea in common area, a corner/local shop, and express check-in. For a fee, parking is available.

This 3-star Richmond hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 744 sq ft of conference space
  • 69 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Richmond/Arboretum offers 127 accommodations with MP3 docking stations and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Filipino, Spanish

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  • Breakfast included
  • Pet-friendly
  • Parking included
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The price is AU$159
includes taxes & fees
20 Apr - 21 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 8 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 13 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 8 per day
  • Pet fee: USD 100 per pet (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • The seasonal pool will open on 13 May and close on 01 October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Frequently asked questions

What is the cancellation policy at Hyatt Place Richmond/Arboretum?

Hyatt Place Richmond/Arboretum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Richmond/Arboretum?

As of 30 Mar 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Arboretum on 7 Apr 2025 start from AU$205.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Richmond/Arboretum?

Yep, Hyatt Place Richmond/Arboretum has an uncovered self car park for USD 8 per day.

Does Hyatt Place Richmond/Arboretum have a pool?

Hyatt Place Richmond/Arboretum has a seasonal outdoor pool. The pool is open from May 13 to October 01.

What makes Hyatt Place Richmond/Arboretum a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Place Richmond/Arboretum.

Is Hyatt Place Richmond/Arboretum family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Richmond/Arboretum is a hit with families.

Does Hyatt Place Richmond/Arboretum serve breakfast?

Yeah, our travelers are hooked on the free buffet brekkie here! Served daily, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hyatt Place Richmond/Arboretum?

No, Hyatt Place Richmond/Arboretum does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Richmond/Arboretum?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Richmond/Arboretum?

Check-in begins at 3:00 PM. Check-out time is noon.

Hyatt Place Richmond/Arboretum Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 524 out of 1144 reviews
Rating 8 - Good. 286 out of 1144 reviews
Rating 6 - Okay. 172 out of 1144 reviews
Rating 4 - Poor. 80 out of 1144 reviews
Rating 2 - Terrible. 82 out of 1144 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin H

Travelled with family
Stayed 6 nights in Dec 2024

2/10 Terrible

Jane

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Party all night! I thought this was not allowed!!!
I have stayed at this hotel every time I come to Richmond, but this time they allowed a very loud, marijuana smoking party that were loud and obnoxious until 4am. We had a room on the 3rd floor where the party was, and they moved my family thank goodness due to the loud music and smells to the 5th floor. I was on the 1st floor and the party goers were constantly opening and closing the side door and laughing and making noise all night!!!!! The in the morning breakfast was awful the oatmeal at 7:30am was very watery. The counters were not kept clean and it was just not what we were use to. We are staying 2 more nights but if we have the same kind of night and breakfast we will not be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet stay
This hotel is always nice and quiet (including the fan) and the bed is comfy.
Stayed 3 nights in Dec 2024

8/10 Good

Abir Ali

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

Shannon

Disliked: Cleanliness, property conditions & facilities
Dirty everything was dirty
Stayed 1 night in Dec 2024

2/10 Terrible

Cheryl L.

Stayed 3 nights in Dec 2024

6/10 Okay

Terrance

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Meh
It was just ok. Room was a “suite” but it was really a small studio. Very small bathroom. Like the kind where you have to dance around the toilet just to shut the door. Air conditioning worked great though.
Stayed 1 night in Dec 2024

8/10 Good

Zohra

Liked: Cleanliness
Stayed 2 nights in Dec 2024

4/10 Poor

steven

Disliked: Cleanliness, property conditions & facilities
Run down. Charging for parking is outrageous. Breakfast changed it is horrible.
Stayed 3 nights in Dec 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Fabian

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

John

Liked: Staff & service
Stayed for a Thanksgiving field hockey tournament. Pictures are misleading. Older place with a remodel. The breakfast buffet looked nothing like the pics. Solid 3 star definitely not worth $400 a night. Unlike Arnold, I won’t be back!
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Travelled with family
The free continental breakfast was limited in options - scrambled eggs and breakfast meats are typical for hotel breakfast options, and these were not available. On Sunday morning, they ran out of oatmeal before 9am. There was a Peloton bike available in the fitness center, but that information was not available on the website. The bike was not equipped with cages, so unless you brought bike shoes, you couldn't use the bike. And since you wouldn't know from the website that a Peloton bike was available, you wouldn't know to potentially bring your shoes.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly, Glen Mills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had 1 tissue & had no body wash in shower. Shower/toilet room is tight, door literally almost touches toilet. Closet is on smaller side too, but having a separate sitting room is nice. Wish the fridge had a freezer section. Breakfast was nice but missing hot eggs & breakfast meats. Staff very friendly and accommodating. Overall a clean place. Parking is $8/24 hours.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dorimar

Stayed 2 nights in Nov 2024

10/10 Excellent

Derek

Stayed 3 nights in Nov 2024

10/10 Excellent

Alaia

Liked: Cleanliness, staff & service, property conditions & facilities
Love the lady with the feather in her hair
Stayed 1 night in Nov 2024

4/10 Poor

Melissa

Travelled with family
Disliked: Staff & service, amenities
I was displeased first with the fact that No One Answers the phone. Second, I was displeased with the fact of paying almost $400 I still had to pay for parking on the hotel premises per night! CRAZY! There was only one bed in my room when I asked for two beds. Overall, this was a solid 2 as for a rating. I would not recommend, nor would I stay at this Hotel again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Esam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Terrance

Stayed 1 night in Nov 2024

6/10 Okay

Gerald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was charged a incorrect price for a military rate
Stayed 1 night in Nov 2024

2/10 Terrible

Valerie Hopson

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled to Virginia from Pennsylvania and was very disappointed with my stay at the Hyatt Place Hotel in Midlothian Va. I will never return again! As soon as we stepped into the elevator we knew that our experience was not going to be good. The carpet was dirty and the elevator smelled! The facility itself is old, dated and had not been renovated in years. The website pictures are deceiving! As soon as we walked into the room that “stale old water in the carpet smell” hit us immediately.The curtains were yellowing, dingy and had not been washed in years. The bed skirt was dirty & drooping. I noticed a thumb print smudge on the wall like possibly blood (?) The bathroom was so dim you could not see. The room carpet was vacuumed but dirty; my socks were gray by nightfall. They had a mini fridge but no microwave; and the one in the lobby was so old and outdated like they got it from a “Good Will”. And the worst part is that they charge you $8 a night for parking in the parking lot!! Where else were we going to park? When we objected they waved the fee. They charged me top dollar thru Travelocity! And It was not worth it! I chose the Hyatt because the name is suppose to be equated with a “superior quantity stay.” I chose this hotel over the Sheraton, the Hilton and the Hampton Inn which were in the area and gave a better rate. I probably could have gotten a better experience at the “Extended Stay” next door! Clean up your act Hyatt Place! Never again!
Stayed 2 nights in Nov 2024

4/10 Poor

Wallace

Stayed 1 night in Oct 2024